Panasonic KX-HNK101C User manual

Operating Instructions
Home Network System
Access Keypad
Model No. KX-HNK101C
Thank you for purchasing a Panasonic product.
This document explains how to operate the access keypad properly.
For details about how to use the system, refer to the User’s Guide
(page 15).
Please read this document before using the unit and save it for future
reference.
For assistance, please visit our Support page:
www.panasonic.ca/english/support
In order to use this device:
RDownload the latest version of the [Home Network] app.
RUpdate your hub to the latest firmware version (version 5.50 or later).
For more information, refer to the User’s Guide (page 15).
Printed in China
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Introduction
Accessory information ...............3
Important Information
About this system ......................4
For your safety ...........................4
Important safety instructions ......5
For best performance ................5
Other information .......................6
Setup
Part names and functions ..........7
Touchpanel buttons ...................7
LED indicator .............................8
Setup overview ..........................8
Registering the keypad ..............8
Confirming the usage area ........9
Installation ...............................10
Appendix
Using the keypad .....................15
Features available when using the
[Home Network] app ................15
Accessing the User’s Guide ....15
Specifications ..........................16
Industry Canada Notices and
other information ......................17
Warranty ..................................18
2
Table of Contents
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Accessory information
Supplied accessories
No. Accessory item/Part number Quantity
AAC adaptor/PNLV226-K 1
BMounting bracket*11
CWall mounting screws (25 mm (1 inch)) 2
DWall anchors 2
*1 The mounting bracket is attached to the product at the time of shipment.
AB
*1
C D
Other information
RDesign and specifications are subject to change without notice.
RThe illustrations in these instructions may vary slightly from the actual product.
Trademarks
RiPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other
countries.
RAndroid is a trademark of Google Inc.
RMicrosoft, Windows, and Internet Explorer are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other countries.
RAll other trademarks identified herein are the property of their respective owners.
For assistance, visit www.panasonic.ca/english/support 3
Introduction
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About this system
RThis system is an auxiliary system; it
is not designed to provide complete
protection from property loss.
Panasonic will not be held
responsible in the event that
property loss occurs while this
system is in operation.
RThe system’s wireless features are
subject to interference, therefore
functionality in all situations cannot
be guaranteed. Panasonic will not
be held responsible for injury or
damage to property that occurs in
the event of wireless communication
error or failure.
For your safety
To prevent severe injury and loss of life/
property, read this section carefully
before using the product to ensure
proper and safe operation of your
product.
WARNING
Power connection
RUse only the power source marked
on the product.
RDo not overload power outlets and
extension cords. This can result in
the risk of fire or electric shock.
RCompletely insert the AC adaptor/
power plug into the power outlet.
Failure to do so may cause electric
shock and/or excessive heat
resulting in a fire.
RRegularly remove any dust, etc.
from the AC adaptor/power plug by
pulling it from the power outlet, then
wiping with a dry cloth. Accumulated
dust may cause an insulation defect
from moisture, etc. resulting in a fire.
RUnplug the product from power
outlets if it emits smoke, an
abnormal smell, or makes an
unusual noise. These conditions can
cause fire or electric shock. Confirm
that smoke has stopped emitting
and contact us by visiting our
Support page:
www.panasonic.ca/english/
support
RUnplug from power outlets and
never touch the inside of the product
if its casing has been broken open.
Danger of electric shock exists.
RNever touch the plug with wet
hands. Danger of electric shock
exists.
RDo not connect non-specified
devices.
Installation
RTo prevent the risk of fire or
electrical shock, do not expose the
product to rain or any type of
moisture.
RDo not place or use this product
near automatically controlled
devices such as automatic doors
and fire alarms. Radio waves
emitted from this product may cause
such devices to malfunction
resulting in an accident.
RDo not allow the AC adaptor to be
excessively pulled, bent or placed
under heavy objects.
RKeep small parts (screws, etc.) out
of the reach of children. There is a
risk of swallowing. In the event they
are swallowed, seek medical advice
immediately.
4For assistance, visit www.panasonic.ca/english/support
Important Information
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Operating safeguards
RUnplug the product from power
outlets before cleaning. Do not use
liquid or aerosol cleaners.
RDo not disassemble the product.
RNever put metal objects inside the
product. If metal objects enter the
product, turn off the circuit breaker
and contact an authorized service
centre.
