Passion R06SPA Troubleshooting guide

Spa Heat Pump
User and Service Manual


-1-
INDEX
1. Specifications
2. Dimensions
3. Installation and Connection
4. Electrical Wiring
5. Controller’s Operations
6. System Parameters
7. Troubleshooting
8. Maintenance

-2-
Thank you for using our heat pump for the heating of your spa, it will heat your spa water and
keep a constant temperature when the ambient air temperature is at -20~43℃
ATTENTION: This manual includes all the necessary information about the use and
the installation of your heat pump.
The installer must read the manual and attentively follow the instructions of implementation
and maintenance.
The installer is responsible for the installation of the product and should follow all the
instructions of the manufacturer and the regulations in application. Incorrect installation
against the manual implies the exclusion of the entire guarantee.
The manufacturer declines any responsibility for the damage caused by people, objects and
errors due to the installation against the manual. Any use that isn’t in accordance with the
origin of its manufacturing will be regarded as dangerous.
WARNING:
Do not use means to accelerate the defrosting process, other than those recommended by
the manufacturer.
The appliance shall be stored in a room without continuously operating ignition sources (for
example: open flames, an operating gas appliance or an operating electric heater.)
Do not pierce or burn.
Be aware that refrigerants may not contain an odour.
This heat pump shall be installed, operated and stored in a open room larger than 3 m³.
Note the manufacturer may provide other suitable examples or may provide additional
information about the refrigerant odour.
WARNING: If you power off heat pump, please empty the water in heat pump always during
winter time or when the ambient temperature drops below 0℃, or else the titanium heat
exchanger will be damaged because of
being frozen, in such case, your warranty will be
lost.
WARNING: Please always cut the power supply if you want to open the cabinet to reach
inside the heat pump, because there is high voltage electricity inside.
WARNING: Please keep the display controller in a dry area, or close the insulation cover to
protect the display controller from being damaged by humidity.

-3-
1. Specifications
Product model
R06SPA
Parameters
Heating*
Heating capacity (kW)
6.5-2.4
Heating capacity (BTU/h)
22100-8160
Input power (kW)
0.97-0.21
COP
6.77-15.00
Heating**
Heating capacity (kW)
4.7-1.8
Heating capacity (BTU/h)
15980-6120
Input power (kW)
0.98-0.25
COP
4.80-7.19
Rated current (A)
4.2
Minimum fuse current (A)
10
Advised water flow (m³/h)
2.7
IP Grade (Water proof rate)
IPX4
Anti-electric shock rate
I
Noise (dB(A))
52-40
Net weight/Gross weight (kg)
48/51
Water connection (mm)
φ50
Configurati
Cabinet material
Galvanized steel (painted in dark gray)
Body size (W*D*H) (mm)
794*474*431

-4-
Compressor
Rotary
Refrigerant
R32
Power supply
230V/1ph/ 50Hz or 60HZ
Condenser
Titanium tube in PVC shell
Remark:
Heating*: Inlet water temperature 26℃, Outlet water temperature 28℃, Dry bulb
temperature 26℃, Humidity 80%.
Heating**: Inlet water temperature 26℃, Outlet water temperature 28℃, Dry bulb
temperature 15℃, Humidity 70%.
* Above data are subjects to modification without notice.
2. Dimensions
Unit: mm

-5-
3. Installation and connection
3.1 Notes
The factory only supplies the heat pump. All other components must be provided by the user
or the installer.
Attention:
Please observe the following rules when installing the heat pump:
1. Any addition of chemicals must take place in the piping located downstream from the
heat pump.
2. Always place the heat pump on a solid foundation and use the provided rubber feet to
avoid vibration and noise.
3. Always hold the heat pump upright. If the unit has been held at an angle, wait at least
24 hours before starting the heat pump.
3.2 Heat pump’s location
Never install the unit in a closed room with a limited air volume in which the air expelled from
the unit will be reused, or close to shrubbery that could block the air inlet. Such locations
impair the continuous supply of fresh air, resulting in reduced efficiency and possibly
preventing sufficient heat output.
See the drawing below for minimum distances.

-6-
3.3 Electrical connection
Note: Earthing is required for protection against short-circuits inside the unit. Always
provide a good earth connection.
Before connecting the unit, verify that the supply voltage matches the required voltage of the
heat pump.
It is recommended to connect the heat pump to a circuit with its own fuse or circuit breaker.
An auxiliary electric heater and water pump (max. 5 A / 240 V) can be connected to the
terminal block below. This allows the water pump or electric heater to be controlled by the
heat pump.

