Par G5 User manual

PAR Drive-Thru Systems

https://support.partech.com

Quick Reference Guide

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PAR Drive Thru G5 Basestation Specifications

Basestation (G5B1)

Operator Controls .........................Keypad

External Indicators.........................LCD Display 4 x 40 characters

Power Source ................................ Power Supply — Output: 12 VDC, 5 Amps; Input — (100 to 240)VAC 50/60Hz.

Power Consumption ..................... Nominal 8W. Fully loaded Max 60W

Size................................................. 16 3/4" L x 11-1/2" W x 2-1/4"D

Mounting.........................................Wall mount with screws

Audio Power Output.......................Outside speaker 5 watts, monitor speaker 3 watts (<2% THD) into 8 Ohms

Microphone Input........................... Dynamic type low impedance

Vehicle Detect Input....................... Contact closure to Ground, Activelow

Noise Reduction............................. Internal

Echo Cancellation...........................Internal

Language Support ..........................English, Spanish, French Canadian, German

Internet Connectivity ......................Standard Ethernet (Diagnostics Only) , HTTPRX

Internal Accessories.......................Accommodates loop detectors (2)

External Accessories..................... External Range Extender

Cross Lane Module ........................ Internal (Standard)

Messages........................................Standard — Store Closed, Please Pull Forward (Tandem); Optional — 4 Greeter

Maximum RF Output Power...........+23 dBm (200 mW) (FCC Model)

+20 dBm (100 mW) (CE Model)

Navigating the basestation RUn Mode

Run Mode Menu

When the system is powered up and functioning normally, the Run mode menu appears on the display.

To navigate the Basestation in Run mode you

only need to use Enter, Mode, and the direc-

tional arrow buttons. The remaining button

function only in manager or installer conﬁgu-

ration modes.

IMPORTANT NOTE

There are two levels of passcode: installers

and users. Using a user’s passcode permits

you into all system menu items except those

reserved for installers.

The default user password is 1234.

The default installer password is 12345.

Configuration

Enter Conﬁguration Mode

Conﬁguration mode is a passcode-protected

area that contains most of the conﬁguration

options for the Basestation system. Using the

access provided for users, it is possible to set

up all of the functionality of the system.

To enter the conﬁguration mode:

•From the Run mode menu.

•Enter your user passcode.

•Press Mode. The display will show the user

name and ID number (e.g., User1 ID = 1).

•Press Mode again. The display will show the

Main Menu with options to select 1 System

Menu or 2 Greeter Menu.

IMPORTANTNOTE

Special Short Cut Keys

While on the Run Mode and no ﬁelds are

selected for editing, the left and right button

as short cut keys to two frequently accessed

conﬁguration screens. Pressing the right

button launches the Greeter Message

Activation screen. Pressing the left button

launches the Add New Headsets screen.

Important Safety Information

Read, understand, and follow all safety information prior to installation and operation. Failure to follow all instructions could result in electrical shock, fire and/or other personal

injury. Refer to the PAR support website for additional information.

Greeter Setup

The greeter module stores prerecorded messages and plays them back when

vehicles arrive. You can record a series of messages then select or combine

them to convey standard messages and reduce time and errors.

Enter the Greeter Conﬁguration Menu

All of the greeter settings are located in a top-level “Greeter Setup” conﬁgura-

tion menu. Perform the following procedure to enter the greeter conﬁguration

menu:

1. Enter the base station conﬁguration mode.

2. G5: Select Greeter Menu from the Main Menu. XT-1: Press and release Mode

until Greeter Setup Menu appears.

Record (Store) New Greeter, Reminder and Alert Messages

Perform the following procedure to record (store) a new greeter message using

a headset:

Note: If you store a new greeter message in an occupied slot, the old greeter

message will be permanently erased. Each recorded message can be no more

than 10 seconds long for G5; 8 seconds long for XT-1. G5 shortcut: From the

Main Menu, press the Right Arrow key to quickly access the Record Menu.

1. Put on a working headset with battery inserted and the power on.

2. At G5 basestation, enter the Greeter Menu. XT-1: Enter the greeter

conﬁguration menu.

3. Select 2 Record Messages > Record Message >XX< where “XX” represents

the greeting number you want to record (1–16).

4. Scroll to and select Rec.

5. Press and hold the Page button on the headset.

6. Press and release Service on the base station and speak the messageyou

want to record while continuing to hold the Page button on the headset.

