Panasonic LX-TD500 Operating instructions

Please read this manual before connecting the Digital Super Hybrid System
and save this manual for future reference.
Thank you for purchasing the Panasonic Model KX-TD500, Digital Super Hybrid System.
Model No.
KX-TD500
Digital Super Hybrid System
Programming Guide
DIGITALSUPERHYBRIDSYSTEM
RUNOFFLINEALARM

Introduction
2 Programming Guide
Introduction
This Programming Guide is designed to serve as a technical reference for the Panasonic Digital
Super Hybrid System, KX-TD500. It provides step-by-step instructions for performing system
programming using the Maintenance Console software for a PC.
About the Other Manuals
Along with this Programming Guide, the following manuals are available:
Features Guide
Describes every basic, optional and programmable features of the KX-TD500 System in
alphabetical order.
User Manual
Provides operating instructions for the end users using Proprietary Telephones (PTs), Single
Line Telephones (SLTs) or DSS Consoles.
Installation Manual
Describes information necessary for installing the hardware and system maintenance.
Note
• Throughout this manual the term "he" or "she," "his" or "her" may be used. In order to
improve readability rather than continually use he / she, we have only used one of these
terms. The term "he" or "she" should be taken as being interchangeable.
Trademarks
• Microsoft and Windows are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
• Screen shots reprinted with permission from Microsoft Corporation.
• All other trademarks identified herein are the property of their respective owners.

Table of Contents
Programming Guide 3
Table of Contents
1 Configuration.....................................................................................5
1.1 Configuration..................................................................................................................6
1.2 Slot Assignment ..............................................................................................................7
1.3 Trunk Port Assignment................................................................................................52
1.4 Extension Port Assignment..........................................................................................54
1.5 VPS (DPT) Port Assignment .......................................................................................59
1.6 T1 Port Assignment......................................................................................................65
1.7 DISA Port Assignment .................................................................................................68
1.8 BRI Port Assignment ...................................................................................................69
1.9 PRI Port Assignment....................................................................................................72
2 System...............................................................................................75
2.1 System............................................................................................................................76
2.2 Tenant ............................................................................................................................77
2.3 Numbering Plan............................................................................................................84
2.4 Class of Service (COS) ...............................................................................................103
2.5 System Timer ..............................................................................................................113
2.6 Local Hunt Sequence .................................................................................................123
2.7 Trunk to Trunk Restriction .......................................................................................124
2.8 System Option.............................................................................................................125
2.9 PRI Originating Control............................................................................................148
3 Group..............................................................................................151
3.1 Group...........................................................................................................................152
3.2 Trunk Group...............................................................................................................153
3.3 Extension Group.........................................................................................................166
3.4 Paging Group ..............................................................................................................179
3.5 Incoming Group .........................................................................................................180
3.6 OGM Group................................................................................................................193
4 Line .................................................................................................197
4.1 Line ..............................................................................................................................198
4.2 Trunk Line ..................................................................................................................199
4.3 Extension Line ............................................................................................................211
4.4 DSS Console ................................................................................................................231
4.5 Doorphone...................................................................................................................240
4.6 External Paging ..........................................................................................................242
4.7 ISDN Extension Line..................................................................................................244
5 Features ..........................................................................................249
5.1 Features .......................................................................................................................250
5.2 System Speed Dialing .................................................................................................251
5.3 Phantom Extension ....................................................................................................254
5.4 Emergency Dial Code.................................................................................................256
5.5 Quick Dialing ..............................................................................................................257
5.6 Account Code..............................................................................................................258

