Panasonic Technics EAH-AZ60 User manual

EAH-AZ60
EAH-AZ40
Digital Wireless Stereo Earphones
Owner’s Manual
until
2021/9/30
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Thank you for purchasing this product.
Please read these instructions carefully before using this product, and save this manual for future use.
IMPORTANT SAFETY INSTRUCTIONS
Read these operating instructions carefully before using the unit. Follow the safety instructions on the unit and
the applicable safety instructions listed below. Keep these operating instructions handy for future reference.
1 Do not use this apparatus near water.
2 Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles,
and the point where they exit from the apparatus.
3 Unplug this apparatus during lightning storms or when unused for long periods of time.
4 Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been
damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects
have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate
normally, or has been dropped.
5 Clean only with dry cloth.
Safety precautions
Register online at http://shop.panasonic.com/support
(U.S. customers only)
If you have any questions, visit:
In the U.S.A.:
http://shop.panasonic.com/support
In Canada:
www.panasonic.ca/english/support
A lithium ion battery that is recyclable powers the product you have purchased.
Please call 1-800-8-BATTERY for information on how to recycle this battery.
For US and Canada only
Pour les É.-U. et le Canada seulement
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THE FOLLOWING APPLIES ONLY IN THE U.S.A. AND CANADA.
This device complies with Part 15 of FCC Rules and Innovation, Science and Economic Development
Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation.
[EAH-AZ60] [EAH-AZ40]
FCC ID: ACJ-EAH-AZ60 FCC ID: ACJ-EAH-AZ40
Model: EAH-AZ60 Model: EAH-AZ40
IC: 216A-EAHAZ60 IC: 216A-EAHAZ40
This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.
(For the U.S.A. only)
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment and
meets the FCC radio frequency (RF) Exposure Guidelines as this equipment has very low levels of RF
energy.
(For Canada only)
EAH-AZ60 and EAH-AZ40 have been tested and found to comply with ISED radiation exposure limits set
forth for an uncontrolled environment and meet RSS-102 of the ISED radio frequency (RF) Exposure rules.
THE FOLLOWING APPLIES ONLY IN THE U.S.A.
FCC Note:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Caution:
Any unauthorized changes or modifications to this equipment would void the user’s authority to operate this
device.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Supplier’s Declaration of Conformity
[EAH-AZ60] [EAH-AZ40]
Trade Name: Technics Trade Name: Technics
Model No.: EAH-AZ60 Model No.: EAH-AZ40
Responsible Party: Panasonic Corporation of North America
Two Riverfront Plaza, Newark, NJ 07102-5490
Support Contact: http://shop.panasonic.com/support
THE FOLLOWING APPLIES ONLY IN CANADA.
CAN ICES-3(B)/NMB-3(B)
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∫Unit
• Do not place this unit near a heat source.
• Do not listen with this unit at high volume in places where you need to hear sounds from the surrounding
environment for safety, such as at railroad crossings, and construction sites.
• Keep this unit away from something susceptible to the magnetism. Such devices as a clock may not operate
correctly.
• Be aware that this unit (earphones) may get warm while charging or immediately after charging. Depending on
your constitution and health status, putting the earphones on may trigger adverse reactions such as skin
redness, itching, and rash if the earphones have just been taken out of the charging cradle and are still warm.
∫Built-in battery
• Do not heat or expose to flame.
• Do not leave the unit in a car exposed to direct sunlight for a long period of time with doors and windows
closed.
WARNING:
To reduce the risk of fire, electric shock or product damage,
• Do not expose this unit to rain, moisture, dripping or splashing.
• Use only manufacturer’s recommended accessories.
• Do not remove covers.
• Do not repair this unit by yourself. Refer servicing to qualified service personnel.
Avoid the use in the following conditions
• High or low extreme temperatures during use, storage or transportation.
• Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an
explosion.
• Extremely high temperature and/or extremely low air pressure that can result in an explosion or the leakage of
flammable liquid or gas.
