Perfect Aire 2PAHP18002 User manual

Distributed by:
Perfect Aire, LLC
5401 Dansher Rd.
Countryside, IL 60525
844-4PA-AIRE | 844-472-2473
www.perfectaire.us
WINDOW
AIR CONDITIONER
FOR MODEL:
2PAHP18002
WITH HEAT PUMP
Before using your air conditioner, please
read this manual carefully and keep it for
future reference, along with your receipt.
Specification and performance data is subject to change without notice.
Printed in China
PA/User_2PAHP18002/11212017
USER MANUAL

For your own records, please attach a copy of your sales receipt to this manual and complete the following:
Model Number:_____________________________________ Serial Number: _______________________________________
Purchase Date: ____________________________________ Store Purchased: _____________________________________
Installation Date: ___________________________________ Installation Co.: _______________________________________
Installer Name: _____________________________________ Installer Phone No.: ___________________________________
CONSUMER PRODUCT INFORMATION

SAFETY PRECAUTIONS ...................................................................1
IMPORTANT SAFETY INSTRUCTIONS...........................................3
PARTS DIAGRAM ..............................................................................4
BEFORE INSTALLING .......................................................................5
PREPARING FOR INSTALLATION ...................................................6
CABINET INSTALLATION.................................................................7
INSTALLATION INSTRUCTIONS .....................................................9
CONTROL PANEL .............................................................................10
REMOTE CONTROL .........................................................................11
CARE & CLEANING ..........................................................................14
TROUBLESHOOTING.......................................................................15
CONTENTS
This manual provides the information needed for proper use and maintenance
of this air conditioner. Basic preventative care can help extend the life of
this unit. The “Troubleshooting” section in this manual contains a chart with
solutions to the most common problems. Referring to this section may save
time and prevent the need for a service call in the event of a problem.
CAUTION
● Contactanauthorizedservicetechnicianforrepairormaintenanceofthisunit.
● Contactaninstallerforinstallationofthisunit,ifnecessary.
● Theairconditionerisnotintendedforusebyyoungchildrenwithoutadultsupervision.Youngchildrenshouldbe
supervised to ensure that they do not play with the air conditioner.
● Disabledpersonsmayrequireassistancewithsetup.
● Ifthepowercordistobereplaced,replacementworkshouldbeperformedbyauthorizedpersonnelonly.
● Installationandrepairworkmustbeperformedinaccordancewiththenationalwiringstandardsbyauthorized
personnel only.
● Donotoperateyourairconditionerinawetroomsuchasabathroomorlaundryroom.
NOTE: All the illustrations in this manual are for explanation purposes only. Unit purchased may be
slightlydierent.
Thedesignandspecicationsaresubjecttochangewithoutpriornoticeforproductimprovement.Contactcustomer
service for details.

1
WARNINGS
Plug in power cord properly. Failuretodosomaycauseelectricshockorredueto
excess heat generation.
DO NOT operate or stop the unit by inserting or pull-
ing out the power plug directly from the wall.
Doingsomaycauseelectricshockorredueto
heat generation

DO NOT use a damaged power cord. Doingsomaycauseelectricshockorre.Ifthepower
cord is damaged, it must be replaced by the manufactur-
eroranauthorizedservicecenterorasimilarlyqualied
personinordertoavoidahazard
DO NOT modify power cord length or share the
outlet with other appliances.
Doingsomaycauseelectricshockorredueto
heat generation.
DO NOT operate with wet hands or in
damp environment.
Doingsomaycauseelectricshock.
DO NOTdirectairowdirectlyatroomoccupants. This could cause health issues.
Alwaysensureeectivegrounding. Incorrectgroundingmaycauseelectricshock.
DO NOT allow water to run into electric parts. Doingsomaycausefailureofmachineorelectricshock.
Alwaysinstallcircuitbreakerandadedicated
power circuit.
Incorrectinstallationmaycausereandelectricshock.
Always unplug the unit if strange sounds, smell or
smokecomesfromtheunit.
Failuretodosomaycausereandelectricshock.
DO NOTusethesocketifitislooseordamaged. Doingsomaycausereandelectricshock.
DO NOT open the unit during operation. Doingsomaycauseelectricshock.
DO NOTuserearmsnearunit. Doingsomaycausere.
DO NOT use the power cord close to
heating appliances.
Doingsomaycausereandelectricshock.
DO NOT disassemble, modify, or drill holes into
the air conditioner.
Doingsomaycausefailureandelectricshockandvoid
manufacturer's warranty.
Ventilate room before operating air conditioner if
thereisagasleakfromanotherappliancesuchas
a stove.
Failuretodosomaycauseexplosion,reandburns.
DO NOT
usethepowercordnearammablegasor
combustibles,suchasgasoline,benzene,thinner,etc.
Doingsomaycauseanexplosionorre.
READ SAFETY PRECAUTIONS BEFORE INSTALLATION
Topreventinjurytotheuserorotherpeopleandpropertydamage,thefollowinginstructionsmustbefollowed.
Incorrectoperationduetoignoringofinstructionsmaycauseharmordamage.Theseriousnessisclassiedbythe
following indications.
THIS SYMBOL INDICATES THAT IGNORING INSTRUCTIONS MAY CAUSE
DEATH OR SERIOUS INJURY.
NEVER DO THIS.OTHER SYMBOLS: ALWAYS DO THIS.
THIS SYMBOL INDICATES THAT IGNORING INSTRUCTIONS MAY CAUSE
MODERATE INJURY TO YOUR PERSON, OR DAMAGE TO YOUR UNIT OR
OTHER PROPERTY.
SAFETY PRECAUTIONS