7. When ﬁnished, press and release Service, then release the Page button.

8. To hear the new greeting played back, scroll to Play and press Service.

Select Message Playback Schedule

The system allows you to record and store Greeter, Alert and Reminder

messages. G5: You can store up to a maximum of 16 messages, which can be a

combination of Greeter, Alert or Reminders. XT-1: You can store up to 8 greeter

messages, up to 16 reminder messages or up to 4 alert messages. You may

then select one or more of them to be played at any given time.

Perform the following procedures to schedule a message for play:

1. Enter the Greeter Menu.

2. Select 4 Message Daypart Deﬁnitions.

3. Conﬁgure start and end times for up to 12 dayparts.

4. G5 only: Select 5 Greeter Message Properties.

5. G5 only: Conﬁgure all Greeter message properties.

6. Next, select 6 Alert & Reminder Message Properties.

7. Conﬁgure each alert and reminder message

8. Select 1 Message Activation.

9. Select Msg. >XX< where “XX” represents the message number you want to

schedule.

10. Select “Yes” for each active daypart.

11.Scroll to the <MON> ﬁeld, select the next day, and repeat the daypart

activation for each day of the week.

12. Set Act. to [Yes] to activate the weekly schedule for that message.

Change Basic Volume Settings

Note: All volume settings should be adjusted during normal or peak business

hours. Adjusting them during slow times will likely produce volume settings

that are too low.

Note: Inbound and outbound are always deﬁned from the perspective of the

headset.

G5 only: For Dual Lane Operations, at any time while conﬁguring the basesta-

tion or while on the Run Screen, you can switch the display screen to show Lane

1 or Lane 2 settings by pressing the Lane button on the keypad.

Inbound Microphone Volume

Changing the inbound microphone volume aﬀects the sound volume coming

from the customer order point microphone. To turn up or down the inbound

microphone:

1. Enter the conﬁguration mode. G5: Select System Menu.

2. Enter a new value for 01 Drivethru Volume > Inbound Mic Volume. The range

is 0 (silent) to 20 (maximum).

Outbound Talk Volume

Changing the outbound talk volume aﬀects the volume of the speaker at the

customer order point.

Note: To avoid feedback, set the outbound talk volume as low as possible.

To change the outbound talk volume:

1. Enter the conﬁguration mode. G5: Select System Menu.

2. Enter a new value for 01 Drivethru Volume > Outbound Talk Volume. The

range is 0 (silent) to 20 (maximum).

Vehicle Alert Volume

Changing the vehicle alert volume aﬀects the volume of the vehicle alert signal

on the headsets. To change the vehicle alert volume:

1. Enter the conﬁguration mode. G5: Select System Menu.

2. Select a new value for 01 Drivethru Volume > Vehicle Alert Volume. The

range is 0 (silent) to 20 (maximum).

Outbound Greeter Message Volume

Changing the outbound greeter message volume aﬀects the sound volume of

the custom greeting messages and the system internal greetings (“Store

Closed” and “Please Pull Ahead”).

To turn up or down the greeter message volume:

1. Enter the conﬁguration mode. G5: Select System Menu.

2. Select a new value for 01 Drivethru Volume > Greeter Message Volume. The

range is 0 (silent) to 20 (maximum).

Night Volume

You can assign a standard reduction in the volume level of the customer order

point speaker for night hours when lower volume is typically required. With the

night volume set, the system automatically adjusts the volume during night

hours, then back to normal during the day. To change the night volume setting:

1. Enter the conﬁguration mode. G5: Select System Menu.

2. Select a new value for 03 Night Volume > Reduce Drive-Thru Volume At Night

By. The range is 0 (silent) to the current day volume level (maximum).

Note: Night Volume is never higher than Day Volume. Night volume reduction is

a subtracted value, not the resulting level; therefore, if it is the same as the day

volume level, the speaker will turn oﬀ at night. You cannot change the day

outbound talk volume on this screen, only the reduction amount identiﬁed

above.

Enter Configuration Mode

Conﬁguration mode is a passcode-protected area that contains most of the conﬁguration options for the base station systems. With your user access, you

can set up all the functionality of the G5 Basestation (G5) and the Model XT-1 Basestation (XT-1). To enter the Conﬁguration mode:

1. Enter your user passcode.

2. Press and release Mode key.

3. The display will show the username and ID number (e.g., User1 ID = 1)

Registering Headsets (G5 or XT-1)

Each headset must be registered to a basestation before it can be used.

