Peco FP-01C User manual
CERTIFICATE AND OPERATION
MANUAL
FP-01C
Front Panel
with a Builtin Card Capture Reader
for ST01 Speed Gate Section
FP-01C
Front Panel
with a Built-In Card Capture Reader
for ST-01 Speed Gate Section
Certificate & Operation Manual
Assembly and Operation Manual
CONTENT:
1APPLICATION ........................................................................................................................... 2
2TECHNICAL SPECIFICATIONS................................................................................................ 3
3DELIVERY SET ......................................................................................................................... 3
4PRODUCT DESCRIPTION........................................................................................................ 4
4.1Main features..................................................................................................................... 4
4.2Control of the card capture reader mechanism................................................................. 4
4.3Removal and installation of the card container ................................................................. 5
5INSTALLATION ......................................................................................................................... 6
5.1Installation instructions...................................................................................................... 6
5.2Connection layouts of a built-in card capture reader......................................................... 7
5.3Troubleshooting................................................................................................................. 9
5.4Card capture reader settings............................................................................................... 9
5.4.1ACS-controller configuration for working with the card capture reader in the PERCo-Web ...... 9
5.4.2CT/L14, CT13 configuration in Web-interface for working with the card capture reader ......... 14
5.4.3CT/L04.2, CT03.2 configuration in Web-interface for working with the card capture reader ... 16
6PERCO WARRANTY............................................................................................................... 19
1 APPLICATION
FP-01C front panel with a built-in card capture reader for ST-01 speed gate (hereinafter –
FP-01C panel) is desig ned for installation on ST-01 speed gate and has a built-in card capture
reader for reading and withdrawing proximity cards, issued to the visit ors and meant for retur n at
exit (hereinafter – guest cards) through the speed gate.
Built-in card capture reader should work toget her with a proximity card reader and an ACS-
controller. Card reader can be inst alled inside the panel, in this case reading of the card to be
withdrawn will take place during insert of the card into the card capture reader slot. Card capture
reader also allows to capture the cards with standard badge clips.
Card capture reader can be used as a part of PERCo access control systems, in this case data is
transferred via RS-485 interface from a built-in reader of the card capt ure reader to the PERCo
ACS-controller. Card capture reader can also work with third-party controllers, in this case, data is
transferred from a built-in reader of the card capture reader to the controller via Wiegand interface.
Attention!
Product is supplied as a part of ST-01 speed gate but to be ordered separately.
Built-in reader is not included in a delivery set and has to be purchased separately by the
customer. Reader has to comply with the following characteristics:
overall dimensions (length × width × height) ........................not more than 155×68×28 mm
identifiers reading range ...................................................................... not less than 40 mm
Product is a constructional part of ST-01 speed gate and is not supposed to be used separately.
Climatic operation conditions of the product are the same as for ST-01 speed gate (GOST 15150-
69, category U4, operation in premises with climate control). Installers should also consid er
operation conditions of built-in optional equipment.
Label on the inner side of housing contains product name, type, manufacture date and serial
number.
Product in a standar d delivery set is pa cked in transportation cr ate, which preserves its
components from any damages during transportation and storage.
Overall dimensions of the transportation crate .......................................................... 106×22×18 cm
Crate weight ...................................................................................................................... max 18 kg
Product in the original p ackage should be transported only in closed type cargo transport units (in
railroad cars, containers, closed cars, under decks, by plane, etc.). During transportation a nd
storage, crates can be stacked no more than 6 layers high.
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FP-01C Front Panel
The storage of FP-01C panel in the original package is allowed indoors at ambient temperature
from -40°C to +50°C and at relative air humidity up to 80% at +15°C. In the storage room should
also be no acid fumes and gases, causing the corrosion.
After transportation and storage of the card capture reader at negative temperat ures or high
humidity, it is necessary to keep it in package within the required operation conditions for minimum
24 hours before installation.
Due to constant improve ment of the products manufacturer has a right to make any modification s
of the equipment, which do not make its technical specifications worse without prior notice.