2
CAUTIONS
Whenremovingairlter,DO NOT touch metal parts of
the unit.
Doingsomaycauseaninjury.
DO NOT clean with water. Water may enter the unit and degrade the insulation
causinganelectricshock.
Ensure proper ventilation especially in rooms with a
stove or other appliances.
Failure to do so may result in an oxygen shortage.
Unitandcircuitbreaker/fusemustbeswitchedOFF
when cleaning.
CleaningunitwhenpowerisONmaycausereand
electricshockandmaycauseaninjury.
DO NOT put a pet or house plant where it will be ex-
posedtodirectairow.
Thiscouldinjurethepetorplant.
Use ONLY as intended. This unit is NOT intended to preserve precision devic-
es,food,pets,plants,andartobjects.Itmaycause
deteriorationofquality,etc.
Stop operation and close the window in severe
storms or hurricanes.
Operationwithwindowsopenmaycausemoistureto
enter the room.
Hold the plug by the head of the power plug when
takingitout.
Failuretodosomaycauseelectricshock
and damage.
If unit will not be used for a long period of time, un-
plugorturnOFFmainpowerswitch.
Leavingpoweronmaycauseunitfailureorre.
DO NOT place obstacles around air-inlets or inside of
air-outlet.
Obstaclesmaycauseappliancefailureoraccident.
Periodicallycheckinstallationbracketfordamage. Prolonged exposure to outdoor elements may cause
damagetoinstallationbracketcausingunittofall.
Alwaysinsertlter(s)securely.Cleanlter(s)AT
LEASTonceeverytwoweeks.
Operationwithoutsecured,installedltersmay
causefailure.Adirtyltercancausetheunittonot
runeciently.
Use only a soft cloth to clean the unit. Cleaners or detergents may change the color or
scratch the surface of the unit.
Usecautionwhenunpackingandinstalling. Sharpedgescouldcauseinjury.
NEVERdrinkwaterdrainedfromairconditioner. Water from unit contains contaminants and could
cause illness.
DO NOTplaceheavyobjectsonthepowercordand
always ensure that the cord is not compressed.
Thereisdangerofreorelectricshock.

If water enters the unit's electrical components, turn
theunitoatthepoweroutletandswitchothecir-
cuitbreaker.Isolatesupplybytakingthepower-plug
outandcontactaqualiedservicedtechnician.
Thereisdangerofelectricshock.

