Pacific Communications SmartIP-8SD User manual

SmartIP-8SD (S84504)
8 Channel Network Video Recorder
SmartIP-16SD (S84505)
16 Channel Network Video Recorder
SmartIP-16PD (S84506)
16 Channel Network Video Recorder
SmartIP-32PD (S84507)
32 Channel Network Video Recorder
User Manual
Network Video Recorder
SmartIP-8SD (S45904)
8 Channel Network Video Recorder
SmartIP-16SD (S45905)
16 Channel Network Video Recorder
SmartIP-16PD (S45906)
16 Channel Network Video Recorder
SmartIP-32PD (S45907)
32 Channel Network Video Recorder
Quick Installation Guide
Network Video Recorder

2
Before reading this manual
This operation manual contains basic instructions on installing and using DirectIP™ Network Video Recorder.
Users who are using this product for the rst time, as well as users with experience using comparable products, must
read this operation manual carefully before use and heed to the warnings and precautions contained herein while
using the product. Safety warnings and precautions contained in this operation manual are intended to promote
proper use of the product and thereby prevent accidents and property damage and must be followed at all times.
Once you have read this operation manual, keep it at an easily accessible location for future reference.
•The manufacturer will not be held responsible for any product damage resulting from the use of unauthorized parts and
accessories or from the user's failure to comply with the instructions contained in this operation manual.
•It is recommended that rst-time users of DirectIP™ Network Video Recorder and individuals who are not familiar with its
use seek technical assistance from their retailer regarding product installation and use.
•If you need to disassemble the product for functionality expansion or repair purposes, you must contact your retailer and
seek professional assistance.
•Both retailers and users should be aware that this product has been certied as being electromagnetically compatible for
commercial use. If you have sold or purchased this product unintentionally, please replace with a consumer version.
Safety Precautions
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The lightning ash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the
presence of uninsulated "dangerous voltage" within the product’s enclosure that may be of sucient magnitude to
constitute a risk of electric shock.
The exclamation point within an equilateral triangle is intended to alert the user to the presence of important
operating and maintenance (servicing) instructions in the literature accompanying the appliance.

Before reading this manual
3
Important Safeguards
1. Read Instructions
All the safety and operating instructions should be read before the appliance
is operated.
2. Retain Instructions
The safety and operating instructions should be retained for future reference.
3. Cleaning
Unplug this equipment from the wall outlet before cleaning it. Do not use
liquid aerosol cleaners. Use a damp soft cloth for cleaning.
4. Attachments
Never add any attachments and/or equipment without the approval of the
manufacturer as such additions may result in the risk of re, electric shock or
other personal injury.
5. Water and/or Moisture
Do not use this equipment near water or in contact with water.
6. Ventilation
Place this equipment only in an upright position. This equipment has an
open-frame Switching Mode Power Supply (SMPS), which can cause a re or
electric shock if anything is inserted through the ventilation holes on the side
of the equipment.
7. Accessories
Do not place this equipment on an unstable cart, stand or table. The
equipment may fall, causing serious injury to a child or adult, and serious
damage to the equipment. Wall or shelf mounting should follow the
manufacturer's instructions, and should use a mounting kit approved by the
manufacturer.
This equipment and cart combination should be moved with care. Quick
stops, excessive force, and uneven surfaces may cause the equipment and cart
combination to overturn.
8. Power Sources
This equipment should be operated only from the type of power source
indicated on the marking label. If you are not sure of the type of power, please
consult your equipment dealer or local power company.
9. Power Cords
Operator or installer must remove power and TNT connections before
handling the equipment.
10. Lightning
For added protection for this equipment during a lightning storm, or when it
is left unattended and unused for long periods of time, unplug it from the wall
outlet and disconnect the antenna or cable system. This will prevent damage
to the equipment due to lightning and power-line surges.
11. Overloading
Do not overload wall outlets and extension cords as this can result in the risk
of re or electric shock.
12. Objects and Liquids
Never push objects of any kind through openings of this equipment as they
may touch dangerous voltage points or short out parts that could result in a
re or electric shock. Never spill liquid of any kind on the equipment.
13. Servicing
Do not attempt to service this equipment yourself. Refer all servicing to
qualied service personnel.
14. Damage requiring Service
Unplug this equipment from the wall outlet and refer servicing to qualied
service personnel under the following conditions:
A. When the power-supply cord or the plug has been damaged.
B. If liquid is spilled, or objects have fallen into the equipment.
C. If the equipment has been exposed to rain or water.
D. If the equipment does not operate normally by following the operating
instructions, adjust only those controls that are covered by the operating
instructions as an improper adjustment of other controls may result in
damage and will often require extensive work by a qualied technician to
restore the equipment to its normal operation.
E. If the equipment has been dropped, or the cabinet damaged.
F. When the equipment exhibits a distinct change in performance — this
indicates a need for service.
15. Replacement Parts
When replacement parts are required, be sure the service technician has
used replacement parts specied by the manufacturer or that have the same
characteristics as the original part. Unauthorized substitutions may result in
re, electric shock or other hazards.
16. Safety Check
Upon completion of any service or repairs to this equipment, ask the service
technician to perform safety checks to determine that the equipment is in
proper operating condition.
17. Field Installation
This installation should be made by a qualied service person and should
conform to all local codes.
18. Correct Batteries
Warning: Risk of explosion if battery is replaced by an incorrect type. Dispose
of used batteries according to the instructions.
19. Tmra
A manufacturer’s maximum recommended ambient temperature (Tmra)
for the equipment must be specied so that the customer and installer may
determine a suitable maximum operating environment for the equipment.
20. Elevated Operating Ambient Temperature
If installed in a closed or multi-unit rack assembly, the operating ambient
temperature of the rack environment may be greater than room ambient.
Therefore, consideration should be given to installing the equipment in an
environment compatible with the manufacturer’s maximum rated ambient
temperature (Tmra).
21. Reduced Air Flow
Installation of the equipment in the rack should be such that the amount of
airow required for safe operation of the equipment is not compromised.
22. Mechanical Loading
Mounting of the equipment in the rack should be such that a hazardous
condition is not caused by uneven mechanical loading.
23. Circuit Overloading
Consideration should be given to connection of the equipment to supply
circuit and the eect that overloading of circuits might have on over current
protection and supply wiring. Appropriate consideration of equipment
nameplate ratings should be used when addressing this concern.
24. Reliable Earthing (Grounding)
Reliable grounding of rack mounted equipment should be maintained.
Particular attention should be given to supply connections other than direct
connections to the branch circuit (e.g., use of power strips).