-7-
3.4 Initial operation
Note: In order to heat the water in the pool (or hot tub), the water pump must be
running to cause the water to circulate through the heat pump. The heat pump will not
start up if the water is not circulating.
After all connections have been made and checked, carry out the following procedure:
1. Switch on the water pump. Check for leaks and verify that water is flowing from and to the
pool.
2. Connect power to the heat pump and press the On/Off button on the electronic control
panel. The unit will start up after the time delay expires (see below).
3. After a few minutes, check whether the air blowing out of the unit is cooler.
4. When you turn off the water pump , the unit should also turn off automatically, if not adjust
the flow switch.
5. Allow the heat pump and the water pump to run 24 hours a day until the desired water
temperature is reached. The heat pump will stop running at this point. After this, it will
restart automatically (as long as the water pump is running) whenever the pool water
temperature drops 1 degree below the set temperature.
Depending on the initial temperature of the water in the pool and the air temperature, it may
take many hours or even more than one day to heat the water to the desired temperature. A
good pool cover can dramatically reduce the required length of time.
Water Flow Switch:
It is equipped with a flow switch to prevent the heat pump of running with inadequate water
flow rate. It will turn on when the pool pump runs and shuts off when the pump shuts off. If the
pool water level is more than 1m above or below the heat pump’s automatic adjustment knob,
your dealer may need to adjust its initial startup.
Time delay -The heat pump has a built-in
3-minute start-up delay to protect the circuitry
and avoid excessive contact wear. The unit will restart automatically after this time delay
expires. Even a brief power interruption will trigger this time delay and prevent the unit from
restarting immediately. Additional power interruptions during this delay period do not affect
the 3-minute duration of the delay.
3.5 Condensation
The air drawn into the heat pump is strongly cooled by the operation of the heat pump for
heating the pool water, which may cause condensation on the fins of the evaporator. The
amount of condensation may be as much as several liters per hour at high relative humidity.
This is sometimes mistakenly regarded as a water leak.

-8-
4. Electrical Wiring

-9-
NOTE:
(1)The above electrical wiring diagrams are only for your reference, please subject the heat
pump to the posted wiring diagram.
(2)The heat pump must be earthed well.Earthing the unit is still required to protect you
against short circuits inside the unit.
Disconnect: A disconnector (circuit breaker, fused or un-fused switch) should be located
within sight of and easily accessible from the unit .This is common practice on commercial
and residential heat pumps. It prevents remotely-energizing unattended equipment and
permits turning off power to the unit while the unit is being serviced.
5. Controller’s Operations
LED Display Controller
5.1 Overview
◎The controller is specially designed for the heat pump, with features as below:
Heating and cooling mode;
Could show and change the running and setting parameters of the system, easy
for user to install and test;
With automatic protection and fault warning function;
With strong system protection function, like compressor delay protection, high
pressure, low pressure, sensor protection,water flow detect, and etc.;
The communication distance between the heat pump unit and wire controller
should be less than 100 meters. The communication port is RS485;
Strong anti-interference, stable performance.
5.2 Basic Model of System Control Chart
◎System Chart
◎Control Principle
The heat pump runs according to the wire controller’s order
The wire controller could change the running parameters and send the running
parameters to the heat pump
The heat pump could detect the running condition and send the information or fault
to the wire controller
Heat Pump
Wire Controller

- 10 -
5.3 Wire Controller
◎Basic Icons
1. When it’s under heating mode, turns on
2. When it’s under cooling mode, turns on
3. When it’s under defrosting mode, turns on and twinkles
When it’s under off status, the display shows the current time
◎Key Operating Instruction
1) " "Key On/Off
When it’s in other interface, press this button shortly, it will go back to the main
interface.
In the main interface, press this key to turn on/off.
In the main interface, press this key for 5 seconds to set the timer, when hour on
nixie tube flashes, you can set hour of "Timer on", the corresponding icon of "Timer
on" flashes, press " , " to set hour. When finishing setting, press key " "
shortly to go to set minute of "Timer on", press " , " to set minute. When finish
setting, press key "Mode"to go to set hour of "Timer off", the corresponding icon of
"Timer off" flashes, press " , " to set hour. After setting finished, press key " "
shortly to go to set minute of "Timer off", press " , " to set minute. After setting,
press key " " and return to the main interface, if the relative light is on, it means
that the corresponding timer is set successfully.
Timer Cancel
When the time on"Timer on"and "Timer off" is same, timer is canceled.

