Penman Collection VEGA C7 User manual

INSTALLATION INSTRUCTIONS
VEGA C7
CONVENTIONAL FLUE GAS STOVE
VC7 - REV A - 08/17

CONTENTS
1.0 USER INSTRUCTIONS - REMOTE CONTROL Page 3
1.1 General
1.2 Manual transmitter
1.3 Screen setup
1.4 Setting the time
1.5 Setting the timer: P1 and P2 (thermostat version only)
1.6 Igniting the flame (remote control)
1.7 Possible error messages
1.8 Setting the flame height / extinguishing the flame
1.9 Switching the unit off
1.10 Inserting and replacing batteries
2.0 USER INSTRUCTIONS - MANUAL CONTROL Page 6
2.1 Igniting the fire
2.2 Extinguishing the fire
2.3 Switching the unit off
3.0 INSTALLATION INSTRUCTIONS Page 7
3.1 General instructions
3.2 Chimney preparation
4.0 POSITIONING THE APPLIANCE Page 8
4.1 Installation of the flue liner
4.2 Connecting the gas lines
4.3 Preparation and installation
4.4 Fitting the ceramic log set
4.5 Spillage test
5.0 TECHNICAL DETAILS GV60 Page 9
6.0 INSTRUCTIONS FOR MERTIK MAXITROL GV60 GAS CONTROL Page 10
7.0 GAS TECHNICAL DATA Page 11
8.0 TROUBLESHOOTING FLOW CHART MERTIK GV60 Page 12
9.0 PROBLEMS AND POSSIBLE SOLUTIONS Page 15
APPENDIX 1 DIMENSIONAL DRAWINGS Page 16
APPENDIX 2 PREPARATION AND INSTALLATION Page 17
APPENDIX 3 CERAMIC LOG SET PLACEMENT Page 18

1.0 USER INSTRUCTIONS - REMOTE CONTROL
1.1 General
 The unit is operated using a radio-controlled remote control. This consists of a manual transmitter
and a receiver. The receiver is connected to the gas control block.
 The receiver and the gas control block are located behind the hinged panel on the front of the stove.
 If there is no change in flame height for a 6-hour period the appliance will turn down to standby mode.
 If the battery is low in receiver the systems shuts off the fire completely.
 When in use with 220V adapter and the power shuts off, the batteries will take over the power
supply to let the receiver function normally.
 Designated low and high fire settings:
Double click the small flame button and the flame will be automatically go to low flame.
Double click the large flame button and the flame will be automatically go to high flame.
 Make sure the handset is switched off correctly to prevent battery drainage and loss of connectivity.
1.2 Manual transmitter
 The transmitter uses a radio-controlled signal, the signal code is set at the factory
1.3 Screen setup
 After the batteries have been inserted, press the OFF button and (small) at the same time to
toggle between °F (and 12 hour clock) and °C (and 24 hour clock).
 Wait a moment or press OFF to return to MAN mode.
1.4 Setting the time
 Press (large) and (small) at the same time to go to the SET mode or programming mode.
 The time can be set while the screen is flashing.
 Press (large) to set the hour and minutes.
 Wait a moment or press OFF to return to MAN mode.
1.5 Setting the timer: P1 and P2 (THERMOSTAT VERSION ONLY)
 Briefly press the SET button to select the required mode or
 Keep the SET button pressed until the screen starts flashing.
 Then press (large) or (small) to set the required temperature.
 Wait a moment or briefly press the OFF button to select the MAN mode.
 If the temperature setting also needs to be switched off (to reduce battery use),
 Turn down until appears on the screen.
 Once the temperatures have been set, the programme can be set by pressing the SET button.
Programme will appear. Keep the SET button pressed to set the time for the first on and
off programme. Set the time you want the unit to switch on. Then press the SET button to switch the unit
off.
 Press SET again for the programme.
Set the time you want the unit to switch on. Then press the SET button to
switch the unit off.
 Press SET again to see the current programme on the display.
PAGE 3
P1
P2

