Panasonic NS1000 User manual

Quick
Reference
Guide
for
Panasonic
NS1000/700
PBX/UM
Systems
Telephone Operation
To Place a Call:
Lift handset or press SP-PHONE button.
»External Call: Dial 9 followed by the desired
outside number.
»Internal Intercom Call: Dial extension number of
the desired party or press the pre-programmed
DSS key on the side of your phone.
To Answer a Call:
»When the phone rings and the light ashes, lift
the handset or press the SP-PHONE button.
To Transfer a Call Internally:
»When on an active call, press the
programmed DSS button for the extension
you wish to transfer to, or press the
TRANSFER button and dial the extension
number of the party you wish to transfer to.
»Hang-up, or stay on the line and introduce
the call then hang-up.
To Transfer a Call Directly into a Mailbox:
»When on an active call, press the
VOICE MAIL button followed by the
extension number or DSS button of the
party you wish to transfer to, then hang up.
Navigation Button Functions:
The round navigation button on the bottom of
your phone has two functions:
»UP / DOWN adjustments will adjust
the volume of the ringer, handset, or
speakerphone when you are idle, on the
handset, or on speakerphone.
»LEFT / RIGHT options will take you to
the Outgoing and Incoming Call Log(s),
System Directory(Speed Dials), Personal
Directory(Speed Dials), System Extension
Directory, and other extension features.
Placing a Call on Hold:
»When on an active call, press the HOLD
button. The line that is on hold will ash
green on your phone and red on all other
phones that have access to that line.
To Retrieve a Call on Hold:
»Press the ashing line button of the held call.
Conference Calling:
»When on an active call and you want to include
a 3rd party, press the CONFERENCE button.
»If 3rd party is external, dial 9 plus the phone
number of the party you want to include. If
the 3rd party is internal, dial the extension
number of the party you want to include.
»Wait for the called party to answer.
»Press the CONFERENCE button again.
Transferring a Call to an Outside Number*:
*Note: Not enabled on all systems.
»When on an active call, press the
TRANSFER button.
»Dial 9 + the phone number of the outside
number you wish to transfer the call to.
»Hang-up, or stay on the line and introduce
the call then hang-up.
Parking Calls
»When on an active call, press a specic
PARK ZONE button.
»Inform colleague of parked call.
Retrieving Parked Calls:
»From any extension, press the ashing
PARK ZONE button.
Paging:
»To page all phones, pick up the handset and
press PAGE or dial 33 followed by the
two digit paging code (default 01).
*

Telephone Programming
Time Service Modes (Day/Night):
»The Time Service (Day/Night) button toggles
the telephone and voice mail system time
modes. To use, simply press the Day/Night
button to toggle the availible modes:
Day: Light not illuminated.
Night: Light solid red.
Lunch/Break: Light green or ashing.
One Touch Speed Dialing:
To Store a Number:
»Press PROG or PROGRAM
»Press the button you want to store the
speed dial under.
»Press 2
»Dial 9 + the telephone number to be stored.
»Press AUTODIAL/STORE to save.
»Lift the handset and replace it in the cradle
to exit programming.
To Use:
»Simply press the programmed speed dial button.
A line will be selected, and the number dialed.
One Touch Speed Dialing:
To Store a DSS Extension button:
»Press PROG or PROGRAM
»Press the button you want to store the
extension under.
»Press 1 followed by the extension number.
»Press AUTODIAL/STORE to save.
»Lift the handset and replace it in the cradle
to exit programming.
To Use:
»Simply press the programmed DSS
extension button and the party will be called.
Quick Reference Guide for your Panasonic Telephone & Voice Mail System
For additional assistance, please call or email us at 604-526-7821 or [email protected]
Canwest Telephone Company Corp.
10 - 1520 Cliveden Avenue
Delta BC V3M 6J8
For service, please contact us at:
604-526-7821
[email protected]
www.canwesttel.com
Canwest Telephone Company Corp has been the
leading telecommunications provider for Pana-
sonic phone systems in Vancouver and the Lower
Mainland area since 1981. With over 30 years of
experience, we have developed extensive exper-
tise in communication platforms for small, medium,
and large ofce, retail, home, extended care, and
warehouse environments. We specialize in digital,
IP and VoIP, voice mail, and analog telephone solu-
tions for business just like yours.
Our Partners:
Voice Mail
Setup:
»Press your VOICE MAIL or CALL VOICE MAIL
button and enter your password or one of the
following default passwords: 1520, 101520,
or 11520. The following series of digits will
take you to setup sections of your mailbox:
4, 1, 1: Record your No- Answer Greeting
4, 1, 2: Record your Busy Greeting
4, 1, 5: Record your Temporary Greeting
4, 2: Setup Password (minimum length is 5 digits)
4, 3: Record the User Name
*Notes
1. The No-Answer greeting is the default greeting. If you
only require a single greeting, record this one.
2. The temporary greeting is only available on newer
TVM series voice mail models.
3. Be sure to delete any unwanted messages as you
listen to them to avoid mailbox capacity issues.
4. If you forget your password, please see your system
administrator to reset it.
Mailbox Access:
Internally:
»Press the VOICE MAIL button and enter
your password. You can also access voice
mail by pressing INTERCOM and dialing the
extension number of your voice mail system
(default 165, but not always the case)
Externally:
»Call into the ofce.
»If the voice mail auto attendant answers,
enter # 6 and your extension number.
Then enter your password when prompted.
»If a person answers, ask to be transferred
to your mailbox. Once your greeting plays
enter # 6 and your extension number.
Then enter your password when prompted.
1
2
*
*
4
Message Waiting Light:
»When lit this light indicates there are new
messages* in your mailbox. Access your
mailbox as per above instructions.
*Note:
1. This light may also be inadvertently turned on by an-
other extension. To resolve press INTERCOM, then dial
*700 followed by your extension number.