- 11 -
At the interface of setting "Timer on" or "Timer off", press key " " for
5seconds, "Timer on"or "Timer off" can be canceled individually.
When the relative light is off, it means this timer is canceled.
2) " " Key Mode
When the heat pump is on, press this key shortly, you can shift different modes:
heating mode, cooling mode (When the heat pump is powered by the spa, the
cooling function will only be available when the actual water temperature is lower
than set temperature on the spa controller).
When the heat pump is off, press this key shortly to set the time, 4 nixie tubes are
twinkling, at this time, press key " " shortly to set the hour, press key " , "to
set the hour. When finishing, press key " " shortly again to set the minute.
When finishing, press key " "to return to the main interface.
3) " " Key Plus
When the heat pump is on, in the main interface, press this key to increase the
setting temperature.
When it’s in manual frequency mode, in the home page, press this key to increase
the setting frequency.
4) " " Key Minus
When the heat pump is on, in the main interface, press this key to decrease the
setting temperature.
When it’s in manual frequency mode, in the home page, press this key to decrease
the setting frequency.
5) " " Key "POWERFUL"
When the heat pump is on, press this key shortly to go into powerful mode.
6) " " Key "SMART"
When the heat pump is on, press this key shortly to go into smart mode
Under off status, press this key for 5 seconds to change the temperature unit
between ℃and ℉.
7) " " Key "SILENT"
When the heat pump is on, press this key to go into silent mode.

- 12 -
Press key " " for 5 seconds, and enter into the unit status parameter inquiry,
press key " , " to view the parameters, press key " "to exit parameter
query.
Inquiry Code
Descriptions
Display Range
01
Inlet water temp
-20~99℃
02
Outlet water temp
-20~99℃
03
Ambient temp
-20~99℃
04
Discharge temp
0~125℃
05
Suction temp
-20~99℃
06
Outer coil temp
-20~99℃
07
Inner coil temp
-20~99℃
08
Main EEV steps
09
Assistant EEV steps
/
10(A)
Compressor current
11(B)
Radiator temp
12(C)
DC bus voltage
13(D)
Compressor actual rotate speed
14(E)
DC fan motor actual rotate speed
8) Starting Electric Heater Manually
Press keys " " + " " at the same time for 5 seconds to turn on/off the
electric heater manually.
9) Enforced Defrosting
When the conditions of entering enforced defrosting are met, press" "and" "at
the same time for 5 seconds, then it enter into enforced defrosting mode.
When entering into defrosting, heating mode icon" "appears. When
exiting from defrosting, mode icon recover to normal display.
10) Recover to Factory Default
By button operation: press keys" "+" "at the same time for 5 seconds
and enter into user parameters mode, the current parameter is return temperature.
Then press keys" "+" "at the same time for 5 seconds and wired
controller recovers to factory default. At this time, buzzer will alarm twice
continuously, and all parameters recover to factory default.

- 13 -
11) System parameter setting
Press " "+" "for 5 seconds to enter the password interface for setting the
parameters. Then press" " or " " to enter the password. Press " " to
change the digit of the password. After finishing the last digit, press " " to
confirm the password.
6. System Parameters:
Parameter
Code
Parameter Name
Set Range
Factory Setting
1
Return Difference for
Target Water Temp.
1~18℃(2~36℉)
1℃(2℉)
2
Set Temp. in Cooling Mode
8℃~35℃(46~95℉)
27℃(81℉)
3
Set Temp. in Heating Mode
5℃~40℃(41~104℉)
40℃(104℉)
4
Compensation Value of Inlet Water Temp.
-5℃~15℃(-9~30℉)
0℃(0℉)
5
Defrosting Cycle
20MIN~90MIN
45MIN
6
Defrosting Start Temp.
-9℃~-1℃(16~30℉)
-3℃(27℉)
7
Defrosting Time
5MIN~20MIN
8MIN
8
Temp.to Quit Defrosting
1℃~40℃(33~104℉)
20℃(68℉)
9
Difference between
Ambient Temp. and Coil Temp.
to Start Defrosting
0℃~15℃(0~30℉)
5℃(10℉)
10
Ambient Temp.to Start
Defrosting
0℃~20℃(32~68℉)
17℃(63℉)
11
Electronic Expansion Valve's
Working Cycle
20S~90S
30S
12
Overheat Degree in Smart/
Powerful Mode
-5℃~10℃(-9~20℉)
Depends on
Actual Model
d(13)
Exhaust Gas Temp. of
Electronic Expansion Valve
70℃~125℃(158~257℉)
95℃(203℉)
14
Electronic Expansion Valve's
Steps during Defrosting
( Set Value*10=Actual Steps)
2~45
Depends on
Actual Model
15
Electronic Expansion Valve's
Min. Steps(Set Value*10=Actual Steps)
5~15
10
16
Electronic Expansion Valve's
Working Mode
0 Manual/1 Auto
1
17
Manual Steps of
Electronic Expansion Valve
(Set Value*10=Actual Steps)
2~45
35