Medical
RConsult the manufacturer of any
personal medical devices, such as
pacemakers or hearing aids, to
determine if they are adequately
shielded from external RF (radio
frequency) energy. DECT features
operate between 1.92 GHz and
1.93 GHz with a peak transmission
power of 115 mW.
RDo not use the product in health
care facilities if any regulations
posted in the area instruct you not to
do so. Hospitals or health care
facilities may be using equipment
that could be sensitive to external
RF energy.
CAUTION
Installation and location
RNever install wiring during a lightning
storm.
RThe AC adaptor is used as the main
disconnect device. Ensure that the
AC outlet is installed near the
product and is easily accessible.
Important safety
instructions
When using your product, basic safety
precautions should always be followed
to reduce the risk of fire, electric shock,
and injury to persons, including the
following:
1. Do not use this product near water
for example, near a bathtub,
washbowl, kitchen sink, or laundry
tub, in a wet basement or near a
swimming pool.
2. Use only the power cord indicated
in this document.
SAVE THESE INSTRUCTIONS
For best performance
Hub location/avoiding noise
The hub and other compatible
Panasonic devices use radio waves to
communicate with each other.
RFor maximum coverage and
noise-free communications, place
your hub:
– at a convenient, high, and central
location with no obstructions
between the product and hub in
an indoor environment.
– away from electronic appliances
such as TVs, radios, personal
computers, wireless devices, or
other phones.
– facing away from radio frequency
transmitters, such as external
antennas of mobile phone cell
stations. (Avoid putting the hub
on a bay window or near a
window.)
For assistance, visit www.panasonic.ca/english/support 5
Important Information
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RIf the reception for a hub location is
not satisfactory, move the hub to
another location for better reception.
Environment
RKeep the product away from
electrical noise generating devices,
such as fluorescent lamps and
motors.
RThe product should be kept free
from excessive smoke, dust, high
temperature, and vibration.
RThe product should not be exposed
to direct sunlight.
RDo not place heavy objects on top of
the product.
RWhen you leave the product unused
for a long period of time, unplug the
product from the power outlet.
RThe product should be kept away
from heat sources such as heaters,
kitchen stoves, etc. It should not be
placed in rooms where the
temperature is less than 0 °C (32 °F)
or greater than 40 °C (104 °F).
Damp basements should also be
avoided.
ROperating the product near electrical
appliances may cause interference.
Move away from the electrical
appliances.
Other information
Routine care
RWipe the outer surface of the
product with a soft moist cloth.
RRemove any dirt from the
touchpanel by wiping it with a soft,
dry cloth. When wiping the
touchpanel, use your fingers to
gently hold it in place, taking care
not to scratch it with your fingernails.
RDo not use any cleaning products
that contain alcohol, polish powder,
powder soap, benzine, thinner, wax,
petroleum, or boiling water. Also do
not spray the product with
insecticide, glass cleaner, or hair
spray. This may cause a change in
colour or quality of the product.
6For assistance, visit www.panasonic.ca/english/support
Important Information
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Part names and
functions
D
G
EF
A
C
B
M N
Used when registering the keypad
to the hub.
Volume
Used to adjust the volume of the
sounds emitted by the keypad.
Speaker
Touchpanel
When no buttons are displayed
here, touch this area to display the
buttons.
Touchpanel buttons
LED indicator
DC jack
Touchpanel buttons
These buttons allow you to confirm and
change the system’s arm mode. During
normal operation, the button that
corresponds to the current arm mode is
lit by default, and all other buttons are
dimmed. When you tap the touchpanel,
the arm mode buttons light for 10
seconds. During this time, you can tap
an arm mode button to switch to the
corresponding arm mode.
Button Status
None
displayed
No power, or buttons
are turned off*1.
, lit Normal operation,
[Arm: At Home] mode
is selected.
, lit Normal operation,
[Arm: Away] mode is
selected.
, lit Normal operation,
[Disarm] mode is
selected.
Current arm
mode button
blinking slowly
Alarm system was
triggered.
All buttons
blinking slowly
Registration mode
(you pressed and held
MN)
*1 You can configure the keypad so
that its arm mode buttons do not
light during normal operation. For
more information, refer to the
User’s Guide (page 15).
For assistance, visit www.panasonic.ca/english/support 7
Setup
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LED indicator
You can use the LED indicator to
confirm the keypad’s status.