3
IMPORTANT SAFETY INSTRUCTIONS
NOTE:
The power supply cord with this air
conditioner contains a current detection
devicedesignedtoreducetherisk
ofre.Pleaserefertothesection
“OperationofCurrentDevice”(below)
for details. In the event that the power
supply cord is damaged, it cannot be
repaired. It must be replaced by an
authorizedrepairtechnicianwithacord
from the Product Manufacturer.
WARNING
Avoidrehazardsorelectricshock.
DO NOT use an extension cord or an
adapter plug. DO NOT remove any prong
from the power cord.
OPERATION OF
CURRENT DEVICE:
The power supply cord contains a
current device that senses damage
to the power cord. To test your power
supply cord, do the following:
1. Plug in the air conditioner.
2. The power supply cord will have
TWObuttonsontheplughead.Press
theTESTbutton.Youwillnoticea
clickastheRESETbuttonpopsout.
3. Press the RESET button. Again,
youwillnoticeaclickasthe
button engages.
4. The power supply cord is now
supplyingelectricitytotheunit.(On
some products this is also indicated
byalightontheplughead.)
WARNING
FORYOURSAFETY:Donotstoreorusegasolineorotherammable
vaporsandliquidsinthevicinityofthisoranyotherappliances.
WARNING - PREVENT ACCIDENTS
Toreducetheriskofre,electricalshock,orinjurytopersonswhenusing
your air conditioner, follow basic precautions, including the following:
● Besuretheelectricalserviceisadequateforthemodelyouhave
chosen. This information can be found on the serial plate, which is
located on the side of the cabinet and behind the grille.
● Iftheairconditioneristobeinstalledinawindow,youwillwantto
cleanbothsidesoftheglassrst.Ifthewindowisatriple-track
type with a screen panel included, remove the screen completely
before installation.
● Besuretheairconditionerhasbeensecurelyandcorrectlyinstalled
according to the installation instructions in this manual.
● Save this manual for possible future use in removing or installing this unit.
● Whenhandlingtheairconditioner,becarefultoavoidcutsfromsharp
metalnsonfrontandrearcoils.
WARNING - ELECTRICAL INFORMATION
The complete electrical rating of your new room air conditioner is
statedontheserialplate.Refertotheratingwhencheckingthe
electricalrequirements.
● Besuretheairconditionerisproperlygrounded.Tominimizeshock
andrehazards,propergroundingisimportant.Thepowercordis
equippedwithathree-pronggroundingplugforprotectionagainst
shockhazards.
● Yourairconditionermustbeusedinaproperlygroundedwall
receptacle.Ifthewallreceptacleyouintendtouseisnotadequately
groundedorprotectedbyatimedelayfuseorcircuitbreaker,havea
qualiedelectricianinstalltheproperreceptacle.
● Ensurethereceptacleisaccessibleaftertheunitinstallation.
● DO NOT run air conditioner without side protective cover in place. This
could result in mechanical damage within the air conditioner.
● DO NOT use an extension cord or an adapter plug.
NOTE:
DO NOTusetheplugtoturntheunitonoro.
● AlwaysmakesuretheRESETbuttonispushedinforcorrectoperation.
● ThepowersupplymustbereplacedifitfailsresetwheneithertheTEST
button is pushed or it cannot be reset.
● Ifpowersupplycordisdamaged,itcannotberepaired.Pleasecall
Consumer Services at 844-472-2473 to assist with replacement.
NOTE: This air conditioner is designed to be operated under the
following conditions:
Cooling
Operation
Outdoor Temp: 64–109°F/18–43°C
Indoor Temp: 61–86°F/16–30°C
Heating
Operation
Outdoor Temp: 19–84°F/-7–29°C
Indoor Temp: 32–80°F/0–27°C
Performance may be reduced outside of these operating temperatures.
Grounding Type
Wall Receptacle
Do not, under any
circumstances, cut,
remove, or bypass the
ground prong.
Power supply cord
with 3-prong grounding
plug and current
detection device

4
PARTS DIAGRAM
UNPACKING THE UNIT
Unpackandvisuallyinspecttheunit.Reportany
damage to the delivering carrier immediately. Remove
anddiscardallpackingmaterial.
Before installing, please ensure you have all installation
parts/accessoriesincludedwiththisunit.(Seeliston
right.Drawingsofthesepartsarealsoshownbelow.)
If missing parts, please contact Consumer Services at
844-4PA-AIRE(844-472-2473).
1. CABINET
2. AIR INLET
3. TOP RAIL
4. SLIDING ACCORDION PANEL
5. LOUVERS
UP/DOWN ADJUSTMENT
Holdtheup/downairapand
manually move it upward or
downward to your desired position.
LEFT/RIGHT ADJUSTMENT
(swingfunction)
6. CONTROL PANEL
7. FRONT GRILLE (Airlterislocated
behindthefrontgrille)
NOTE: All illustrations in this manual
are for explanation purposes only. Unit
purchasedmaybeslightlydierent.
ITEM NAME OF PART QTY
A Accordion Panel Screws 6
B Top Rail Screws 4
C V-Support & Front Panel Screws 7
D Wood Screws 6
E Cabinet Screws 4
F Front Panel Screws 2
GWindowLockingBracket 2
H V-Support with Nut & Bolt 2
I Accordion Panels 2
JTop Mounting Rail 1
KWindow Sash Seal 1
LFoamTopWindowGasket 1
1
2
3
456
7
K: Window Sash Seal I: Left Accordion
Panel
I: Right Accordion
Panel
L: Foam Top
Window Gasket
J: Top
Mounting Rail
H: V-support (2)
H: Bolt (2) & Nut (2)
G: Window Locking
bracket (2)
TYPE A (6):
Accordion Panel Screws
TYPE B (4):
Top Rail Screws
TYPE C (7): V-Support &
Front Panel Screws
TYPE D (6):
Wood Screws
TYPE E (4):
Cabinet Screws
TYPE F (2):
Front Panel Screws