1.0 USER INSTRUCTIONS - REMOTE CONTROL
1.6 Igniting the flame (remote control)
 Open the gas shut-off cock that has been installed in the gas pipe to the unit.
 Press the “O I” switch on the gas control block to the “I” position.
 Turn the operating button on the gas control block into the ON position.
 Press the OFF and (large) switches on the remote control at the same time. A short sound signal
will confirm commencement. Short sound signals will then follow until the pilot light and main burner are
ignited. Once the main burner is ignited, the flame will adjust to its maximum height automatically.
1.7 Possible error messages
 Long sound signals during ignition: Receiver batteries are almost empty. After this signal is heard, the unit
may be switched on approximately 10x more times.
 5 seconds of continuous sound signal: Error message. For example, one of the cables is not connected, the
“O I” switch is not in the “I” position.
 5x short sound signal: The pilot light or main burner are not ignited. Possible cause: air in the pilot pipes.
1.8 Setting the flame height / extinguishing the flame
 After the burner is ignited, the flame size will adjust to its maximum height automatically.
 Press the button (small) on the image of the flame to reduce the height and to switch the burner off.
(Extinguishing the flame: “STAND BY”). (Press the key for a short time to gradually reduce the flame.)
 Press the (large) button to increase the flame height. (Press the button briefly to gradually increase
the flame height).
1.9 Switching the unit off.
 Press the (small) button to reduce the flame height and to switch the burner off (“STAND BY”).
 Then press OFF to switch off the entire unit, including the pilot light.
 If the unit is out of use for a long period, set the “O I” switch on the gas control block to the “O” position
to save the batteries.
 In this case, it is also recommended you close the gas shut-off cock in the supply line.
Breakdowns:
If the receiver is not receiving signals from the manual transmitter effectively, this could be caused by:
1. Flat batteries: replace the batteries.
2. An electronic problem: press “RESET” on the receiver.
Contact your fitter if the unit switches off regularly.
PAGE 4
Piëzo Ignier
(Manual)
Manual knob Main valve knob
Microswitch
“O I” Switch
8 Wire Receiver Jack
Combinaon Control Cover
IMPORTANT: If the pilot light is extinguished, wait at least 5 minutes before repeating the steps
above.

1.0 USER INSTRUCTIONS - REMOTE CONTROL
1.10 Inserting and replacing the batteries
The manual transmitter and receiver batteries have a life span of approximately one year. The use of alkaline
batteries is recommended. The batteries need to be replaced when:
1. Manual transmitter: BATT appears on the display.
2. Receiver: long sound signals can be heard during ignition.
1. Manual transmitter:
 Open the small cover on the back.
 Carefully remove the 9V square battery and remove the battery from the contact holder. Do not pull the
wires!
 Connect the new battery and place the whole unit back. Close the cover.
2. Receiver:
 Carefully remove the entire receiver from the holder.
 Slide the small cover open.
 Remove the batteries from the battery holder.
 Place 4 new 1.5V batteries (type LR6 or AA) in the battery holder. The spring must always be against the
negative (-) pole of the battery.
 Close the cover and place the receiver back into the holder.
If the batteries are not inserted correctly, the electronics of drive mechanism could be damaged irreparably.
Replace the batteries only when the unit is completely switched off.
PAGE 5
IMPORTANT: Use only non-metallic tools to remove batteries. Removing batteries with a metal
object may cause permanent damage to the electronic control.

2.0 USER INSTRUCTIONS - MANUAL CONTROL
The unit may be operated by hand if there is a defect in the remote control. To do so, the ignite (piezo) cable of
the receiver must first be removed and carefully slid into the piezo connector on the gas control block.
2.1 Igniting the fire
 Open the gas shut-off cock that has been installed in the gas pipe to the unit.
 Press the “O I” switch, on the gas control block, to the “I” position.
 Turn the main valve knob, on the gas control block, completely to the right. The button will make a "click”
sound.
 Turn the manual knob on the gas control block into the “MAN” position. A metal circle in the knob will
become visible.
 Push the metal circle inwards using a small screwdriver or other instrument. Gas will now flow to the pilot
flame.
 While keeping the metal circle pressed down, press the (square) piezo button (along the “O I” switch)
several times to ignite the pilot flame. You will be able to see whether the pilot flame is burning through
the glass window.
 If the pilot flame is alight, keep the metal circle pressed down for another 10 seconds and then let go.
 Turn the manual knob to the ON position. The burner may or may not ignite, depending on the
position of the main valve knob.
 By turning the main valve knob to the required setting to the left, the burner will ignite and the flame size
can be adjusted.
2.2 Extinguishing the fire
Turn the main valve knob, on the gas control block, completely to the right. The button will make a "click” sound.
The burner will turn off. The pilot flame continues to burn.
2.3 Switching the unit off
Press the "O I” switch, on the gas control block, to the “O” position. The pilot flame will extinguish.
If the fireplace is not used for an extended period of time, we recommend closing the gas shut-off cock in the
supply line.
PAGE 6
Piëzo Ignier (Manual) Manual knob
Main valve knob
Microswitch
“O I” Switch
8 Wire Receiver Jack
Small metal circle for Manual ignion
Combinaon Control Cover Manual posion
IMPORTANT: If the pilot light is extinguished, wait at least 5 minutes before repeating the steps
above.