Indicator Status
Off Normal operation, or
no power
Red,
blinking
slowly
Keypad is not
registered to a hub.
Red,
blinking
Keypad is out of range
of the hub.
Red,
blinking
quickly
Alarm system was
triggered.
Green,
blinking
slowly
Registration mode
(You pressed and held
M N)
Setup overview
1Initial setup
Make sure you can access the
system using your mobile device.
For details, refer to the System
Setup Guide included with your
hub.
2Registration
Required only if the keypad was
purchased separately (i.e., not as
part of a bundle).
3Confirm the installation area
Read the information in this
document to confirm that the
desired installation area is suitable
to proper operation.
4Installation
Install the keypad in the desired
location.
Registering the
keypad
This procedure is not required for
devices that were included as part of
a bundle.
Before you can use the keypad, it must
be registered to the hub.
If you purchased devices separately
(i.e., not as part of a bundle), you must
register each device to the hub.
You can register each device by using
the registration buttons or the [Home
Network] app.
Note:
RBefore registering the keypad, make
sure the AC adaptors of the hub and
keypad are connected and each
device is powered.
Using registration buttons
1Hub:
Press and hold M OTHER
DEVICEN until the LED indicator
blinks slowly in green.
2Keypad:
Press and hold MN until the
LED indicator starts blinking slowly
in green and the touchpanel
buttons start blinking slowly.
RWhen registration is complete,
the hub sounds one long beep.
Note:
RTo cancel without registering the
keypad, press M N on the hub
and on the keypad again.
RIf registration fails, the hub sounds
several short beeps.
8For assistance, visit www.panasonic.ca/english/support
Setup
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Using the app
When you register the keypad by using
the [Home Network] app, you can
assign a name to your devices and
group them by location. For more
information, refer to the User’s Guide
(page 15).
Confirming the
usage area
Wireless communication
range
The wireless communication range of
each device in the system from the hub
is approximately 50 m (160 feet)
indoors and approximately 300 m
(1,000 feet) outdoors. Wireless
communication may be unreliable
when the following obstacles are
located between the hub and other
devices.
RMetal doors or screens
RWalls containing aluminum-sheet
insulation
RWalls made of concrete or
corrugated iron
RDouble-pane glass windows
RMultiple walls
RWhen using each device on
separate floors or in different
buildings
Note:
RThe keypad’s LED indicator blinks in
red if it is out of range of the hub. In
this case, confirm all connections,
including those of the hub.
Usage area cautions
Using the keypad in the following areas
may cause deformation, malfunction, or
operational failure.
RIn direct sunlight
RAreas exposed to grease or steam,
such as kitchens
RNear fire or heating devices
RNear magnetic fields (such as near
microwaves and magnets)
RAreas subject to extreme
temperature changes, such as next
to air conditioners
RAreas with reflective objects, such
as glass, that can interfere with
detection of temperature variation
RAreas where the temperature is
affected by strong illuminating
objects (such as fluorescent lights)
RNear devices that emit strong radio
waves, such as mobile phones
For assistance, visit www.panasonic.ca/english/support 9
Setup
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Installation
To mount the keypad flat against the wall, use the mounting bracket.
Note:
RMount the keypad on the stable location where the keypad can be adequately
supported when mounting.
RDo not mount keypad on a soft material. It may fall down, break, or cause injury.
RDo not mount the keypad on a plywood surface that is less than 25.4 mm
(1 inch) thick.
RThe pull-out strength of the installation area must be at least 29.4 N (3 kgf).
Determining the installation location
Note:
RMake sure there is at least 20 cm (7 7/8 inches) of space to the left of the
keypad (when mounted) so that the buttons on the side of the keypad can be
accessed.
1Remove the mounting bracket.
RPlace the keypad face-down on a flat surface, slide the bracket toward the
bottom of the keypad (A) by pushing it with your thumbs as shown (B),
and then lift the bracket up and away from the keypad (C).
B
A
C
10 For assistance, visit www.panasonic.ca/english/support
Setup
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2Place the mounting bracket against the wall and determine where the
mounting bracket will be installed. Mark the screw openings on the wall.
RRefer to the information below. The dotted lines indicate where the edges of
the keypad will be in relation to the mounting bracket.
C
B
D
A
C
16 mm (5/8 inches)
59 mm (2 5/16 inches)
19 mm (3/4 inches)
Screw openings
60 mm (2 11/32 inches) apart
3Drill pilot holes where you marked the screw openings in the previous step.
