Perfect Aire 1PAMSHH09-25 User manual

DUCTLESS MINI-SPLIT SYSTEM
HYPER HEAT / HIGH EFFICIENCY
USER MANUAL
1PAMSHH09-25
1PAMSHH12-22.5
1PAMSHH18-22.5
1PAMSHH24-20.5
SINGLE-ZONE
Before using your air
conditioner please read
this manual carefully
and keep it for future
reference, along with
your receipt.

Safety Precautions.......................................................04
Unit Specifications and Features ..............................06
Table of Contents
Owner’s Manual
0
1
SAFETY
FIRST
Manual Operation
(Without Remote)................11
2

Care and Maintenance.....................................................12
Troubleshooting...................................................................14
3
4

Page 4 
Safety Precautions
Read Safety Precautions Before Installation
The seriousness of potential damage or injuries is classified as either a WARNING or CAUTION.
WARNING
This symbol indicates that ignoring instructions may cause death or serious
Incorrect installation due to ignoring instructions can cause serious damage or injury.
injury.
This symbol indicates that ignoring instructions may cause moderate injury
to your person, or damage to your appliance or other property.
CAUTION
WARNING
This appliance can be used by children aged from 8 years and above and persons with reduced
physical, sensory or mental capabilities if they have been given supervision or instruction concerning
use of the appliance in a safe way and understand the hazards involved. Children should not play
with the appliance. Cleaning and user maintenance shall not be performed by children without
supervision.
INSTALLATION WARNINGS
• Have an authorized dealer to install this air conditioner. Inappropriate installation may cause
water leakage, electric shock, or fire and void warranty.
• All repairs, maintenance and relocation of this unit must be performed by an authorized service
technician. Inappropriate repairs can lead to serious injury or product failure and void warranty .
WARNINGS FOR PRODUCT USE
Safety
Precautions
• I fan abnormal situation arises (like aburning smell), immediately turn off the unit and pull the
power plug. Call your service technician or dealer for instructions to avoid electric shock, fire or injury.
• Do not insert fingers or any objects into the air inlet or outlet. This may cause injury since the fan
may be rotating at high speeds.
• Do not use flammable sprays such as hair spray, lacquer or paint near the unit. This may cause fire
or combustion.
• Do not
operate the air conditioner in places near or around combustible gases. Emitted gas may
collect around the unit and cause explosion.
• Do not
operate the air conditioner in a wet room (e.g., bathroom or laundry room). This can
cause electrical shock and cause the product to deteriorate.
• Do not
expose your body directly to cool air for a prolonged period of time.

Safety
Precautions
Page 5 
ELECTRICAL WARNINGS
• Only use the specified electrical and communication cable. If the electrical and
communication cable is damaged, it must be replaced by
acertified service technician.
• ON CERTAIN MODELS, keep power plug clean. Remove any dust or grime that accumulates on
or around the plug. Dirty plugs can cause fire or electric shock.
• ON CERTAIN MODELS, do not pull power cord to unplug unit. Hold the plug firmly and pull it
from the outlet. Pulling directly on the cord can damage it, which can lead to fire or electric shock.
• ON CERTAIN MODELS, do not use an extension cord, manually extend the power cord, or
connect other appliances to the same outlet as the air conditioner. Poor electrical connections,
poor insulation, and insufficient voltage can cause fire.
CLEANING AND MAINTENANCE WARNINGS
• ON CERTAIN MODELS, turn off the device and pull the plug before cleaning. Failure to do so
can cause electrical shock.
•Do not clean the air conditioner with excessive amounts of water.
•Do not clean the air conditioner with combustible cleaning agents. Combustible cleaning agents
can cause fire or deformation.
CAUTION
• If the air conditioner is used together with other heating devices, thoroughly ventilate the room to
avoid oxygen deficiency.
• Turn off the indoor unit and disconnect its power supply if you are not going to use it for a long time.
• Turn off (and unplug - certain models only) the unit during storms.
• Make sure that condensate water is properly drained away from the unit.
•Do not operate the air conditioner with wet hands. This may cause electric shock.
•Do not use device for any other purpose than its intended use.
•Do not climb onto or place objects on top of the outdoor unit.
•Do not allow the air conditioner to operate for long periods of time with doors or windows open,
or if the humidity is very high.