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∫Earphones/Earpieces
• Keep the earphones and the earpieces out of reach of children and pets to prevent swallowing. After use, put
them in the charging cradle and close the lid for storage.
• Securely attach the earpieces. If they are left in the ears after coming off, injury or sickness may be caused.
∫Allergies
• Discontinue use if you experience discomfort with the earphones or any other parts that directly contact your
skin.
• Continued use may cause rashes or other allergic reactions.
∫Precautions for listening with the Earphones
• Excessive sound pressure from earphones and headphones can cause hearing loss.
• Do not use your earphones at a high volume. Hearing experts advise against continuous extended play.
• If you experience a ringing in your ears, reduce volume or discontinue use.
• Do not use while operating a motorized vehicle. It may create a traffic hazard and is illegal in many areas.
• You should use extreme caution or temporarily discontinue use in potentially hazardous situations.
• Keep the earphones clean. After use, make sure there is no earwax, foreign matter, etc., attached to the
earpieces. If there is earwax, foreign matter, etc., attached, remove the earpieces from the earphones and
clean them. (l38, “Earpiece cleaning”)
– If you clean the earpieces (B) while they are attached to the earphones, you may
damage the protective mesh on the earphones (A).
– Remove earwax, foreign matter, etc., that has attached to the protective mesh of
the earphones by blowing on it, etc. You may block the protective mesh if you try
to remove with a cotton swab, etc., which can lead to malfunctions.
– If hair styling product, make-up, etc., gets onto the earphones, wipe off
immediately with a soft dry cloth. (Do not touch the protective mesh as this can
have an effect on audio characteristics.)
• Store the earphones in the charging cradle to protect them from foreign matter,
etc., getting on them.
• Keep your ears clean. Earwax and other foreign matter attached to the holes of the earpieces can change
the acoustic characteristics, such as making the sound smaller, and also be the cause of malfunctions.
This unit may receive radio interference caused by mobile telephones during use. If such interference occurs,
please increase separation between this unit and the mobile telephone.
Use only the supplied USB charging cord when connecting to a computer.
The symbols on this product (including the accessories) represent the following: DC
4004466
Conforms to
UL STD 62368-1.
Certified to CAN/CSA STD
C22.2 No.62368-1.
Conforme à la norme CAN/CSA
C22.2 No.62368-1.
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About Bluetooth®
∫Frequency band used
This unit uses the 2.4 GHz frequency band.
∫Certification of this unit
• This unit conforms to frequency restrictions and has received certification based on frequency laws. Thus, a
wireless permit is not necessary.
• The actions below are punishable by law in some countries:
– Taking apart/modifying this unit.
– Removing specification indications.
∫Restrictions of use
• Wireless transmission and/or usage with all Bluetooth® equipped devices is not guaranteed.
• All devices must conform to standards set by Bluetooth SIG, Inc.
• Depending on the specifications and settings of a device, it can fail to connect or some operations can be
different.
• This unit supports Bluetooth® security features. But depending on the operating environment and/or settings,
this security may not be sufficient. Transmit data wirelessly to this unit with caution.
• This unit cannot transmit data to a Bluetooth® device.
∫Range of use
Use this unit at a maximum range of 10 m (33 ft).
The range can decrease depending on the environment, obstacles or interference.
∫Interference from other devices
• This unit may not function properly and troubles such as noise and sound jumps may arise due to radio wave
interference if this unit is located too close to other Bluetooth® devices or the devices that use the 2.4 GHz
band.
• This unit may not function properly if radio waves from a nearby broadcasting station, etc. is too strong.
∫Intended usage
• This unit is for normal, general use only.
• Do not use this system near an equipment or in an environment that is sensitive to radio frequency
interference (example: airports, hospitals, laboratories, etc).
Panasonic bears no responsibility for data and/or information that is compromised during a wireless
transmission.
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Notes on LDAC
[EAH-AZ60]
The LDAC setting of this unit is disabled at the time of purchase. Enable the setting to enjoy LDAC. The LDAC
setting can be changed with the “Technics Audio Connect” app (free of charge).*1
(Set in [SETTINGS] #[Connection mode] on the app. Follow the on-screen instructions to operate.)