Before reading this manual
4
In-Text
Symbol Type Description
Caution Important information concerning a specic function.
Note Useful information concerning a specic function.
User’s Caution Statement
Caution: Any changes or modications to the equipment not expressly approved by the party responsible for
compliance could void your authority to operate the equipment.
FCC Compliance Statement
THIS EQUIPMENT HAS BEEN TESTED AND FOUND TO COMPLY WITH THE LIMITS FOR A CLASS A DIGITAL DEVICE, PURSUANT TO PART
15 OF THE FCC RULES. THESE LIMITS ARE DESIGNED TO PROVIDE REASONABLE PROTECTION AGAINST HARMFUL INTERFERENCE
WHEN THE EQUIPMENT IS OPERATED IN A COMMERCIAL ENVIRONMENT. THIS EQUIPMENT GENERATES, USES, AND CAN RADIATE
RADIO FREQUENCY ENERGY AND IF NOT INSTALLED AND USED IN ACCORDANCE WITH THE INSTRUCTION MANUAL, MAY CAUSE
HARMFUL INTERFERENCE TO RADIO COMMUNICATIONS. OPERATION OF THIS EQUIPMENT IN A RESIDENTIAL AREA IS LIKELY TO
CAUSE HARMFUL INTERFERENCE, IN WHICH CASE USERS WILL BE REQUIRED TO CORRECT THE INTERFERENCE AT THEIR OWN EXPENSE.
WARNING: CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY RESPONSIBLE FOR COMPLIANCE COULD VOID
THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT.
THIS CLASS OF DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN INTERFERENCE CAUSING EQUIPMENT
REGULATIONS.
WEEE (Waste Electrical & Electronic Equipment)
Correct Disposal of This Product
(Applicable in the European Union and other European countries with separate collection systems)
This marking shown on the product or its literature, indicates that it should not be disposed with other household
wastes at the end of its working life. To prevent possible harm to the environment or human health from
uncontrolled waste disposal, please separate this from other types of wastes and recycle it responsibly to promote
the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local government
oce, for details of where and how they can take this item for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract. This
product should not be mixed with other commercial wastes for disposal.

