Oticon Medical Ponto 5 SuperPower User manual

Bone Anchored Hearing System
Instructions for Use
Sound processor

3
The Instructions for Use
The Ponto 5 SuperPower sound processor is intended for improving hearing for
patients with conductive or mixed hearing losses, whether unilaterally or bilaterally
fitted, or for those with single-sided deafness. It is designed so that it can be optimized
for each individual person. This will help ensure you get the maximum benefit from
your sound processor.
The Ponto 5 SuperPower sound processor is intended for use in homes, hospitals,
health care institutions as well as in public environments. However, please ensure
that cautions related to specific situations mentioned in the “Important Information”
and the “Warnings” sections are considered.
The Instructions for Use gives you guidance on how to use and maintain your new
sound processor.
Please read through this manual carefully to learn how to get the most out of your
sound processor. Pay extra attention to the Warnings sections, the important informa-
tion and Care and Maintenance. Discuss any questions or concerns with your hearing
care professional.
About:

4
About:
Instructions for Use ............................................................................................3
In the box...........................................................................................................6
Processor view ...................................................................................................7
The Ponto bone anchored hearing system ...........................................................8
Start up and Handling:
Turning the sound processor ON and OFF .......................................................... 10
When to replace the battery ...............................................................................11
How to replace the battery ................................................................................ 12
Connection....................................................................................................... 14
Disconnection ...................................................................................................15
Correct position................................................................................................ 16
Options:
Optional features and accessories .....................................................................17
Tamper-resistant battery drawer........................................................................ 18
Volume control ................................................................................................. 19
Change program...............................................................................................20
Flight mode ...................................................................................................... 21
Mute ................................................................................................................ 22
Using the sound processor with iPhone and iPad............................................... 23
Pairing the sound processor with iPhone...........................................................24

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Oticon ON app..................................................................................................26
Wireless accessories......................................................................................... 27
Care and maintenance:
Sound processor maintenance..........................................................................28
Skin hygiene ....................................................................................................29
Accessories:
Accessories...................................................................................................... 31
Plug for programming socket............................................................................. 33
Left and right indication (when using two sound processors) .............................34
More info:
Service and repair ............................................................................................ 35
Ponto 5 SuperPower is compatible with the following articles.............................36
Compatibility Guide.......................................................................................... 37
Common problems and their possible solutions ................................................38
Manufacturer’s warranty ...................................................................................40
Important information ...................................................................................... 41
Warnings and symbols:
Regulatory compliance statements.................................................................... 43
Warnings..........................................................................................................46
Sound and LED light indicators ......................................................................... 57

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In the box
• Ponto 5 SuperPower sound processor
• Ponto case
• Batteries (size 675P)
• Safety line
• Plug for programming socket, including left/right indication
• Ponto stickers
• Test rod
• Abutment covers, black and beige
• MultiTool

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LED (light diode)
Microphone
inlets
Battery drawer
Safety line
attachment
Coupling
Processor view
Tamper-resistant
lock (screw)
Double push button
Warning: The sound processor contains small parts that may be a choking hazard for small
children. Batteries can also be harmful if swallowed. Always keep batteries out of reach of
small children or people of diminished mental capacity. If a sound processor is accidentally
swallowed, seek medical attention at the nearest emergency department.

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The Ponto bone anchored hearing system
Your Ponto 5 SuperPower is designed to help you gain improved hearing through
direct bone conduction. The sound processor converts sound into vibrations that are
transmitted via the abutment and implant through the skull bone to the inner ear.
This method works independently of the function of the ear canal and middle ear.
Therefore, Ponto 5 SuperPower is a possible solution for hearing losses where there
is a problem in the outer or middle ear preventing sound from reaching the inner ear.
The sound processor can also pick up sound from one side and transfer it to the inner
ear on the opposite side. This makes it suitable for those who are deaf on one side,
but have a functioning inner ear on the other side (called unilateral profound sensori-
neural hearing loss or single-sided deafness).
The sound processor can also be used on a soft band for children or for individuals
who are unsuitable for implantation.

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Sound
processor
Abutment
Implant

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Turning the sound processor ON and OFF
The battery drawer is also used to switch the sound processor on and off. To save bat-
tery life, make sure your sound processor is switched off when you are not wearing it.
During longer storage, it is recommended that you remove the battery from the sound
processor.
Note: Do not use the mute function as an off switch, as the sound processor still draws
current from the battery in this mode.
Start up and Handling:
Turn ON
Close the battery
drawer with the
battery in place.
Optional LED
Two long green flashes
indicate that the sound
processor is turned on.
Turn OFF
Open the battery
drawer completely.