Table of Contents
4 Programming Guide
5.7 Special Carrier Code................................................................................................. 260
5.8 Absent Message.......................................................................................................... 261
5.9 DISA/TIE User Code................................................................................................. 262
5.10 VPS Integration ....................................................................................................... 264
5.11 Caller ID Modification ............................................................................................ 273
5.12 Caller ID Registration............................................................................................. 276
5.13 UCD Time Table ...................................................................................................... 279
6 Toll Restriction .............................................................................. 281
6.1 Toll Restriction........................................................................................................... 282
6.2 TRS Deny Code.......................................................................................................... 283
6.3 TRS Exception Code ................................................................................................. 285
7 ARS (Automatic Route Selection) ............................................... 287
7.1 ARS (Automatic Route Selection) ............................................................................ 288
7.2 Time Table .................................................................................................................. 289
7.3 Leading Digits Table.................................................................................................. 290
7.4 Routing Plan............................................................................................................... 292
7.5 Digits Modification Table.......................................................................................... 294
8 Private Network ............................................................................ 297
8.1 Private Network......................................................................................................... 298
8.2 TIE Routing Table ..................................................................................................... 299
9 DID Dial ......................................................................................... 301
9.1 DID Dial...................................................................................................................... 302
9.2 DID Dial Registration................................................................................................ 303
10 Maintenance ................................................................................ 309
10.1 Maintenance............................................................................................................. 310
10.2 External Modem 1/2 ................................................................................................ 311
10.3 External Modem 2/2 ................................................................................................ 313
10.4 SMDR ....................................................................................................................... 314
10.5 Power Failure Transfer ........................................................................................... 320
10.6 System Parameters .................................................................................................. 322
10.7 System Time ............................................................................................................. 330
11 Programming Error Messages................................................... 337
11.1 Error Messages (EXXXX) ...................................................................................... 338
11.2 Warning Messages (WXXXX)................................................................................ 349
11.3 Information Message (IXXXX) .............................................................................. 352
12 Default Values.............................................................................. 353

Configuration
Programming Guide 5
Section 1
Configuration

Configuration
6 Programming Guide
1.1 Configuration
Used to determine the basic system configuration.

Configuration
Programming Guide 7
1.2 Slot Assignment
Card Properties Guide
Card Properties screen lists and lets you customize the operating characteristics associated with
a certain optional card.
The following optional cards have Card Properties screens:
Extension Cards;
HLC, SLC, OPX, SLC-M, DHLC, ESLC, DLC
Trunk Cards;
LCOT, GCOT, ELCOT, T1, BRI, PRI23
Resource Cards;
DISA, ERMT
The contents of Card Properties screens vary from one type of optional card to another, but
similar optional cards have similar Card Properties screens.
Note
• You can get information on Card Properties parameters by opening "Help" menu on the
Menu bar.
The following explanation is assumed that five DHLC cards are assigned to Slot No.1 to No.5
respectively by Slot Assignment.
Editing Card Properties Parameters
You can edit Card Properties parameters according to your needs.
1. Point to the "Card Type" button of the target card, and click.
• "Slot No.101" screen is displayed.

Configuration
8 Programming Guide
2. Point to , and click.
• "Card Properties" screen is displayed.
3. After editing the parameters, click .
• "Card Properties" screen is closed and "Writing" is displayed while the data changes are
being saved.
Copy Function
When multiple numbers of the same type optional cards are installed in the system, Card
Properties data of one card can be copied to those of all other same type optional cards at a
time. This eliminates the needs to edit each Card Properties data one by one. Up to 16 optional
cards can be specified as the copy destination.
The following example shows how to copy the Card Properties data of a DHLC card (assigned
to Slot No.1) to other DHLC cards (assigned to Slot No.2 to 5):
Copying the Card Properties to Other Card Properties
1. Edit the Card Properties of the copy source card (a DHLC card assigned to Slot No.101) and
save it.
• Please refer to "Editing Card Properties Parameters" on Page 7.
2. Point to the Card button of Slot No. 101, and click.
• "Slot No.101" screen is displayed.

Configuration
Programming Guide 9
3. Point to , and click.
•"Card Properties Copy" screen is displayed.
4. Point to , and click.
•All displayed Slot Nos. will be highlighted.
•You can specify a certain Slot No. individually by clicking it directly.
Properties Copy

Configuration
10 Programming Guide
5. Point to , and click.
•"Are you sure?" is displayed.
6. Point to , and click.
•"Executing" is displayed while the source data is being copied to the destination.
1.2.1 Slot Assignment
Assigns the type of service cards, inserted in the free slots in the basic and expansion shelves.
Section "1.2 Slot Assignment" consists of the following sub-sections.
1.2.1 Slot Assignment
1.2.2 Card Properties (HLC/SLC/OPX/SLC-M)
1.2.3 Card Properties (DHLC/ESLC/DLC)
1.2.4 Card Properties (LCOT/GCOT)
1.2.5 Card Properties (ELCOT)
1.2.6 Card Properties (ELCOT) –Caller ID
1.2.7 Card Properties (T1)
1.2.8 Card Properties (BRI)
1.2.9 Card Properties (BRI) –SPID/DN
1.2.10 Card Properties (PRI23)
1.2.11 Card Properties (BRI/PRI23) –ISDN Protocol Timer
1.2.12 Card Properties (DISA)
1.2.13 Card Properties (ERMT)

Configuration
Programming Guide 11
1.2.14 CPU Card Information
1.2.15 TSW Card Configuration

