PagePac PAGEPAL V-5335700 User manual

Issue 3
1 947170
by
PagePac®
PAGEPAL®
V-5335700
INTRODUCTION
The PagePal®unit interfaces most telephone
systems (PBX, KTS, Centrex) to virtually any
public address audio system. In addition,
PagePal furnishes inputs for customer provided
background music and auxiliary inputs (such as
an attendant microphone, a radio receiver,
recorded announcements). Control inputs are
provided for tones generated by the PagePal.
PagePal can be placed on a desk or shelf or
mounted to a wall.
Note: Only line level microphones may be used
with PagePal.
SPECIFICATIONS
FEATURES
•Telephone Access from:
- Loop start trunk port
- Ground start trunk port
- Analog PBX station, Centrex or CO lines
- Dry loop page ports (4-wire) with contact
closure
• Level controls to set attendant input and
background music, relative to telephone level
• Simplified connections via modular telephone
jack and lugless terminal block
Power Requirements
•Included power supply plugs into standard
AC outlet
Dimensions/Weight
•2.50”H x 6.00”W x 4.00”D
(6.35cm x 15.24cm x 10.16cm)
• 2.0 lbs. (0.91 kg)
Environment
•Temperature: 0 to +40°C (+32 to +104°F)
• Humidity: 5 to 95%
OPERATION
Inputs are routed to the output with the following
priority (highest to lowest):
1. Attendant access for emergency
announcements
2. Telephone access for general paging
3. Alert Tone 1 (Siren) for evacuation warning
4. Alert Tone 2 (Chime) for time clock, door bell,
security alert, etc
5. Night bell for after-hours calls to ring over the
public address system
6. Music input for background music
7. Override or busy tone is returned to the
telephone user if a higher priority input is
active
8. Call confirmation and preannouncement
tones may be optioned
9. An optional contact closure output is
provided to control auxiliary equipment
(music/page switching, recorder logging, etc)
10. Station access mode features:
- VOX (Voice Operated Switch)
- Maximum length off-hook timer
- Responds to open loop disconnect
- Dial tone detection and disconnect
11. Loop Start Supervised (LSS) access mode
provides VOX and maximum length off-hook
timers for use with a Loop Start Trunk Port

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INSTALLATION
Input Access / Switch Settings
A four position slide switch is used to select the
telephone access mode.
•(LS) Loop Start
Used with a Loop Start Trunk Port of a PBX
or Key System or a dedicated phone set.
• (GS/LSS)
Ground Start/Loop Start Supervised
Access from a PBX Ground Start Trunk Port.
In this mode, the PBX ground must be
connected to pin 1 of the 20-pin connector on
the PagePal or pin 2 of the RJ11 connector
on the PagePal.
In Loop Start Supervised mode, pin 7 of the
PagePal must be connected to pin 1 on the
20-pin connector to allow supervision of the
Loop Start Trunk Port. The PagePal will
supervise the connection, and will
automatically disconnect the line if no voice
is detected on the line for 20 seconds or if
the line remains active (Off hook) for more
than one minute.
• (SA) Station Access
Used with a standard (ANALOG) station port
on a CENTREX, PBX, Key System or Central
Office subscriber line. Use a two-wire RJ11
cable in this mode. The PagePal receives
talk battery and ring voltage from the host
system.
• (DL) Dry Loop
Interfaces with the Page Port of a PBX or
Key System or an Auxiliary port of a PBX.
This input shall respond to resistances from 0
to 1K Ohms and will ignore resistance
greater than 10K Ohms. Use a four-wire
RJ11 cable in this mode. Dry Loop is a four
wire connection. Pins 2 and 5 of the RJ11
are intended to interface with the control
leads of the host system, while pins 3 and 4
connect to Tip and Ring, as usual. See
Table 2 for pinout descriptions.
Main Output
Adjusts level of output. Full clockwise rotation
provides 14dBm gain.
Set the Main Output level first using telephone
input, then adjust Attendant and Music Inputs for
an appropriate relative level.
Attendant Input
Adjusts level of Attendant Input relative to the
Telephone Input. Adjustment range is from
0dBm to less than -30dBm.
Music Input
Adjusts level of Music Input relative to the
Telephone Input. Adjustment range is from
0dBm to less than -30dBm.
TECHNICAL ASSISTANCE
When calling, have a VOM and a telephone test
set available and call from the job site.
Call [phone] and press 1 for PagePac
Technical Support or visit our websites at
http://www.pagepac.com and www.valcom.com.
Should repairs be necessary, attach a tag to the
unit clearly stating company name, address,
phone number, contact person and the nature of
the problem. Send the unit to:
Valcom, Inc.
PagePac®Repair Dept.
5614 Hollins Road
Roanoke, VA 24019-5056