2 TECHNICAL SPECIFICATIONS
DC operating voltage ................................................................................................... 21.6-28 V DC
Current consumption ........................................................................................................ min. 1.81A
Power consumption ......................................................................................................... max. 56 W
Card container capacity ................................................................................................... 150 – 3002
Interface of a built-in reader connection with a controller ..................................... RS-485, Wiegand
Mean time before failure ..................................................................... min. 1,000,000 card captures
Mean lifetime .................................................................................................................. min. 8 years
Electric shock protection class ................................................................................... III (IEC 61140)
Ingress Protection Rating ........................................................................................ IP41 (EN 60529)
Overall dimensions (L × W × H) ........................................................................... 140×180×987 mm
Weight (net) ....................................................................................................................... max. 7 kg
3 DELIVERY SET
FP-01C panel ................................................................................................................................... 1
Key from the card container lock ..................................................................................................... 2
Certificate & operation manual ......................................................................................................... 1
Transportation box ........................................................................................................................... 1
Figure 1. ST-01 Section with installed FP-01C panel
1 Built-in card capture reader power supply is provi ded either by a sepa rate power supply 24VDC-2A or
ST-01 turnstile power supply (in this case, the po wer supply sh ould provide general absorbed current not
less than 8A during 10 seconds).
2 Depending on the card thickness (2 mm or 0.9 mm).
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Assembly and Operation Manual
4 PRODUCT DESCRIPTION
4.1 Main features
In the front panel of the card capture reader there is a container with a lock for card collection.
Card reader (to be purchased separ ately) can be built in the panel, it should be installed on the
double-sided tape in side in the upper part of the card capture reader panel. In this case the
identifier is read from the proximity card that is inserted in the slot of the card capture reader.
The slot for card withdrawal has a built-in LED backlight.
The slot for card withdrawal has a f orm that allows the car d capture reader to withdraw cards
with the standard clips for badges.
The slot for card accep tance is eq uipped with a protective shutter, preventing the ingress of
foreign objects into the container as well as cards that are not subject for withdrawal.
The card capture reader features optical sensor s allowing to correctly record the fact of capture
of proximity cards, as well as the filling of the container of the card capture reader.
The card capture reader is supplied with the safe voltage – no more than 28 V.
The card capture reader has low power consumption – no more than 56 W.
4.2 Control of the card capture reader mechanism
Operation algorithm of a card capture reader mechanism:
1. In a standby mode of proximity card presentation, the card capture reader slot is always backlit by
the built-in LED indicator. Built-in speed gate reader reads the proximity card identifier and sends
the signal to the ACS external controller for analyzing.
2. If the presented proximity card belongs to an employee and shouldn’t be withdrawn, in this case
the ACS-controller allows the passage through the turnstile in the specified direction (sends the
signal to the turnstile control mech anism). The shutter which blocks t he access to the card
capture container remains closed p reventing the accidenta l card withdrawal. The card slot
backlight remains constant.
3. If the presented card is a temporary visitor’s card and should be withdrawn, then the ACS-
controller sends the signal to the card capture reader control board input “Capture card” (INPUT
XT1, see Fig. 2). The card slot backlight will switch to the flashing mode of 2 time s per second
indicating that the card should be withdrawn.
4. If after receiving the signal the optical sensor in the card capture reader detects presence of a
card in the slot, then the solenoid opens the shutter that blocks acce ss inside the card reader
and the car d falls into the container – thus the withdrawal procedure is finish ed. If the optical
sensor doesn't detect the presence of a card in the slot, then the card slot remains blocked.
5. The second optical sensor registers the fact of withdrawal when you drop the ca rd into the
container. In this case, the "Card captured" control signal is sent from the output of t he control
board of th e card capt ure reader to the ACS-controller a nd serves as a confirm ation of the
withdrawal of the card and activates the passa ge permission. Upon receiving the signal, the
ACS-controller permits the passage in a spe cified direction and deactivates the "Capture card"
signal from the input of the control board of the card capture reader.
6. The third o ptical sensor monitors overfill of t he container with card s. When a container is
overfilled, the card ca pture reader sends the “Alarm” signal to the ACS-controller ( XT2 Alarm
output, Fig. 2); 2 seconds on / 2 seconds off indication warns the operator that it is necessary to
empty container from cards. The car d capture reader operation will be bl ocked after it receives
another 9 cards if the container is not emptie d. Unblocking of the card capture reader and
deactivation of the "Alarm" signal will occur aut omatically when the con tainer is emptied from
cards (see sect. 4.3). Also, the “Alarm” signal is sent to the ACS-controller in case the card
capture reader is broken.
Note:
Blocking temporary card withdrawal does not impact the card capture reader functioning on
employees’ permanent cards and visitors’ cards which should not be withdrawn.
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FP-01C Front Panel
Parameters of control signals:
“Capture card” INPUT is controlled by the output of the ACS-controller, type “dry contact" or “open
collector”. The input is “normally opened”, i.e. activation of the input will be done by a control signal
the ACS-controller couples to the GND (contact 4).