3.0 INSTALLATION INSTRUCTIONS
NOTE: The installation should only be performed by an authorized gas fitter.
3.1 General information
 The gas fireplace must be installed, connected and inspected by a qualified fitter, according to national,
regional, and local standards and regulations. Failure to install the appliance correctly could lead to
prosecution. Read these instructions fully before beginning any installation work.
 The flue system and the terminals must meet the requirements outlined in the applicable standards and
regulations.
 The chimney/fireplace that the appliance is installed with, whether existing or purpose built, must be made
from non-combustible materials.
 The temperature of the walls and shelves near the side and back of the unit may not be more than 80°C
higher than the temperature of the environment.
 The product needs to be serviced and inspected by the fitter for local gas distribution as indicated on the
identification plate.
 The instructions are only applicable if the relevant country code is stated on the unit. If this is not the case,
the gas technical information for the relevant country needs to be consulted and modifications discussed
with the manufacturer.
 There will be air in the gas pipes when the unit is first used. The gas pipes therefore need to be purged
first.
 Ignite the fire according to operating instructions and check whether the burner flame is uniform. After the
unit has been used for the first time, you should remove any deposits resulting from running/burning in
the paint, using an appropriate glass cleaner.
 This appliance features an Oxypilot atmospheric sensing device. The Oxypilot will shut down the appliance
if an unacceptable amount of harmful products of combustion accumulate. Under no circumstances should
the Oxypilot be altered or bypassed in anyway. If after a period of use the appliance shuts down for no
apparent reason, the consumer should be informed to stop using the appliance immediately until it has
been fully checked.
 Normal adventitious ventilation should provide a suitable amount required for this appliance. If there are
any forced ventilation systems adjacent to the installation (i.e. cooker extraction hoods) then additional
ventilation may be required in accordance with national, regional and local standards and regulations.
 A fireguard complying with BS 8423 should be fitted for the protection of young children, the elderly or the
infirm.
 The unit must be cleaned and inspected annually by a competent person.
Distance to flammable materials:
 Furniture, curtains etc. = 1200mm
 Flooring (without using a hearth) = 300mm
 Flooring (using a hearth with a minimum depth of 300mm) = 140mm
3.2 Chimney preparation
If the existing chimney was previously used for burning solid fuel, the flue must be swept clean prior to
installation. A chimney draw of approximately 5 pascals is sufficient to run the appliance. If the chimney draft
is greater than 20 pascals it is recommended that steps are taken to reduce the draft.
IMPORTANT: Gas fires become hot when they are in operation. After installing of the appliance the
glass surface is considered an active zone. The glass surface can become very hot. CARE SHOULD
BE TAKEN at all times with supervision of children and the infirm. Gas fires must not be on or placed
against flammable materials (curtains etc.). Never install the unit against or within a flammable
wall.
NOTE: Construction material for fireplaces and mantles etc. or built-in situation, must be made of non-
combustible material. This also applies to floors and ceilings. Never use flammable materials near the unit in
compliance with the above requirements. If in doubt, consult your dealer.
PAGE 7

