Packard Bell EasyNote ME69BMP User manual

Table of Contents - 1
Quick Start Guide
Packard Bell EasyNote
ME69BMP
TABLE OF CONTENTS
Starting your computer 3
Wireless connection........................................... 3
Registration........................................................ 3
Software installation........................................... 4
Recovery............................................................ 4
Having trouble?.................................................. 4
Getting to know your computer 5
Top view - display .............................................. 5
Top view - keyboard .......................................... 6
Left view............................................................. 7
Right view .......................................................... 7
Base view .......................................................... 8
Using the keyboard 9
Special keys ............................................... 9
Touchpad 11
Touchpad basics.............................................. 11
Touchpad gestures ......................................... 11
Recovery 12
Creating a recovery backup ............................ 12
Creating a drivers and applications backup .... 14
Recovering your system.................................. 16
Reinstalling drivers and applications........ 16
Returning to an earlier system
snapshot .................................................. 18
Returning your system to its factory
condition................................................... 19
Recovering from Windows ....................... 19
Recovering from a recovery backup ........ 21
Regulatory information 24
Environment 34
Software license 36
Copyright © 08/2013.
All Rights Reserved.
Packard Bell EasyNote ME69BMP Quick Guide
This revision: 5 August 2013

2 - Quick start guide
Please use this space to write down important information about
your computer.
Product name:
Serial Number:
Date of purchase:
Place of purchase:
V
isit registration.packardbell.com and discover the benefits of being a customer of
Packard Bell.
Remark: All images are for reference purposes only. Actual configuration may vary.

Starting your computer - 3
STARTING YOUR COMPUTER
Thank you for purchasing this Packard Bell computer!
This guide has been designed to introduce you to the features of your
computer and assist in your computing experience.
After setting up and starting your computer, as shown in the setup
instructions, it will ask you questions that will help you connect to the
Internet. Your computer will then configure installed software.
WIRELESS CONNECTION
To connect to a wireless network, first check the wireless features of your
computer are on, and that the router or modem you want to connect to is
also correctly configured.
• If wireless is not on, press the Windows key ( ) + W, type "Wireless"
and then click on Wireless. Click the toggle switch under Wi-Fi to
enable the wireless connection. Click again to disable.
• To connect to a network, press the Windows key ( ) + W, type
"Wireless" and then click on Connect to a network. Select your
network and enter the password if required.
• After a short delay, your computer should connect to the Internet.
If your network is not detected, or your computer does not connect to the
Internet, please refer to your ISP or router’s documentation. After your
computer starts and you can use it, open Internet Explorer and follow the
instructions.
Alternatively, use a network cable to connect directly to a network port
on your router. Please refer to your ISP or router’s guide.
REGISTRATION
When using your computer for the first time, it is recommended that you
register it. This gives you access to some useful benefits, such as:
• Faster service from our trained representatives.
• Membership in the Packard Bell community: receive promotions and
participate in customer surveys.
• The latest news from Packard Bell.
How to register
During the initial startup of your computer, a window will invite you to
register. Please fill in the information and click Next. The second window
you'll see contains optional fields that will help us to provide you with a
more personable customer service experience.

4 - Quick start guide
Another option
Another way to register your Packard Bell product is to visit our website at
registration.packardbell.com. Choose your country and follow the
simple instructions.
After registering, you will be sent a confirmation email with important
information that you should keep in a safe place.
SOFTWARE INSTALLATION
Your computer will automatically install software and prepare your
computer for use. This may take some time, please do not turn off your
computer; wait until the installation has finished.
RECOVERY
You should create recovery discs as soon as you are able. The Packard
Bell Recovery Management program allow you to create recovery discs
and then to restore or reinstall applications and drivers provided by
Packard Bell.
HAVING TROUBLE?
Packard Bell provides several options to support your purchase.
Packard Bell support
Make sure you write down your computer serial number, date and place of
purchase and model name on the area provided in this guide; save your
proof of purchase. Before you call us, please write down any error
message that accompanies the problem, and have the computer in front of
you and switched on if possible. Having these items to hand when
contacting us will ensure better and quicker service.
Packard Bell website
Remember to visit www.packardbell.com - Check out the support section
for up-to-date information, help, drivers and downloads.
Warranty and contact information
You can find information about the warranty for your computer and how to
contact technical support in your computer’s Warranty.