Parameters of input:
the voltage at the open contact relates to GND ............................................................... 5±0.5 V
the voltage at the closed contact in relation to GND ..................................... not more than 0.8 V
current through the closed contact ................................................................ not more than 1.5 A
“Card captured” and “Alarm” outputs – type “dr y contact”. Each of these outputs represent one of
the relay co ntacts. The other contacts of both relays are combined together for “COM” output
(contact 7). The outputs are “normally opened”, i .e., the activation of each output will be its closure
with the COM contact.
Parameters of outputs:
the maximum voltage between the correspondent output and contact COM ........................ 42 V
the maximum switching current ........................................................................................... 200 V
Figure 2. Card capture reader control board
Card capture reader control board layout is shown in the Fig. 2. There are terminal blocks on t he
board:
ХТ1 – input of the card capture reader (INPUT and GND contacts).
ХТ2 – outputs of the card capture reader “Ca rd captured” ( OUT and COM contacts) and
“Alarm” (Alarm and COM contacts).
ХТ5 – connector with RS-485 interface for wirin g from the ACS-controller ( A and B contacts,
PERCo controllers only).
ХТ6 – connector for co nnection of the power supply of the card captu re reader ( PWR and
GND contacts).
ХТ8 – connector for connecting the PERCo reader of the card capture reader to the lines with
RS-485 interface (A and B contacts).
ХТ9 – connection for th e power supply of the reader of the card capt ure reader ( +12V and
GND contacts).
4.3 Removal and installation of the card container
To take out the card container fro m the card capture rea der, unlock the container lock, the n by
pulling the key towards you, take out the container.
Installation of the container into the card capture reader should be done in reverse order.
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Assembly and Operation Manual
5 INSTALLATION
5.1 Installation instructions
Attention!
The ST-01 speed gate installation instructions – see in the ST-01 Operating manual. Take
into consideration that overall length of the speed gate with the FP-01C panel installed
increases by 68 mm (see Fig. 1).
FP-01C panel should be installed on the ST-01 speed gate instead of the standard front panel (see
Fig. 1 and ST-01 Operation manual, Section 8.9.2). Before mounting (removing) the panel it is
necessary to remove the gla ss cover from the turnstile ( see ST-01 Operating manual,
Section 8.9.6).
FP-01C panel arrangement is shown in the Fig. 3. Then the position numbers are arranged
according to the Fig 3.
Figure 3. FP-01C Front panel
1 – card slot; 2 – front end indication module; 3 – container lock;
4 – container; 5 – panel fixing hooks; 6 – built-in reader1
7 – connection cable of module with indicators1; 8 –cable for connecting the reader1;
9 –power supply cable for the card capture reader1; 10 –control cable for the card capture reader 1
1. Unpack the panel. Install the built-in reader inside the panel, if needed. The installation location
is shown in the Fig. 3. To install the reader, use the double-sided tape.
Attention!
Proximity card reader is not included in the delivery set!
It is possible to install not only PERCo readers ( IR03.1, MR07 OEM, RP-15.2), but also
third-party ones.
Reader should comply to the following technical requirements:
- overall dimensions (length - width - height) ..................... not more than 155×68×28 mm
- identifiers reading range ................................................................ not more than 40 mm.
1 Not included in the delivery set.
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FP-01C Front Panel
2. Lead the connection cables to the speed gate, connect, and place the connection cables:
to the speed gate indication control module – cable for the indication front module (7)1,
to the power supply 24VDC – power supply cable for the card capture reader (9)2,
to the ACS-controller – cable for the built-in reader and co ntrol cable f or the card capture
reader (10).
3. Install the FP-01C panel on the ST-01 speed gate by using the fixing hooks (5).
4. Install back the speed gate glass cover.
5.2 Connection layouts of a built-in card capture reader
Figure 4. Diagram for connecting the card capture reader to the PERCo ACS-controllers
via RS-485 (list of components mentioned in the Table 1)
1 For the white arrow indication on the front panel the connection cable should be connected to the ARROW
terminal, for the red – to the CROSS terminal (see sec. 8.9.2, Fig. 19 ST-01 Operation manual).
2 In function of power supply, it’s possible to use the ST-01 gate power supply (contacts 1 and 2, terminal X1,
ST-01.771 control b oard or any of ST-01.761) which can provide the current not less t han 8A d uring 10
seconds.
