Panasonic KX-HNC800E User manual

Installation Guide
Home Network System
Full HD Camera
Model No. KX-HNC800E
Thank you for purchasing a Panasonic product.
This document explains how to configure the camera and access it
using a mobile device. These steps must be followed before you can
use the camera. For details about how to use the camera, refer to the
User’s Guide (page 33).
Please read this document before using the unit and save it for future
reference.
For dedicated help, support, or advice, available to help you Monday -
Friday, 09:00 - 23:00. For U.K., please contact us on 0330 3331112 and
for Ireland 01 4475228.
In order to use this device, download the latest version of the [Home
Network] app.
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Introduction
Accessory information ...............3
General information ...................6
Important Information
Graphical symbols for use on
equipment and their
descriptions ...............................7
About this system ......................8
For your safety ...........................8
Important safety instructions ....10
Security cautions .....................10
For best performance ..............12
Other information .....................13
Setup
Part names and functions ........15
LED indicator ...........................16
Connections .............................17
Setup overview ........................19
Downloading the [Home Network]
app ...........................................20
Setting up the camera (initial
setup) .......................................21
Registering additional mobile
devices to the camera .............25
Registering the camera to your
hub ...........................................26
Resetting the camera ..............27
Appendix
Information about wireless
communication ........................28
Information about sensor
features ....................................29
Information about night vision
mode ........................................31
Wall mounting ..........................31
Adjusting the angle ..................31
Removing the stand .................32
Accessing the User’s Guide ....33
Specifications ..........................34
Open source software notice ...35
Software information ................36
Conditions of guarantee ..........37
2
Table of Contents
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Accessory information
Supplied accessories
AC adaptor
Part number: PNWYAC800E00
Other information
RDesign and specifications are subject to change without notice.
RThe illustrations in these instructions may vary slightly from the actual
product.
Trademarks
RmicroSDXC Logo is a trademark of SD-3C, LLC.
RiPhone and iPad are trademarks of Apple Inc., registered in the U.S.
and other countries.
RAndroid and Google Play are registered trademarks or trademarks of
Google Inc.
RMicrosoft, Windows, and Internet Explorer are either registered
trademarks or trademarks of Microsoft Corporation in the United
States and/or other countries.
RWi-Fi, WPA, and WPA2 are registered trademarks or trademarks of
Wi-Fi Alliance.
RAll other trademarks identified herein are the property of their
respective owners.
Notice
RThe camera supports microSD, microSDHC, and microSDXC memory
cards. In this document, the term “microSD card” is used as a generic
term for any of the supported cards.
Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228 3
Introduction
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Integration with the Panasonic Home Network System
Although you can use the camera by itself, it can also be integrated into
the Panasonic Home Network System.
What is the Panasonic Home Network System?
The Panasonic Home Network System is a wireless system that uses
DECT technology to create a powerful network of devices, including
motion sensors, window/door sensors, smart plugs, etc., and allows you
to control them all with an easy-to-use app.
What are some example uses?
– Use the system’s sensors to trigger camera recording
Camera images can be recorded automatically when a door is
opened, when motion is detected, etc.
– Use the camera’s motion sensor to trigger the alarm system
You can receive a phone call and notification when the camera’s
motion sensor detects motion.
What do I need to get started?
Your HD camera (up to 16) and a KX-HNB600 hub. The hub joins all
system devices together using DECT technology, connects to your
home network via your wireless router, and can also connect to your
landline.
What other devices are available?
– Activity detection sensors, such as motion sensors and window/door
sensors
– Smart plugs, which can turn electric devices on when triggered by a
sensor or according to a schedule
– and more!
KX-HNB600KX-HNB600
4Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228
Introduction
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For information about the latest devices and bundles, visit the website
below.
www.panasonic.co.uk/SmartHome
Note:
RDevice availability and appearance may vary by region.
Sales and support information
Customer Communications Centre
RFor customers within the U.K.: 0330 3331112
RFor customers within Ireland: 01 4475228
RFor further support on your product, please visit our website:
www.panasonic.co.uk
Direct Sales at Panasonic U.K.
ROrder accessory and consumable items for your product with ease
and confidence by phoning our Customer Communications Centre
Monday - Friday 9:00am - 5:00pm (Excluding public holidays).
RGo on line through our Internet Accessory ordering application at
www.pas-europe.com
RMost major credit and debit cards accepted.
RAll enquiries transactions and distribution facilities are provided
directly by Panasonic U.K.
Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228 5
Introduction
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General information
Declaration of Conformity:
RPanasonic Corporation declares that the radio equipment type
(KX-HNC800) is in compliance with Directive 2014/53/EU. The full text
of the EU declaration of conformity is available at the following internet
address:
http://www.ptc.panasonic.eu/doc
Contact to Authorised Representative:
Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany
Ecodesign information
Ecodesign information under EU Regulation (EC) No. 1275/2008
amended by (EU) Regulation No. 801/2013. From 1 January 2015.
Please visit here: http://www.ptc.panasonic.eu/erp
Click [Downloads]
a Energy related products information (Public)
Power consumption in networked standby and guidance are mentioned
in the web site above.
For your future reference
We recommend keeping a record of the following information to assist
with any repair under warranty.