Getting to know your computer - 5
GETTING TO KNOW YOUR
COMPUTER
After setting up your computer, as illustrated in the setup instructions, let
us show you around your new Packard Bell computer.
Packard Bell EasyNote ME69BMP
TOP VIEW - DISPLAY
1
2
# Icon Item Description
1 Webcam
Web camera for video communication.
A light next to the Webcam indicates that the
webcam is active.
2 Touchscreen Displays computer output, supports multi-touch
input.

6 - Quick start guide
TOP VIEW - KEYBOARD
1
6
3
2
4 5
# Icon Item Description
1 Power button Turns the computer on and off.
2 Microphone Internal microphone for sound recording.
3 Touchpad
Touch-sensitive pointing device which
functions like a computer mouse.
- See "Touchpad" on page 11.
4
Power indicator Indicates the computer's power status.
Battery indicator
Indicates the computer's battery status.
- Charging: The light shows amber when the
battery is charging.
- Fully charged: The light shows blue when in
AC mode.
Communication
indicator
Indicates the computer’s wireless connectivity
device status.
5Click buttons (left
and right)
The left and right side of the button function as
left and right selection buttons.
6 Keyboard For entering data into your computer.
- See "Using the keyboard" on page 9.

Getting to know your computer - 7
LEFT VIEW
21 3 54 6
Note: The External display (VGA) port and the HDMI port cannot be
used at the same time.
RIGHT VIEW
1 2
# Icon Item Description
1 DC-in jack Connects to your computer’s AC adapter.
2 HDMI port Supports high-definition digital video
connections.
3External display
(VGA) port
Connects to a display device (e.g., external
monitor, LCD projector).
4Ventilation and
cooling fan
Allows the computer to stay cool.
- Do not cover or obstruct the openings.
5 Card reader
Accepts Secure Digital (SD) cards.
- Push to remove/install the card. Only one
card can operate at any given time.
6Headphones /
speaker jack
Connects to audio line-out devices (e.g.,
speakers, headphones).
- Supports compatible 3.5 mm headsets with
built-in microphone.
# Icon Item Description
1 USB ports
Connects to USB devices.
- If a port is black, it is USB 2.0 compatible, if
it is blue it is also USB 3.0 compatible (see
below).

8 - Quick start guide
Information on USB 3.0
• Compatible with USB 3.0 and earlier devices.
• For optimal performance, use USB 3.0-certified devices.
• Defined by the USB 3.0 specification (SuperSpeed USB).
BASE VIEW
1
23
4
5
2
Kensington lock slot Connects to a Kensington-compatible
computer security lock.
- Wrap the computer security lock cable
around an immovable object such as a table
or handle of a locked drawer.
Insert the lock into the notch and turn the key
to secure the lock.
Some keyless models are also available.
# Icon Item Description
1 Battery bay Houses the computer's battery pack.
2 Battery lock Locks the battery in position.
3 Battery release latch Releases the battery for removal. Insert a
suitable tool and slide to release.
4Ventilation and
cooling fan
Allows the computer to stay cool.
- Do not cover or obstruct the openings.
5 Speakers Deliver stereo audio output.
# Icon Item Description

