Panasonic KX-TGP500 User manual

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DOT (Digital Office Technology) ™
PANASONIC
KX-TGP500 IP Cordless Phone System
KX-TPA50 Cordless Handset
QUICK START GUIDE

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LET’S GET THIS SHOW ON THE ROAD
This guide will help you get connected as quickly and as easily as
possible. It’ll guide you through setup and run through all the extra
features that are included.
MENTORING
Your first hour is on us.
After installation, we can schedule a one hour over the phone mentoring session
at your convenience at no additional cost. We’ll show you how to use and make
the most of your service including:
•IP Phone feature
•Applications to manage your service and call settings effectively
•Virtual Receptionist (if applicable)
•Voice2Email
Alternatively, you can benefit further from a two hour on-site session (available in
metro areas only) for a fee of $165. Additional sessions are available, charges
apply.
See back cover for booking details.
To find out more contact our support team at telstra.com/dot/support or call
1300 723 572 (9am-5pm, Mon-Fri).

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WHAT’S
INSIDE
03 Let’s get started
0X Getting connected
0X Using your Phonebook
0X Using your MessageBank
0X Basic Call Features
0X Problem Solving

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LET’S GET
STARTED
Your package contains the following:
•Panasonic KX-TGP500 Base Unit
•Panasonic KX-TPA50 Cordless Phone
•This Quick Start Guide
•Batteries
•X2 AC Adapters
•Manufacturer Warranty Card

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HANDSET
ICONS
Anonymous Call
Battery Level
Block Anonymous Call
Blocked Call
Call Forward
Do Not Disturb
Scroll Down
Scroll Up
Phone Number in Use
Initial Settings
Intercom
IP Services
Line Status
Line Available
Line in Use
Line Number
New Voice Mail
In Range
Out of Range
Phonebook
Receiver
Redial
Ringer Off
Ringer Setting
Speaker Phone

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YOUR
BASE UNIT
STATUS INDICATORS
Solid Green
Line is registered
Flashing Green
Waiting to pair phones
Solid Amber
Connected to network, but not
registered
Flashing Amber
Waiting device authentication
Cycle Red / Amber / Green
Restarting
Off
No network connection
FUNCTIONS OF THE BASE UNIT
ALL –Phone
Locator Button
Initiate pairing of
cordless phones to
the base unit
Press and hold button for 4 seconds
before proceeding to pair cordless
phones to base.
The status indicator will flash red for
~60 seconds.
Internet Port
Connects to router
This port connects the device to the
network.
Connect the base unit and router
with an Ethernet cable (included).
Power Port
(DC8.5V)
Connects to power
supply
Connect to a power supply using the
power adapter (included).
Restart
Disconnect and reconnect for local
restart.

7
YOUR
CORDLESS PHONE

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GETTING
CONNECTED
If you are only setting up an additional handset, skip steps 1 and 3.
1. Set up Base Unit
•Connect the Ethernet cable (included) to your base unit and to the Ethernet
port located on the back of your DOT router.
•Connect the AC adapter to the base unit and a power socket. Ensure the
adapter is securely plugged in.
•The status indicator will flash and cycle between red, amber and green.
•The status indicator will turn solid amber when the base unit set up is
complete.

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2. Set up Cordless Phone
•Connect the AC adapter to the charger and power socket.
•Insert the batteries (included) into the back of the cordless phone.
•Complete the charging cycle by replacing the cordless phone in the charger
and charge for 6 hours.
You can complete the charging cycle at the end of the set up.
Please note: Use only Ni-MH batteries AAA (R03) size. Do not use Alkaline /
Manganese / Ni-Cd batteries. Confirm correct polarities.

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3. Activate your DOT Service
•Select Menu > IP Service > Call Features > Settings > Authentication
•Select ID and enter details, then select Save. You will hear a 2 second beep if
successfully saved.
•To type, use the keypad. Select ABC to toggle between letters and
numbered keypad.
•Enter the password and select Save. You will hear a 2 second beep if
successfully saved.
•Press OFF to complete the activation process. The status indicator flash red,
amber then remains solid green when the set up is complete.
Important: Refer to your DOT Configuration Summary for the User ID and
Password for the device type: TGP500. Additional KX-TPA50 cordless phones do
not require IDs and Passwords –these are displayed in the Configuration
Summary as NULL.
If you are unable to connect successfully, check that you have entered the
cored ID and Password by repeating the above steps to re-enter your details.
Restart by disconnecting and reconnecting the base unit from the power supply.