PARADOX INSIGHT HD77 User manual

Paradox Insight™ HD77 Installation Guide 1
paradox.com
Paradox Insight
™
HD77
Installation Guide
Revision 1.00

2Paradox Insight ™ HD77 Installation Guide
Warranty
For complete warranty information on this product, please refer to the Limited Warranty Statement found on
the website www.paradox.com/terms. The terms and conditions are subject to change without notice, from
time to time, at Paradox’s sole discretion. We invite you to visit our website on a regular basis for the latest
Limited Warranty Statement. Your use of the Paradox product signifies your acceptance of all warranty terms
and conditions. Please ensure that your use of the Paradox product is in compliance with local, national, and
international laws.
© 2014 Paradox Security Systems Ltd. All rights reserved. Specifications may change without prior notice. US,
Canadian and international patents may apply. Paradox Insight and Paradox are a trademarks or registered
trademarks of Paradox Security Systems (Bahamas) Ltd. or its affiliates in Canada, the United States and/or
other countries.
This product is manufactured in Canada.
Paradox
780 Industrial Boulevard
St-Eustache, Quebec
Canada, J7R 5V3
Tel: [phone]
Fax: [phone]

Paradox Insight™ HD77 Installation Guide 3
Contents
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Chapter 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
1.1 HD77 Key Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
1.2 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
1.3 LED Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Chapter 2 Hardware Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.1 Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.2 Cabling Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.3 Location and Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Chapter 3 Creating an Account in BabyWare . . . . . . . . . . . . . . . . . . . . . . . . 20
3.1 Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3.2 Required Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Chapter 4 Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
4.1 Programming Through BabyWare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
4.2 Receive Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
4.3 HD77 Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
4.4 HD77 Server Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
4.5 Static IP for the WAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
4.6 Reserved/Static IP Configuration for the LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Chapter 5 PIR Parameters Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
5.1 Programming Through the TM50 Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
5.2 Programming Through the K641 series Keypads and K656 Keypad . . . . . . . . 33
Chapter 6 ParadoxMyHome (PMH) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
6.1 To Open a ParadoxMyHome Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
6.2 Registering/Unregistering your devices to ParadoxMyHome . . . . . . . . . . . . . . 35
6.3 Deleting a Site from PMH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Chapter 7 Using a Static IP for the WAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Chapter 8 Upgrading Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

4Paradox Insight ™ HD77 Installation Guide
Appendix: A Trouble Shooting ......................................................................40
For DHCP ...............................................................................................................................................40
For Static IP ...........................................................................................................................................42
Appendix: B Specifications ............................................................................45
HD77 Specifications ...........................................................................................................................45
Appendix: C PIR Detector Beam Pattern .......................................................46
Appendix: D Certifications .............................................................................47
FCC Statement Class B ......................................................................................................................47
Appendix: E Un-Assemble Swivel Bracket ....................................................48
Disassemble Swivel ............................................................................................................................48
Appendix: F Configure IP Router (1 Example) ..............................................52
Setting Up the Router for Port Forwarding ...............................................................................52
Reserve the IP or Bind the IP to a MAC .......................................................................................56

Paradox Insight™ HD77 Installation Guide 5
List of Figures
Figure 1 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Figure 2 LED Arrangement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Figure 3 HD77 Hardware Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Figure 4 Recommended Wiring Option#1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Figure 5 Recommended Wiring Option#2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Figure 6 Ethernet Cable Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Figure 7 Mounting Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Figure 8 HD77 Swivel Bracket Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Figure 9 Separating the Module from the HD77 Housing . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Figure 10 Install the Wall Plate (part #1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Figure 11 Run the Cable through the Swivel Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Figure 12 Connect the Bracket Assembly to the Wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Figure 13 Screw on HD77 Back Plate to Swivel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Figure 14 Screw Location to Adjust Camera Angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Figure 15 Wire the HD77 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Figure 16 Knockout Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Figure 17 Wire the HD77 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Figure 18 HD77 Video Stream in BabyWare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Figure 19 BabyWare Account Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Figure 20 IP150 Settings Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Figure 21 Locate IP Device on Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Figure 22 IP Device Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Figure 23 BabyWare Homepage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Figure 24 HD77 Receive Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Figure 25 Write Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Figure 26 Communication Drop Down Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Figure 27 Server Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Figure 28 Command Prompt ipconfig . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Figure 29 DHCP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Figure 30 Port Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

6Paradox Insight ™ HD77 Installation Guide
Figure 31 PIR Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Figure 32 Flow Through the TM50 Touchscreen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Figure 33 Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Figure 34 Menu Selections Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Figure 35 Advanced Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Figure 36 Installer Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Figure 37 Installer Programming Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Figure 38 Installer Programming Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Figure 39 Module Serial Number Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Figure 40 Programming Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Figure 41 Options Selection Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Figure 42 Select an HD77 to Register . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Figure 43 Registration to PMH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Figure 44 Register/Unregister to PMH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Figure 45 ParadoxMyHome Registration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Figure 46 Registration Successful . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Figure 47 ParadoxMyHome Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Figure 48 Poll PMH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Figure 49 Select HD77 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Figure 50 Update button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Figure 51 Click Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Figure 52 HD77 — Settings Update Graphic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Figure 53 HD77 Settings Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Figure 54 HD77 — Settings Update Graphic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Figure 55 HD77 Settings Window Update Graphic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Figure 56 Locates Devices Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Figure 57 IP Device Configuration Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Figure 58 PIR Detector Beam Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Figure 59 HD77 Swivel Bracket Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Figure 60 Assembled Swivel Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Figure 61 Screw the Slider, HD77 Camera Housing and Back Housing Together . . . . . 49
Figure 62 Separating the Module from the Camera Housing . . . . . . . . . . . . . . . . . . . . . . . . 49