- 14 -
18
Overheat Degree in Cooling
Mode
-5℃~10℃(-9~20℉)
Depends on
Actual Model
19
Reserved
/
/
20
Electronic Expansion Valve's
Working Mode When Cooling
0=Water Temperature
1=Supercooling
1
21
Water Pump's Working Mode
When Target Temperature Reached
1= Non Stop/2= Stop
3=Intermittent
3
22
Fan's Working Mode
0=Auto/ 1= Manual
0
23
Fan's Manual Control Speed
(Set Value*10=Actual Speed)
0-99
(Set Value*10=Actual
Speed)
80
(Set
Value*10=Actual
Speed)
24
Ambient Temp. to Start
Auxiliary Electric Heater
-20℃~20℃(-4~68℉)
-20℃(-4℉)
25
Auxiliary Heating
Function in Defrosting
Mode
0 Non/1 Yes
1
Note: In the above table, the actual value of the electronic expansion valve and
the air speed is 10 times of the parameter displayed value. For example, when the
P20 defrost expansion valve opening degree shows 30, the actual value at this time is
300 steps; when P30 fan manual rotation speed shows 80, the actual value at this
time is 800. When the value is more than 100, A represents for 10, B represents for 11,
C represents for 12, and D represents for 13.
7. Troubleshooting
7.1 System protection/error indication
Error code
Error descriptions
Solutions
Er 03
water flow failure
Check water flow /switch
Er 04
winter anti-freezing
Water pump will run automatically
for first grade antifreeze
Er 05
high pressure failure
1. Discharge redundant
refrigerant from heat pump gas
system
2.Clean the water exchanger or
water fifter
Er 06
low pressure failure
1.Check if there is any gas
leakage ,re-fill the refrigerant
2.Replace the filter or capillary
Er 09
communication failure between Display
and PCB
1. Check if the communication
connection wire between display
and PCB is disconnected or has
poor contact. Change the wire or

- 15 -
mend it if yes.
2. Check if PCB or display is
damaged. Change the
corresponding part if yes.
Er 10
communication failure of frequency
conversion module(alarm when
communication between display and
PCB are disconnected)
Change PCB.
Er 12
excessive exhaust temp protection
1. Replace the compressor
discharge temperature sensor.
2. Reconnect or clean compressor
discharge temperature sensor and
wrap it with insulation tape.
Replace the controller or PC Board.
Er 15
Water inlet temperature failure
Check or change the sensor
Er 16
external coil temperature failure
Check or change the sensor
Er 18
exhaust temperature failure
Check or change the sensor
Er 19
DC Fan motor failure
1. Check if DC fan motor is
damaged. Change it if damaged.
2. Check if DC fan motor output
port on PCB has output. Change
PCB if no output.
Er 20
Abnormal protection of frequency
conversion module
Solve it according to the subsidiary
error codes in the following table.
Er 21
ambient temperature failure
Check or change the sensor
Er 23
too low cooling outlet water temp
protection
Check whether the water flow or
water system is jammed or not
Er 27
water outlet temperature failure
Check or change the sensor
Er 29
Return gas temperature failure
Check or change the sensor
Er 32
Too high heating outlet water
temperature protection
Check whether the water flow or
water system is jammed or not
Er 35
Compressor current protection
1. Check if the incoming voltage
supply is too low, if so, repair.
2. Check if the compressor is
overloaded and repair.
3. Check whether the thermal relay
is damaged, if so, replace.
Er 42
internal coil temperature failure
Check or change the sensor
◎E20 fault will display the following error codes at the same time, the error codes will
switch every 3 seconds. Among them, error codes 1-128 are display in priority.
When error codes 1-128 don’t appear, then error codes 257-384 can show.
If two or more error codes appear at the same time, then display error codes
accumulation. For example, 16 and 32 occur at the same time, display 48.