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Assembly and Operation Manual
Figure 5. Diagram for connecting the card capture reader to the ACS-controller
via Wiegang interface (list of components mentioned in the Table 1)
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FP-01C Front Panel
Table 1. List of components of card capture reader connection layouts
Legend Item Qty
A1 Front panel FP-01C 1
A2 Card capture reader control board 1
A3 Front end indication module 1
A4* Reader installed in a card capture reader (direction B) 1
A5* Reader (direction A) 1
A6* ACS-controller 1
A7* Power supply 24 VDC/2.5A 1
1* Power cable for the card capture reader 1
2* Cable for connecting the ACS-controller 1
3* Cable for connecting the reader installed in a card capture reader 1
* equipment is not included in the standard delivery set.
5.3 Troubleshooting
Possible faults to be corrected by the customers themselves are listed in Table 3.
For faults not listed in Table 3 we advise to consult PERCo Technical Support Department.
Table 2. Possible failures and troubleshooting
Fault Probable cause Remedy
Power supplies are on, the card
capture reader does not
function, the slot is not backlit.
Faulty connection or br eakdown
of power supply cable (9). Faulty
power supply unit.
Replace the cable of the card
capture reader (9). Re place
the power supply unit.
The LED indicators are on but
the card ca pture reader is not
controlled by the ACS-controller.
Faulty connection or br eakdown
of connection cable ( 8) of the
card capture reader control (10).
Replace the cable of the card
capture reader control (10).
5.4 Card capture reader settings
5.4.1 ACS-controller configuration for working with the card capture reader in the
PERCo-Web
Attention!
Only controller parameter settings which are connected with card capture rea der
operation are described in Appendix.
Visitor's cards that should be withdrawn, must be set to obligatory verif ication process
upon presentation to the reader in the direction controlled by the card capture reader.
1. Log into the system by using a Web browser (see PERCo-Web Administrator's manual).
2. Go to “Administration” “Configuration” section by using the navigation bar.
3. On the page working a rea select the main controller that is physically connected to the card
capture reader:
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Assembly and Operation Manual
4. Click "Edit" button on the page toolbar. The "Device properties" window will appear.
5. In the appeared window select "Additional outputs" tab.
6. In the window working area, select "Additional output №..." (number of the output must
match the o utput of the controller t hat is physically conne cted to “Capture card” input of the
card capture reader).
7. Specify the following parameters by using the drop-down list on the window working area:
set "Standard" value for "Type" parameter;
set "Not energized" value for the "Normal state" parameter:
8. Switch to "Additional inputs" tab.
9. If the card capture reader acts as an external verification device for the controller (“Card
captured” signal is sent to a separate input of the controller) , then select "Additional input
№…" (number of controller input th at is physically connected to the “Card captured” output of
the card capture reader) and set the following parameters by using the drop-down menu:
set "Confirmation from external verification device" value for the "Type"
parameter;
set "Disconnected" value for the "Normal state of the contact" parameter;
set "Device … direction …" value for the "Device number" parameter (the number
of OD and direction nu mber must match those that are co ntrolled by the card capture
reader):
10. If necessary, configure the system response to the "Fault" signal sent by the card capture
reader. To do this: select "Additional input №..." (number of the in put must match the input
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FP-01C Front Panel
of the controller that is physically connected to the “Fault” output of the card capt ure reader)
and set the following parameters by using the drop-down menu:
set "Standard" value for "Type" parameter,
set "Disconnected" value for the "Normal condition of the contact" parameter:
configure controller re action to th e activation of the inp ut number 5 by using the
activation or normalization parameters of the outputs, for example, the activation of an
additional output of the controller number 5 that is connected to the alarm system:
11. Click "Save and close" button. The "Device properties" window will be closed.
12. Within the main controller, select the controller of the OD which is controlled by a card capture
reader:
13. Click "Edit" button on the page toolbar. The "Device properties" window will appear.
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Assembly and Operation Manual
14. Switch to "Reader №... " tab (number of the reader must match the reader, which is
controlled by the card capture reader).