The audio codec settings on the playback device may also need to be changed.*2
*1 When playing back music on a device on which you cannot install the “Technics Audio Connect” app, change the
LDAC settings of this unit on another Bluetooth® device on which the app has been installed.
*2 Refer to the operating instructions of the playback device for details.
Note
• This unit complies with the “High Resolution Audio” standard of the Japan Audio Society.
• To enjoy wireless high-resolution quality (sound quality certified by the High-Res Audio Wireless logo), use a playback
device with the High-Res Audio Wireless logo and set the Bluetooth® sound quality setting to sound quality priority
mode / LDAC 990 kbps.
• In modes other than the above (connection priority mode, etc.), playback may not be possible with high resolution
quality.
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Table of contents
IMPORTANT SAFETY INSTRUCTIONS .................................................................................................... 2
Safety precautions ...................................................................................................................................... 2
About Bluetooth®........................................................................................................................................ 6
Notes on LDAC ........................................................................................................................................... 7
Before use
Accessories................................................................................................................................................. 9
Maintenance................................................................................................................................................ 9
(Important) About water resistance ........................................................................................................... 10
How to fit the earphones ............................................................................................................................11
• How to fit the earphones .....................................................................................................................11
• Tips for better sound quality (Changing earpieces) ............................................................................ 12
Part names................................................................................................................................................ 13
Preparation
Charging.................................................................................................................................................... 15
• Using the USB charging cord (supplied) to charge the earphones and the charging cradle.............. 15
• Charging the earphones with the charging cradle ..............................................................................16
• Battery level notification...................................................................................................................... 17
Turning the earphones on and off ............................................................................................................. 19
Install the app “Technics Audio Connect”.................................................................................................. 20
Connecting a Bluetooth® device ............................................................................................................... 21
• Pairing procedure - When pairing your earphones first time with a Bluetooth® device ...................... 21
•
Connecting 2nd Bluetooth
®
device ....................................................................................................... 22
Operation
Listening to music ..................................................................................................................................... 23
Making a phone call .................................................................................................................................. 24
Using the external sound control............................................................................................................... 25
Useful functions......................................................................................................................................... 26
• Using the app “Technics Audio Connect” ........................................................................................... 26
• Activating voice functions ................................................................................................................... 26
• Creating multi-point connections ........................................................................................................ 27
• Using just one earphone .................................................................................................................... 27
Operating with the touch sensors.............................................................................................................. 28
Other
Restoring to the factory settings................................................................................................................ 29
Copyright, etc. ........................................................................................................................................... 30
Troubleshooting......................................................................................................................................... 31
• Sound and audio volume.................................................................................................................... 31
• Bluetooth® device connection ............................................................................................................ 31
• Phone Calls ........................................................................................................................................ 31
• General............................................................................................................................................... 32
• Power supply and charging ................................................................................................................ 32
• Status of the charging cradle LED...................................................................................................... 33
Specifications ............................................................................................................................................ 34
When disposing of the product.................................................................................................................. 37
Earpiece cleaning...................................................................................................................................... 38
Useful information (Only for Latin American countries)............................................................................. 41
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Before use
9
Accessories
Please check and identify the supplied accessories.
To order accessories, contact the dealer from whom you have made your purchase.
1 x USB charging cord
(Input Plug: USB Type-A Shape, Output Plug: USB Type-C Shape)
[EAH-AZ60]
1 x Earpieces set (2 each of sizes XS1, XS2, S1, S2, M, L, and XL) (M size fitted to the earphones)
• There are two types each for sizes XS and S. Use the type that yields the best noise cancelling effect.
[EAH-AZ40]
1 x Earpieces set (2 each of sizes XS, S, M, and L) (M size fitted to the earphones)
Only for U.S.A.:
To order accessories, refer to “Limited Warranty”.