Before reading this manual
5
Copyright
© 2013 Pacic Communications
Pacic Communications reserves all rights concerning this operation manual.
Use or duplication of this operation manual in part or whole without the prior consent of Pacic Communications is
strictly prohibited.
Contents of this operation manual are subject to change without prior notice.
The information in this manual is believed to be accurate as of the date of publication. We are not responsible for any problems
resulting from the use thereof. The information contained herein is subject to change without notice. Revisions or new editions
to this publication may be issued to incorporate such changes.
The software included in this product contains some Open Sources. You may obtain the complete corresponding source code
from us. See the Open Source Guide on the software CD (OpenSourceGuide\OpenSourceGuide.pdf) or as a printed document
included along with the User's Manual.

6
Table of Contents
1
2
Part 1 – Introduction.........................................9
Product Features ................................................................9
Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Overview ......................................................................11
Front Panel...............................................................................11
Rear Panel ...............................................................................14
Rear Panel Connections ..................................................................15
Remote Control ..........................................................................19
Part 2 - Getting Started .....................................22
Setup Wizard ...................................................................22
Camera Registration ............................................................25
Camera Scan Button......................................................................25
Camera View Buttons.....................................................................26
Camera List Area .........................................................................26
Video Display Area .......................................................................27
Apply/Cancel Buttons ....................................................................28
Camera Registration Mode......................................................28
Login ..........................................................................28
Live Mode......................................................................29
Live Menu ...............................................................................29
Zoom ....................................................................................30
PTZ Control ..............................................................................31
Event Monitoring ........................................................................32
Covert Camera ...........................................................................32
Context Menu Access ....................................................................33
Edit Group ...............................................................................33
Video Recording................................................................33
Panic Recording..........................................................................33
Audio Recording ...............................................................34
Video Recording Playback ......................................................34
All Channel Playback .....................................................................34

Table of Contents
7
Remote Control Buttons during Playback .................................................34
Context Menu............................................................................34
Part 3 - Conguration .......................................35
Menu Use ......................................................................35
Text Input via Virtual Keyboard ...........................................................35
Batch Assignment ........................................................................35
Mouse ...................................................................................36
System Setup ..................................................................36
General ..................................................................................36
Date/Time ...............................................................................37
User .....................................................................................38
Storage ..................................................................................40
Monitoring...............................................................................40
Camera Setup ..................................................................42
General ..................................................................................42
Advanced Setup .........................................................................42
Stream...................................................................................47
Audio....................................................................................48
Upgrade .................................................................................48
Record Setup...................................................................48
General ..................................................................................48
Schedule.................................................................................49
Pre-Event ................................................................................50
Event Setup ....................................................................51
Video-Analytics ..........................................................................51
Alarm-In .................................................................................54
Video Loss ...............................................................................54
Audio Detection .........................................................................54
Text-In ...................................................................................55
Device Setup ...................................................................56
Alarm-Out ...............................................................................56
Network Setup .................................................................57
General ..................................................................................57
IP Address ...............................................................................57
FEN ......................................................................................58
Notication Setup ..............................................................59
3

Table of Contents
8
Schedule.................................................................................59
Callback .................................................................................59
Mail......................................................................................59
SNS ......................................................................................60
Display Setup ..................................................................61
OSD .....................................................................................61
Main Monitor ............................................................................61
Status Setup ...................................................................62
Event ....................................................................................62
Storage ..................................................................................63
Network .................................................................................64
Part 4 - Search ..............................................65
Time-Lapse Search .............................................................65
Search Menu.............................................................................66
Context Menu............................................................................68
Motion Search ...........................................................................69
Text-In Search............................................................................69
Clip Copy ................................................................................70
Print .....................................................................................71
Event Log Search ...............................................................71
Overlapped Recording Search ..................................................72
Part 5 - WebGuard ..........................................73
Web Monitoring Mode .........................................................74
Web Search Mode ..............................................................76
Part 6 - Appendix ...........................................78
System Log Types ..............................................................78
Error Code Types ...............................................................79
Troubleshooting ...............................................................81
Specications ..................................................................82
Index ..........................................................................84
4
5
6