15. The “Card captured” signal sent by the card capture reader is considered as a confirmation of
withdrawal of the card . To config ure the co nfirmation parameters, select the group of
"Verification" parameters and set the following values:
for "Verification" parameter:
- set "External verification device" value, if t he card reader acts as an externa l
verification device for a controller ("Card captured" signal is sent to a separate input of
the controller),
- set "Remote control" value, if the “Card captured” output of the card capture reade r
is connected to the controller in parallel with the RC. In this case, it is also necessary
to check "In “Control” mode" box from th e left side of the "Remote control
permission" window:
Check boxes of the "Verify VISITORS IDs from the external verification devices"
parameter (or, respectively, "…from the remote control"):
- "When passing";
- "When passing with VIOLATED TIMING";
- "When passing with ZONALITY VIOLATION".
specify the desired value for the "Waiting period for verification confirmation from the
external verification device" parameter (or, respectively, "…from the remote control")
which will be used by the controller for waiting of a “Card captured” signal.
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FP-01C Front Panel
16. In the left part of the working area tab select “Additional outputs activated upon VISITORS
valid identifiers” parameter and set:
set "For the operation time" value for the "Activation criteria" parameter by using the
drop-down list.
in the appeared list of additional outputs check "Additional output №3" (number of the
output that is connected to the “Capture card” input of the card capture reader).
17. In the left part of the tab select ‘Withdraw the visitors’ identifiers after the passage”
parameter and check the box:
18. Click “Save and close” button. The "Device properties" window will b e closed; the settings
are saved.
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Assembly and Operation Manual
5.4.2 CT/L14, CT13 configuration in Web-interface for working with the card capture
reader
1. In "Configuration" "Edit" "Operating devices" section, select the OD that is physically
connected to the card capture read er, then in OD parameters select "Access by directions"
and directions number that is controlled by the card capture reader. Set th e following
parameters for this direction:
in “Verification” parameters group for “Visitor pass external device verification:”
parameter – value “Yes” and also set the necessary values of p arameters “Visitor
external device verification activation:” and “External device waiting period:”.
in the t able of verification source s in the fir st cell, set the value “External verification
device”.
2. In "Configuration" "Edit" "Physical contacts" section:
set the fo llowing parameter values for inp ut that is physically conn ected to th e “Card
captured” output of the card capture reader:
- "Function:" – "External verification device confirmation input"
- "Operating device:" – "1" (number of OD th at is physically connected to the card
capture reader),
- "Direction:" – "1" or "2" (depending on the passage direction that is controlled by the
card capture reader):
- "Normal:" – "Cut",
Set the following p arameter values for the output that is physically connected to the
“Capture card” input of the card capture reader:
- "Function:" – "Output":
- "Normal:" – "Not energized",
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FP-01C Front Panel
3. Add the following Internal response in "Configuration" "Edit" "Internal reactions"
section:
"Source type:" – "Visitor ID card presentation",
"Source number:" – "1" (number of OD th at is physically connect ed to the card
capture reader),
"Source direction:" – "1" or "2" (depending on the p assage direction that is
controlled by the card capture reader),
"Receiver type:" – "Activate output",
"Receiver number:" - "1" - (number of the ou tput that is physically connected to the
“Capture card” input of the card capture reader),
"Response characteristic:" – "Response time":
4. Any free input of the co ntroller can be used for receiving the “Alarm” signal sent by the card
capture reader. It is ne cessary to set the type of response on the act ivation of this input, f or
example, activate alarm output:
5. Temporary cards for visitors can b e issued in "Access" "Users" section of the Web-
interface. When adding a new user:
on the "General rights" tab select "Visitor" value for the "Type" parameter,
on the "Individual rights" tab for the OD controlled by the card captur e reader, set the
appropriate access rights and verification criteria for the visitor , while for the “Verify from
external verification device:” parameter set the value “Yes”,while the value of the
“Blocked:” parameter for this set of rights should be “No”.
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Assembly and Operation Manual
5.4.3 CT/L04.2, CT03.2 configuration in Web-interface for working with the card
capture reader
Attention!
By using Web-interface it’s po ssible to set only the simplest visit or’s card withdrawal
algorithm, to amplify the setting ra nge, use PERCo-Web software. The CT/L04 (CT03)
controllers are not compatible with configuration via Web-interface.
1. In "Configuration" "Edit" "Operating devices" section, select the OD that is physically
connected to the card capture reader, then select "Reader 1" or "Reader 2" depending on the
direction of the p assage that is controlled by the card capture reader. Set th e following
parameters for the reader:
set the "External verification device" value for the "Verification" parameter,
within the "External device verification in ACM "Control" group of parameters set "Yes"
value for the "Visitor pass verification" parameter and also set the required va lues for
"Visitor verification activation" and "External device verification waiting period"
parameters.
