Panasonic X-TG9385BX User manual

Thank you for purchasing a Panasonic product.
This unit is compatible with Caller ID. You must subscribe to the appropriate service offered
by your service provider/telephone company.
Please read these operating instructions before using the unit and save them for future
reference.
Charge the batteries for about 7 hours before initial use.
Operating Instructions
Digital Cordless Answering System
Model No. KX-TG9385B
X
TG9385BX(e).book Page 1 Monday, November 2, 2009 1:26 PM

Table of Contents
2
Introduction
Accessory information. . . . . . . . . . . . . . . . . . . . . 3
System capabilities . . . . . . . . . . . . . . . . . . . . . . . 4
Important Information
For your safety . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Important safety instructions . . . . . . . . . . . . . . . . 5
For best performance . . . . . . . . . . . . . . . . . . . . . 6
Other information . . . . . . . . . . . . . . . . . . . . . . . . 6
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Getting started
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Battery installation. . . . . . . . . . . . . . . . . . . . . . . 10
Battery charge. . . . . . . . . . . . . . . . . . . . . . . . . . 10
Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Initial settings . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Making/Answering Calls
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Answering calls . . . . . . . . . . . . . . . . . . . . . . . . . 17
Useful features during a call . . . . . . . . . . . . . . . 18
Using the other line during a call. . . . . . . . . . . . 19
Phonebook
Handset/base unit phonebook . . . . . . . . . . . . . 20
Copying phonebook entries . . . . . . . . . . . . . . . 22
Programming
Programmable settings . . . . . . . . . . . . . . . . . . . 24
Special programming . . . . . . . . . . . . . . . . . . . . 30
Registering a unit . . . . . . . . . . . . . . . . . . . . . . . 31
Caller ID Service
Using Caller ID service . . . . . . . . . . . . . . . . . . . 32
Caller list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Answering System
Answering system. . . . . . . . . . . . . . . . . . . . . . . 35
Turning the answering system on/off . . . . . . . . 35
Greeting message. . . . . . . . . . . . . . . . . . . . . . . 35
Listening to messages using the base unit . . . . 36
Listening to messages using the handset. . . . . 37
Remote operation . . . . . . . . . . . . . . . . . . . . . . . 38
Answering system settings . . . . . . . . . . . . . . . . 40
Voice Mail Service
Voice mail service . . . . . . . . . . . . . . . . . . . . . . . 41
Intercom/Locator
Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Handset locator . . . . . . . . . . . . . . . . . . . . . . . . . 42
Transferring calls. . . . . . . . . . . . . . . . . . . . . . . . 43
Conference calls . . . . . . . . . . . . . . . . . . . . . . . . 43
Useful Information
Character entry. . . . . . . . . . . . . . . . . . . . . . . . . 45
Wall mounting . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Belt clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Error messages . . . . . . . . . . . . . . . . . . . . . . . . 49
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . 50
Index
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
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Introduction
3
Accessory information
Supplied accessories
*1 The handset cover comes attached to the handset.
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.
*1 Replacement batteries may have a different capacity from that of the supplied batteries.
Expanding your phone system
No. Accessory item/Part number Quantity
1AC adaptor/PQLV219BX 1
24-wire telephone line cord with green plugs 1
32-wire telephone line cord with transparent plugs 1
4Wall mounting adaptor 1
5Rechargeable batteries/HHR-55AAAB or N4DHYYY00004 2
6Handset cover*1 1
7Belt clip 1
12345
67
Accessory item Order number
Rechargeable
batteries
HHR-4MPT*1
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 AAA (R03) size for each handset
You can expand your phone system by registering
optional handsets (6 max.) to a single base unit. Handset (optional): KX-TGA939BX
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Introduction
4
System capabilities
The unit can accommodate up to 2 external telephone lines and the following operations are available at
a time.
How many units can be in use at one time?
■A maximum of 4 parties are available:
Line 1: Outside call (including 1 extension and 1 outside party)
Line 2: Outside call (including 1 extension and 1 outside party)
■A maximum of 5 parties are available:
Line 1: Conference call (including 2 extensions and 1 outside party)
Line 2: Outside call (including 1 extension and 1 outside party)
■The following operations are possible simultaneously:
LAn outside call and 1 pair of intercom calls can be made at a time.
LWhile a caller is leaving a message on your answering system through one line, the unit can make
an outside call through another line.