Paradox Insight™ HD77 Installation Guide 7
Figure 63 Install the Wall Plate (part #1) and Wall Housing (part #2 . . . . . . . . . . . . . . . . . . 49
Figure 64 Screw the Slider, HD77 Camera Housing and Back Housing Together . . . . . 50
Figure 65 Screw on Camera Back Plate to Swivel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Figure 66 Wire the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Figure 67 Command Prompt ipconfig . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Figure 68 DHCP Enable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Figure 69 Fill in the Port Forwarding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Figure 70 Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Figure 71 Binding or Reserving a Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Figure 72 HD77 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Figure 73 Locate Static IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

8Paradox Insight ™ HD77 Installation Guide
Chapter 1 Introduction
The Paradox Insight™ HD77 camera is a highly reliable HD video (720p in color) and high-quality audio PIR
camera that delivers unlimited live HD video and audio streaming to allow users to see and hear events and
activities and to protect their homes or businesses anytime, anywhere, directly from a smartphone.
In case of a security breach, the HD77 camera provides HD videos with high-quality audio of events for visual
verification and reporting. When an alarm is triggered, the HD77 sends a pre-recorded video (360p) in color or
black and white (night vision) and 10 images (jpegs) to allow users and the CMS to view what triggered the
alarm. The user can also access HD 720p video and audio recordings, as required.
The HD77 fully complies with CE, and EN 50131certification.
1.1 HD77 Key Features
• HD video / audio - with 360p video and live streaming
•VideoonDemand(VOD)
•RecordonDemand(ROD)
• Record on Motion (ROM)
• Record on Trigger (ROT)
• HD video / audio alarm event verification (jpg still images and H.264 video files)
• Integrated video verification alarm event reporting to the CMS (IPRS-7 / CMSI) and user (email)
• Detection - high reliability PIR, auto pulse, auto dual edge, digital detector with a 110° beam spread
• HD 720p color recordings
• 1.4 mega pixel Image sensor HD video camera equipped with video auto gain control, white balance
and auto exposure
• Three second audio / video pre-alarm
• Zero-lux vision using high power IR LEDs
•LANconnection
• Multiple simultaneous multimedia streams
• Event file names and video file names are linked through naming convention for easy identification
• Digiplex bus connection enables easy HD77 system installation/ integration
• Fully compatible with the Paradox EVOHD control panel
1.1.1 Video on Demand (VOD)
The video on demand feature allows up to eight users of the security system (selected as permitted users
through the Paradox Insight™ phone application) to have viewing rights. The permitted users then have access
to the streaming video from the camera. This access is obtained through the Paradox Insight™ phone
application. The master user chooses these permitted users and also sets the permitted user’s viewing rights.
1.1.2 Record on Demand (ROD)
The record on demand feature allows permitted users to start and stop camera recording through the Paradox
Insight™ phone application. Record on demand records up to 2 minute long video files. Recordings are saved as
both 720p and 360p resolution. The 30 first seconds are sent by email to the master user and the user that
made the recording.
1.1.3 Record on Motion (ROM)
The record on motion feature starts the camera recording when the PIR detector in the HD77 camera detects
motion. The recording is started when the system is disarmed. The camera records for 10 seconds during ROM.

Paradox Insight™ HD77 Installation Guide 9
1.1.4 Record on Trigger (ROT)
The record on trigger feature starts the camera recording when another detector (zone) in the system is
triggered. Up to four detectors (zones) can be assigned to each camera. Whenever an assigned detector is
triggered the camera starts recording for 10 seconds. The recording can be started both if the detector is armed
or disarmed. The recorded files are saved in the camera and can be sent to pre-assigned emails.
Up to 4 HD77 cameras can each be assigned up to 4 different zones.
Configuring HD77 cameras for ROT is done by the master user through the Paradox Insight™ App.
1.2 Overview
The Paradox Insight™ HD77 camera is a highly reliable HD video (720p in color) and high-quality audio PIR
camera.
Figure 1 – Front View
1.3 LED Status Indicators
The following table describes the HD77 LEDS and their functionality.
Figure 2 – LED Arrangement
LEDs 1, 2, 4, and 5 are used for installer diagnostics. These LEDs are active when the lock mechanism is opened.
Camera
Microphone
IR LEDs
Information LEDs
LED1 LED2 LED3 LED4 LED5
TX RX
LED 2 LED 3
LED 1 LED 4 LED 5

10 Paradox Insight ™ HD77 Installation Guide
Note: LED3 — PIR indication can be set to On or Off by the installer, however, the VOD indication can be turned
off only by the master user using the Paradox Insight™ application.
Note: Turning the VOD LED off may be considered in some countries as a violation of applicable laws. Make
sure to install the HD77 according to local laws.
Table 1: LED Assignment
LED Functionality LED Display
LED1 Digiplex Data TX Flashing green = data
transmission
Off = No data transmission
LED2 Digiplex Data RX Flashing green = data
reception
Off = No data reception
LED3
(both with the front
cover locked and
unlocked)
HD77 module is up and running. There are currently
no PIR detections or requests for VOD/ROD.
OFF
Firmware upgrade in progress Flashing Purple
VOD Blue on
Power-up Flashing Blue
Locate mode (through the keypad only) Flashing Blue
General bus failure, wiring problem, or
communication problem
Red on
Bus low power Flashing Red
PIR alarm Red for 3 sec
LED4 Active Web connection Green
LED5 LAN 10/100Mbps link
LAN 10/100Mbps data transfer
Green = LAN active
Off = no connection
Flashing green = data transfer
Flashing red = UPnP failure