2. Set the following parameters in "Configuration" "Edit" "Physical contacts" section:
set the fo llowing parameter values for inp ut that is physically conn ected to th e “Card
captured” output of the card capture reader:
- "Normal state:" – "Cut",
- "Function:" – "External verification device confirmation input",
- "Operating device:" – "1" (number of OD th at is physically connected to the card
capture reader),
- "Direction:" – "1" or "2" (depending on the passage direction that is controlled by the
card capture reader):
Set the following p arameter values for the output that is physically connected to the
“Capture card” input of the card capture reader:
- "Normal state:" – "Not energized",
- "Function:" – "Output":
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FP-01C Front Panel
3. Add the following Intern al response in "Configuration" "Edit" "Internal response"
section:
"Source type:" – "Visitor ID card presentation",
"Source number:" – "1" (number of OD th at is physically connect ed to the card
capture reader),
"Source direction:" – "1" or "2" (depending on the p assage direction that is
controlled by the card capture reader),
"Receiver type:" – "Activate output",
"Receiver number:" - "3" (number of the output that is physically connected to the
“Capture card” input of the card capture reader),
"Response characteristic:" – "Response time":
4. Any free input of the controller can be used for receiving the “Alarm” signal sent by the card
capture reader. It is necessary to set the type of response on the activation of this input, for
example, blocking of the reader in the p assage direction that is co ntrolled by the card
capture reader:
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Assembly and Operation Manual
Example of a ove rview of th e sections "Internal response" and "Physical contacts" after
configuration (template – “Turnstile” card capture reader controls the direction number “1”, “Input 6”
and “Output 3” are used to cont rol the card ca pture reader, “Input 5” i s used rec eive the “Alarm”
signal:
5. Temporary cards for visitors can be issued in "Access cards" section of the Web-interface.
First, include them into the main list of cards in the "Input" subsection, then in the "List"
subsection, select the proximity card that should be issued for a visitor, and in the appeared
window:
on the "General" tab select "Temporary" value for the "Card type" parameter, then
determine the period of validity of the card,
on the "Access rights" tab set the "Yes" value to "Verification" parameter for reader 1
or 2 (depending on the direction of t he passage is controlled by the card capture reader),
in this case, the "Status" of this set of rights should be "Unblocked".
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FP-01C Front Panel
6 PERCO WARRANTY
PERCo (the Manufacturer) warrants that the FP-01C Front Panel (the Product) complies with
applicable statutory safety requirements, electromagnetic compati bility provided that t he
instructions on storage, installation and operation, given in the Assembly & Operation Manual, are
observed.
The warranty period is 5 (five) years commencing from the date of sale.
Should there be no dat e of sale on the warranty card, the warranty period shall commence from
the date of manufacture specified in the Certificate and on the Product label.
In the post- warranty period the rep lacement parts/components are warranted to be free from
defects in material or w orkmanship for a period of 3 (three) months from the date of shipment of
the repaired/replaced Product to the Customer.
All claims with regard to quantity, completeness and de fects to ap pearance of the Product
delivered are accepted by the Manufacturer in writing within no more than 5 (five) working da ys
after the pr oducts are r eceived by the Customer. In case of failure to meet the abo vementioned
deadline no claims are accepted.
The Warranty does not cover:
products, parts and components with:
- external mechanical damages resulting in the Product’s fault;
- defects resulting from Customer's improper tes ting, operation, installation, mainten ance,
modification, alteration, or adjustment;
- damages due to force majeure circumstances (natural disasters, vandalism et c.) or
defects as a result of external circumstances (power surges, electric discharge, etc);
fuses, accumulators, galvanic elements and other components, replacement of which is
performed by the Customer in accordance with the Product’s in-line documentation.
To the maximum extent permitted by the acting law, the Manufacturer d oes not incur a liability for
any direct o r indirect losses of the Customer, including but not limited to lo ss of profit or dat a,
losses caused by idle p eriod, missed profit, and etc related to use or impossibility to use product s
and software, including possible software errors and failures.
Within the warranty period the products are rep aired free of charge at the Manufacturer’s site. T he
Manufacturer reserves the right to repair failed product or replace it with an operational one. Time
of repair is specified at the moment the Product is accepted for repair. Transportation cost to a nd
back from the place of repair shall be borne by the Customer.
In order to shorten the repair time the Customer must inform the Manufacturer’s Technical Support
Department (the TSD) of the problem with the Product’s o peration and/or about t he origin of the
fault by sub mitting a filled-in Technical Support Form by e-mail, fax o r via the Manufacturer’s
website or communicate directly a specialist of the TSD.
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Table of contents