9
Product Features
This is a DirectIP™-enabled video recorder that supports surveillance, video recording, and video playback using a
network of cameras.
This NVR (Network Video Recorder) unit oers the following features:
•Real-time 8/16/32-channel DirectIP™ network surveillance
•Network camera zero conguration
•Conguration-free network camera access
•Supports up to Full HD 480ips video recording (SmartIP-PD Series)
•Supports up to HD 480ips video recording (SmartIP-SD Series)
•HDMI out (1) and VGA out (1) ports
•Fast and easy search feature (Time-Lapse, Event log, Motion, Text-In)
•Simultaneously survey, record, play back, and transmit data in real-time
•Graphic User Interface(GUI) and multilingual
•Multiple recording modes (Schedule, Event, Pre-Event, and Panic)
•PoE-enabled Camera Connection
•Two USB 2.0 ports (for connecting peripherals, upgrading software, and saving recording data)
•6 internal SATA2 HDD bays and 4 eSATA ports (SmartIP-PD Series)
•4 internal SATA2 HDD bays and 2 eSATA ports (SmartIP-SD Series)
•Two-way audio communication
•Network camera audio recording and 1-channel audio playback
•4 alarm ins, 1 alarm out, and 1 alarm reset
•IR remote control-enabled
•Self-diagnosis and automated system event alerts (industry standard S.M.A.R.T. protocol for HDD status alerts)
DirectIP™ Gigabit
PoE Switch
Audio Out HDMI Monitor VGA Monitor
Alarm
Alarm Out
USB HDD
Network
Camera (1-8)
Sensor (1-4)
IR Remote
Control
Mouse Network Connection
Network Video Recorder
Flash Memory
Part 1 – Introduction

Part 1 – Introduction
10
Accessories
Upon unpackaging the product, check the contents inside to ensure that all the following accessories are included.
123 4 5 6 7 8 9 0
SmartIP-SD/PD Series Power Cable Quick Guide
Operation Manual and RASplusIP
Program CD Optical USB Mouse IR Remote Control
Rack-mount Kit Assembly Screws for Adding Hard
Disk Drives SATA2 cables

Part 1 – Introduction
11
Overview
Front Panel
123 4 5 6 7 8 9 0
1 2 3 4 5 6 7 80
9
9
1Panic Recording
Button 2Alarm Button 3PTZ Button 4Layout Button
5Search Mode Button 6Menu Button 7Camera Buttons 8Arrow and Playback
Control Buttons
9LEDs 0USB Ports
•Some buttons have more than one function.
•Remote control sensor is located on the far left side of the front panel. Ensure that the sensor remains unobstructed at all
times. If obstructed, the sensor might not be able to receive remote control signals.
•Placing a Wi-Fi, Bluetooth, or any other wireless communication device near the NVR may interfere with remote control
signal transmission.
•Access various windows and menus using a USB mouse as you would on a personal computer.
•For easier system conguration, a USB mouse is recommended.

Part 1 – Introduction
12
1Panic Recording Button
Pressing Panic Recording
123 4 5 6 7 8 9 0
button displays the
icon and commences recording irrespective of the
current schedule.
Press the button again to deactivate Panic Recording
mode.
2Alarm Button
Pressing the Alarm
123 4 5 6 7 8 9 0
button while the alarm has
been activated resets all NVR outputs, including the
built-in buzzer. Pressing the button while the alarm is
o displays the event log on the screen.
3PTZ Button
Pressing the PTZ
123 4 5 6 7 8 9 0
button initiates PTZ mode,
allowing you to control PTZ cameras.
In PTZ mode, use the arrow buttons to move the
camera up, down, left, and right.
1
2
3
4
5
6
Zoom-In
1
2
3
4
5
6
Zoom-Out
1
2
3
4
5
6
Focus Near
1
2
3
4
5
6
Focus Far
1
2
3
4
5
6
Load preset window
1
2
3
4
5
6Save current position as a preset
4Layout Button
Press the Layout
123 4 5 6 7 8 9 0
button to cycle through split
screen formats.
2x2 > 3x3 > 4x4 > 5x5 > 6x6
5Search Mode Button
Pressing the Search Mode
123 4 5 6 7 8 9 0
button initiates
Search mode, which will allow you to search for and
play back video recordings.
Pressing the Search Mode
123 4 5 6 7 8 9 0
button while in
Search mode returns the screen to Live mode.
6Menu Button
Pressing the Menu
123 4 5 6 7 8 9 0
button while in Live mode
displays the Live menu.
Pressing the Menu
123 4 5 6 7 8 9 0
button while in Search
mode displays the Search menu on the top of the
screen.
Press the button once more to close the menu.
Pressing and holding the Menu
123 4 5 6 7 8 9 0
button for 3
seconds while in Playback mode activates One-Touch
mode and displays the clip copy window.
7Camera Button
Pressing the Camera button while in Live or Playback
mode displays images from the selected camera in
full screen. To select a camera whose channel is made
up of two digits, enter the digits in sequence using
the number keys.
8Arrow and Playback Control Buttons
These buttons are used to select menus and options.
Enter ($)
Button
Used to select options or to
register data entries.
Play/Pause
(") Buttons
Plays the video in normal speed
and displays ron the screen.
Press again during playback to
pause the video and display on
the screen.
Setup Menu
(u/d/l/r) Buttons: Moves the
focus up, down, left, or right.
(u/d) Buttons: Increases or
decreases values.
Playback
Mode
From paused state:
%Button: To the previous screen
&Button: To the next screen
Button: Scans backward
through the video at a fast rate.
(Press to cycle through , ,
and the speed)
!Button: Scans forward through
the video at a fast rate.(Press to
cycle through , , and the
speed)