5
BEFORE INSTALLING
BEFORE YOU BEGIN
Read these instructions completely and carefully.
IMPORTANT- Save these instructions.
IMPORTANT-Observeallgoverningcodes
and ordinances.
Note to Installer- Be sure to leave these instructions with
the Consumer.
Note to Consumer- Keep these instructions for
future reference.
Skill level-Installationofthisappliancerequiresbasic
mechanicalskills;professionalinstallationpreferred.
Completion time- Approximately 1 – 1½ hours.
We recommend that two people install this product.
Proper installation is the responsibility of the installer.
Product failure due to improper installation is not
covered under the Warranty.
YouMUSTuseallsuppliedpartsanduseproper
installation procedures as described in these
instructions when installing this air conditioner.
INSTALLATION REQUIREMENTS
This room air conditioner is designed for installation in
standard double-hung windows with actual opening
widthsof30in.to38in.(min.of26in.withoutpanels).
Lower sash must open sufficiently to allow a clear
vertical opening of 17
3/8in. Side louvers and the rear
of the air conditioner must have clear air space to allow
enough airflow through the condenser for heat removal.
The rear of the unit must be outdoors, not inside a
building or garage.
Inner sill Offset
Window
Sill
Exterior
Interior wall
30–38ʺ
17 ³/8 ʺ min
Sash
Checkthelocationwheretheunitwillbeinstalled.
Properinstallationisyourresponsibility.Makesureyou
have everything necessary for correct installation.
The location should provide:
• Groundedelectrical3prongoutletwithin4ft.of
where the air conditioner power cord exists.
WARNING: DO NOT use an extension cord.
• DO NOTblockthelouversonthefrontpanel.
• DO NOT blockthelouversontheoutsideofthe
air conditioner.
NOTE: Cabinet louvers must not be obstructed. Air must
be able to pass freely through the cabinet louvers.
INSTALLATION
Pickalocationwhichwillallowcoldairtoblowinto
the area you desire. Windows used for installation
must be strong enough to support the weight of the air
conditioner. Good installation with special attention to
the proper position of the unit will lessen the chance
that service will be needed.
TOOLS YOU WILL NEED
Phillips
Screwdriver
Drill&3/16ʺ
drill bit
Screwdriver
Pencil
Ruler or Tape
Measure
Scissors or
Knife
Level
Adjustable
Wrench
NOTE: Save carton and these Installation Instructions for
future reference. The carton is the best way to store unit
during winter or when not in use.
If you encounter problems during installation, call
ConsumerServicesat844-4PA-AIRE(844-472-2473).

6
PREPARING FOR INSTALLATION
STEP 1:
SLIDE OUT CHASSIS REMOVAL
1. Locate tabs on the bottom of the front grille and
gently pull out, lift up, and slide the grille to the left.
front grille
front case
filter
2. Locatethehandleonthebottomofthelter.Gently
pull up and out to remove from the panel.
filter
front case
filter handle
3. Remove screws from the front panel and set aside to
reinstall later.
4. To remove the front panel, grab the bottom and lift up
to release.
STEP 2:
REMOVING AIR CONDITIONER FROM
THE CABINET
1. Withthefrontpanelremoved,locatethelocking
bracketandscrewfoundonthebottomleft-hand
side of the unit. Set aside to reinstall later.
2. Remove the grounding screw found on the bottom
right-hand corner and set aside to reinstall later.
3. Carefully slide the air conditioner from the cabinet by
gripping the base pan handle and pulling out.
NOTE: Do not lift, push, pull or remove any expanded
polystyrene (foam) from inside the air conditioner. It is not
packing material.
WARNING
DO NOT operate unit with shipping foam blocks in
place. Always remove prior to running unit.
STEP 3:
REMOVE PACKING MATERIALS
• Removeanddisposeoforrecycleallpackaging
materials. Remove tape and glue residue from
surfaces before turning on the air conditioner. Rub a
smallamountofliquiddishsoapovertheadhesive
withyourngers.Wipewithwarmwateranddry.
• Donotusesharpinstruments,rubbingalcohol,
ammableuids,orabrasivecleanerstoremovetape
or glue. These products can damage the surface of
your air conditioner.
• Handleairconditionergently.
WARNING
EXCESSIVE WEIGHT HAZARD!
Toreducetheriskofpersonalinjury,weadviseyouhavetheassistanceof2ormore
individuals while moving and installing the air conditioner. Failure to do so can result in
backorotherinjuries.Aroomairconditionercanweighbetween70–240lbs.