Configuration
12 Programming Guide
Parameter Card Type
Default Blank
Va lu e R a ng e Please refer to "Description/Function."
Description/Function Specifies the type of service cards inserted in the free slots in the
basic and expansion shelves.
<Selection>
None: Not assigned.
AGC: Automatic Gain Control card
BRI: ISDN Basic Rate Access Interface card
DHLC: Digital Hybrid Line Circuit card
DID: Direct Inward Dialing Trunk card
DISA: Direct Inward System Access card
DLC: Digital Proprietary Line Circuit card
DPH: Doorphone Circuit card
ELCOT: Enhanced Loop Start Central Office Trunk card
ERMT: Enhanced Remote Circuit card
ESLC: Enlarged Single Line Telephone Circuit with Message
Waiting card
GCOT: Ground Start Central Office Trunk card
HLC: Hybrid Line Circuit card
LCOT: Loop Start Central Office Trunk card
OPX: Off Premise Extension card
PLC: Proprietary Line Circuit card
PRI23: ISDN Primary Rate Access Interface card
RMT: Remote Circuit card
SLC: Single Line Telephone Circuit card
SLC-M: Single Line Telephone Circuit with Message Waiting card
T1: T1 Digital Trunk card
Notes
•To change the current Card Type to a new one, delete the
current setting first by selecting "None" and then assign a
new Card Type.
•CPU - Slot No.13 of the Basic Shelf is fixed to CPU (Central
Processing Unit) card.
•TSW- Slot No.14 of the Basic Shelf is fixed to TSW (T-
Switch) card.
Reference •1.4 Service Cards Description (I/M)

Configuration
Programming Guide 13
1.2.2 Card Properties (HLC/SLC/OPX/SLC-M)
Used to set the parameters for the following extension cards: HLC, SLC, OPX, SLC-M
Parameter Status
Default —
Value Ra n g e 1. INS
2. OUS
3. FAULT
Description/Function Used to set the status of the service cards.
1. INS (In-Service):
The target service card is operating normally.
2. OUS (Out-of-Service):
Programming data for the target service card is entered, but the
target service card is not assigned to the system.
3. FAULT:
The target service card is defective (hardware). In this case, the
LED indicator on the service card is lit.
Reference None

Configuration
14 Programming Guide
1.2.3 Card Properties (DHLC/ESLC/DLC)
Used to set the parameters for the following extension cards: DHLC, ESLC, DLC
Parameter % Break Detection
Default 16-96 ms
Va lu e R a ng e 1. 16-96 ms
2. 16-136 ms
Description/Function Specifies the Pulse Break Detection length.
Dialed digits from a dial pulse type SLT are transmitted to the
system by making and breaking a loop current, thereby interrupting
loop current. Duration time required to detect the number of breaks
may vary depending on the type of SLT connected.
Reference None
Parameter Flash Detection
Default Yes
Va lu e R a ng e 1. Yes
2. No
Description/Function Activates or deactivates the detection of Flash signal transmitted
from an SLT.
This determines the treatment of the call after an SLT user flashes
the switchhook.
If set to "Yes," the system will place the call on consultation hold.
Therefore, flash detection is enabled. If set to "No," the system will
disconnect the call. In other words, flash detection is disabled.
Reference None

Configuration
Programming Guide 15
Parameter % Break Detection
Default 16-96 ms
Value Ra n g e 1. 16-96 ms
2. 16-136 ms
Description/Function Specifies the Pulse Break Detection length.
Dialed digits from a dial pulse type SLT are transmitted to the
system by making and breaking a loop current, thereby interrupting
loop current. Duration time required to detect the number of breaks
may vary depending on the type of SLT connected.
(Assignable for DHLC and ESLC only.)
Reference None
Parameter Flash Detection
Default Yes
Value Ra n g e 1. Yes
2. No
Description/Function Activates or deactivates the detection of Flash signal transmitted
from an SLT.
This determines the treatment of the call after an SLT user flashes
the switchhook.
If set to "Yes," the system will place the call on consultation hold.
Therefore, flash detection is enabled. If set to "No," the system will
disconnect the call. In other words, flash detection is disabled.
(Assignable for DHLC and ESLC only.)
Reference None
Parameter LPR Version
Default (Display only)
Value Ra n g e 0-15
Description/Function Displays the LPR Software Version.
Reference •1.5 VPS (DPT) Port Assignment (P/G)