Note:
LThe maximum operating number may decrease, depending on the state of usage, for example, when
the answering system is taking a call.
Example: Outside call on line 1 Example: Outside call on line 2
Example: Conference call on line 1 Example: Outside call on line 2
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Important Information
5
For your safety
To prevent severe injury and loss of life/property, read this
section carefully before using the product to ensure
proper and safe operation of your product.
WARNING
Power connection
LUse only the power source marked on the product.
LDo not overload power outlets and extension cords.
This can result in the risk of fire or electric shock.
LCompletely insert the AC adaptor/power plug into the
power outlet. Failure to do so may cause electric shock
and/or excessive heat resulting in a fire.
LRegularly remove any dust, etc. from the AC
adaptor/power plug by pulling it from the power outlet,
then wiping with a dry cloth. Accumulated dust may
cause an insulation defect from moisture, etc. resulting
in a fire.
LUnplug the product from power outlets if it emits smoke,
an abnormal smell, or makes an unusual noise. These
conditions can cause fire or electric shock. Confirm that
smoke has stopped emitting and contact an authorized
service center.
LUnplug from power outlets and never touch the inside
of the product if its casing has been broken open.
LNever touch the plug with wet hands. Danger of electric
shock exists.
Installation
LTo prevent the risk of fire or electrical shock, do not
expose the product to rain or any type of moisture.
LDo not place or use this product near automatically
controlled devices such as automatic doors and fire
alarms. Radio waves emitted from this product may
cause such devices to malfunction resulting in an
accident.
LDo not allow the AC adaptor or telephone line cord to
be excessively pulled, bent or placed under heavy
objects.
Operating safeguards
LUnplug the product from power outlets before cleaning.
Do not use liquid or aerosol cleaners.
LDo not disassemble the product.
LDo not spill liquids (detergents, cleansers, etc.) onto
the telephone line cord plug, or allow it to become wet
at all. This may cause a fire. If the telephone line cord
plug becomes wet, immediately pull it from the
telephone wall jack, and do not use.
Medical
LConsult the manufacturer of any personal medical
devices, such as pacemakers or hearing aids, to
determine if they are adequately shielded from external
RF (radio frequency) energy. (The product operates in
the frequency range of 1.92 GHz to 1.93 GHz, and the
RF transmission power is 115 mW (max.).)
LDo not use the product in health care facilities if any
regulations posted in the area instruct you not to do so.
Hospitals or health care facilities may be using
equipment that could be sensitive to external RF
energy.
CAUTION
Installation and relocation
LNever install telephone wiring during an electrical
storm.
LNever install telephone line jacks in wet locations
unless the jack is specifically designed for wet
locations.
LNever touch uninsulated telephone wires or terminals
unless the telephone line has been disconnected at the
network interface.
LUse caution when installing or modifying telephone
lines.
LThe AC adaptor is used as the main disconnect device.
Ensure that the AC outlet is installed near the product
and is easily accessible.
LThis product is unable to make calls when:
– the handset batteries need recharging or have
failed.
– there is a power failure.
Battery
LWe recommend using the batteries noted on page 3.
USE ONLY rechargeable Ni-MH batteries AAA (R03)
size.
LDo not mix old and new batteries.
LDo not open or mutilate the batteries. Released
electrolyte from the batteries is corrosive and may
cause burns or injury to the eyes or skin. The
electrolyte is toxic and may be harmful if swallowed.
LExercise care when handling the batteries. Do not
allow conductive materials such as rings, bracelets, or
keys to touch the batteries, otherwise a short circuit
may cause the batteries and/or the conductive material
to overheat and cause burns.
LCharge the batteries provided with or identified for use
with this product only, in accordance with the
instructions and limitations specified in this manual.
LOnly use a compatible base unit (or charger) to charge
the batteries. Do not tamper with the base unit (or
charger). Failure to follow these instructions may cause
the batteries to swell or explode.
Important safety instructions
When using your product, basic safety precautions should
always be followed to reduce the risk of fire, electric
shock, and injury to persons, including the following:
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Important Information
6
1. Do not use this product near water for example, near a
bathtub, washbowl, kitchen sink, or laundry tub, in a
wet basement or near a swimming pool.
2. Avoid using a telephone (other than a cordless type)
during an electrical storm. There may be a remote risk
of electric shock from lightning.
3. Do not use the telephone to report a gas leak in the
vicinity of the leak.