4.0 POSITIONING THE APPLIANCE
4.1 Installation of the flue liner
For optimum performance we recommend that the chimney is lined with a 100mm diameter stainless steel gas
flue liner. Proprietary terminals must comply with BS715 or BS1289. Any terminal or termination must be
positioned in accordance with BS5440 Part 1 to ensure that the products of combustion can be safely dispersed
into the outside atmosphere. For decorative purposes, the gas flue liner may be sleeved with 125mm diameter
vitreous enamelled flue pipe.
4.2 Connecting the gas lines
You can determine where the gas pipes will be placed depending on the positioning of the appliance. Ensure
control equipment is not twisted during installation and there is no excessive tension. Accessibility of various
connection points in relation to components need to be maintained. After installation, check the connections for
gas leakage. Use a 3/8” gas tap in the main gas supply. Ensure the gas pipes are dirt-and sand-free. The
gas connection should only be done without any excessive tension in the tubes etc. This prevents any damage
occurring to the gas control equipment.
4.3 Preparation and installation (see Appendix 2 - page 21)
 Remove the packaging and check the unit for possible damage.
 Place the unit on a stable surface.
 Do not place the unit on its back or side!
 Place the unit near to the installation location.
 Lift the cast iron lid from the unit and carefully place aside. (1)
 Locate the four wing bolts on the rear face of the front cast iron panel and unscrew (2 & 3). Carefully
remove the cast iron front panel to gain access to the gas appliance - take care when removing as this
component is heavy.
 Next, open the door of the gas appliance and take all the packaged components out—check to make sure
they are not damaged or broken.
 Fit the ceramic log set (see section appendix 3 - page 22).
 Replace the cast iron front panel and secure with the four wing bolts.
 Replace the cast iron lid and position the unit at the installation location.
 Adjust the feet on unit to maintain a level installation.
4.4 Fitting the ceramic log set (see Appendix 3 - page 22)
 First place the ceramic log part on the burner as shown.
 Spread the “fusilli” (spiral-shaped ceramic material) around the ceramic log part and evenly over
the burner so that the burner is just covered.
 Spread the glowing material (lava granules) and spread them over the burner plate.
Pay attention to the air supply. Glowing embers can be placed here and there as decoration.
 Place the ceramic wood blocks in the correct order as shown on Appendix 4.
 Place the logs carefully. Incorrect placement can seriously affect the flames or cause a malfunction of the
burn process (sooting).
 Slot/opening between burner and mesh deco plate must be kept free of glowing material
 Close the door.
4.5 Spillage test
The appliance must be fully installed before the spillage test is performed.
For instructions on how to ignite the appliance please see sections 1 and
2 of this booklet.
 Close all doors and windows of the room in which the appliance is
located.
 Ignite the main burner and operate on the highest setting.
 Use a smoke match and hold underneath the draught diverter
(located at the rear of the appliance) at the position where the
TTB sensor is located. If the smoke is drawn into draught diverter
the test is successful. If it is not there is spillage and the appliance
should not be used until this is rectified.
PAGE 8
IMPORTANT: Make sure the pilot light remains unobstructed.
LOCATED UNDER HERE
HOLD MATCH HERE
REAR OF APPLIANCE

5.0 TECHNICAL DETAILS GV60
Gas valve type: Mertik GV60
Ignition: Remote control operation and Piezo ignition
Gas connection: 3/8 "(External)
Unit category: B11BS
Pilot flame: SIT 3 flames
PAGE 9
Main valve knob
Thermocouple
c
Pressure regulator
Ignition connection
Pilot gas adjustment
MAN knob
Side inlet
Side outlet
Bottom outlet
Bottom
inlet
Inlet pressure
Outlet pressure
Thermocouple
connection