Using the keyboard - 9
USING THE KEYBOARD
Your computer has a compact keyboard with an embedded numeric
keypad.
Special keys
Your computer’s keyboard includes keys that activate special functions.
The function of each key is clearly marked with an icon.
Hotkeys
The computer uses hotkeys (key combinations) to access function keys
and navigation commands.
To activate hotkeys, press and hold the Fn key (bottom left) before
pressing the other key in the hotkey combination.
Icon Function Description
Fn Hotkey for
second function
Activates a second function on certain keys.
E.g. press the Fn key to activate the F1 to F12
keys.
Help Opens the help menu.
Communication Enables/disables the computer’s
communication devices.
Display toggle Switches display output between the display
screen, external monitor (if connected) and
both.
Screen blank Turns the display screen backlight off to save
power. Press any key to return.
Touchpad toggle Turns the internal touchpad on and off.
Speaker toggle Turns the speakers on and off.
Volume down Decreases the sound volume.
Volume up Increases the sound volume.
Brightness down Decreases the screen brightness.
Brightness up Increases the screen brightness.
Hotkey Function Description
Fn + Special keys
(see page 9)
Function
keys
Activates the F1 to F12 keys.

10 - Quick start guide
Note: It is not necessary to press the Fn key to use the F1 to F12
function keys when starting your computer or when using the BIOS.
To swap the hotkey and special function of the F1 to F12 keys, change
the function key setting in the BIOS (to open the BIOS press F2 when
starting your computer, then select the Main menu and change
Function key behavior to Function keys).

Touchpad - 11
TOUCHPAD
TOUCHPAD BASICS
The touchpad controls the arrow (or 'cursor') on the screen. As you slide
your finger across the touchpad, the cursor will follow this movement.
Press the left or right side of the button located beneath the touchpad to
perform selection and execution functions. These two areas are similar to
the left and right buttons on a mouse. Tapping on the touchpad is the
same as clicking the left side of the button.
Note: The touchpad is sensitive to finger movement; the lighter the
touch, the better the response.
Please keep the touchpad and your fingers dry and clean.
The cursor is controlled by some basic gestures:
•Single-finger slide: Slide a finger across the touchpad to
move the cursor.
•Single-finger tap: Lightly tap the touchpad with your finger, to
perform a 'click', which will select or start an item. Quickly
repeat the tap to perform a double tap or 'double click'.
•Drag: Press and hold the left side of the selection button, or tap twice
anywhere on the touchtap, then slide a second finger across the
touchpad to select all items in an area.
TOUCHPAD GESTURES
Windows 8 and many applications support touchpad gestures that use
one or more fingers.
Note: Support for touchpad gestures depends on the active application.
These allow you to control applications with a few simple gestures, such as:
•Swipe in from edge: Access Windows tools
by swiping into the center of the touchpad
from the right, top or left.
•Swipe in from right edge: Toggle the charms.
•Swipe in from top edge: Toggle the app commands.
•Swipe in from left edge: Switch to the previous app.
•Two-finger slide: Swiftly scroll through web pages,
documents and playlists by placing two fingers on the
touchpad and moving both in any direction.
•Two-finger pinch: Zoom in and out of photos, maps and
documents with a simple finger-and-thumb gesture.

12 - Quick start guide
RECOVERY
If you are having trouble with your computer, and the frequently asked
questions in the User’s Manual do not help, you can 'recover' your
computer - i.e. return it to an earlier state.
This section describes the recovery tools available on your computer.
Packard Bell provides Packard Bell Recovery Management, which allows
you to create a recovery backup, a drivers and applications backup, and to
start recovery options, either using Windows tools, or the recovery
backup.
Note: Packard Bell Recovery Management is only available with a
pre-installed Windows operating system.
Important: We recommend that you create a Recovery Backup
and Drivers and Applications Backup and as soon as possible.
In certain situations a full recovery will require a USB recovery
backup.
CREATING A RECOVERY BACKUP
To reinstall from a USB storage drive, you must first create a recovery
backup. The recovery backup includes the entire original contents of your
computer’s hard drive, including Windows and all factory-loaded software
and drivers. Using this backup will restore your computer to the same
state as when you purchased it, while giving you an option to retain all
settings and personal data.

Recovery - 13
Note: Since the recovery backup requires at least 16 GB of storage
after formatting, it is recommended to use a USB drive with a capacity
of 32 GB or larger.
1. From Start, type 'Recovery' and then click Packard Bell Recovery
Management in the list of apps.
2. Click Create Factory Default Backup. The Recovery Drive window
opens.
Make sure Copy contents from the recovery partition to the recovery
drive is selected. This provides the most complete and safest recovery
backup.
3. Plug in the USB drive then click Next.