4. Use only the power cord and batteries indicated in this
manual. Do not dispose of batteries in a fire. They may
explode. Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS
For best performance
Base unit location/avoiding noise
The base unit and other compatible Panasonic units use
radio waves to communicate with each other.
LFor maximum coverage and noise-free
communications, place your base unit:
– at a convenient, high, and central location with no
obstructions between the handset and base unit in
an indoor environment.
– away from electronic appliances such as TVs,
radios, personal computers, wireless devices,
wireless routers, or other phones.
– facing away from radio frequency transmitters, such
as external antennas of mobile phone cell stations.
(Avoid putting the base unit on a bay window or near
a window.)
LCoverage and voice quality depends on the local
environmental conditions.
LIf the reception for a base unit location is not
satisfactory, move the base unit to another location for
better reception.
Environment
LKeep the product away from electrical noise generating
devices, such as fluorescent lamps and motors.
LThe product should be kept free from excessive smoke,
dust, high temperature, and vibration.
LThe product should not be exposed to direct sunlight.
LDo not place heavy objects on top of the product.
LWhen you leave the product unused for a long period of
time, unplug the product from the power outlet.
LThe product should be kept away from heat sources
such as heaters, kitchen stoves, etc. It should not be
placed in rooms where the temperature is less than 0
°C or greater than 40 °C. Damp basements should also
be avoided.
LThe maximum calling distance may be shortened when
the product is used in the following places: Near
obstacles such as hills, tunnels, underground, near
metal objects such as wire fences, etc.
LOperating the product near electrical appliances may
cause interference. Move away from the electrical
appliances.
Routine care
LWipe the outer surface of the product with a soft
moist cloth.
LDo not use benzine, thinner, or any abrasive powder.
Other information
Notice for product disposal, transfer, or return
LThis product can store your private/confidential
information. To protect your privacy/confidentiality, we
recommend that you erase information such as
phonebook or caller list entries from the memory before
you dispose of, transfer, or return the product.
Information on Disposal in other Countries outside
the European Union
These symbols are only valid in the European Union. If
you wish to discard these items, please contact your local
authorities or dealer and ask for the correct method of
disposal.
Specifications
■Standard:
DECT (Digital Enhanced Cordless
Telecommunications)
■Frequency range:
1.92 GHz to 1.93 GHz (DECT)
■RF transmission power:
115 m W (max.)
■Power source:
100–240 V AC, 50/60 Hz
■Power consumption:
Standby: Approx. 1.4 W
Maximum: Approx. 4.2 W
■Operating conditions:
0°C – 40 °C, 20 % – 80 % relative air humidity (dry)
Note:
LDesign and specifications are subject to change
without notice.
LThe illustrations in these instructions may vary slightly
from the actual product.
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Getting started
7
Connections
Connecting the AC adaptor
Connect the AC adaptor cord (A) by pushing the plug firmly (B).
LUse only the supplied Panasonic AC adaptor PQLV219BX.
Note:
LThe AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during
use.)
LThe AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not
connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to
become disconnected.
During a power failure
The unit will not work during a power failure. We recommend connecting a corded-type telephone
(without AC adaptor) to the same telephone line or to the same telephone line jack using a T-adaptor.
(100-240 V AC,
50/60 Hz)
A
Hook
B
Press plug firmly.
Base
unit
Base
unit
Correct
Wrong
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Getting started
8
Connecting the telephone line cord
Refer to one of the following methods depending on your situation:
– To connect to a 2-line telephone jack: page 8
– To connect to 2 single-line telephone jacks: page 8
– If you use the unit as a single-line telephone only: page 8
Connect the telephone line cord until it clicks into the base unit and telephone line jack.
To connect to a 2-line telephone jack
To connect to 2 single-line telephone jacks
If you use the unit as a single-line telephone only
Be sure to connect the telephone line cord to LINE 1/2. Change the line selection mode from “Auto”to
“Line1”(page 14).
Note:
L“Check tel line 2”is displayed on the unit. To erase it, see page 49.
4-wire cord
To 2-line telephone jack
“GREEN” plug
“Click”
4-wire cord
Line 2
Line 1
2-wire cord
To single-line
telephone jacks
“GREEN” plug
“Transparent” plug
“Click”
2-wire cord
To single-line telephone jack
“Transparent” plug
“Click”
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Getting started
9
If you subscribe to a DSL/ADSL service
Please attach a DSL/ADSL filter (contact your DSL/ADSL provider) to the telephone line between the
base unit and the telephone line jack in the event of the following:
– noise is heard during conversations.