6.0 INSTRUCTIONS FOR MERTIK MAXITROL GV60 GAS CONTROL
Ensure that the fuel supplied to the unit is clean and free from particles and moisture.
Before a gas supply pipe (new or existing) is connected to the main gas pipe at the gas meter and to the gas
control block of the unit, clean and dry compressed air should been blown through it. Cut copper pipes as well as
aluminium pilot pipes must be deburred and blown clean before they are connected. The dust filter at the
connection to the gas control block will only filter out the coarsest dirt from the system. Fine particles are still
able to reach the inside and may damage and/or adversely affect regulation in the gas control block.
Heat, moisture and dust are a threat to all electronic components.
Protect the electronic gas control until all construction, plastering and paintwork has been completed. If such
work cannot be avoided, then protect the control against dirt and moisture penetration by using, for example
plastic film.
Only place the batteries after wiring to the receiver, gas control block and pilot set is connected.
Premature connection to the energy source may damage the control’s CPU (central processor).
Ensure that the ignition cable is not near the antenna wire and that they do not cross each other.
The high voltage released at ignition may damage the sensitive receiver circuit. This may mean that the unit
becomes less responsive or not responsive at all to handset commands.
Prevent leakage of the ignition spark to other parts of the installation than the Ignition by the pilot.
Keep the ignition free of hull or other metal parts. If cable extension is used, see to it that connections are
additionally insulated with a silicone grommet.
For automatic start via the transmitter, the receiver and the control the gas control valve should be
switched.
The oval disk on the gas control block should be turned to the ON position. The I/0 switch should to be set to
"I". The ignition must be connected to the receiver box at the terminal SPARK.
The transmitter's contains the thermostat sensor system.
The transmitter operates best at 2 to 3m from the unit. Although the communication via short wave radio
signals takes place, it is recommended that the transmitter in the 'visibility' of to lay the gas apparatus in
a place where the user wants to experience a pleasant temperature. Place the hand transmitter in direct
sunlight or other hot places. The thermostat measures the temperature and regulates the flame size of the
gas in accordance.
Remove batteries only with the red ribbon which is under the battery, not with a metal tool.
Removing batteries with a metal object can permanently damage the electronic control.
IMPORTANT: Electronic components will become permanently faulty when exposed to temperatures higher
Than 60°C. Standard AA batteries will crack open at temperatures >54°C and the battery contents will
damage the electronic switches located underneath. Batteries last longest at <25°C. At >50°C the life span is
around 23 weeks, this makes the use of the gas fire unnecessarily expensive.
Only install the gas control block and receiver as pre-installed at the factory.
Remember that components may have to be replaced or that repairs may have to be performed at a later date.
This may be more difficult if the control is installed using a method that is different from the instructions
provided here.
NOTE: Do not tighten the contact breaker and the thermocouple connection too tightly on the gas
control block or to each other. It is sufficient to tighten by hand and add a half a turn with an open-end
spanner. Tightening too much will break the connection to the magnetic coil below and/or the insulation
around the aluminium contact pin in the contact breaker. This may lead to the magnetic coil not opening the
gas supply to the pilot and the unit not working.
PAGE 10
IMPORTANT: Do not start up the unit if the window is not present or broken.

7.0 GAS TECHNICAL DATA
PAGE 11
Appliance has NoX Class 5
AT I2H, I3B/P BE I2E+, I3+ DK I2H, I3B/P DE I2ELL, I3B/P
FI I2H, I3B/P FR I2E+, I3+ GR I2H, I3B/P GB I2H, I3+
IS I3B/P IE I2H, I3+ IT I2H, I3+ LU I2E, I3B/P
NL I2L, I3B/P NO I3B/P PT I2H, I3+ ES I2H, I3+
SE I2H, I3B/P CY I3B/P, I3+ EE I2H, I3B/P LT I2H, I3B/P
LV I2H, I3B/P MT I3B/P HU I2H, I3B/P PL I3B/P
SI I2H, I3B/P SK I2H TR I2H, I3B/P
CATEGORY I2L I2ELL I2H I3P I3+/I3B/P I2EI2E+
GAS TYPE G25 G25 G20/25 G31 G30/31 G20/25G20/25
PREPRESSURE MBAR 25 20 20 30/37/50 28-30/37/50 2020
BURNERPRESSURE MBAR 15.53 12.45 10.65 29.5/36/36 27-29/36/36 10.6510.65
INJECTOR SIZE Ø2.2 2.2 2.2 1.3 1.3 2.22.2
INPUT HI KW 6.18 5.55 6.23 6.26 6.26 6.236.23
INPUT KW 6.86 6.16 6.9 6.8 6.78 6.96.9
CONSUMPTION m³ 0.759 0.68 0.658 0.245 0.19/0.247 0.6580.658
NOTE: Wait three minutes between each starting attempt.

