OWC U.2 ShuttleOne Guide

U.2 ShuttleOne
2.5-inch M.2 to U.2 NVMe SSD Carrier Shuttle
Easy Assembly
& Installation
Up to 8,000MB/s
Full Metal Housing
Swappable

TABLE OF CONTENTS
INTRODUCTION
1.1 System Requirements .....................................................................................3
1.2 Packaging Contents ........................................................................................3
1.3 Installation and Usage.....................................................................................3
1.4 About This Manual...........................................................................................3
INSTALLATION
2.1 Installation of M.2 Drive ..................................................................................4
SUPPORT RESOURCES
3.1 Contacting Technical Support ........................................................................7
TABLE OF CONTENTS

03INTRODUCTION
1.1 SYSTEM REQUIREMENTS
Operating System:
- macOS 10.14 or later
- host enclosure may require later system versions
- Windows 10 64-bit
Hardware:
- Mac or PC with host port that is compatible with the chosen enclosure (see below)
- Requires one of the following storage enclosures:
- OWC ThunderBay Flex 8 (top 4 bays only)
- OWC Mercury Pro U.2 Dual (both bays)
- OWC Mercury Helios 3S with U.2 NVMe Interchange System
- other enclosures may be supported, please refer to the manufacturer in instructions
for installing 2.5-inch U.2 drives.
Supported Drives Types:
- (1) NVMe M.2 drive with M-key connector and one of the following form factors:
- 2280, 2260, 2242, 2230
- Compatible with OWC Aura P12 and Aura P13 series SSDs
1.2 PACKAGE CONTENTS
- OWC U.2 ShuttleOne Enclosure
- OWC U.2 ShuttleOne Quick Start Guide
INTRODUCTION
OWC U2 ShuttleOne Quick start guide
1.4 ABOUT THIS MANUAL
The images and descriptions may vary slightly between this manual and the unit shipped. Functions and features
may change depending on the  rmware version. The latest product details and warranty information
can be found on the product web page. OWC’s Limited Warranty is not transferable and subject to limitations.
1.3 INSTALLATION AND USAGE
The OWC U.2 ShuttleOne installation steps and digital guide, as well as other manuals and guides are available at:
www.owcdigital.com/support/manuals

04DEVICE SETUP
INSTALLATION
2.1 INSTALLATION OF M.2 DRIVE
For reference, the steps below show how to install an NVMe M.2 drive with a 2280, 2260, 2242, or 2230 form factor.
Note that each supported form factor has a post location silkscreened on the inside of the ShuttleOne, which you
can see once the bottom plate is removed. The process described below is otherwise the same for each drive type.
Please review all steps before attempting the installation. If you still have questions after reviewing them, please
contact our Support Team (see Section 3) for assistance.
1. Remove the ShuttleOne from the retail packaging and set it on a static-free work surface.
2. Flip the device over and remove the four Phillips screws that hold the bottom cover in place. A Phillips 00 driver
is required (not included).
1
2B
2D
2A
2C

05DEVICE SETUP
3. Remove the cover and set it aside. If you are going to install a 2280 form factor M.2 drive, all you need to do is
remove the drive post screw (3B). By default, the screw and drive post should be installed on the 2280 form factor.
4. If you plan to install one of the other supported form factors, the drive post will also need to be removed so that
it can be re-affixed at the correct location. To move the drive post, remove the screw (4A), lift up the drive post,
and place onto the desired form factor location (4B). The flatter side of the drive post will rest over the desired
form factor location.
5. Align the connector on your M.2 drive with the connector on the ShuttleOne, then carefully insert the
drive until it is fully seated. Minimal force is required. If the drive does not seat, do not apply more force.
Remove the drive, re-align it, and try again. Afterward the drive will rest at an angle. This is expected.
3A
5B
4B4A
3B 3C

06DEVICE SETUP
6. Hold the drive against its post, then use the drive post
screw to affix the drive in place.
7. Re-seat the cover removed in Step 3A so that it sits flush
on the chassis, then re-affix the four
screws that were also removed in that step.
8. Once completed, the OWC U.2 ShuttleOne is now ready for installation in the host. Please consult the manuals
for the following OWC products that are compatible with the ShuttleOne: ThunderBay Flex 8, Helios 3S
with U.2 Interchange system, or Mercury Pro U.2 Dual enclosure. If you’re using a PC or other enclosure
please refer to the manufacturer instructions for installing 2.5 inch U.2 drives for further assistance.
7
6

3.1 CONTACTING TECHNICAL SUPPORT
SUPPORT RESOURCES
Phone: M–F: 8am–6pm CT, Sat & Sun: Closed
1.866.692.7100 (N. America) | +1.815.338.4751 (Int’l)
Chat: Sun: 9am–midnight, M–Th: 12am–4am & 7am–midnight (closed from 4am–7am),
Fri: 12am–4am & 7am–10pm (closed from 4am–7am), Sat: 9am–5pm
www.owc.com/support
Email: Answered within 48 hours
www.owc.com/support
OWCQSGSHTLONE – 8.13.2021
CHANGES:
The material in this document is for information purposes only and subject to change without notice.
While reasonable efforts have been made in the preparation of this document to assure its accuracy,
OWC, its parent, partners, afliates, ofcers, employees, and agents assume no liability resulting from
errors or omissions in this document, or from the use of the information contained herein. OWC
reserves the right to make changes or revisions in the product design or the product manual without
reservation and without obligation to notify any person of such revisions and changes.
FCC STATEMENT:
Warning! Modications not authorized by the manufacturer may void the user’s authority to operate this
device. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference with radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
WARRANTY:
The U.2 ShuttleOne has a 3 Year OWC Limited Warranty without drives pre-installed and a 5 Year OWC Limited
Warranty on solutions with drive pre-installed. For up-to-date product and warranty information, please visit
the product web page.
COPYRIGHTS AND TRADEMARKS:
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by
any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent
of OWC.
© 2021 Other World Computing, Inc. All rights reserved. OWC, the OWC logo, and U.2 ShuttleOne are
trademarks of New Concepts Development Corporation, registered in the U.S. and/or other countries.
Mac and macOS are trademarks of Apple Inc., registered in the U.S. and other countries. Other marks
may be the trademark or registered trademark property of their owners.