– Caller ID features do not function properly.
To connect to a 2-line telephone jack
For this connection, please use a 2-line splitter.
Example: DSL/ADSL line is line 2
To connect to 2 single-line telephone jacks
Example: DSL/ADSL line is line 2
“Click”
DSL/ADSL filter (Not supplied)
“Click”
“Click”
“Transparent” plug
To 2-line telephone jack
2-wire cord
4-wire cord
2-line
splitter
“GREEN” plug
Line 1
Line 2
To single-line telephone jacks
2-wire cord
4-wire cord
“GREEN” plug
“Transparent” plug
DSL/ADSL filter (Not supplied)
“Click”
“Click”
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Getting started
10
Battery installation
LUSE ONLY Ni-MH batteries AAA (R03) size.
LDo NOT use Alkaline/Manganese/Ni-Cd
batteries.
LConfirm correct polarities (S, T).
Note:
LUse the supplied rechargeable batteries. For
replacement, we recommend using the
Panasonic rechargeable batteries noted on
page 3, 5.
LWipe the battery ends (S, T) with a dry cloth.
LAvoid touching the battery ends (S, T) or the
unit contacts.
LIf the handset does not automatically turn on
after installing/replacing batteries, place the
handset on the base unit or charger.
Battery charge
Charge for about 7 hours.
LWhen the batteries are fully charged, “Charge
completed”is displayed.
Note:
LIt is normal for the handset to feel warm during
charging.
LClean the charge contacts of the handset, base
unit, and charger with a soft and dry cloth once a
month. Clean more often if the unit is exposed to
grease, dust, or high humidity.
Battery level
Note:
LThe batteries need to be charged if the handset
beeps while you are engaged in a call or
operating the answering system remotely.
Rechargeable Ni-MH ONLY
Icon Battery level
1High
2Medium
3Low
034Needs charging.
Confirm “Charging”
is displayed.
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Getting started
11
Panasonic Ni-MH battery performance
(supplied batteries)
Note:
LActual battery performance depends on a
combination of how often the handset is in use
and how often it is not in use (standby).
LEven after the handset is fully charged, the
handset can be left on the base unit or charger
without any ill effect on the batteries.
LThe battery level may not be displayed correctly
after you replace the batteries. In this case,
place the handset on the base unit or charger
and let it charge for at least 7 hours.
Controls
Handset
ASpeaker
BSoft keys
CHeadset jack
D{C} (TALK)
E{s} (SP-PHONE: Speakerphone)
FDial keypad
({*}: TONE)
G{FLASH}{CALL WAIT}
HCharge indicator
Ringer indicator
IReceiver
JDisplay
K{OFF}
LNavigator key ({^}/{V}/{<}/{>})
?(Volume: {^}/{V})
M{PAUSE}{REDIAL}
N{HOLD}{INTERCOM}
OMicrophone
PCharge contacts
Operation Operating time
In continuous use 12 hours max.
Not in use (standby) 6 days max.
A
I
J
L
M
K
H
N
O
P
B
G
F
C
D
E
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Getting started
12
Base unit
ACharge contacts
BSpeaker
C{LINE 1}
LINE1 indicator
D{LINE 2}
LINE2 indicator
E{HOLD}
F{REDIAL}{PAUSE}
G{FLASH}{CALL WAIT}
HDisplay
ISoft keys
JDial keypad
({*}: TONE)
K{SP-PHONE}(Speakerphone)
SP-PHONE indicator
LMIC (Microphone)
MNavigator key ({^}/{V}/{7}/{8})
VOL. (Volume: {^}/{V})
Repeat/Skip ({7}/{8})
N{6}(Play)
Message indicator
O{ERASE}
P{■}(STOP) (EXIT)
Q{ANSWER SELECT}
RANSWER ON indicator
S{ANSWER ON}
T{LOCATOR}{INTERCOM}
Using the navigator key/volume key
(?, VOL.)
■Scrolling through lists or items
By pressing this key ({^} or {V}) repeatedly, you
can scroll through (up or down) various lists or
items.
■Adjusting the volume
By pressing this key ({^} or {V}) repeatedly, you
can adjust the receiver or speaker volume (up or
down) while talking.