8.0 TROUBLESHOOTING FLOW CHART - MERTIK GV60
PAGE 12
No. ACTION POSSIBLE PROBLEM/CAUSE SOLUTION
1. Option: wall switch START:
press ON button > wall switch
works.
NO Bent pin on switch, or cable not
operating properly.
Straighten pin, replace wall
switch or cable.
1. Manual transmitter START: press
both buttons to start ignition
sequence. Beep will occur each
second.
NO Manual transmitter battery low. Replace battery, 2x AAA
1.5V quality alkaline!
Receiver batteries low. Replace batteries, 2x AA
1.5V quality alkaline!
Optional mains adapter not
operating properly.
Check mains adapter.
Check coding of transmitter and
receiver.
Learn in new code, see
instructions and label on
receiver.
OK Transmitter/receiver range
limited.
1. Move antenna cable,
see instructions.
2. Replace receiver.
Optional wall switch / cabling
not operating properly.
Replace wall switch /
cabling.
Receiver fuse blown (in older
versions only).
Replace receiver.
2. Magnet unit in gas valve is
energised (audible click)
NO
No beep Impulse magnet not operating
properly.
Replace gas valve.
NO 3 short beeps Receiver batteries low. Replace batteries, 4x 1.5V
AA quality alkaline!
NO 1 long beep ON/OFF switch on gas valve in
OFF position.
Set switch to ON.
8-wire cable between receiver
and gas valve defective / poor
contact.
Check cable, especially in
case of plug connection.
OK Switch cable disconnected. Check switch cable, see fig.
1 on page 18
Motor not operating properly. Replace gas valve.
Micro switch on gas valve not
operating properly.
Replace gas valve.

No ACTION POSSIBLE PROBLEM/CAUSE SOLUTION
3. NO Ignition components not operating
properly.
Check connection between cable & IGN
electrode.
Check IGN electrode spark gap.
Check IGN electrode for discharge to
ground (break in ceramic).
Check IGN cable for damage
Continuous spark Increase distance between IGN cable and
all metal parts. Check that spark does not
discharge to ground at location of spark
plug connection. Shorten cable if possible.
If applicable, provide extra insulation with
silicon hose etc.
Spark will occur
each second.
NO IGN sequence stops, no pilot flame.
No reaction to transmitter command
(receiver does not react).
Press RESET button, see instructions.
Add ground wire between pilot burner and
gas valve.
Do not coil the IGN cable.
Shorten IGN cable if possible.
NO IGN sequence stops, no pilot flame.
Transmitter command is possible.
IGN sequence stops, no pilot flame.
Transmitter command is possible.
OK
4. Pilot lit. NO TC and SW cable reversed. Check connection of cable to receiver and
interrupter, see fig. 1.
Impulse magnet not operating properly. Replace gas valve.
Short between interrupter and SW cable. Check connection to interrupter.
OK No gas magnet unit drops after 30 second
audible count).
Check gas supply to gas valve.
5. Sparking stops after
pilot is lit
NO Short between interrupter and TC cable. Check connection to interrupter,
see fig. 1
OK Electronic measuring amplifier defective. Replace receiver.
Interrupter Receiver
8.0 TROUBLESHOOTING FLOW CHART - MERTIK GV60
PAGE 13

8.0 TROUBLESHOOTING FLOW CHART - MERTIK GV60
PAGE 14
No ACTION POSSIBLE PROBLEM/
CAUSE SOLUTION
6. NO Resistance in thermo current
circuit too high.
Check cables and connections
in thermo current circuit.
Solenoid drops
(audible click)
Not enough heat on
thermocouple.
Check position of pilot to
thermocouple and intensity of
pilot flame.
Motor turns to main gas
and pilot stays lit.
Low voltage from
thermocouple.
Check connections and, if
necessary, replace
thermocouple. Do not over
tighten the connections!
Short because thermocouple
end is damaged.
Replace thermocouple, do not
overtighten the connections!
NO IGN sequence stops. No
reaction to transmitter
command (receiver does not
react).
Press RESET button, see
instructions.
Add ground wire between
pilot burner and gas valve.
OK Do not coil the IGN cable.
Shorten IGN cable if possible.
7. Main burner is lit. NO Gas valve manual knob in
“MAN” position.
Turn knob to “ON” position.
OK
8. Main burner stays lit.
NO
Too much / too little air
flow / draft at pilot, blows
out or is smothered.
Check whether restriction
plate has been correctly
applied in unit, see
instructions. Poor flue
location, check correctness of
layout and connections.
OK
9. Magnet unit drops while
motor turns.
3 beeps.
NO Receiver batteries low. Replace batteries, 1.5V AA
quality alkaline!
System can be switched
OFF via remote control.
NO System can be
switched OFF via
ON/OFF switch.
NO Short between TC and SW
cable.
Check connection to
interrupter block.
YES YES
OK OK Replace gas valve.