Serial No. Date of purchase
(found on the rear of the unit)
Name and address of dealer
Attach your purchase receipt here.
6Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228
Introduction
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Graphical symbols for use on equipment
and their descriptions
Symbol Explanation Symbol Explanation
Alternating current
(A.C.)
Class P equipment
(equipment in which
protection against
electric shock relies on
Double Insulation or
Reinforced Insulation)
Direct current (D.C.) “ON” (power)
Protective earth “OFF” (power)
Protective bonding
earth
Stand-by (power)
Functional earth “ON”/“OFF” (power;
push-push)
For indoor use only Caution, risk of electric
shock
Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228 7
Important Information
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About this system
RThis system is an auxiliary
system; it is not designed to
provide complete protection
from property loss. Panasonic
will not be held responsible in
the event that property loss
occurs while this system is in
operation.
RThis product should not be used
as substitute for a medical or
caregiver’s supervision. It is the
caregiver’s responsibility to stay
close enough to handle any
eventuality.
RThe system’s wireless features
are subject to interference,
therefore functionality in all
situations cannot be
guaranteed. Panasonic will not
be held responsible for injury or
damage to property that occurs
in the event of wireless
communication error or failure.
For your safety
To prevent severe injury and loss
of life/property, read this section
carefully before using the product
to ensure proper and safe
operation of your product.
WARNING
Power connection
RUse only the power source
marked on the product.
RDo not overload power outlets
and extension cords. This can
result in the risk of fire or
electric shock.
RCompletely insert the AC
adaptor/power plug into the
power outlet. Failure to do so
may cause electric shock and/
or excessive heat resulting in a
fire.
RRegularly remove any dust, etc.
from the AC adaptor/power plug
by pulling it from the power
outlet, then wiping with a dry
cloth. Accumulated dust may
cause an insulation defect from
moisture, etc. resulting in a fire.
RUnplug the product from power
outlets if it emits smoke, an
abnormal smell, or makes an
unusual noise. These
conditions can cause fire or
electric shock. Wait for the
product to stop emitting smoke,
then visit the following web
page and contact Panasonic for
support.
www.panasonic.co.uk
RUnplug from power outlets and
never touch the inside of the
8Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228
Important Information
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product if its casing has been
broken open. Danger of electric
shock exists.
RNever touch the plug with wet
hands. Danger of electric shock
exists.
RDo not connect non-specified
devices.
Installation
RDo not use this product
outdoors.
RTo prevent the risk of fire or
electrical shock, do not expose
the product to rain or any type
of moisture.
RDo not place or use this product
near automatically controlled
devices such as automatic
doors and fire alarms. Radio
waves emitted from this product
may cause such devices to
malfunction resulting in an
accident.
RDo not allow the AC adaptor
cord to be excessively pulled,
bent or placed under heavy
objects.
RKeep small parts, such as
microSD cards, out of the reach
of children. There is a risk of
swallowing. In the event they
are swallowed, seek medical
advice immediately.
Operating safeguards
RUnplug the product from power
outlets before cleaning. Do not
use liquid or aerosol cleaners.
RDo not disassemble the product.
RNever put metal objects inside
the product. If metal objects
enter the product, turn off the
circuit breaker and contact an
authorised service centre.
Medical
RConsult the manufacturer of any
personal medical devices, such
as pacemakers or hearing aids,
to determine if they are
adequately shielded from
external RF (radio frequency)
energy. Wireless
communication features
operate between the
frequencies listed below, with a
peak transmission power of
100 mW.
2.412 GHz – 2.472 GHz
5.180 GHz – 5.320 GHz
5.500 GHz – 5.700 GHz
5.745 GHz – 5.825 GHz
RDo not use the product in health
care facilities if any regulations
posted in the area instruct you
not to do so. Hospitals or health
care facilities may be using
equipment that could be
sensitive to external RF energy.
Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228 9
Important Information
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CAUTION
Installation and location
RNever install wiring during a
lightning storm.
RThe AC adaptor is used as the
main disconnect device. Ensure
that the AC outlet is installed
near the product and is easily
accessible.
RTo avoid the risk of
strangulation, keep the product
and the AC adaptor cord at
least 1 m from a child’s crib and
out of the reach of small
children.
RMount the product on the stable
location where the camera can
be adequately supported when
installing.
RDo not mount the product on
soft material. It may fall down,
break or cause injury.
RDo not mount the product on
the following materials: gypsum
board, ALC (autoclaved
lightweight cellular concrete),
concrete block, plywood less
than 25 mm thick, etc.
Preventing accidents and
injuries
RDo not put your ear(s) near the
speaker, as loud sounds
emitted from the speaker may
cause hearing impairment.
Important safety
instructions
When using your product, basic
safety precautions should always
be followed to reduce the risk of
fire, electric shock, and injury to
persons, including the following:
1. Do not use this product near
water for example, near a
bathtub, washbowl, kitchen
sink, or laundry tub, in a wet
basement or near a swimming
pool.
2. Use only the power cord
indicated in this document.
SAVE THESE INSTRUCTIONS
Security cautions
Take appropriate measures to
avoid the following security
breaches when using this product.
– Leaks of private information
– Unauthorised use of this product
– Unauthorised interference or
suspension of the use of this
product
10 Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228
Important Information
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