■Moving the cursor
Handset: {^}, {V}, {<}, or {>}
Base unit: {^}, {V}, {7}, or {8}
By pressing the above keys repeatedly, you can
move the cursor to edit a number or name.
■Repeating/skipping the messages
Handset: {<}or {>}
Base unit: {7}or {8}
By pressing the above keys, you can repeat/skip
messages during playback.
Soft keys
Each unit features 3 soft keys. By pressing a soft
key, you can select the feature shown directly
above it on the display.
BC HD E F G
JKL
N
I
R
S
T
M
O
P
Q
A
Handset
Base unit
7 8
Handset Base unit
{V}
{^}
{<}{>}
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Getting started
13
Display
Handset display items
*1 Corresponding line number(s) is indicated next
to the item.
Base unit display items
*1 Corresponding line number(s) is indicated next
to the item.
Menu icons
When in standby mode, pressing {MENU}(middle
soft key) reveals the main menu. From here you
can access various features and settings.
Handset menu icons
Base unit menu icons
LINE1 indicator/LINE2 indicator on
the base unit
The LINE1 indicator and LINE2 indicator show the
status of each line, respectively, as follows.
Item Meaning
1Battery level
wWithin range of a base unit
LWhen flashing: Handset is
searching for the base unit.
(page 51)
c
d
The line is in use.
LWhen flashing:
– The call is put on hold on that
line.
– The answering system is
answering a call on that line.
LWhen flashing rapidly: An
incoming call is now being
received on that line.
Ringer volume is off.*1 (page 17)
sSpeakerphone is on. (page 16)
3Night mode is on. (page 30)
EAlarm is on. (page 30)
mHandset number
zCall privacy mode is on. (page 19)
Item Meaning
8Indicates the selected line(s) for
answering system operations and
settings.*1
Ringer volume is off.*1 (page 17)
3Night mode is on. (page 30)
zCall privacy mode is on. (page 19)
L2
L1
L2
L1
Menu icon Menu/feature
View Caller ID
Phonebook
Answering device
Ringer settings
Initial settings
Set date & time
Menu icon Menu/feature
View Caller ID
Phonebook
Set answering
Ringer settings
Initial settings
Set date & time
Status Meaning
Light off The line is available.
Light on The line is in use.
Flashing
rapidly
An incoming call is now being
received on that line.
Flashing A call is put on hold or the
answering system is
answering a call on that line.
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Getting started
14
Initial settings
Symbol meaning:
Display language
3 display languages are available.
You can select “English”, “”, or “”.
The default setting is “English”.
1{MENU}i{#}{1}{1}{0}
2{V}/{^}: Select the desired setting.
3Press the middle soft key to save.
4Proceed with the operation for your unit.
Handset: {OFF}
Base unit: {■}(EXIT)
Dialing mode
If you cannot make calls, change this setting
according to your telephone line service. The
default setting is “Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary/pulse dial service.
Program this setting using either one of the
handsets or the base unit.
1{MENU}i{#}{1}{2}{0}
2{V}/{^}: Select the desired setting.
3{SAVE}
4Proceed with the operation for your unit.
Handset: {OFF}
Base unit: {■}(EXIT)
Date and time
Program this setting using either one of the
handsets or the base unit.
1{MENU}i{#}{1}{0}{1}
2Enter the current date, month, and year by
selecting 2 digits for each.
Example: 15 July, 2010
{1}{5}{0}{7}{1}{0}
3Enter the current hour and minute by selecting
2 digits for each.
Example: 15:30
{1}{5}{3}{0}
4{SAVE}
5Proceed with the operation for your unit.
Handset: {OFF}
Base unit: {■}(EXIT)
Note:
LWhen you select Arabic or Persian as the
display language, enter the current year, month,
and date.
LTo correct a digit:
Handset: Press {^}, {V}, {<}, or {>}to move
the cursor to the digit, then make the correction.
Base unit: Press {^}, {V}, {7}, or {8}to
move the cursor to the digit, then make the
correction.
LThe date and time may be incorrect after a
power failure. In this case, set the date and time
again.
Line selection mode
The line selection mode determines which line is
selected when:
– you press {C}/{s} on the handset (when
making/answering calls).
– you press {SP-PHONE}on the base unit (when
making/answering calls).