Part 1 – Introduction
13
9LEDs
•Power LED: Lights up while the main unit is in
operation.
•Network LED: Flashes when linked remotely
over an ethernet.
•HDD LED: Flashes when data is being written
on the HDD or a video search is in progress.
•eSATA LED: Flashes when connected to an
eSATA device.
•Panic LED: Flashes in red when Panic Recording
is in progress.
•Alarm LED: Lights up in red when an alarm
event occurs.
0USB Ports
•Storage Device Connection
Connect an external USB hard drive or a USB ash
memory device to one of the USB ports for use with
the Clip Copy feature. The external storage device
should be placed as close to the NVR as possible.
It is recommended that you use a connection
cable that is no longer than 180cm in length. Use
the connection cable included with your external
storage device to connect the device to one of NVR's
USB ports. For more information Clip Copy, refer to
the Clip Copy on page 70.
•Peripheral Device Connection
Use the USB ports to connect peripherals such as a
USB mouse or a USB printer to the NVR. You can also
use a USB-to-serial converter and connect multiple
text-in devices to the NVR at the same time. Connect
the printer to one of NVR's USB ports. For more
information on printing video stills, refer to the Print
on page 71.
For USB ash memory devices, the NVR supports
the FAT32 le format only.
Connections on the Front Panel
Flash Memory
Mouse
USB HDD
IR Remote Control

Part 1 – Introduction
14
Rear Panel
<SmartIP-PD Series>
AUDIO IN
AUDIO OUT VGA OUT HDMI
eSATA
NETWORK
CLIENT
VIDEO IN / PoE
NC C NO AR I G RS -485
- +
A/1 A/2 A/3 A/4 G Tx Rx
RS -232
CAUTION :TO REDUCE THE RISK OF ELECTRIC SHOCK.
DO NOT REMOVECOVER (OR BACK).
NO USER-SERVICEABLE PARTSINSIDE.
REFER SERVICINGTO QUALIFIED
SERVICE PERSONNEL.
1 3
2 4
CAUTION
RISK OF ELECTRIC SHOCK
DO NOTOPEN
A C E G
VIDEO IN
Ext.
B D F H
100-240V~
1234568
70
9#
@
!
<SmartIP-SD Series>
AUDIO IN
AUDIO OUT VGA OUT HDMI
eSATA
NETWORK
CLIENT
VIDEO IN / PoE
NC C NO AR I G RS -485
- +
A/1 A/2 A/3 A/4 G Tx Rx
RS -232
CAUTION :TO REDUCE THE RISK OF ELECTRIC SHOCK.
DO NOT REMOVECOVER (OR BACK).
NO USER-SERVICEABLE PARTSINSIDE.
REFER SERVICINGTO QUALIFIED
SERVICE PERSONNEL.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOTOPEN
A C E G
VIDEO IN
Ext.
B D F H
100-240V~
1
2
1234568
70
9#
@
!
1Audio Ports 2Factory Reset Button 3VGA Out Port
4HDMI Out Port 5eSATA Ports 6Alarm Connection Ports
7RS485 Port 8RS232 Port 9Network Port
0Video In / Ext. Port !Video In / PoE Ports @Power In Port
#Vent