7
CABINET INSTALLATION
STEP 1:
INSTALLING TOP RAIL AND
ACCORDION PANELS
1. Locate top rail and accordion panels.
Left Panel
Right
Panel
Top Mounting Rail
2. Secure the top rail with 4 type B screws, from the
inside of the cabinet. See image below.
Top Mounting Rail
3. Insert top and then bottom of right-hand accordion
panel into top rail and bottom guide on air
conditioner cabinet.
Accordion
Panel
Top Rail
4. Extend the right-hand accordion panel outward to
inserttherstscrewthroughthemiddleholeofthe
accordion panel. Use Type A screws.
NOTE:
Thisscrewisrequiredto
correctly attach accordion
panel(toptobottom)totheair
conditioner cabinet.
5. While the right-hand accordion is still extended,
insert the Type A screws into the top and bottom
slots of accordion. Screw accordion to the top and
bottom holes in air conditioner cabinet.
6. Slide accordion panel housing into guides as far as it
will go.
7. Repeat above steps for the left accordion panel.
INNER SILL
OUTER SILL
FOR STORM WINDOWS
WOOD FOR
INNER SILL
STORM WINDOW
FRAME
WOOD
STRIP
CAUTION: Do not install this air conditioner in
a window if the bolts do not make contact with the window sill.
STEP 2:
INSTALL CABINET INTO WINDOW
• Handleairconditionergently.
• Besureyourairconditionercabinetdoesnotfallout
of the opening during installation or removal.
• Thelocationwherethepowercordexitstheair
conditioner should be no more than 4 ft from a
grounded 3 prong outlet.
• Donotblockthelouversonthefrontpanel.
• Donotblockthelouversontheoutsideoftheair
conditioner.Ifairisobstructedand/ordeectedback
into the unit, the air conditioner’s compressor may
cycleonandorapidly.Thiscoulddamagetheunit.
1. Center empty cabinet in
window.Checkthatlower
rail of air conditioner
cabinet is behind and
againstbacksideof
window sill. Maintain
armholdontheair
conditioner cabinet.
Lower window sash to
hold cabinet in place. Top
rail must be on the inside room of window sash.
2. Measure the distance between the right-hand side of
the cabinet and the inside of the window channel.
3. Repeatfortheleftside.Adjustthecabinetuntilthe
distance on each side is the same.
Window Sash
Empty Cabinet
Window Frame
4. Usea3/16ʺdrillbittodrill4starterholes1/2ʺdeep
through the 4 holes on the cabinet and into the
window sill.
BOTTOM VIEWBACK VIEW
Accordion
Panel
Bottom Guide
Window
Sash
Top
Channel

8
5. Attach cabinet to window sill with Type E screws.
4 Type E Screws
 Makesurethenutsandbolts
are tightened in both the left
and right V-supports.
Position the
V-supports on the
case bottom so that
they are near the
outside wall. Attach a
V-support to each
side of the bottom
of the case using
Type C screws, 3 on
each side.
6. Checkthatairconditionercabinetistiltedto
the outside so that condensate water will run to
the outside.
Wooden Windows
INSIDE
OUTSIDE
H: Approx. 1ʺ to 1³/8
ʺ
H
Measure from the cabinet edge
Adjustthelevelingboltsandnutsagainstoutsidewall
so that the case
has a slight tilt to
the outside. Tighten
nuts with an
adjustablewrench.
Usealevel;about
a1/2bubblewill
be the correct case
slant to the outside.
 Useawoodblock
(obtainedlocally)between
the leveling bolts and the
wallifthewallisweak
or if the weight of the air
conditioner falls between
the studs in the wall.
STEP 3:
SECURING ACCORDION PANEL
TO FRAME
1. Pull left-hand accordion
panel out until it reaches
the window frame. Use a
3/32ʺdrill bit to drill a starter
hole through the hole in the
accordion panel housing and
into the lower window sash.
2. Extend the left and right
accordion panels to the vertical window sashes. Drill
pilot holes and attach the top and bottom corners
with 4 Type D screws.
Top Mounting Rail
4x Type D
Screw
Type D Screws
3. Repeat for right-hand accordion panel.
4. Attach the window
locking(G)brackets
with two Type D
screws, one on each
side.(Seediagram.)
5.
Cut the foam top
windowgaskettothe
window width.
6. Stuthefoambetweentheglassandthewindowto
prevent air and insects from getting into the room.
Nut & Bolt
Front
View
V-Support