Maintenance
Clean this unit with a dry and soft cloth.
• When the unit is very dirty, wipe off the dirt with a cloth that has been dipped in water and well wrung, then wipe with
a dry cloth.
• Do not use solvents including benzine, thinner, alcohol, kitchen detergent, a chemical wiper, etc. This might cause the
exterior case to be deformed or the coating to come off.
• Wipe off dust from the charging terminals with a soft, dry cloth. Do not use pointy objects.
Remove the earpieces from the earphones and get rid of earwax, foreign matter, etc.
• If you clean the earpieces while they are attached to the earphones, you may damage the protective mesh on the
earphones. (Do not touch the protective mesh as this can have an effect on audio characteristics.)
Keeping the battery performance
• During the long period of disuse, full charge this unit once every 6 months to keep the battery performance.
Expressions used in this document
• Pages to be referred to are indicated as “l±±”.
• The product illustrations may differ from the actual product.
• Unless otherwise indicated, illustrations in these operating instructions are of EAH-AZ60.
Marks denoting model names
• Functionality differences between models are indicated with the model marks below.
EAH-AZ60: [EAH-AZ60] EAH-AZ40: [EAH-AZ40]
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Before use
10
(Important) About water resistance
Specifications for this unit are equivalent of IPX4 of IEC 60529, the protection level of electronic device
enclosures that protects from splashes, and is not designed to be totally waterproof.
∫About IPX4 (liquid ingress protection level against splashing water)
This unit is compatible to operate after splashing from nozzles approximately 1.8 L/min (0.5 gal/min) of room
temperature tap water from every direction approximately 20 cm (8 in) from this unit for 10 minutes.
The charging cradle and the USB charging cord (supplied) are not water resistant.
Water resistance is not guaranteed under all conditions.
∫Cautions for use in places where the unit may get wet (from spray, rain, etc.)
Observe the following precautions. Incorrect operation cause malfunction.
• Do not charge the charging cradle or the earphones while your hands are wet or while there are still water droplets on
this unit (earphones or charging cradle).
• Do not use the USB charging cord.
• Do not apply soapy water or detergent or immerse in water.
• If water drops get onto the unit in cold climates, wipe off with a soft, dry cloth.
• If water gets onto the earphones or microphone, wipe off with a soft, dry cloth.
– Sound may get smaller or get distorted.
– If there are water drops left in the earpieces, you may hear the sound at reduced volume or you may not be able to
hear anything at all. If this is the case, remove the earpieces and get rid of the water drops.
If water does get into the earphones or the charging cradle, cease use and consult your dealer.
Malfunction due to improper handling by you will not be covered by the warranty.
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Before use
11
How to fit the earphones
1Check the orientation and L (left) and R (right) of the earphones.
2Fit the earphones firmly as per the illustration.
• Confirm that the earphones will not fall from your ears after you have fitted them.
• The left earphone has a raised dot indicating the L side.
• If the earphones fall out easily, replace with earpieces (supplied) of a different size.
For information on how to remove and fit the earpieces, refer to “Tips for better sound quality (Changing earpieces)”.
(l12)
Fit the earphones correctly in order to get adequate noise cancelling effect and acoustics. Select and
fit the special earpieces that suit the sizes of your ears, left and right.
How to fit the earphones
R
L
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Before use
12
Properly fit earpieces are essential for optimal sound and noise cancellation ([EAH-AZ60] only). Choose the size
that fits snugly in your ears.
(The earpiece size that fits best may be different for the left and right ears.)
Tips for better sound quality (Changing earpieces)
How to remove the earpieces
• Hold the earpiece with your fingertips and twist slightly
to pull it out.
How to attach the earpieces
• Make sure the earpieces are fitted firmly onto the
earphones and confirm that they are not at an angle.