RThe screw openings must be 60 mm (2 11/32 inches) apart.
For assistance, visit www.panasonic.ca/english/support 11
Setup
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Installing the mounting bracket
Installing the mounting bracket on wooden walls
Line up the holes on the mounting bracket with the holes in the wall, then insert
and tighten each screw.
Note:
RUse the supplied screws (
1
).
RPlace the bracket with the “UP” mark facing upwards.
1
1
Installing the mounting bracket on gypsum board, ALC (autoclaved
lightweight cellular concrete), or concrete blocks
Use the supplied anchors and screws to mount the mounting bracket to the wall.
Note:
RSupplied anchors ø: 5 mm ´ 25 mm (ø: 3/16 inches ´ 1 inch).
RSupplied screws ø: 4 mm ´ 25 mm (ø: 5/32 inches ´ 1 inch).
1Mark the hole depth (
1
) on the drill bit at 35 mm (1 3/8 inches) and then drill
the hole.
RUse a 3/16 inch (4.8 mm) drill bit.
1
2Remove debris.
12 For assistance, visit www.panasonic.ca/english/support
Setup
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3Insert the anchor into the hole so that it is flush with the wall surface.
4Line up the holes on the mounting bracket with the anchors, then insert and
tighten each screw.
RUse the supplied screws (
2
).
RPlace the bracket with the “UP” mark facing upwards.
2
2
Installing the keypad to the mounting bracket
Attach the keypad to the bracket.
RInsert the grooves on the keypad to the 4 tabs on the bracket, and then push
down the keypad.
For assistance, visit www.panasonic.ca/english/support 13
Setup
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Connecting the AC adaptor
Note:
RUse only the supplied Panasonic AC adaptor PNLV226-K.
Connect the AC adaptor plug to the keypad until you hear a click (A) and connect
the AC adaptor to the power outlet (B).
2
1
Note about power connections
AC adaptor connection
RThe AC adaptor must remain connected at all times. (It is normal for the adaptor
to feel warm during use.)
RThe AC adaptor should be connected to a vertically oriented or floor-mounted
AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the
weight of the adaptor may cause it to become disconnected.
Power failure
RThe keypad will not work during a power failure.
14 For assistance, visit www.panasonic.ca/english/support
Setup
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Using the keypad
Changing the arm mode
1Tap the touchpanel to light the arm
mode buttons.
2Tap the button of the desired arm
mode.
RIf you tap to disarm the
alarm system, enter the disarm
PIN (default: “0000”) and then
tap MOKN.
Note:
RWe recommend changing the PIN
from the default before operating the
alarm system. For more information,
refer to the User’s Guide
(page 15).
RWhen the arm mode is changed with
the keypad, the arm mode icons
displayed on the app will not be
automatically changed. The
displayed arm mode icons will be
updated when the app refreshes the
home screen.
Confirming the arm mode
By default, the button corresponding to
the current arm mode is lit during
normal operation. If the [Home
Network] app was used to change this
setting, the button does not light.
Cancelling a trigger
When the alarm system is triggered,
the keypad sounds an alert and the
current arm mode button blinks slowly.
Use the following procedure to stop the
alert.
To cancel the trigger, tap the
touchpanel, enter the disarm PIN
(default: “0000”), and then tap MOKN.
Features available
when using the
[Home Network] app
Some of the keypad’s features that are
available when using the [Home
Network] app are listed below. For
more information, refer to the User’s
Guide (page 15).
–Alarm system
You can use the app to arm and
disarm the alarm system.
–Device management
You can use the app to change the
keypad’s name, select whether or
not the arm mode buttons are
displayed, and turn voice guidance
and key tones on and off.
Accessing the User’s
Guide
The User’s Guide is a collection of
online documentation that helps you
get the most out of the [Home
Network] app.
1iPhone/iPad
Tap in the app’s home screen.
Android™ devices
Tap or press your mobile
device’s menu button in the app’s
home screen.
2Tap [User’s Guide].
For assistance, visit www.panasonic.ca/english/support 15
Appendix
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Note:
RMicrosoft® Windows® Internet
Explorer® 8 and earlier versions are
not supported.
RAndroid 4.1 or later versions are
recommended.