9
INSTALLATION INSTRUCTIONS
INSTALL THE AIR CONDITIONER IN
THE CASE
1. Slide the air conditioner into
the case. Do not push on the
controlsorthennedcoils.
Makesuretheairconditioner
isrmlyseated.
2. Reinstallthelockingbracketandscrew
removed earlier.
3. Reconnect the ground wire to the air conditioner
using the screw removed earlier.
IMPORTANT: The ground wire must be reinstalled to
ensure a proper ground.
4. Attach the front grille frame to the case by inserting
the tabs on the grille frame into the slots on the front
top of the case. Push the grille frame in and install
the 2 Type F screws at bottom left and right side of
front panel.
Guide the lever carefully
through the grille frame
as you push it in.
5. Secure the front grille frame to the case with one
Type C screw.
6. Reinstallthelter.
7. Reinstall the inlet grille. Connect power.
IMPORTANT:
• Ifyouturnotheairconditioner,waitatleast3
minutesbeforeturningitbackon.Thisprevents
the air conditioner from blowing a fuse or tripping a
circuitbreaker.
• Donottrytooperateyourairconditionerinthe
cooling mode when outside temperature is below
61°F(16°C).Donottrytooperateyourair
conditioner in the heating mode when outside
temperatureisover86°F(30°C).Theinside
evaporatorcoilwillfreezeup,andtheairconditioner
will not operate properly.
NOTE: In the event of a power failure, your air
conditioner will operate at the previous settings when
the power is restored.
WARNING
EXCESSIVE WEIGHT HAZARD!
Toreducetheriskofpersonalinjury,weadviseyouhavetheassistanceof2ormore
individuals while moving and installing the air conditioner. Failure to do so can result in
backorotherinjuries.Aroomairconditionercanweighbetween70–240lbs.