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FIGURE 1
Typical Connections to the PagePal Connectors (Rear Panel View)
Refer to Tables 1 and 2 for Description

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Table 1. PagePal®J2 Terminal Block Connector
Terminal Description
1 Ground for ground start/common connection for Terminals 2-7.
2 Close a contact between this terminal and J2-1 to activate attendant access.
3 Close a contact between this terminal and J2-1 to activate TONE 1 (Siren).
4 Close a contact between this terminal and J2-1 to activate TONE 2 (Chime).
5 Connect a jumper between this terminal and J2-1 to disable confirmation and
preannouncement tones.
6 Connect a jumper between this terminal J2-1 to disable the preannouncement
tone.
7 Connect a jumper between this terminal J2-1 to enable Loop Start Supervised
(LSS) mode (You must also set the slide switch on the front panel to the
GS/LSS position).
8 Attendant input, + phase of balanced 600 Ohm input.
9 Attendant input, - phase of balanced 600 Ohm input.
10 Music input, + phase of balanced 100K Ohm input.
11 Ground for optional shield termination of music input.
12 Music input, - phase of balanced 100K Ohm input.
13 Audio output to paging system, + phase of balanced output, 300 Ohm.
14 Ground for optional shield termination of input.
15 Audio output to paging system, - phase of balanced output, 300 Ohm.
16 Normally open contact (with J2-17) that may be used to activate paging
equipment.
17 Normally open contact (with J2-16). Contact is closed when any input with
priority higher than music is present.
18 Night bell Input from key systems. Night bell is activated by any low voltage
greater than 10VAC/DC.
19 Common terminal for night bell input voltage.
20 Night bell input from ringer voltage.
Table 2. RJ-11 Pinout
Pin Number Description
1 Not used.
2 C1 control input for Dry Loop (Page Port) activation by closure (May also be
used for Ground Start grounding point).
3 Ring (- polarity is important for Ground Start).
4 Tip (+ polarity is important for Ground Start).
5 C control input for Dry Loop (Page Port) activation by contact closure.
6 Not used.
Terminal Block Connector
This is a 20 Pin lugless-type terminal block
located at J2 (See Figure 1). See Table 1 for
contact descriptions.
Factory Test Connector Wall Plug Transformer
J3 - No user connections 115VAC, 60Hz,
UL and CSA Listed.