14 - Quick start guide
•Since the recovery backup requires at least 16 GB of storage after
formatting, it is recommended to use a USB drive with a capacity of
32 GB or larger.
4. You will be shown the backup progress on the screen.
5. Follow the process until it completes.
6. After creating the recovery backup, you can choose to delete the
recovery information on your computer. If you delete this information,
you can only use the USB recovery backup to restore your computer, if
you lose or erase the USB drive, you cannot restore your computer.
7. Unplug the USB drive and label it clearly.
Important: Write a unique, descriptive label on the backup, such
as 'Windows Recovery Backup'. Make sure you keep the backup
in a safe place that you will remember.
CREATING A DRIVERS AND APPLICATIONS BACKUP
To create a Drivers and Applications Backup, that contains the factory-
loaded software and drivers needed by your computer, you may use either

Recovery - 15
a USB storage drive or, if your computer features a DVD recorder, one or
more blank recordable DVDs.
1. From Start, type 'Recovery' and then click Packard Bell Recovery
Management in the list of apps.
2. Click Create Drivers and Applications Backup.
Plug in the USB drive or insert a blank DVD into the optical drive, then
click Next.
• If you are using a USB drive, make sure your USB drive has enough
capacity before continuing.
• If using DVDs, it will also show the number of blank, recordable discs
you will need to complete the recovery discs. Make sure that you
have the required number of identical, blank discs.
3. Click Start to copy files.You will be shown the backup progress on the
screen.

16 - Quick start guide
4. Follow the process until it completes:
• If you are using optical discs, the drive ejects each disc as it
completes burning it. Remove the disc from the drive and mark it with
a permanent marker.
If multiple discs are required, insert a new disc when prompted, then
click OK. Continue until the process is complete.
• If you are using a USB drive, unplug the drive and label it clearly.
Important: Write a unique, descriptive label on each backup,
such as 'Drivers and Applications Backup'. Make sure you keep
the backup in a safe place that you will remember.
RECOVERING YOUR SYSTEM
To recover your system:
1. Perform minor fixes.
If only one or two items of software or hardware have stopped working
correctly, the problem may be solved by reinstalling the software or the
device drivers.
To reinstall software and drivers that were pre-installed at the factory,
see "Reinstalling drivers and applications" on page 16.
For instructions on reinstalling software and drivers that were not pre-
installed, see that product’s documentation or support Web site.
2. Revert to a previous system condition.
If reinstalling software or drivers does not help, then the problem may be
solved by returning your system to a previous state when everything
was working correctly.
For instructions, see "Returning to an earlier system snapshot" on
page 18.
3. Reset your operating system.
If nothing else has solved the problem and you want to reset your
system, but keep your user information, see "Returning your system
to its factory condition" on page 19.
4. Reset your system to its factory condition.
If nothing else has solved the problem and you want to reset your
system to factory condition, see "Returning your system to its factory
condition" on page 19.
Reinstalling drivers and applications
As a troubleshooting step, you may need to reinstall the applications and
device drivers that came pre-installed on your computer from the factory.
You can reinstall using either your hard drive or the backup you have
created.
• Other applications - If you need to reinstall software that did not come
pre-installed on your computer, you need to follow that software’s
installation instructions.

Recovery - 17
• New device drivers - If you need to reinstall device drivers that did not
come pre-installed on your computer, follow the instructions provided
with the device.
If you are reinstalling using Windows and the recovery information stored
on your computer:
• From Start, type 'Recovery' and then click Packard Bell Recovery
Management in the list of apps.
• Click Reinstall Drivers or Applications.
• You should see the Contents section of the Packard Bell Resource
Center.
• Click the install icon for the item you want to install, then follow
the onscreen instructions to complete the installation. Repeat
this step for each item you want to reinstall.
If you are reinstalling from a Drivers and Applications Backup on a DVD or
USB drive:
1. Insert the Drivers and Applications Backup into the disc drive or
connect it to a free USB port.
• If you inserted a DVD wait for Packard Bell Resource Center to
start.
• If Packard Bell Resource Center does not start automatically,
press the Windows key + <E>, then double-click on the optical
drive icon.