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Before use
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Part names
Main unit (earphones)
(“Earphones” hereafter in the instructions)
AL side earphone (left)
BR side earphone (right)
*1 Examples of earphone LED lighting/blinking patterns
*2 The battery is low when it is blinking in red. (l17, “Battery level notification”)
1[EAH-AZ60] Microphone for noise cancelling
2[EAH-AZ40] Microphone for external sounds
3 Touch sensor (L) (left)
4 Touch sensor (R) (right)
• Touching these enables you to perform a variety of
operations. (l28, “Operating with the touch
sensors”)
5 Microphones for calls
6 Raised dot indicating the L side
7 Charging terminals
8 Earphone LEDs*1
9 Earpieces
Both earphone LEDs (L and R) blink
alternately in blue and red
Bluetooth® pairing (registration) standby
Blinking slowly (blue)*2 Bluetooth® connection standby
Blinking twice about every 5 seconds
(blue)*2
When connected with Bluetooth® (playing back music/in a call, etc.)
Blinking (blue)*2 A call is being received
LRLR
1
8
1
6
9
7
3
5
9
8
7
4
5
[EAH-AZ60]
2
8
2
6
7
3
5
9
7
8
4
5
9
[EAH-AZ40]
 
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Before use
14
Main unit (charging cradle)
(“Charging cradle” hereafter in the instructions)
*3 Refer to page 15 - 18 for information about the earphone LEDs lighting and blinking during charging.
10 Charging cradle lid
11 Certification information label
• The model number is shown on the certification
information label.
12 Terminal section (for the L side earphone)
13 Terminal section (for the R side earphone)
• Do not touch the terminal sections with bare
hands.
14 Charging cradle LED*3
15 Charging terminal
• Connect the USB charging cord (supplied) to this
terminal when charging. (l15, “Charging”)
15
1412 13
11
10
Rear
Open the lid.
Charging cradle
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Preparation
15
Charging
The rechargeable battery (installed in the unit) is not charged initially. Charge the battery before using the unit.
• Proper charging is not possible if there is dust or droplets of water on the charging terminal and the terminal sections
of the earphones or charging cradle. Remove the dust or water droplets before charging.
Note
• Charge in a room temperature between 10 oC and 35 oC (50 oF and 95 oF).
• While the earphones are in the charging cradle and charging, it is not possible to turn the earphone power on or
connect to Bluetooth® devices.
When the earphones have not been put into the charging cradle, the charging cradle itself is charged.
a: Power source (ex. PC)
b: USB charging cord (supplied)
1Use the USB charging cord (supplied) to connect the charging cradle to a 5.0 V power
source (500 mA or higher).
• Charging cradle starts charging:
Battery fully charged: The charging cradle LED lights off.
Battery not charged: The charging cradle LED lights (green, yellow or red).
• Check the direction of the USB charging cord terminals and plug in/out straight holding onto the plug. (It may
result in malfunction by the deforming of the terminal if it is plugged in obliquely or in wrong direction.)
2Put the earphones into the charging cradle.
• Confirm the L side and R side of the earphones, and match the positions of the charging terminals on the
earphones with the terminal sections in the charging cradle. (Charging of the earphones will not start if the
positions do not match.)
• When the earphones are inserted, the charging cradle LED (cyan) flashes twice. If it is not flashing, the
earphones are not inserted correctly.
Using the USB charging cord (supplied) to charge the earphones and the charging cradle
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Preparation
16
3Confirm that the charging cradle LED (cyan) has flashed. (charging starts)
• While charging the earphones, the charging cradle LED (cyan) flashes when the lid of the charging cradle is
opened.
• While charging the cradle, the charging cradle LED (green, yellow or red) lights when the lid of the charging
cradle is closed.
• Charging time (The time required to charge the batteries from empty to full)
Note
• Do not use any other USB charging cords except the supplied one. Doing so may cause malfunction.
• Charging may not be performed or may stop if the computer is in or switched to standby or sleep mode.
Earphones can only be charged with a charged charging cradle. You can charge your earphones while you are
out, even if there is no power source.
• When the charging cradle is fully charged, it can charge the earphones about 2 times.
1Put the earphones into the charging cradle.