Part 1 – Introduction
15
Rear Panel Connections
Monitor Connection
Connect to the VGA OUT or HDMI port.
AUDIO IN
AUDIO OUT
VGA OUT HDMI
eSATA
NETWORK
VIDEO IN
NC C NO AR I G RS -485
- +
A/1 A/2 A/3 A/4 G Tx Rx
RS -232
CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK.
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED
SERVICE PERSONNEL.
1 3
2 4
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
A C E G
B D F H
100-240V~
Audio Connection
AUDIO IN
AUDIO OUT
VGA OUT HDMI
eSATA
NETWORK
VIDEO IN
NC C NO AR I G RS -485
- +
A/1 A/2 A/3 A/4 G Tx Rx
RS -232
CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK.
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED
SERVICE PERSONNEL.
1 3
2 4
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
A C E G
B D F H
100-240V~
Connect the audio device to the AUDIO IN port and
speakers with a built-in amplier to the AUDIO OUT
port. Use the AUDIO OUT port to listen to audio from
network cameras.
Use the AUDIO IN port to establish two-way
communication with cameras.
•This NVR does not feature a built-in audio amplier
unit and therefore requires the user to purchase a
speaker system with a built-in amplier separately.
It's possible to connect an amplied audio source to
the NVR, but microphones that do not have a built-
in amplier will not function properly if connected
to the NVR directly. If this is the case, connect the
microphone to the NVR via a pre-amp.
•Check your local laws and regulations on making
audio recordings.
Video Connection
•Video In/PoE Port
NETWORK
CLIENT
VIDEO IN / PoE
A C E G
VIDEO IN
Ext.
B D F H
AUDIO IN
AUDIO OUT VGA OUT HDMI
eSATA
NC C NO ARI G RS -485
- +
A/1 A/2 A/3 A/4 G Tx Rx
RS -232
CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK.
DO NOT REMOVE COVER(OR BACK).
NO USER-SERVICEABLE PARTSINSIDE.
REFER SERVICING TOQUALIFIED
SERVICE PERSONNEL.
1 3
2 4
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
100-240V~
Connect network cameras to the NVR using RJ-45 cable
(Cat5, Cat5e, or Cat6). In addition to cameras, you can
connect external hubs (Optional: SmartIP-SW2112PF,
SmartIP-SW2128PF) to form a network. The NVR
recognizes DirectIP™ network cameras automatically.
Ports A through H support PoE.
•We recommend that you use the Ext. port for
connecting to an external hub and using features
such as camera alignment.
•Green LED on the right will turn on when PoE comes
on line. Orange LED on the left will then ash once a
link has been established.
•Video In / Ext. Port
NETWORK
CLIENT
VIDEO IN / PoE
A C E G
VIDEO IN
Ext.
B D F H
AUDIO IN
AUDIO OUT VGA OUT HDMI
eSATA
NC C NO AR I G RS -485
- +
A/1 A/2 A/3 A/4 G Tx Rx
RS -232
CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK.
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED
SERVICE PERSONNEL.
1 3
2 4
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
100-240V~
This port does not support PoE. It's possible to establish
a network with network cameras and external hubs
using Cat5, Cat5e, and Cat6 cables.
Green LED on the right will turn on if connected to a
1000 BASE-T network. Orange LED on the left will then
ash once a link has been established.