The following settings are available:
–“Auto”(default): When making a call, line 1 is
selected. If that line is unavailable, line 2 is
selected. When you call back using the caller list
(page 32) or while listening to a message (page
36, 37), the indicated line is used. When
answering a call, the ringing line is selected.
–“Line1”: Line 1 is selected.
–“Line2”: Line 2 is selected.
1{MENU}i{#}{2}{5}{0}
2{V}/{^}: Select the desired setting.
3{SAVE}
4Proceed with the operation for your unit.
Symbol Meaning
YPerform with the handset.
[Perform with the base unit.
Example:
{V}/{^}: “Off”
Press {V} or {^} to select
the words in quotations.
YHandset / [Base unit
YHandset / [Base unit
YHandset / [Base unit
YHandset / [Base unit
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Getting started
15
Handset: {OFF}
Base unit: {■}(EXIT)
Note:
LYou can select a line manually regardless of the
line selection mode by pressing {LINE 1}or
{LINE 2}.
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Making/Answering Calls
16
Making calls
Using the handset Y
1Lift the handset and dial the phone number.
LTo correct a digit, press {CLEAR}.
2{C}
LAn available line is automatically selected
and the line number is displayed. To change
the line selection mode, see page 14.
LYou can also select the line manually by
pressing {LINE 1}or {LINE 2}.
3When you finish talking, press {OFF}or place
the handset on the base unit or charger.
Note:
LThe LINE1 indicator or LINE2 indicator on the
base unit lights up while using the handset.
Using the speakerphone
1During a conversation, press {s} to turn on
the speakerphone.
LSpeak alternately with the other party.
2When you finish talking, press {OFF}.
Note:
LFor best performance, use the speakerphone in
a quiet environment.
LTo switch to the receiver, press {C}.
Using the base unit [
1Dial the phone number.
LTo correct a digit, press {CLEAR}.
2{SP-PHONE}
LAn available line is automatically selected
and either the LINE1 indicator or LINE2
indicator lights up. To change the line
selection mode, see page 14.
LYou can also select the line manually by
pressing {LINE 1}or {LINE 2}.
3When the other party answers, speak into the
MIC.
LSpeak alternately with the other party.
4When you finish talking, press {SP-PHONE}.
Note:
LFor best performance, use the speakerphone in
a quiet environment.
LWhile on a call, you can switch from the base
unit to the handset:
– Press {LINE 1}or {LINE 2}on the handset to
select the line that is being used by the base
unit, then press {SP-PHONE}on the base
unit.
– If the handset is on the base unit, lift the
handset then press {LINE 1}or {LINE 2}on
the handset within 3 seconds to select the line
that is being used by the base unit.
Adjusting the receiver or speaker
volume
Press {^} or {V} repeatedly while talking.
Making a call using the redial list
The last 10 phone numbers dialed are stored in the
redial list in each unit (each 48 digits max.).
1{REDIAL}
2{V}/{^}: Select the desired phone number.
3Proceed with the operation for your unit.
Handset: {C}
Base unit: {SP-PHONE}
Erasing a number in the redial list
1{REDIAL}
2{V}/{^}: Select the desired phone number.
i{ERASE}(soft key)
3{V}/{^}: “Yes”i{SELECT}
4Proceed with the operation for your unit.
Handset: {OFF}
Base unit: {■}(EXIT)
Pause (for PBX/long distance service
users)
A pause is sometimes required when making calls
using a PBX or long distance service. When
storing a calling card access number and/or PIN in
the phonebook, a pause is also needed (page 22).
Example: If you need to dial the line access
number “9” when making outside calls with a PBX:
YHandset / [Base unit
YHandset / [Base unit
YHandset / [Base unit
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Making/Answering Calls
17
1{9}i{PAUSE}
2Dial the phone number.
3Proceed with the operation for your unit.
Handset: {C}
Base unit: {SP-PHONE}
Note:
LA 3.5 second pause is inserted each time
{PAUSE}is pressed. Repeat as needed to
create longer pauses.
Answering calls
Using the handset Y
When a call is being received, the ringer indicator
and cand/or dflash rapidly.
1Lift the handset and press {C} or {s} when
the unit rings.
LThe called line is automatically selected. To
change the line selection mode, see page
14.
LYou can also answer the call by pressing
{LINE 1}or {LINE 2}.
LYou can also answer the call by pressing
any dial key from {0}to {9}, {*}, or {#}.
(Any key answer feature)
2When you finish talking, press {OFF}or place
the handset on the base unit or charger.
