Paxar TC6021OH Service manual

Pathfinder™
Scout Peripheral Printer
TC6021OH Rev. A 3/92 ©1992 Monarch Marking Systems, Inc. All rights reserved.
Operator’s Handbook

Each product and program carries a respective written warranty, the
only warranty on which the customer can rely. Monarch reserves the
right to make changes in the product and the programs and their
availability at any time and without notice. Although Monarch has
made every effort to provide complete and accurate information in
this manual, Monarch shall not be liable for any omissions or
inaccuracies. Any update will be incorporated in a later edition of
this manual.
WARNING
This equipment can interfere with radio communication if not
installed and used in accordance with the instruction manual. It
has been tested and found to comply with the limits for a
Class A computing device pursuant to FCC Rules, Part 15,
Subpart B, which provide reasonable protection against such
interference when operated in a commercial environment.
Operation in a residential area is likely to cause interference
which the user must correct at their own expense.
CANADIAN D.O.C. WARNING
This digital apparatus does not exceed the Class A limits for
radio noise emissions from digital apparatus set out in the
Radio Interference Regulations of the Canadian Department of
Communications.
Le présent appareil numérique n’émet pas de bruits
radioélectriques dépassant les limites applicables aux appareils
numériques de la classe A prescrites dans le Réglement sur le
brouillage radioélectrique édicte par le ministère des
Communications du Canada.
Trademarks
MONARCH is a registered trademark of Monarch Marking Systems, Inc.
Paxar is a trademark of Paxar Corporation
6010, 6021, 6090, 6092, 6094, 6095, 6096, and Pathfinder are trademarks of
Monarch Marking Systems, Inc.
-

Preface
This manual contains general information about:
•the features and functions of the 6020™Online Series
printers.
•the general operation of the printer.
•the maintenance of the printer.
Models such as the 6021-WP have offline printing capabilities.
Refer to the
Offline Features Manual for additional information.
A Format Design Kit is available for information about
designing format and label data records. The kit is used
primarily by the specialist creating the formats and label data
records. The kit contains the manuals listed below:
• Programmer’s Manual
• Format Reference
i

Terms to know
Programming
specialist
A programmer or individual with
programming experience. The specialist
will provide the operator format and label
data records which will be sent to the
printer.
Host system Any mainframe, minicomputer, data
terminal, or personal computer.
download (send) Transmitting data from your host system
to your printer.
Offlineprinter Printer with offline printing capabilities.
Cursor Tells which keypad mode you are in:
Regular mode cursor is a solid underline.
Shift mode cursor is a blinking rectangle.
Enter or enter Tells you to input data or information.
-
Represents the - key on the keypad.
Press this key to complete an action or
to send data to memory.
Format records Contains a specific label design for
printing data.
Label records The data containg the format number
and the actual data to be printed on a
label.
=
Represents the = key on the keypad.
Press this key to use the functions
located on numeric keys.
default Refers to the value already set when you
receive the printer. See Chapter 4,
about the special operating functions.
Operator’s Handbook
ii

How This Manual Is Organized
Chapter 1 Gives a basic overview about your printer.
Chapter 2 Tells you what you need to do and know before
using the printer.
Describes how to operate the printer to
receive records and print labels.
Chapter 3 It also describes data entry features available
in your model.
Chapter 4 Provides procedures for using special
operatingfunctions.
Chapter 5 Provides information about the care maintenance
of your printer.
Chapter 6 Contains error messages you may see while
using your printer and troubleshooting
suggestions.
Chapter 7 Provides specifications about your printer. It
also has a listing of accessories you may use
with your printer.
Audience
Operator is the individual printing and applying labels.
Chapters 1, 2, 3, 5, 6, and 7 are for the Operator.
Chapter 4 is for the supervisor setting the options of the printer.
Preface
iii