 
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When to replace the battery
When it is time to replace the battery, you will hear three beeps repeated in moderate
intervals until the battery runs out. The battery lifetime depends on the listening
environment.
Optional LED (can be turned on by your hearing care professional)
Continuous orange flashes indicate low battery.
Note: To make sure the sound processor is always working, bring spare batteries with you
or replace the battery before you leave home. Batteries need to be replaced more often if
you are streaming to your sound processor.
* Bluetooth®will be turned off and it will not be possible to use wireless accessories.
Three tones*
= The battery is running low
Four descending tones
= The battery has run out

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How to replace the battery
Ponto 5 SuperPower
uses a size 675P battery.
Use high quality zinc-air
batteries for optimal
performance.
1. Open
Open the battery drawer
completely. Remove the
battery.
2. Uncover
Remove the sticky label
from the + side of the
new battery.
Note: To ensure
optimal functioning,
wait 2 minutes so the battery
can draw air.
Warning: The sound processor contains small parts that may be a choking hazard for small
children. Batteries can be harmful if swallowed. Always keep batteries out of the reach of
small children or people with diminished mental capacity. If a battery is accidentally swallowed,
seek medical attention at the nearest emergency room.

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3. Insert 4. Close
MultiTool
Close the battery drawer.
The sound processor will
play a jingle.
Note: A MultiTool can
be used for battery
changes. Use the magnetic
end to remove and insert
batteries.
Insert the new battery
into the battery drawer.
Make sure the + side is
facing down.
Note: If the battery is
inserted incorrectly,
the battery drawer cannot
be closed. Using force risks
damaging the battery
compartment.

14
Connection
To safely and comfortably connect the sound processor, tilt it slightly and carefully
push it onto the abutment. It is important to keep hair out of the way when the sound
processor is connected to the abutment.

15
Disconnection
The sound processor is safely and comfortably disconnected by carefully tilting it
away from the abutment.

16
Correct position
To get optimal performance from the directional microphone system, the sound
processor should be positioned vertically with the microphone inlets positioned
horizontally.
Note: Please note, it is important that the sound processor does not touch anything, e.g.
the ear, skin or a hat. This can cause feedback (a whistling sound).
Microphones Correct
position
Incorrect
position

17
Options:
Optional features and accessories
The features and accessories described in the following pages are optional.
Please contact your hearing care professional to find out how your sound processor
is programmed.
If you experience difficult listening situations, a special program may be helpful.
These can be programmed by your hearing care professional.

Closed
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Open
Tamper-resistant battery drawer
Ponto 5 SuperPower comes with a built-in tamper-resistant battery drawer. Make sure
the battery drawer is completely closed before locking it. To lock the tamper-resistant
battery drawer, use the MultiTool to turn the screw clockwise to the direction of the
locked padlock. To unlock the tamper-resistant battery drawer, use the MultiTool to
turn the screw anticlockwise towards the direction of the unlocked padlock.
Important: The tamper-resistant battery drawer function must always be used for children
under the age of 36 months due to risk of swallowing and choking.
Battery drawer
unlocked
Battery drawer
locked

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Note: The volume control and optional LED can be enabled or disabled by your hearing care
professional. For information regarding tones and light patterns, see the Sound and LED
light indicators section.
Volume control
The volume can be adjusted on the double push button. Use a short press to adjust
the volume. When worn on the head, the front-facing button turns the volume up, and
the back-facing button turns the volume down. You will hear a tone when you increase
or decrease the volume. The volume can also be controlled from a Bluetooth-connected
device, e.g. smartphone or connectivity products.
Short press to turn
the volume down
Short press to turn
the volume up

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Change program
Your sound processor can have up to four different programs. These are programmed
by your hearing care professional. Press the double push button to switch between
programs. Use a long press (two sec.). If the front-facing push button is pressed, the
program cycle switches one program forward, for example from program 1 to 2. If the
back-facing push button is pressed, the program cycle goes backwards, for example
from program 2 to 1. Depending on the program you choose (1, 2, 3 or 4), you hear one
to four tones.
Note: For information regarding tones and light patterns, see the Sound and LED light
indicators section.
Long press to change
program going down in
program order
Long press to change
program going up in
program order