Part 1 – Introduction
16
Network Connection
AUDIO IN
AUDIO OUT VGA OUT HDMI
eSATA
NETWORK
CLIENT
VIDEO IN / PoE
NC C NO AR I G RS -485
- +
A/1 A/2 A/3 A/4 G Tx Rx
RS -232
CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK.
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED
SERVICE PERSONNEL.
1 3
2 4
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
A C E G
VIDEO IN
Ext.
B D F H
100-240V~
This NVR is capable of connecting to networks via an
ethernet connector. Connect an RJ-45 cable (Cat5,
Cat5e, or Cat6) to the NVR's network port. It's possible to
operate and upgrade the NVR remotely over a network.
Fore more information on ethernet connection setup,
refer to Network Setup on page 57.
•Connector directions may vary depending on the
NVR model.
•Green LED on the right will begin to ash if
connected a 1000 BASE-T network. Orange LED
on the left will then ash once a link has been
established.
eSATA Connection
Connect external hard drives to these ports.
AUDIO IN
AUDIO OUT VGA OUT HDMI
eSATA
NETWORK
VIDEO IN
NC C NO AR I G RS -485
- +
A/1 A/2 A/3 A/4 G Tx Rx
RS -232
CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK.
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED
SERVICE PERSONNEL.
1 3
2 4
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
A C E G
B D F H
100-240V~
SmartIP-SD Series features 2 eSATA ports.
Do not connect or disconnect an eSATA device while
the NVR is powered on. To connect an eSATA device,
rst turn o the NVR and unplug the power cable.
Connect the eSATA device and then power the NVR
back on. To disconnect an eSATA device, rst turn
o the NVR and unplug the power cable. Turn o
the eSATA device and then disconnect the eSATA
connection cable.
RS232 Connection
Connect an external device such as a POS unit to this
port.
AUDIO IN
AUDIO OUT VGA OUT HDMI
eSATA
NETWORK
VIDEO IN
NC C NO AR I G RS -485
- +
A/1 A/2 A/3 A/4 G
Tx Rx
RS -232
CAUTION :TO REDUCE THE RISK OF ELECTRIC SHOCK.
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED
SERVICE PERSONNEL.
1 3
2 4
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
A C E G
B D F H
100-240V~
RS485 Connection
This NVR supports the RS485 half-duplex serial
communication protocol for connecting to external
devices such as POS units.
AUDIO IN
AUDIO OUT VGA OUT HDMI
eSATA
NETWORK
VIDEO IN
NC C NO AR I G
RS -485
- +
A/1 A/2 A/3 A/4 G Tx Rx
RS -232
CAUTION :TO REDUCE THE RISK OF ELECTRIC SHOCK.
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED
SERVICE PERSONNEL.
1 3
2 4
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
A C E G
B D F H
100-240V~
Alarm Connection
Connect alarm connectors to these ports.
AUDIO IN
AUDIO OUT VGA OUT HDMI
eSATA
NETWORK
VIDEO IN
NC C NO AR I G
RS -485
- +
A/1 A/2 A/3 A/4 G
Tx Rx
RS -232
CAUTION :TO REDUCE THE RISK OF ELECTRIC SHOCK.
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED
SERVICE PERSONNEL.
1 3
2 4
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
A C E G
B D F H
100-240V~
Press down on the button and insert the cable into
the opening. Release the button and then pull on the
cable slightly to ensure it is held securely in place. To
disconnect the cable, press down on the button again
and pull the cable out.
•Alarm In 1 through 4
This NVR is capable of responding to event signals
from external alarm in devices. Connect mechanical or
electrical switches to Alarm In 1 through 4 and the G
(ground) connector. In order to be recognized by the
NVR, the signal from an alarm in device must be less
than 0.3V (Normally Open) and maintained for at least
0.5 seconds. The alarm in voltage range is 0V to 5V. For
more information on alarm in setup, refer to the Alarm-
In on page 54.

Part 1 – Introduction
17
•G (Ground)
Connect alarm in or out's ground cable to the G
connector.
All connectors marked "G" are common connectors.
•NC/NO (Relay Alarm Outputs)
This NVR is capable of activating/deactivating buzzers,
lights, and other external devices. Connect the device to
the C (Common) and NC (Normally Closed) or C and NO
(Normally Open) connectors. NC/NO is a relay output
which sinks 2A@125VAC and 1A@30VDC. For more
information on alarm out setup, refer to the Alarm-Out
on page 56.
•Connector Arrangement
AI1 through AI4 Alarm In 1 through 4
GGround
CRelay Common
NO/NC
Normally Open and Normally
Close Relay Alarm Out
(connected to C port)
Power Cable Connection
Connect the power cable to this port. This NVR does not
feature a separate power on/o button and will turn on
the moment power is supplied.
AUDIO IN
AUDIO OUT VGA OUT HDMI
eSATA
NETWORK
VIDEO IN
NC C NO AR I G RS -485
- +
A/1 A/2 A/3 A/4 G Tx Rx
RS -232
CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK.
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED
SERVICE PERSONNEL.
1 3
2 4
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
A C E G
B D F H
100-240V~
•Organize the power cable so that it will not cause
people to trip over or become damaged from chairs,
cabinets, desks, and other objects in the vicinity. Do
not run the power cable underneath a rug or carpet.
•The power cable is grounded. Do not modify the
power plug even if your power outlet does not have
a ground contact.
•Do not connect multiple devices to a single power
outlet.
Factory Reset
AUDIO IN
AUDIO OUT
VGA OUT HDMI
eSATA
NETWORK
VIDEO IN
NC C NO AR I G RS -485
- +
A/1 A/2 A/3 A/4 G Tx Rx
RS -232
CAUTION :TO REDUCE THE RISK OF ELECTRIC SHOCK.
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED
SERVICE PERSONNEL.
1 3
2 4
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
A C E G
B D F H
100-240V~
Located next to the Audio Out port on the rear of the
NVR is a switch that, once activated, will reset the NVR to
all its initial factory settings.
A factory reset will clear all NVR settings congured by
the user.
You will need a straightened paper clip to access the
factory reset button.
1 Restart the NVR (turn o and then on).
2 Once the front panel LEDs start to ash, insert a
straightened paper clip into the factory reset switch
hole and press the switch.
3 Press and hold until you hear 2 beeps from the NVR's
internal buzzer.
4 All NVR settings will be returned to their factory
values once you remove the paper clip.