Page 6 
Unit Specifications and Features 1
Unit
Specifications
and Features
NOTE:
A guide on using the infrared remote is not included in this
literature package. It is available as a separate user manual.
Unit Parts
Power and Communication Cable
(Some Units )
Remote Control
Remote Control
Holder (Some Units)
Display Code
Meanings
Functional Filter
(On Front of Main Filter - Some Units)
Louver
Front Panel
Signal receiver
Display window
In Fan mode, the unit will display the room temperature.
In other modes, the unit will display your temperature setting.
“ ” display the temperature setting or room temperature.
When error occurs, it displays error code.
“ ” when FRESH feature is turned on(some units).
“ ” when defrosting(cooling & heating units).
“ ” when the unit is operational.
“ ” when Timer is set.
when solar PV ECO function is activated. (Applicable to
the unit adopts solar photovoltaic system only).
“ ”
“ ”
“ ” these three indicators flash in turns

Unit
Specifications
and Features
Page 7 
Achieving Optimal Performance
Optimal performance for the COOL, HEAT, and DRY modes can be achieved in the following
temperature ranges. When your air conditioner is used outside of these ranges, certain safety
protection features will activate and cause the unit to perform less than optimally.
Room
Temperature 17°-32°C (63°-90°F) 0°-30°C (32°-86°F) 10°-32°C (50°-90°F)
Outdoor
Temperature
18°-43°C (64°-109°F)
-7°-24°C (19°-75°F)
11°-43°C (52°-109°F)
-7°-43°C (19°-109°F)
(For models with low-temp cooling systems) 18°-43°C (64°-109°F)
18°-54°C (64°-129°F)
(For special tropical models) 18°-54°C (64°-129°F) (For special tropical models)
COOL mode HEAT mode DRY mode
COOL mode HEAT mode DRY mode
Room Temperature 17°C - 32°C
(63°F - 90°F)
0°C - 30°C
(32°F - 86°F)
10°C - 32°C
(50°F - 90°F)
Outdoor
Temperature
0°C - 50°C
(32°F - 122°F)
-15°C - 30°C
(5°F - 86°F)
0°C - 50°C
(32°F - 122°F)
0°C - 60°C
(32°F - 140°F)
(For special
tropical models)
0°C - 60°C
(32°F - 140°F)
(For special
tropical models)
-15°C - 50°C
(5°F - 122°F)
(For models with
low temp. cooling
systems.)
To further optimize the performance of your unit, do the following:
•Keep doors and windows closed.
•Limit energy usage by using TIMER ON and TIMER OFF functions.
•Do not block air inlets or outlets.
•Regularly inspect and clean air filters.
Inverter Split Type
Fixed-speed Type
FOR OUTDOOR UNITS
WITH AUXILIARY
ELECTRIC HEATER
When outside
temperature is below 0°C
(32°F ), we strongly
recommend keeping the
unit plugged in at all
timesto ensure smooth
ongoing performance.

NOTE ON ILLUSTRATIONS
Illustrations in this manual are for explanatory purposes. The actual shape of your indoor unit
may be slightly different. The actual shape shall prevail.
For a detailed explanation of each function,
refer to the Remote Control Manual.
Other Features
•Auto-Restart
If the unit loses power, it will automatically
restart with the prior settings once power
has been restored.
•Self-clean
When turning off the unit from COOL,
AUTO (COOL), or DRY modes, the air
conditioner will continue operate at very
low power to dry up condensed water and
prevent mildew growth.
Unit
Specifications
and Features
For a detailed explanation of your unit’s
advanced functionality (such as TURBO mode
and its self-cleaning functions), refer to the
Remote Control Manual.
Page 8 
• Wireless Control (some units)
Wireless control allows you to control
your air conditioner using your mobile
phone and a Wireless connection.
For the USB device access, replacement,
maintenance operations must be carried
out by professional staff.
• Louver Angle Memory (some units)
When turning on your unit, the louver
will automatically resume its former angle.
• Refrigerant Leakage Detection
The indoor unit will automatically display
“EC” when it detects refrigerant leakage.
Call a certified service technician for
diagnosis and repair.