RYou can also access the User’s
Guide at the web page listed below.
www.panasonic.net/pcc/support/tel/
homenetwork/manual/
Specifications
RStandards
DECT (Digital Enhanced Cordless
Telecommunications)
RFrequency range
DECT: 1.92 GHz – 1.93 GHz
RRF transmission power
DECT: 115 mW (max.)
RPower source
120 V AC, 60 Hz
RPower consumption
Standby: Approx. 0.6 W
Maximum: Approx. 2.0 W
ROperating conditions
0 °C – 40 °C (32 °F – 104 °F)
RDimensions (height ´ width ´
depth)
Approx. 120 mm ´ 120 mm ´ 21 mm
(4 23/32 inches ´ 4 23/32 inches ´
27/32 inches)
RMass (weight)
Approx. 163 g (0.36 lb) (without the
mounting bracket attached)
16 For assistance, visit www.panasonic.ca/english/support
Appendix
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Industry Canada
Notices and other
information
NOTICE:
This device complies with Industry
Canada licence-exempt RSS
standard(s). Operation is subject to
the following two conditions: (1) this
device may not cause interference,
and (2) this device must accept any
interference, including interference
that may cause undesired operation of
the device.
This product complies with IC
radiation exposure limits set forth
for an uncontrolled environment.
To comply with IC RF exposure
requirements, the device must be
installed and operated 20 cm (8
inches) or more between product
and all person’s body.
L
This product may not be collocated
or operated in conjunction with any
other antenna or transmitter.
L
L
RF Exposure Warning:
For assistance, visit www.panasonic.ca/english/support 17
Appendix
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Warranty
Dry cell batteries are also excluded from coverage under this warranty. Rechargeable batteries are
warranted for ninety (90) days from date of original purchase.
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT
COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages
which occurred in shipment, or failures which are caused by products not supplied by Panasonic
Canada Inc., or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication,
alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper
maintenance, improper batteries, power line surge, lightning damage, modification, introduction of sand,
humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the
product, or service by anyone other than a Authorized Servicer, or damage that is attributable to acts of
God.
THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY
SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS
PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY.
(As examples, this warranty excludes damages for lost time, travel to and from the Authorized Servicer,
loss of or damage to media or images, data or other memory or recorded content. This list of items is not
exhaustive, but for illustration only.)
In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or
consequential damages, or the exclusion of implied warranties, so the above limitations and exclusions
may not be applicable. This warranty gives you specific legal rights and you may have other rights which
vary depending on your province or territory.
Home Network System Products – One (1) year, parts and labour
microSD card (Included model only) – One (1) year, exchange
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga, Ontario L4W 2T3
PANASONIC PRODUCT - LIMITED WARRANTY
Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship
under normal use and for a period as stated below from the date of original purchase agrees to, at its
option either (a) repair your product with new or refurbished parts, (b) replace it with a new or a
refurbished equivalent value product, or (c) refund your purchase price. The decision to repair, replace
or refund will be made by Panasonic Canada Inc.
This warranty is given only to the original purchaser, or the person for whom it was purchased as a gift,
of a Panasonic brand product mentioned above sold by an authorized Panasonic dealer in Canada
and purchased and used in Canada, which product was not sold “as is”, and which product was
delivered to you in new condition in the original packaging.
IN ORDER TO BE ELIGIBLE TO RECEIVE WARRANTY SERVICE HEREUNDER, A PURCHASE
RECEIPT OR OTHER PROOF OF DATE OF ORIGINAL PURCHASE, SHOWING AMOUNT PAID
AND PLACE OF PURCHASE IS REQUIRED
LIMITATIONS AND EXCLUSIONS
18 For assistance, visit www.panasonic.ca/english/support
Appendix
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WARRANTY SERVICE
For product operation, repairs and information assistance, please visit our Support page on:
www.panasonic.ca/english/support
IF YOU SHIP THE PRODUCT TO A SERVICENTRE
Carefully pack and send prepaid, adequately insured and preferably in the original carton.
Include details of the defect claimed, and proof of date of original purchase.
For assistance, visit www.panasonic.ca/english/support 19
Appendix
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For your future reference
We recommend keeping a record of the following information to assist
with any repair under warranty.
Serial No. Date of purchase
(found on the rear of the unit)
Name and address of dealer
Attach your purchase receipt here.
5770 Ambler Drive, Mississauga, Ontario L4W 2T3
© Panasonic System Networks Co., Ltd. 2015
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