Auto talk
You can answer calls simply by lifting the handset
off the base unit or charger. You do not need to
press {C}. To turn this feature on, see page 27.
Adjusting the handset ringer volume
■While the handset is ringing for an incoming
call:
Press {^} or {V} repeatedly to select the desired
volume.
■Programming the volume beforehand:
1{MENU}i{#}{1}{6}{0}
2{V}/{^}: Select the desired line. i
{SELECT}
3{V}/{^}: Select the desired volume.
4{SAVE}i{OFF}
Temporary handset ringer off
While the handset is ringing for a call, you can turn
the ringer off temporarily by pressing {OFF}.
Using the base unit [
When a call is being received, the LINE1 indicator
and/or LINE2 indicator on the base unit flashes
rapidly.
1Press {SP-PHONE}when the unit rings.
LThe called line is automatically selected. To
change the line selection mode, see page
14.
LYou can also answer the call by pressing
{LINE 1}or {LINE 2}.
2Speak into the MIC.
3When you finish talking, press {SP-PHONE}.
Adjusting the base unit ringer volume
■While the base unit is ringing for an
incoming call:
Press {^} or {V} repeatedly to select the desired
volume.
■Programming the volume beforehand:
1{MENU}i{#}{1}{6}{0}
2{V}/{^}: Select the desired line. i
{SELECT}
3{V}/{^}: Select the desired volume.
4{SAVE}i{■}(EXIT)
Temporary base unit ringer off
While the base unit is ringing for a call, you can
turn the ringer off temporarily by pressing {~}.
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Making/Answering Calls
18
Useful features during a call
Hold
This feature allows you to put an outside call on
hold.
1Press {HOLD}2 times during an outside call.
2To release hold, press {LINE 1}or {LINE 2}
that is flashing on the handset.
1Press {HOLD}during an outside call.
2To release hold, press {LINE 1}or {LINE 2}
that is flashing on the base unit.
Note for handset and base unit:
LIf a call is kept on hold for more than 9 minutes,
an alarm tone starts to sound. After 1 additional
minute on hold, the call is disconnected.
LIf another phone is connected to the same line,
you can also take the call by lifting its handset.
Mute
While mute is turned on, you can hear the other
party, but the other party cannot hear you.
1Press {MUTE}during an outside call.
L{MUTE}flashes.
2To return to the conversation, press {MUTE}
again.
Note:
L{MUTE}is a soft key visible on the display
during a call.
Flash
{FLASH}allows you to use the special features of
your host PBX such as transferring an extension
call, or accessing optional telephone services.
Note:
LTo change the flash time, see page 28.
For call waiting or Call Waiting Caller
ID service users
To use call waiting, you must first subscribe to call
waiting from your service provider/telephone
company.
This feature allows you to receive calls while you
are already talking on the phone. If you receive a
call while on the phone, you will hear a call waiting
tone.
If you subscribe to both Caller ID and Call
Waiting with Caller ID services, the 2nd caller’s
information is displayed on the handset or base
unit that is in use after you hear the call waiting
tone.
1Press {CALL WAIT}to answer the 2nd call.
2To switch between calls, press {CALL WAIT}.
Note:
LPlease contact your service provider/telephone
company for details and availability of this
service in your area.
Temporary tone dialing (for
rotary/pulse service users)
You can temporarily switch the dialing mode to
tone when you need to access touch-tone services
(for example, answering services, telephone
banking services, etc.).
Press {*} (TONE) before entering access
numbers which require tone dialing.
Call share
This feature allows you to join an existing outside
call.
Important:
LTo prevent other users from joining your
conversations with outside callers, turn call
privacy on (page 19).
To join the conversation, press {LINE 1}or {LINE
2}to select the line that is being used by another
extension for an outside call.
YHandset
[Base unit
YHandset / [Base unit
YHandset / [Base unit
YHandset / [Base unit
YHandset / [Base unit
YHandset / [Base unit
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Making/Answering Calls
19
Note:
LA maximum of 3 parties (including 1 outside
party) can join a conversation.
Call privacy
Call privacy allows you to prevent other users from
joining your conversations with outside callers.
You can turn the feature on for both lines by
programming the base unit before the call.
To allow other users to join your conversations,
leave this feature off. The default setting is “Off”.