Page 9 
Setting vertical angle of air flow
While the unit is on, use the SWING/DIRECT
button to set the direction (vertical angle) of
airflow.
1. Press the SWING/DIRECT button once to
activate the louver. Each time you press
the button, it will adjust the louver by 6°.
Press the button until the direction you
prefer is reached.
2. To make the louver swing up and down
continuously, press and hold the SWING/
DIRECT button for 3 seconds. Press it
again to stop the automatic function.
The horizontal angle of the airflow must be set
manually. Grip the deflector rod (See Fig.B)
and manually adjust it to your preferred direction.
For some units, the horizontal angle of the airflow
can be set by remote control. Please refer to the
Remote Control Manual.
NOTE ON LOUVER ANGLES
When using COOL or DRY mode, do not set
louver at too vertical an angle for long periods
of time. This can cause water to condense on
the louver blade, which will drip on your floor or
furnishings. (See Fig.A)
When using COOL or HEAT mode, setting the
louver at too vertical an angle can reduce the
performance of the unit due to restricted air
flow.
Do not move louver by hand. This will cause the
louver to become out of sync. If this occurs, turn
off the indoor unit and power at the circuit
breaker for a few seconds, then restart the unit.
This will reset the louver.
Fig. A
CAUTION
Do not put your fingers in or near the blower
and suction side of the unit. The high-speed
fan inside the unit may cause injury.
Fig. B
Setting Angle of Air Flow
Setting horizontal angle of air flow
•
Unit
Specifications
and Features
Deflector
rod
Caution: Do not keep louver
at too vertical an angle for
long periods of time. This can
cause water condensation to
drip below the unit.

Page 10 
The SLEEP function is used to decrease energy
use while you sleep (and don’t need the same
temperature settings to stay comfortable). This
function can only be activated via remote control.
Press the SLEEP button when you are ready to
go to sleep. When in COOL mode, the unit will
increase the temperature by 1°C (2°F) after 1
hour, and will increase an additional 1°C (2°F)
after another hour. When in HEAT mode, the unit
will decrease the temperature by 1°C (2°F) after
1 hour, and will decrease an additional 1°C (2°F)
after another hour.
It will hold the new temperature for 5 hours, then
the unit will turn off automatically.
Note:The SLEEP function is not available in
FAN or DRY mode.
Sleep Operation
Set
temperature
Saving energy during sleep
1hr 1hr
7 hours
timer o
+/- 1 C/2 F
SLEEP Operation
+/- 1 C/2 F
•
Unit
Specifications
and Features

Page 11 
How to operate your unit without
the remote control
In the event that your remote control fails to
work, your unit can be operated manually with
the MANUAL CONTROL button located on
the indoor unit. Note that manual operation is
not a long-term solution, and that operating
the unit with your remote control is strongly
recommended.
BEFORE MANUAL OPERATION
Unit must be turned off before manual
operation.
To operate your unit manually:
1. Open the front panel of the indoor unit.
2. Locate the MANUAL CONTROL button on
the right-hand side of the unit.
3. Press the MANUAL CONTROL button one
time to activate FORCED AUTO mode.
4. Press the MANUAL CONTROL button again
to activate FORCED COOLING mode.
5. Press the MANUAL CONTROL button a third
time to turn the unit off.
6. Close the front panel.
Manual Operation (Without Remote) 2
CAUTION
The manual button is intended for testing
purposes and emergency operation only. Please
do not use this function unless the remote is
lost and it is absolutely necessary. To restore
regular operation, use the remote control to
activate the unit.
Manual Operation
(Without Remote)
Manual control
button

Page 12 
Cleaning Your Indoor Unit
BEFORE CLEANING OR
MAINTENANCE
ALWAYS TURN OFF YOUR AIR CONDITIONER
SYSTEM AND DISCONNECT ITS POWER SUPPLY
BEFORE CLEANING OR MAINTENANCE.
CAUTION
Only use a soft, dry cloth to wipe the unit clean.
If the unit is especially dirty, you can use a cloth
soaked in warm water to wipe it clean.
• Do not use chemicals or chemically treated
cloths to clean the unit
• Do not use benzene, paint thinner,
polishing powder or other solvents to clean
the unit. They can cause the plastic surface
to crack or deform.
• Do not use water hotter than 40°C (104°F)
to clean the front panel. This can cause the
panel to deform or become discolored.
Cleaning Your Air Filter
A clogged air conditioner can reduce the cooling
efficiency of your unit, and can also be bad for
your health. Make sure to clean the filter once
every two weeks.
1. Lift the front panel of the indoor unit.
2. Grip the tab on the end of the filter, lift it
up,then
pull it towards yourself.
3. Now pull the filter out.
4. If your filter has a small air freshening filter,
unclip it from the larger filter. Clean this air
freshening filter with a hand-held vacuum.
5. Clean the large air filter with warm, soapy
water. Be sure to use a mild detergent.
Care and Maintenance 3
6. Rinse the filter with fresh water, then shake
off excess water.
7. Dry it in a cool, dry place, and refrain from
exposing it to direct sunlight.
8. When dry, re-clip the air freshening filter to
the larger filter, then slide it back into the
indoor unit.
9. Close the front panel of the indoor unit.
CAUTION
Do not touch air freshening (Plasma) filter for
at least 10 minutes after turning off the unit.
Care and
Maintenance
Filter Tabs
Remove air freshening filter from back of
larger filter (some units)
Plasma
Air filter
Hold the two parts of Plasma where are
marked with signal and lift it. Then
you can open the cover of the the
plasma and remove the filter
(some units)