Configuration
16 Programming Guide
1.2.4 Card Properties (LCOT/GCOT)
Used to set the parameters for the following trunk cards: LCOT, GCOT
Parameter Off-hook Time
Default 160 ms
Va lu e R a ng e 8-512 ms in 8 ms increments
Description/Function Specifies the length of time in milliseconds that the system
recognizes as an off-hook signal sent from the local Central Office.
(Assignable for DHLC and ESLC only.)
Reference None
Parameter Flash Detection Timer
Default 208-1016 ms
Va lu e R a ng e 1. 208-1016 ms
2. 80-1016 ms
Description/Function Specifies the time range in milliseconds that the system requires to
recognize a switchhook flash.
(Assignable for DHLC and ESLC only.)
Reference None

Configuration
Programming Guide 17
Parameter First Dial Timer
Default 1.0 s
Value Ra n g e 0.5-8.0 s in 0.5 s increments
Description/Function On outgoing CO calls, the system waits at least 1.0 second after
seizing the CO line, before sending the dialing digits to the Central
Office by default.
This allows the Central Office enough time to accept the dialing
digits correctly.
Specifies the appropriate value depending on the requirements of
your local Central Office.
Reference None
Parameter % Break
Default 60%
Value Ra n g e 1. 60%
2. 67%
Description/Function Specifies the % break for pulse digits.
This is the ratio between on-hook and off-hook signals during digit
transmission.
Reference None
Parameter Pulse Feedback Tone
Default Yes
Value Ra n g e 1. Yes
2. No
Description/Function On outgoing CO calls, the dialed number is toned out, which
informs the extension user that dialed number has been dialed out.
The dialed number is toned out by default. Select "No" to turn off
the pulse feedback tone.
Reference None

Configuration
18 Programming Guide
1.2.5 Card Properties (ELCOT)
Used to set the parameters for the ELCOT card.
Parameter Inter-digit Pause
Default 830 ms
Va lu e R a ng e 1. 630 ms
2. 830 ms
3. 1030 ms
Description/Function Used to distinguish between pulse signals. To meet the
requirements of your Central Office, select the appropriate value
that represents the delay between dial pulses.
(This setting is only required when using dial pulse trunks.)
Reference None

Configuration
Programming Guide 19
Parameter First Dial Timer
Default 1.0 s
Value Ra n g e 0.5-8.0 s in 0.5 s increments
Description/Function On outgoing CO calls, the system waits at least 1.0 second after
seizing the CO line, before sending the dialing digits to the Central
Office by default.
This allows the Central Office enough time to accept the dialing
digits correctly.
Specifies the appropriate value depending on the requirements of
your local Central Office.
Reference None
Parameter % Break
Default 60%
Value Ra n g e 1. 60%
2. 67%
Description/Function Specifies the % break for pulse digits.
This is the ratio between on-hook and off-hook signals during digit
transmission.
Reference None
Parameter Flash Time
Default 608 ms
Value Ra n g e 16-4080 ms in 16 ms increments
Description/Function Specifies the length of Flash signal which the system sends to the
local Central Office.
Notes
•This assignment is helpful when you need finer resolution in
the flash time than the choices presented in "Flash Time" in
"3-1 Trunk Group" screen. To activate this assignment, set
"Flash Time" in "3-1 Trunk Group" screen to 80 ms.
•This assignment is necessary when your Central Office
requires a Flash Time not listed in "Flash Time" in "3-1
Trunk Group" screen.
Reference •3.2 Trunk Group (P/G)

Configuration
20 Programming Guide
Parameter Pulse Feedback Tone
Default Yes
Va lu e R a ng e 1. Yes
2. No
Description/Function On outgoing CO calls, the dialed number is toned out, which
informs the extension user that dialed number has been dialed out.
The dialed number is toned out by default. Select "No" to turn off
the pulse feedback tone.
Reference None
Parameter Caller ID
Default —
Va lu e R a ng e —
Description/Function You can enter into "Caller ID" screen (Section "1.2.6 Card
Properties (ELCOT) –Caller ID") by clicking on this
screen.
Reference None
Parameter Inter-digit Pause
Default 830 ms
Va lu e R a ng e 1. 630 ms
2. 830 ms
3. 1030 ms
Description/Function Used to distinguish between each pulse signal. To meet the
requirements of your Central Office, select the appropriate value
that represents the delay between dial pulses.
(This setting is only required when using dial pulse trunks.)
Reference None
Parameter Pulse Break Time Adjustment
Default 0 ms
Va lu e R a ng e -16 to +16 ms in 4 ms increments
Description/Function Specifies the pulse break time for pulse digits.
Reference None
Caller ID