10
CONTROL PANEL
HEAT Mode
• PresstheMODEbuttonuntiltheHEATindicatorison.
• PresstheTEMP/TIMEbuttons(+/–)toadjustdesired
room temperature on the display.
• PresstheSPEEDbuttontoselectdesiredfanspeed
(High,Med,Low,Auto).
FAN Mode
Use this mode to circulate the air in the room without
cooling or dehumidifying the room. In FAN mode, the
temperaturecannotbeadjusted.
• PressthemodebuttonuntiltheFANindicatorison.
• PresstheSPEEDbuttontoadjustthefanspeed(High,
Med,Low).Whenusingthecontrolpanel,AUTOfan
speedcannotbeselected.AUTOfanspeedcanbe
selected with the remote only.
ENERGY SAVER Mode
WhiletheunitisrunningpresstheMODEbuttontoselect
ENERGYSAVER. When the set temperature is reached
thecompressorwillshuto.Thefanwillcontinuetorun
3minutesafterthecompressorshutso.Theunitwillnot
run for 10 minutes. After 10 minutes the fan will run for 1
minute and repeat the cycle. If the temperature changes the
compressor will turn on until the set temperature is reached.
SWING Function
• Underswingstatus,pressSWING button to cancel swing
function;undernon-swingstatus,pressSWING button to
set swing function.
• Ifsettingswingfunctionwhenthefanisoperating,the
swing motor will operate.
• Iftheunitisswingingunderheat-blowingstatus,swing
and the fan will operate simultaneously. If the fan is at
OFFstatus,swingfunctioncannotbestartedupevenby
pressing the SWING button.
TIMER ON/OFF Function
TIMER ON
• Turntheunitontosetthedesiredtemperatureandfan
speed for when the unit turns on with the Timer.
• Turntheunito(Standby).
• PresstheTIMERbutton
• PresstheTEMP/TIMERbuttons(+/–)tosetthetimeon
thedisplayfrom0.5–24hours(by0.5hourincrementsup
to24hours).
• TheTIMERON/OFFindicatorwillbeonwhenthetimer
has been set.
TIMER OFF
• Turntheunitontosetthedesiredtemp.andfanspeed.
• PresstheTIMERbutton.
• PresstheTEMP/TIMERbuttons(+/–)tosetthetimeon
thedisplayfrom0.5–24hours(by0.5hourincrementsup
to24hours).
• TheTIMERON/OFFindicatorwillbeonwhenthetimer
has been set.
NOTE:
To cancel the timer function press the TIMER button again.
Lights next to the touch pads on the control
panel indicate the selected settings. The display
shows the set temperature when in HEAT/COOL/
ENERGYSAVER modes. The display shows time
remaining on the delay timer. It shows the room
temp. when in FAN only mode.
1. POWER Button
PresstoturntheunitON/OFF.
2. REMOTE CONTROL SIGNAL RECEIVER
•Makesuresignalreceiverisunobstructed.
•Maximumremotedistanceis26ft.
•Unitwillbeepwhensignalfromremotehas
been received.
3. DIGITAL DISPLAY
•InFANmode,thisdisplaystheroomtemp.
•InCOOLandHEATmode,thisdisplaysthe
set temperature.
•InTIMERfunction,On/Otimeisdisplayed.
•IfDisplayshowsErrorCodes,contact
Consumer Services at 844-472-2473.
4. SET Indicator
Light indicates the unit is in the temperature
or delay time set mode.
5. TEMP/TIMER Buttons +/–
Presstoadjustthetemperatureandsetthe
timefortheOnorOtimer.Pressboth+and
– at the same time to switch from °C and °F.
6. TIMER ON/OFF Indicator
IlluminateswhentimerhasbeensetforOn
and/orO.
7. TIMER Button
PresstosetthetimerOn/O.
8. SWING Button
Presstoautomaticallyswingnsleftandright.
9. MODE Button
PresstoselectHEAT,COOL,ENERGY
SAVER or FAN.
10. FAN SPEED Button
PresstoselectLOW,MED,HIGHorAUTO
fan speed.
USING THE CONTROL PANEL
COOL Mode
• PresstheMODEbuttonuntiltheCOOL
indicator is on.
• PresstheTEMP/TIMEbuttons(+/–)toadjust
desired room temperature on the display.
• PresstheSPEEDbuttontoselectdesiredfan
speed(High,Med,Low,Auto).
1 2 5
7
6
3 4
8
910
Set
+
-
TIMER
MED
HIGH
LOW
AUTO
POWER
FAN
SPEED MODE
COOL
ENERGY SAVER
FAN ONLY
HEAT
0.5-24 HR
TEMP/TIMER
SWING

11
REMOTE CONTROL
1. ON/OFF Button
PresstoturntheunitON/OFF.
2. DIGITAL DISPLAY
3. MODE Button
Press this button to select operating mode.
4. +/– BUTTONS
Thesebuttonsareforincreasing/decreasingthetemperature
settingswithinarangeof61–86°F(16–30°C)andforsettingthe
time when setting the Timer.
5. SWING Button
Presstoautomaticallyswingnsleftandright.
6. TIMER Button
PressthisbuttontosettheTimerfortimeSwitch-On,Switch-O
ortocancelthetimer.(Seepage13formoreinformation.)
7. SLEEP Button
Available on remote control only. See page 13.
8. FAN Button
Press this button to select your fan speed.
NOTES ABOUT USING THE REMOTE CONTROL
• Somefunctionsmaynotbeavailableforthisunit.Ifselected,unitwillcontinuetorunwithnochange.
• Whentheunitispoweredo,youcanoperatetheairconditionerwiththeremotecontrol.
• Eachtimeyoupressthebuttontheremotecontrol,thesendingsignalicon“ ”ontheremotewillblinkonce.Iftheair
conditioner beeps, it means the signal has been received.
• Whenunitiso,settemperaturewillbedisplayedontheremotecontrol.Whenunitison,itwilldisplaytheiconofthe
on-going function.
• DO NOT place the remote near anything with high temperature such as an electric heating pad or radiator.
• DO NOT place the remote where it is exposed to direct sunlight or strong lights.
• DO NOT drop anything on the remote as this may cause damage.
• DO NOTblocktheareabetweentheunitandremoteoritwillnotreceivesignalsfromtheremote.
• DO NOTsplashwaterorotherliquidsontotheremote.
• DO NOTplaceheavyobjectsontheremote.
REPLACING THE BATTERIES
1. Pressthebacksideofremotecontrolonthespotmarkedwith“ ”, and then push out
the cover of battery box along the arrow direction.
2. ReplacetwoAA1.5Vdrybatteries;makesurethepositionsof+and–polararecorrect.
3. Reinstall the cover of battery box.
NOTE: DO NOT mix old and new batteries.
REMOTE CONTROL TIPS
• Duringoperation,pointtheremotecontrolsignalsenderatthereceivingwindowonindoorunit.
• Thedistancebetweensignalsenderandreceivingwindowshouldbenomorethan26ft,andthereshouldbeno
obstacles between them.
• Signalmaybeinterferedeasilyintheroomwherethereisuorescentlamporwirelesstelephone;remotecontrol
should be close to indoor unit during operation.
• ReplacewithAA1.5Vdrybatterieswhenreplacementisrequired.
• Removebatteriesfromremotecontrolwhennotoperatingunitforanextendedperiodoftime.
• Ifthedisplayonremotecontrolisfuzzyorthere’snodisplay,pleasereplacebatteries.
SLEEP
TIMER
FAN
ON
/
OFF MODE
1
2
3
8
7
4
6
5
SWING
reinstall
remove
battery
cover of battery box