Once registered, it should not need to be registered again unless it is

intentionally removed.

Add Headsets (G5 and/or XT-1)

Each headset has a unique identiﬁcation number. The number is imprint-ed

on the headset and broadcast to the base station whenever it is turned on.

Note: A single headset should not be registered to more than one

basestation at any given site, whether or not the bases are interconnect-

ed. Remove the headset from the existing basestation before adding it to

a diﬀerent one.

In dual-lane installations, all headsets are registered to Base #1. G5

shortcut: From the Main Menu, press the Left Arrow key to quickly access

the Add New Headsets registration function.

To register a headset:

1. Enter the base station conﬁguration mode. G5: Select SystemMenu.

2. Select 04 Registraton > 1 Add New Headsets.

3. Power on the headset when prompted. Or in the case of a G5 headset,

insert the battery to automatically power on the headset.

4. Wait up to two minutes for {Headset xxxxxxx Has Been Registered!} to

appear at the bottom of the display.

5. Repeat step 3 for additional headsets.

6. Press Mode when ﬁnished.

Remove Headsets

Perform the following steps to un-register a lost, destroyed, or otherwise

removed headset from the system, including a headset that is sent back

to 3M for repair. The repaired headset would have to be registered again

at a later date.

1. Enter the base station conﬁguration mode. G5: Select SystemMenu.

2. Select 04 Registration > 2 Remove Headsets.

3. Scroll to the number of the headset you want to un-register.

4. Press Enter.

Note: If you do not know or have access to the number of the headset to

be unregistered, identify the headsets that you want to remain in service

and un-register any that remain on the list.

List All Headsets

To see a list of the registered headsets:

1. Enter the base station conﬁguration mode. G5: Select SystemMenu.

2. Select 04 Registration > 3 List All Headsets. Change SiteScheduling

The site schedule is the calendar of store open and closing times.

Note: All timekeeping is done using a 24 hour clock (e.g., 6:00 p.m.

appears as 18:00).

Regular Site Schedule:

The regular site schedule is the opening and closing times for each day of

the week and the times assigned as “Day” and “Night,” which determine

when the day and night volume settings change.

Perform the following procedure to set the regular site schedule:

1. Enter the basestation conﬁguration mode. G5: Select System Menu.

2. Navigate to 10 Site Scheduling > Regular Site Schedule.

3. Change the value for each day of the week and each of the four deﬁned

ﬁelds (Open, Day, Night, and Close). Press , , and to scroll up and down

the list.

Holiday/Exception Schedule:

The holiday/exception schedule can be used to identify up to 12 days in the year

on which the store schedule is diﬀerent than it would have been otherwise.

The holiday/exception schedule should be updated at least once a year to

ensure it conforms to the current year’s calendar.

Perform the following procedure to set the holiday/exception schedule:

1. Enter the base station conﬁguration mode. G5: Select System Menu.

2. Navigate to 10 Site Scheduling > Holiday/Exception Schedule.

3. For each day that needs a non-typical schedule, enter the three-letter

month and two digit date under Date, then change the open and close

times on the line to the right of the date. Press , , and to scroll through the

ﬁelds.

Store is Now Closed Message

Perform the following procedure to enable or disable the automatic store

closed prompt to let customers know in your absence that the store is closed.

Note: Make sure that you disable the automatic store closed prompt in stores

that are open 24 hours.

For Dual Lane operations, this option is only available under Lane 1

display screen.

1. Enter the base station conﬁguration mode. G5: Select System Menu.

2. Change the value for 07 Global Settings > “Store is Now Closed” Prompt? to

Yes or No.

Reboot System

Perform the following procedure to cleanly power down, then power up without

unplugging the system:

1. Enter the conﬁguration mode. G5: Select System Menu.

2. Select 17 Reboot System.

3. Change the value of Power Cycle Complete System to Yes.

4. G5: Press SERVICE. XT-1: Press ENTER.

This material has been created in order to accommodate a wide range of restaurant operations and your speciﬁc business practices and system conﬁguration may diﬀer slightly from what is represented in this material.

While ParTech, Inc. (“PAR”) takes great care to ensure the accuracy of these materials, all material is provided “as is” without warranty of any kind, either express or implied, including, but not limited to, warranties of

merchantability or ﬁtness for a particular purpose. PAR does not make any warranties or representations that the materials will meet your requirements or that the operations of the hardware will be uninterrupted

error free.

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