Operator’s Handbook
iv

Table of Contents
1. Overview..............................................................................1
2. Getting Started ...................................................................3
About the Handle...........................................................4
Charging Time...................................................4
Low Battery........................................................5
Factors Affecting a Charge ...............................5
Charging the Handles....................................................6
Loading and Removing a Handle..................................7
Loading and Removing Supplies ..................................8
LoadingSupplies...............................................8
Removing Supplies .........................................12
The Display..................................................................13
The Cursor ......................................................13
Using Alphanumeric Mode..........................................13
Using the Keypad........................................................14
Using the Function Keys .............................................15
3. Printing a Label ...............................................................17
Receiving Records......................................................18
Receiving Label Data Records........................19
Receiving Formats Records............................19
Error Messages...............................................20
Duplicate Formats...........................................20
SequentialCounting....................................................21
Sequential Count Multiples..........................................22
Helpful Reminders.......................................................24
v

4. Special Operating Features ............................................25
Setting the Communication Parameters.....................26
Date and Time Feature...............................................27
Setting the Date and Time ..............................27
Disabling/Enabling Date and Time Display..... 29
Changing Date and Time Styles.....................30
Date Format Samples.....................................33
Time Format Samples.....................................33
Displaying the Revision Level.....................................34
Sequential Count Multiples .........................................35
OnlineInterface...........................................................36
CurrencySelection......................................................37
Creating a Check Digit Routine...................................38
5. Care and Maintenance......................................................41
Clearing the Supply and Backing Paper Tracks......... 41
Checking the Label Chute for Stuck Labels................43
Cleaning the Print Head and Platen Roller.................44
6. Messages and Troubleshooting......................................47
Messages....................................................................47
Error Messages...........................................................49
Troubleshooting..........................................................50
7. Specifications and Accessories......................................53
Specifications..............................................................53
Accessories.................................................................53
Operator’s Handbook
vi

1. Overview
If you requested custom formats for your printer at the time
your printer was ordered, your printer already has formats
stored in memory.
If custom formats were ordered, see your management for
procedures about using your formats.
If you did not request custom formats, the programming
specialist in your company must design formats to be sent to
your printer. These formats must be sent to the printer’s
memory before you begin to print labels.
First, read Chapter 2 for general installation and operating
procedures.
1

Operator’s Handbook
2

2. Getting Started
It is important for you to read this chapter before you use the
printer. In this chapter you will learn about:
•charging the handles.
•loadingsupplies.
•the display.
•using the keypad.
•using the function keys.
3

About the Handle
The printer is powered by a NiCad battery pack in the handle
(power module). A NiCad battery lasts approximately two
years with average daily use.
When you first receive the printer, you will need to fully charge
the handle.
You can charge the handle with a:
•wall charger. ... or ...
•power module charger.
Refer to "Specifications and Accessories" for ordering
information.
Charging Time
A full charge takes approximately 8 hours using the wall
charger; approximately 1 1/2 hours using the 6094 Power
Module Charger. Depending on which power charger you use,
it can take 1-5 hours.
CAUTION
Always keep a handle attached to the printer. Storing the
printer without a handle may erase or alter the memory.
Make sure you charge the handles for the time
recommended.
Operator’s Handbook
4

Low Battery
Anytime you store the printer, keep a handle attached to
maintain the memory. However, you may need to recharge the
handle before the printer can be operated.
While you are using the printer, the printer beeps when the
power is low, and displays a message:
RECHARGE
Turn the power off, switch to a fully charged handle, and
recharge the used one. To ensure maximum print quality,
switch to a fully charged handle for every roll of supply that is
printed.
Factors Affecting a Charge
Here are a few factors which affect how long a charge will last.
•The amount of information printed on each label. More
energy is required to print a label with 10 fields than to
print a label with 4 fields.
•When the handle is not in use and is not recharging, the
handle loses 2 - 3% of its charge per day.
•Environments with extreme heat or cold will increase or
decrease the discharge rate.
During short term storage, you should keep the handle
recharging. This way, the printer is ready for immediate use
the next time you need it.
2. Getting Started
5

Charging the Handles
This procedure tells you how to charge the handle using the
wall charger.
When using the wall charger or storing it:
•Do not wrap the cord around the transformer.
•Do not pull or put unusual stress on the cord.
To recharge the handle while it is on the printer, push
the power switch off. Do not use the printer while the
handle is charging on the unit.
1. Plug the cord of the wall charger into the handle socket
(Figure 1).
2. Plug the other end of the cord into a 115V electrical outlet.
A full charge takes approximately 8 hours .The handle
cannot be damaged by overcharging. Therefore, you can
leave charged handle plugged in when not in use.
Areas using 220V, 230V, or 240V will receive a
wall charger designed for these voltages.
WARNING
Inspect the cord for bare wire
before each use of the wall
charger. Do not use the charger with bare wire.
Handle
(Power Module)
Figure 1
Operator’s Handbook
6