3
Page 13 
CAUTION
• Before changing the filter or cleaning,
turn off the unit and disconnect its power
supply.
• When removing filter, do not touch metal
parts in the unit. The sharp metal edges can
cut you.
• Do not use water to clean the inside of the
indoor unit. This can destroy insulation and
cause electrical shock.
• Do not expose filter to direct sunlight when
drying. This can shrink the filter.
Air Filter Reminders (Optional)
Air Filter Cleaning Reminder
After 240 hours of use, the display window on
the indoor unit will flash “CL.” This is a reminder
to clean your filter. After 15 seconds, the unit will
revert to its previous display.
To reset the reminder, press the LED button
on your remote control 4 times, or press the
MANUAL CONTROL button 3 times. If you don’t
reset the reminder, the “CL” indicator will flash
again when you restart the unit.
Air Filter Replacement Reminder
After 2,880 hours of use, the display window on
the indoor unit will flash “nF.” This is a reminder
to replace your filter. After 15 seconds, the unit
will revert to its previous display.
To reset the reminder, press the LED button
on your remote control 4 times, or press the
MANUAL CONTROL button 3 times. If you don’t
reset the reminder, the “nF” indicator will flash
again when you restart the unit.
CAUTION
• Any maintenance and cleaning of outdoor
unit should be performed by an authorized
dealer or licensed service provider.
• Any unit repairs should be performed
by authorized dealer or licensed servic
e
provider.
Maintenance –
Long Periods of Non-Use
If you plan not to use your air conditioner for an
extended period of time, do the following:
Clean all filters Turn on FAN function until
unit dries out completely
Turn off the unit and
disconnect the power
Remove batteries
from remote control
Maintenance –
Pre-Season Inspection
After long periods of non-use, or before periods
of frequent use, do the following:
Check for damaged wires Clean all filters
Check for leaks Replace batteries
Make sure nothing is blocking all air inlets and outlets
Care and
Maintenance

Page 14 
SAFETY PRECAUTIONS
If ANY of the following conditions occurs, turn off your unit immediately!
•The electrical and communication wires are damaged or abnormally warm
•You smell a burning odor
•The unit emits loud or abnormal sounds
•A power fuse blows or the circuit breaker frequently trips
•Water or other objects fall into or out of the unit
DO NOT ATTEMPT TO FIX THESE YOURSELF! CONTACT AN AUTHORIZED SERVICE
PROVIDER OR LICENSED SERVICE TECHNICIAN IMMEDIATELY!
Common Issues
The following problems are not a malfunction and in most situations will not require repairs.
Issue Possible Causes
Unit does not turn
on when pressing
ON/OFF button
The Unit has a 3-minute protection feature that prevents the
unit from overloading. The unit cannot be restarted within
three minutes of being turned off.
The unit may change its setting to prevent frost from forming
on the unit. Once the temperature increases, the unit will start
operating in the previously selected mode again.
The set temperature has been reached, at which point the
unit turns off the compressor. The unit will continue operating
when the temperature fluctuates again.
The indoor unit
emits white mist
In humid regions, a large temperature difference between the
room’s air and the conditioned air can cause white mist.
Both the indoor
and outdoor units
emit white mist
When the unit restarts in HEAT mode after defrosting, white
mist may be emitted due to moisture generated from the
defrosting process.
Troubleshooting 4
Troubleshooting
The unit changes
from COOL/HEAT
mode to FAN
mode