1{MENU}i{#}{1}{9}{4}
2{V}/{^}: “On”or “Off”i{SAVE}
3{■}(EXIT)
LWhen this feature is turned on, zis
displayed during an outside call.
Temporarily turning call privacy on/off
During an outside call, you can temporarily turn
call privacy on/off.
1Press {MENU}during an outside call.
2{V}/{^}: “Privacy”i{SELECT}
3{V}/{^}: “On”or “Off”i{SELECT}
LWhen this feature is turned on, zis
displayed.
Note:
LAfter you hang up the call, the feature will return
to the setting programmed on page 19.
Using the other line during a
call
You can use the other line in the following ways:
– When a call is being received on the other line
during a conversation, an interrupt tone will be
heard (page 27). You can answer the 2nd call
while holding the 1st call.
– During an outside call, you can also make a call
using the other line by holding the 1st call.
Example: If you are using line 1:
1Press {HOLD}2 times to put the 1st call (line
1) on hold.
2Press {LINE 2}to make or answer a 2nd call.
LTo hold the 2nd call, press {HOLD}2 times.
3To return to the 1st call (line 1), press {LINE
1}.
Example: If you are using line 1:
1Press {HOLD}to put the 1st call (line 1) on
hold.
2Press {LINE 2}to make or answer a 2nd call.
LTo hold the 2nd call, press {HOLD}.
3To return to the 1st call (line 1), press {LINE
1}.
Note for handset and base unit:
LIf you subscribe to Caller ID, the 2nd caller’s
information is displayed when a call is being
received on the other line (page 32).
[Base unit
YHandset / [Base unit
YHandset
[Base unit
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Phonebook
20
Handset/base unit
phonebook
The phonebook allows you to make calls without
having to dial manually. You can add names and
phone numbers to the handset and base unit
phonebook independently, and assign each
phonebook entry to the desired group.
– Handset: up to 100 entries
– Base unit: up to 600 entries
Adding entries
1Proceed with the operation for your unit.
Handset: {MENU}i{#}{2}{8}{0}
Base unit: {C}
2{ADD}
3Enter the party’s name (16 characters max.).
i{OK}
LYou can change the character entry mode
by pressing {1/A/?}(page 45).
4Enter the party’s phone number (24 digits
max.). i{OK}
5{V}/{^}: Select the desired group. i
{SELECT}2 times
LTo add other entries, repeat from step 3.
6Proceed with the operation for your unit.
Handset: {OFF}
Base unit: {■}(EXIT)
Note:
LCaller ID subscribers can use group ringer tone
feature (page 32).
Groups
Groups can help you find entries in the phonebook
quickly and easily. When adding an entry to the
phonebook, you can assign it to one of 9 groups.
You can change the names of groups assigned for
phonebook entries (“Friends”, “Family”, etc.) and
then search for phonebook entries by group. The
group ringer tone feature is available for Caller ID
subscribers (page 32).
Changing group names
The default group name is “Group 1”to “Group
9”.
1Proceed with the operation for your unit.
Handset: {MENU}i{#}{2}{8}{0}
Base unit: {C}
2{MENU}
3{V}/{^}: “Group”i{SELECT}
4{V}/{^}: Select the desired group. i
{SELECT}
5{V}/{^}: “Group name”i{SELECT}
6Edit the name (10 characters max.; page 45).
i{SAVE}
7Proceed with the operation for your unit.
Handset: {OFF}
Base unit: {■}(EXIT)
Finding and calling a phonebook
entry
Once you have found the desired entry using one
of the following 4 methods, make a call with your
unit.
Handset: {C}
LYou can also make a call by pressing {CALL},
then pressing {LINE 1}or {LINE 2}.
Base unit: {SP-PHONE}
LYou can also make a call by pressing {LINE 1}
or {LINE 2}.
Note:
LPhonebook entries are listed alphabetically in
the following order:
– Arabic/Persian
– Alphabet
–Numeric
Scrolling through all entries
1Proceed with the operation for your unit.
Handset: {MENU}i{#}{2}{8}{0}
Base unit: {C}
2{V}/{^}: Select the desired entry.
Searching by first character (alphabetically)
Phonebook entries are listed in the following order:
■When you select English as the display
language (page 14):
– Alphabet
– Arabic/Persian
YHandset / [Base unit
YHandset / [Base unit
YHandset / [Base unit
TG9385BX(e).book Page 20 Monday, November 2, 2009 1:26 PM