• When the earphones are inserted, the charging cradle LED (cyan) flashes twice. If it is not flashing, the
earphones are not inserted correctly.
2Confirm that the charging cradle LED (cyan) has flashed. (charging starts)
• While charging the earphones, the charging cradle LED (cyan) flashes about 4 seconds when the lid of the
charging cradle is opened.
• It takes approx. 2 hours to charge the earphones from empty to full.
Earphones Approx. 2 hours
Charging cradle Approx. 2.5 hours
Earphones with Charging cradle [EAH-AZ60] Approx. 3.5 hours
[EAH-AZ40] Approx. 3 hours
Charging the earphones with the charging cradle
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Preparation
17
The LEDs lighting or flashing on this unit indicate the remaining battery charge.
∫Earphones
When the battery level starts to run low while you are using the earphones, the blinking earphone LEDs change
from blue to red, then you will be notified by one beep every 5 minutes. When no charge remains, you will hear
a guidance message and then the unit automatically turns off.
∫Charging cradle
When you open the charging cradle lid, the charging cradle LED lights or blinks for about 4 seconds to indicate
the charge remaining in the battery.
• If the charging cradle LED does not light even when you open the charging cradle lid, there is no charge in the battery.
Charge the unit.
When charging with the USB charging cord with the earphones stored in the charging cradle
When charging with the USB charging cord with the earphones outside the charging cradle
Battery level notification
Charging cradle
Charging status
LED Lid
Cyan*1 Open Charging the earphones
Lights off
Close
/
Open
Earphones and charging cradle’s batteries are full.
Green Charging the charging cradle
There is plenty of charge in the battery.
The charge in the battery is running low.
Yellow
Red
*1 Blinking
Charging cradle
Charging status
LED Lid
Lights off
Close
/
Open
Charging cradle’s battery is full.
Green Charging the charging cradle
There is plenty of charge in the battery.
The charge in the battery is running low.
Yellow
Red


a: Lid
b: LED


a: Lid
b: LED
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Preparation
18
When charging with the earphones stored in the charging cradle (USB charging cord not connected)
Charging cradle
Charging status
LED Lid
Cyan*2, 3
Open
Charging the earphones
Green*3 There is plenty of charge in the charging cradle.
The charge in the charging cradle is running low.
Yellow*3
Red*3
*2 Blinking
*3 The charging cradle LED lights or blinks for about 4 seconds when you
open the charging cradle lid, and then goes out.


a: Lid
b: LED
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Preparation
19
Turning the earphones on and off
∫To turn the earphones on
Take the earphones out of the charging cradle.
• The earphones turn on. A beep will sound and the earphone LEDs blink
(blue)* slowly.
* The batteries are low when they are blinking in red.
∫To turn the earphones off
Put the earphones into the charging cradle.
• When the earphones are inserted, the charging cradle LED (cyan) flashes
twice. If it is not flashing, the earphones are not inserted correctly.
Note
• If something with a magnet in it is brought close to the earphones while they are being used, the earphones may turn
off. Move the item with the magnet in it away if this occurs.
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Preparation
20
Install the app “Technics Audio Connect”
By creating a Bluetooth® connection with a smartphone or tablet installed with the “Technics Audio Connect”
app (free of charge), you can enjoy a wide variety of features, such as the following:
• Software updates
• Change the functions assigned to the touch sensors (Customization of touch sensor)
• Customization of various settings (Connection mode setting/Auto power off setting/Guidance language setting, etc.)
• “Switch/Find headphones” function
• Check remaining battery charge
• Access to this document
Preparation
• Turn on the unit.
1Download the “Technics Audio Connect” app (free of charge) to the smartphone or
tablet.
2Start up the “Technics Audio Connect” app.
• Follow the on-screen instructions to operate.
Note
• Always use the latest version of the “Technics Audio Connect” app.
• There may sometimes be changes made to the operating procedures, displays, etc., on the “Technics Audio Connect”
app. Refer to the support site for details.
Android:
Google Play
iOS:
App Store
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