4
Page 15 
Issue Possible Causes
The indoor unit
makes noises
A rushing air sound may occur when the louver resets its
position.
A squeaking sound may occur after running the unit in HEAT
mode due to expansion and contraction of the unit’s plastic
parts.
Both the indoor
unit and outdoor
unit make noises
Low hissing sound during operation: This is normal and is
caused by refrigerant gas flowing through both indoor and
outdoor units.
Low hissing sound when the system starts, has just stopped
running, or is defrosting: This noise is normal and is caused by
the refrigerant gas stopping or changing direction.
Squeaking sound: Normal expansion and contraction of
plastic and metal parts caused by temperature changes during
operation can cause squeaking noises.
The outdoor unit
makes noises
The unit will make different sounds based on its current
operating mode.
Dust is emitted
from either the
indoor or outdoor
unit
The unit may accumulate dust during extended periods of
non-use, which will be emitted when the unit is turned on.
This can be mitigated by covering the unit during long periods
of inactivity.
The unit emits a
bad odor
The unit may absorb odors from the environment (such as
furniture, cooking, cigarettes, etc.) which will be emitted
during operations.
The unit’s filters have become moldy and should be cleaned.
The fan of the
outdoor unit does
not operate
During operation, the fan speed is controlled to optimize
product operation.
Operation
is erratic,
unpredictable,
or unit is
unresponsive
Interference from cell phone towers and remote boosters may
cause the unit to malfunction.
In this case, try the following:
•Disconnect the power, then reconnect.
•Press ON/OFF button on remote control to restart operation.
NOTE: If problem persists, contact a local dealer or your nearest customer service
center. Provide them with a detailed description of the unit malfunction as
well as your model number.
Troubleshooting

Page 16 
Troubleshooting
When troubles occur, please check the following points before contacting a repair company.
Problem Possible Causes Solution
Poor Cooling
Performance
Temperature setting may
be higher than ambient
room temperature
Lower the temperature setting
The heat exchanger on the
indoor or outdoor unit is
dirty
Clean the affected heat exchanger
The air filter is dirty Remove the filter and clean it
according to instructions
The air inlet or outlet of
either unit is blocked
Turn the unit off, remove the
obstruction and turn it back on
Doors and windows are
open
Make sure that all doors and
windows are closed while
operating the unit
Excessive heat is generated
by sunlight
Close windows and curtains
during periods of high heat or
bright sunshine
Too many sources of heat
in the room (people,
computers, electronics,
etc.)
Reduce amount of heat sources
Low refrigerant due to leak
or long-term use
Have a certified service technician
diagnose and repair condition
SILENCE function is
activated(optional function)
SILENCE function can lower
product performance by reducing
operating frequency. Turn off
SILENCE function.
Troubleshooting

Page 17 
Problem Possible Causes Solution
The unit is not
working
Power failure Wait for the power to be
restored
The power is turned off Turn on the power
The fuse is burned out Replace the fuse
Remote control batteries
are dead Replace batteries
The unit’s 3-minute pro-
tection has been activated
Wait three minutes after
restarting the unit
Timer is activated Turn timer off
The unit starts and
stops frequently
There’s too much or too
little refrigerant in the
system
Have a certified service technician
check for leaks and recharge the
system with refrigerant
Incompressible gas or
moisture has entered the
system.
Have a certified service technician
evacuate and recharge the
system with refrigerant
The compressor is broken Replace the compressor
The voltage is too high or
too low
Install a manostat to
regulate the voltage
Poor heating
performance
The outdoor temperature
is exetremtly low
Use auxiliary heating
device
Cold air is entering
through doors and
windows
Make sure that all doors
and windows are closed
during use
Low refrigerant due to
leak or long-term use
Have a certified service technician
check for leaks, re-seal if
necessary and top off refrigerant
Indicator lamps
continue flashing The unit may stop operation or continue to run safely. If
the indicator lamps continue to flash or error codes appear,
wait for about 10 minutes. The problem may resolve itself.
If not, disconnect the power, then connect it again. Turn
the unit on.
If the problem persists, disconnect the power and contact
a certified service provider for diagnosis and repair.
Error code appears in
the window display
of indoor unit:
•E0, E1, E2…
•P1, P2, P3…
•F1, F2, F3…
NOTE:
If your problem persists after performing the checks and diagnostics above, turn of f
your unit immediately and contact an authorized service center or certified service technician.
Troubleshooting

The design and specifications are subject to change without prior notice for
product improvement. Consult with the sales agency or manufacturer for details.
CS369U-11M
16122000002414
20160918

Specification and performance data is subject to change without notice.
Printed in China
844-472-2473
www.perfectaire.us
PA/Manual_HHUser/02022018
Distributed by:
CLL,eriAtcefreP
5401 Dansher Rd.
Countryside, IL 60525