Loading and Removing a Handle
1. Push the power switch off (Figure 2).
2. Hold the latch down while you slide the handle to the rear
and off the printer.
3. Slide a fully charged handle onto the printer until the latch
clicks.
Power
Switch
Handle
(Power Module )
Latch
Figure 2
CAUTION
If the power is on while removing the handle, this may
erase or alter the memory.
2. Getting Started
7

Loading and Removing Supplies
The following steps are for the initial loading and removing of
supplies (labels).
Loading Supplies
Check your management to see what supply size you need for
your printer. If you run out of supplies while printing, leave the
power on and skip Step 7.
1. Squeeze the side tabs on the dust cover, and rotate it open
until it locks (Figure 3). The hubs will retract in the locked
position.
2. Remove the seal from the roll of supplies, and remove the
first 10 tags or labels from the backing paper. Tear evenly
across the backing paper.
Hubs
Tear Here
Dust Cover
Side Tabs Figure 3
Operator’s Handbook
8

3. Place the roll of supplies between the hubs. Rotate the
dust cover forward
slightly , so the hubs lock into the core
of the roll. Make sure the supply turns freely on the hubs.
4. Hold the printer upright. In one quick release action, slide
both latch buttons, one on each side of the printer, to the
rear (Figure 4). The platen carrier will partially open.
5. Feed the label strip into the printer until it comes out the
front and over the metal roller.
6. Close the dust cover completely.
Feed Label
Strip Here
Platen
Carrier
Guides
Metal
Roller
Latch
Button
Figure 4
2. Getting Started
9

7. Push the power switch on. The display shows a prompt.
If you don’t see the FORMAT? prompt, press 5
and start the loading procedure from the prompt.
8. Press = 4 . The display shows:
RELOADING
9. Pull the backing paper down between the guides and
against the metal roller (Figure 5).
10. Pull the supply strip until it touches the bottom of the
handle.
11. Press
both sides of the platen carrier closed.
12. Separate the supplies from the backing paper.
Backing
Paper Labels
(Supplies)
Feed Backing
Paper Here
Trigger
Guides
Figure 5
Operator’s Handbook
10

13. Throw away the separated supplies and any supplies
sticking to the backing paper.
14. Feed the backing paper into the slot between the roller and
the loading chute.
15. Press the trigger until the backing paper exits the rear of
the printer. If the backing paper is not straight, reposition it
by applying
light pressure to hold it in place while pressing
the trigger.
If the printer fails to feed the backing paper:
✓Make sure the platen carrier is closed on both sides.
✓Make sure the backing paper is threaded between the
guides ...or... CAREFULLY pull the backing paper out
of the slot. Tear evenly across the backing paper and
repeat Steps 14 and 15.
If the printer feeds the backing paper, but it does not exit:
✓Make sure the backing paper isn’t wadded. Refer to
Chapter 5, "Care and Maintenance."
If the label partially exits, press the trigger a few more
times. The printer will automatically adjust. If the supply
doesn’t adjust, reload the supply.
16. Press 0 to exit. You’ll see
SUPPLY? TYPE B
Enter 1for TYPE? A or enter 2for TYPE? B1. Press - .
You’ll see the FORMAT? prompt.
1The supply type you enter can be found on the supply carton.
2. Getting Started
11

Removing Supplies
1. Open the dust cover until it locks (Figure 6).
2. Tear evenly across the supply strip and remove the roll of
supplies.
3. Push the power switch on.
If you don’t see FORMAT? prompt, press 5 until
you see the prompt.
4. Press = 4 . The display shows:
RELOADING
5. Press the trigger to feed the backing paper out through the
rear of the printer.
6. Press 0 to exit. You’ll see
SUPPLY? TYPE B
Enter 1for TYPE? A or enter 2for TYPE? B1. Press - .
You’ll see the FORMAT? prompt.
1The supply type you enter can be found on the supply carton.
Backing
Paper
Power
Switch
Figure 6
Operator’s Handbook
12