- 16 -
Error
Code
Name
Descriptions
Solutions
1
IPM Over-current
IPM Module problem
Replace inverter
module
2
compressor
synchronous
abnormal
Compressor failure
Replace compressor
4
reserved
--
--
8
compressor
output phase
absent
Compressor wiring
disconnected or poor contact
Checking compressor
input circuit
16
DC bus low
voltage
Input too low voltage, PFC
module failure,
Inspect the input
voltage, replace
module
32
DC bus high
voltage
Input voltage too high, PFC
Module failure
Replace inverter
module
64
Radiator over
temperature
Main unit fan motor failure, air
duct blockage
Inspect fan motor, air
duct
128
Radiator
temperature error
Radiator sensor short circuit
or open circuit fault
Replace inverter
module
257
communication
failure
Inverter module doesn’t
receive order from main
controller
Inspection the
communication
wiring= between main
controller and inverter
module
258
AC Input phase
absent
Input phase absent (Three
phase module is effective)
Inspection input circuit
260
AC Input
over-current
Input three phase imbalance
(three phase module is
effective)
Inspection input three
phase phase voltage
264
AC Input low
voltage
Input low voltage
Inspect input voltage
272
Compressor High
pressure failure
Compressor high pressure
failure (reserved)
288
IPM too high
temperature
Main unit fan motor failure, air
duct blocked
Inspect fan motor and
air duct
320
Compressor peak
current too high
Compressor line current too
high, the driver program
doesn’t match with
compressor
Replace inverter
module
384
PFC module
over-temperature
PFC Module too high
temperature

- 17 -
7.2 Other Malfunctions and Solutions (No display on LED wire controller)
Malfunctions
Observation
Reasons
Solutions
Heat pump is
not running
LED wire controller
shows
no display
No power supply
Check whether cable and circuit
breaker are connected
LED wire controller
displays the actual time
Heat pump under standby
status
Startup heat pump to run.
LED wire controller
displays the actual
water temperature
1. Water temperature is
reaching set value, heat
pump under constant
temperature status
2. Heat pump just starts to
run
3. Under defrosting
1. Verify water temperature setting
2. Startup heat pump after a few
minutes
3. LED wire controller should display
"Defrosting"
Water
temperature is
cooling when
heat pump runs
under heating
mode
LED wire controller
displays actual water
temperature and no error
code displays
1. Chose the wrong mode
2. Figures show defects
3. Controller defect
1. Adjust the mode
2. Replace the defect LED wire
controller, and then check the status
after changing the running mode,
verifying the water inlet and outlet
temperature
3. Replace or repair the heat pump
Short running
LED displays actual water
temperature, no error
code displays
1. Fan NOT running
2. Not enough air
ventilation
3.Not enough refrigerant
1. Check the cable connections
between the motor and fan, if
necessary, they should be replaced
2. Check the location of the heat
pump, and eliminate all obstacles to
assure a good air ventilation
3 Replace or repair the heat pump
water stains
Water stains on heat
pump unit
1. Concreting
2. Water leakage
1. No action
2. Check the titanium heat exchanger
carefully if it shows any defects
Too much ice
on evaporator
Too much ice on
evaporator
1. Check the location of heat pump,
and eliminate all obstacles to assure
a good air ventilation
2. Replace or repair the heat pump

- 18 -
8. Maintenance
(1) You should check the water supply system regularly to avoid the air entering the system
and occurrence of low water flow, because it would reduce the performance and reliability of
the heat pump.
(2) Clean your pools and filtration system regularly to avoid the damage of the unit as a result
of a dirty or clogged filter.
(3) You should discharge the water from the bottom of the water pump if the heat pump will
stop running for a long time (specially during the winter season).
(4) On any other moment, you should check if the unit has enough water before the unit
starts to run again.
(5) After the unit is conditioned for the winter season, it is preferred to cover the heat pump
with the special winter heat pump cover.
(6) When the unit is running, there is always a little water discharge under the unit.
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