Part 1 – Introduction
18
Connections on the Rear Panel
AUDIOOUT
NC C NO ARIG RS-485
- +
A/1 A/2A/3A/4G
Tx Rx
RS-232
AUDIOIN
VGA OUT HD OUT
eSATA
1 3
2 4
B D F H
100-240V~
DirectIP™ Switch
Microphone
Speaker
VGA Monitor
HDMI Monitor eSATA Storage
Device
Sensor
DirectIP™ Gigabit
PoE Switch
Keyboard
Power
Alarm
POS
RASplusIP
Remote
Monitoring
Camera
Camera
Network
This connection diagram is for the SmartIP-PD Series.

Part 1 – Introduction
19
Remote Control
1 2
3
4 5
6
7 8 9 0
!
@
#
%
$
^
&
) b a
c
d e f
*
(
1ID Button
2PANIC Button
3Camera Buttons
4STATUS Button
5LAYOUT Button
6PTZ Control Buttons
7REGISTER MODE Button
8THUMBNAIL Button
9CALENDAR Button
0KEYLOCK Button
!SETUP Button
@FREEZE Button
#LOG Button
$Enter Button
%Arrow Buttons
^ALARM Button
&SEQUENCE Button
*ZOOM Button
(PTZ Button
)VIEW Button
aSAVE Button
bMENU Button
cPlayback Buttons
dBOOKMARK Button
eCLIP COPY Button
fMUTE Button

Part 1 – Introduction
20
1ID Button
Used to assign remote control ID values.
No additional remote control assignment is
necessary if the system's ID is 0. If the system's ID is
a number between 1 and 99, however, you will need
to press the ID button and then press the system
ID number on the remote control. If the system's
ID is set in double digits, press each digit button
consecutively. The (remote control) icon will
appear on the upper right corner of the NVR screen
(status indication area) to indicate successful system-
to-remote control pairing. If using multiple systems,
it's possible to control all the units with a single
remote control as long as all the system IDs are 0. For
more information on system IDs, refer to the System
Setup on page 36.
2PANIC Button
Pressing this button displays the icon and
commences recording irrespective of the current
schedule.
Press the button again to deactivate Panic Recording
mode.
3Camera Buttons
Pressing the Camera button while in Live or Playback
mode displays images from the selected camera in
full screen.
4STATUS Button
Displays event and recording device statuses.
5LAYOUT Button
2x2 > 3x3 > 4x4 > 5x5 > 6x6
6PTZ Control Buttons
Used in PTZ mode to zoom in/out on the screen and
to shift focus between a nearby point and a far away
point.
7REGISTER MODE Button
Used in Live mode to access Camera Registration
mode.
8THUMBNAIL Button
Used in Playback mode to access Thumbnail Search
mode. Thumbnail Search mode displays thumbnails
of video recordings and allows you to search
recordings based on date and time parameters. (Will
be supported.)
9CALENDAR Button
Displays a video recording playback screen that
includes a calendar.
0KEYLOCK Button
Locks out all remote control keys. To unlock, press the
button again.
!SETUP Button
Displays NVR and IP Camera Setup window and
allows you to search the log.
@FREEZE Button
Used to pause Live screen.
#LOG Button
Displays system log window and allows you to search
the log.
$Enter Button
Used to make menu option selections and register
data entries. In addition, pressing the Enter button
while in Live or Playback mode initiates Cameo
mode.
%Arrow Buttons
Used to navigate through menus and interact with
GUIs. In a Setup menu, use the Up/Down Arrow
buttons to increase or decrease numerical values.
In Live or Playback mode, use the Left/Right Arrow
buttons to view the previous or next screen.
^ALARM Button
Pressing this button while the alarm has been
activated resets all NVR outputs, including the built-
in buzzer. Displays the event log on the screen when
the alarm is o in Live mode.
&SEQUENCE Button
Pressing the SEQUENCE button while in Live mode
initiates Live Sequential mode (displays channels in
sequence).
*ZOOM Button
Used to zoom in on a specic part of the screen. Once
zoomed in, use the arrow buttons to pan around.