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TELEPHONE INTERFACE
LOOP START, GROUND START
OR SUPERVISED LOOP START
-24VDC TALK BATTERY
STATION/CENTREX OR
SUPERVISED LOOP START
VOX TIMEOUT
FORCED TIMEOUT
DRY LOOP (PAGEPORT)
TIP
RING
C
C1
ENABLE SUPERVISED
LOOP START TRUNK
0dB
100K OHM
MUSIC SOURCE
MUSIC
INPUT LEVEL P6
0dB
600 OHM
ATTENDANT
INPUT LEVEL P1
LINE LEVEL INPUT
DRY, WITH CONTACT CLOSURE
FROM AMPLIFIED MIC,
RECORDED ANNOUNCEMENTS
RADIO, ETC.
P1 CONTACTS
TONE GENERATOR
NIGHT BELL
CHIME
SIREN
TONE 1
TONE 2
OPTION JUMPERS
RING DETECT
AC\DC DETECT
CONTACT CLOSURE
CONTACT CLOSURE
CONTACT CLOSURE
NIGHT BELL
P3
P2, 4 OR 5
20dB
300 OHM
OUTPUT TO
POWER AMP (S)
CLOSED FOR P1 THROUGH P5
REMOTE AMP CONTROL
300 OHM
POWER
SUPPLY
115VAC
FIGURE 2
PagePal Functional Block Diagram
VALCOM LIMITED WARRANTY
Valcom, Inc. warrants its products to be free from defects in materials and workmanship under conditions of normal use and service for a period of one year from the date of
shipment. The obligation under this warranty shall be limited to the replacement, repair or refund of any such defective device within the warranty period, provided that:
1. inspection by Valcom, Inc. indicates the validity of the claim;
2. the defect is not the result of damage, misuse, or negligence after the original shipment;
3. the product has not been altered in any way or repaired by others and that factory sealed units are unopened (a service charge plus parts and labor will be applied
to units defaced or physically damaged);
4. freight charges for the return of products to Valcom are prepaid;
5. all units ‘out of warranty’ are subject to a service charge. The service charge will cover minor repairs (major repairs will be subject to additional charges for parts
and labor).
This warranty is in lieu of and excludes all other warranties, expressed or implied and in no event shall Valcom, Inc. be liable for any anticipated profits,
consequential damages, loss of time or other losses incurred by the buyer in connection with the purchase, operation, or use of the product.
This warranty specifically excludes damage incurred in shipment. In the event a product is received in damaged condition, the carrier should be notified immediately. Claims for
such damage should be filed with the carrier involved in accordance with the F.O.B. point.
Headquarters: In Canada
Valcom, Inc. CMX Corporation
5614 Hollins Road 35 Van Kirk Drive #11 and 12
Roanoke, VA 24019-5056 Brampton, Ontario L7A 1A5
Phone: [phone] Phone: [phone]
FAX: [phone] FAX: [phone]

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Table 3. Troubleshooting Suggestions
Problem Troubleshooting Steps
Night bell is not active when it is
intended to be activated with a low
AC or DC voltage
The input voltage level is too low or missing (Minimum 10VAC).
Make sure that the input connections are to pins 18 and 19 of J2 (Polarity is
important).
A higher priority in the PagePal®is active
Check the MAIN OUTPUT volume control setting..
Night bell is not active when it is
intended to be activated with a Ring
voltage
The input voltage level is too low or missing (Minimum 40VAC).
Make sure that the input connections are to pins 19 and 20 of J2.
A higher priority in the PagePal is active
Check the MAIN OUTPUT volume control setting.
Alert Tone 2 is not functioning Check the connection to the back panel, pins 1 and 4 of J2.
Check the MAIN OUTPUT volume control setting.
Using an Ohm meter, verify that a contact closure is being provided from the host
equipment.
A higher priority in the PagePal is active
When using the PagePal in the Page
Port mode, a busy tone is returned
when attempting to access the
PagePal
Verify that the Telephone Access Switch is in the proper position for the application
(DL).
Verify that Attendant Access is not active.
The PagePal is not being accessed
in the Ground Start
Verify that the host telephone system’s ground is connected to Pin 1 off J2 on the
PagePal or Pin 2 or the RJ-11 jack.
Verify that the Telephone Access Switch is in the proper position for the application
(GS).
Tip and Ring may be reversed (The Ring is always more negative than the Tip).
Excessive loop length.
The PagePal answers a station call,
then immediately hangs up
Verify that the Telephone Access Switch is in the proper position for the application
(SA not GS).
Dry loop (Page Port) mode will not
access PagePal
Pins 2 and 5 of the RJ11 connector must be closed by a contact from the PBX
when access is desired.
Alert Tone 1 is not functioning Check the connection to the back panel, pins 1 and 3 of J2.
Check the MAIN OUTPUT volume control setting.
Using an Ohm meter, verify that a contact closure is being provided from the host
equipment.
A higher priority in the PagePal is active.
Attendant Access is not functioning Check the connection to the back panel, pins 1 and 2 of J2.
Check the MAIN OUTPUT volume control setting.
Check the ATTENDANT INPUT volume control setting.
Using an Ohm meter, verify that a contact closure is being provided from the host
equipment.
Hum, buzz or noise on the output in
the Attendant Access mode with a
Attendant Access source connected
in an unbalanced configuration
Using a jumper wire, short the un-used Attendant Access input to pin 8 of J2.
Low Volume on the output Adjust gain controls.
The wrong impedance is attached to the output.