18 - Quick start guide
• If you are using a USB drive, press the Windows key + <E>, then
double-click on the drive that contains the backup. Double-click on
ResourceCenter.
2. You should see the Contents section of the Packard Bell Resource
Center.
3. Click the install icon for the item you want to install, then follow the
onscreen prompts to complete the installation. Repeat this step for
each item you want to reinstall.
Returning to an earlier system snapshot
Microsoft System Restore periodically takes a 'snapshot' of your system
settings and saves them as restore points. In most cases of hard-to-
resolve software problems, you can return to one of these restore points to
get your system running again.
Windows automatically creates an additional restore point each day, and
also each time you install software or device drivers.
Note:For more information about using Microsoft System Restore,
from Start, type 'Help' and then click Help and Support in the list of
apps. Type 'Windows system restore' in the Search Help box, then
press Enter.
Returning to a restore point
1. From Start, type 'Control Panel' and then click Control Panel in the list
of apps.
2. Click System and Security > Action Center, then click Recovery at
the bottom of the window.
3. Click Open System Restore, then Next.
4. Click the latest restore point (at a time when your system worked
correctly), click Next, then Finish.
5. A confirmation window appears; click Yes. Your system is restored
using the restore point you specified. This process may take several
minutes, and may restart your computer.

Recovery - 19
Returning your system to its factory condition
If your computer experiences problems that are not recoverable by other
methods, you may need to reinstall everything to return your system to its
factory condition. You can recover from either your hard drive or the
recovery backup you have created.
• If you can still run Windows and have not deleted the recovery partition,
see "Recovering from Windows" on page 19.
• If you cannot run Windows, your original hard drive has been completely
re-formatted or you have installed a replacement hard drive, see
"Recovering from a recovery backup" on page 21.
Recovering from Windows
Start Packard Bell Recovery Management:
• From Start, type 'Recovery' and then click Packard Bell Recovery
Management in the list of apps.
Two options are available, Restore Factory Settings (Reset my PC) or
Customized Restore (Refresh my PC).
Restore Factory Settings deletes everything on your hard drive, then
reinstalls Windows and all software and drivers that were pre-installed on
your system. If you can access important files on your hard drive, back
them up now. See "Restore Factory Settings with Packard Bell
Recovery Management" on page 20.
Customized Restore will attempt to retain your files (user data) but will
reinstall all software and drivers. Software installed since you purchased
your PC will be removed (except software installed from the Windows
Store). See "Customized Restore with Packard Bell Recovery
Management" on page 21.

20 - Quick start guide
Restore Factory Settings with Packard Bell Recovery Management
1. Click Restore Factory Settings.
Caution: 'Restore Factory Settings' will erase all files on your
hard drive.
2. The Reset your PC window opens.
Images for reference only.
3. Click Next, then choose how to erase your files:
a. Just remove my files quickly erases all files before restoring your
computer and takes about 30 minutes.
b. Fully clean the drive completely cleans the drive after each file is
erased, so no files can be viewed after the recovery. Cleaning the
drive takes much longer, up to 5 hours, but is much more secure as
old files are completely removed.
4. Click Reset.
5. The recovery process begins by restarting your computer, then
continues by copying files to your hard drive.
6. After the recovery has finished, you can start using your computer by
repeating the first-start process.
Recovering from the hard drive during startup
1. Turn on your computer and press <Alt> + <F10> during startup. A
screen appears asking you to choose the keyboard layout.
2. Several options are now presented. Click Troubleshoot.
3. Click either Refresh your PC or Reset your PC.
Note: "Refresh your PC" enables you to restore your computer to the
default factory condition with files intact. "Reset your PC" completely