9.0 PROBLEMS AND POSSIBLE SOLUTIONS
IMPORTANT: Solving problems with your unit, whether gas related or electrical, must always be performed by
a qualified technician.
NOTE: Please first check if all guidelines were followed before attempting to solve any problems with the unit.
PAGE 15
SYMPTOM ACTION TO BE TAKEN
The pilot flame will not light
after repeated ignition.
1. There is air in the pipes if you switch the unit on for the first time or after a
service. It will take a little while until all the air has flowed out of the pipes and
gas flows through that can be ignited. Take it away and try to switch the pilot
flame on several times in order to allow the air to escape.
2. See whether the gas pipe to the unit is open and if there is sufficient gas pressure
to the unit.
3. Check whether there are sparks between the spark electrode and the pilot. If
there are no sparks:
a) Check whether the connection between the electrode and the ignition is
broken or faulty.
b) Check whether the spark short circuits at another point or jumps.
c) Check whether the electrode is broken.
The pilot flame will not
remain alight after ignition.
1. Check whether the pilot flame is large enough to burn around the thermocouple.
If the flame is too small, you need to check the gas feed pressure. If the size of
the pilot flame cannot be adjusted, there may be an obstruction in the pilot.
2. Check whether the thermocouple interrupter is connected to the gas valve
properly.
3. Check that the gas valve is not faulty.
The main burner goes out
when the unit is warm.
1. This can be a normal effect of the thermostat.
Check whether the pilot flame is able to heat the thermocouple adequately. If the
pilot flame is too small then the gas pipe or the pilot flame adjustment need to be
checked.
Sharp blue flames that are
released by the burner or a
pilot that burns too wildly.
1. Check whether the restriction plate has been used.
Weak (stifling) pilot flame. 1. Check the pilot burner pressure.
Main burner will not burn
after the pilot burner is
functioning.
1. Check if the motor button turns and whether the batteries are empty.
2. Possible defect in the gas block.
3. Check whether the pilot flame ignites the burner well.
4. Check that the burner opening is not blocked.

INSTALLATION DIMENSIONS
APPENDIX 1 - DIMENSIONAL DRAWINGS
PAGE 16
PRODUCT DIMENSIONS
280 MIN
150
The stove must be located at least 280mm from any combustible materials.
A combustible shelf may be fitted over the appliance: up to a depth of 150mm
there must be a minimum 280mm clearance above the top of the stove. An
increase in shelf depth requires an equal increase in clearance; i.e. a shelf depth
of 200mm would require a clearance of 330mm.
120
576 469
645
FLUE DIAMETER: 100mm GAS LINER / 125MM DECORATIVE SLEEVE PIPE

APPENDIX 2 - PREPARATION AND INSTALLATION
PAGE 17
12
3
NOTE: Some models may feature hexagonal nuts instead of wingnuts. In this scenario a suitable socket wrench or spanner can
be used to tighten/loosen them.

APPENDIX 3 - CERAMIC LOG SET PLACEMENT
PAGE 18
12
34
56
Log in the middle.
NOTE: When installing the log set and the various glowing materials and accessories, the following must be taken into account:
1: No glowing material should be placed on or near the pilot burner.
2: Ensure that no ceramic material can fall on to the glass seals as this can damage the glass.
3: The slot/opening between the burner and the decorative mesh plate must be kept free of glowing material.
4: Do not use too much glowing material as this may affect the combustion process. Surplus material may be stored.

APPENDIX 3 - CERAMIC LOG SET PLACEMENT
PAGE 19
78
910
11 12

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Express Trading Estate
Stone Hill Road
Farnworth
Bolton
BL4 9TN
Tel: [phone] Fax: [phone] Email: [e-mail]
www.visionfires.co.uk