12
USING THE REMOTE CONTROL
COOL Mode
• PresstheON/OFFbuttontoturntheuniton.
• PresstheMODEbuttontoselectCOOL.Anarrowwillappearnexttothis
icon to indicate that it is selected.
• Setthetemperatureusingthe–/+buttons.
• Toselectfanspeed,presstheFANbuttonuntiltherequiredspeedis
selected(LOW/MED/HIGH/AUTO).
NOTE:InCOOLmodetheunitautomaticallyremovesexcessmoisturefrom
the atmosphere.
HEAT Mode - Room Heat Pumps
Heatpumpsworkbymovingheatinsteadofcreatingit.Inthesummer,
the cool indoor coil absorbs heat from your room and moves it outdoors,
providing cooling. In the winter, heat pumps reverse this operation. By
lowering the temperature of the outdoor coil below the outdoor temperature,
the heat pump absorbs the heat from outdoors and moves it inside your
house.Thisheattransferringprocessisveryecient.Forexample,at45°F
outdoor temperature, a heat pump can provide 2½ watts of heat for every
watt of electricity it consumes.
Asoutdoortemperaturesdrop,theheatingcapacityandeciencyoftheheat
pumpdeclines.Attemperaturesbelow45°F,itislikelythaticewillformon
the outdoor coil. Heat pump units are designed to operate as a heat pump
above approximately 40°F. Below 40°F, these units switch automatically from
reversecycleheatpumptoauxiliaryelectricheating.Nodefrostisrequired.
There is no minimum operating temperature.
• PresstheON/OFFbuttontoturntheuniton.
• PresstheMODEbuttontoselectHEAT.Anarrowwillappearnexttothis
icon to indicate that it is selected.
• Setthetemperatureusingthe–/+buttons.
• Toselectfanspeed,presstheFANbuttonuntiltherequiredspeedis
selected(LOW/MED/HIGH/AUTO).
FAN Mode
• PresstheON/OFFbuttontoturntheuniton.
• PresstheMODEbuttontoselectFAN.Anarrowwillappearnexttothis
icon to indicate that it is selected.
• Toselectfanspeed,presstheFANbuttonuntilthedesiredspeedis
selected(LOW/MED/HIGH/AUTO).
• Fanspeedisindicatedbytheiconontherightsideofthescreen.
SWING Function
• Presstoautomaticallyswingnsleftandright.

13
ENERGY SAVER Mode
WhiletheunitisrunningpresstheMODEbuttontoselectEnergySaver
(”SAVE”).Whenthesettemperatureisreachedthecompressorwillshuto.
Thefanwillcontinuetorun3minutesafterthecompressorshutso.Theunit
will not run for 10 minutes. After 10 minutes the fan will run for 1 minute and
repeat the cycle. If the temperature changes the compressor will turn on until
the set temperature is reached.
SLEEP Function
The temperature setting will gradually increase to 1ºF above the original
settemperatureforeachoftherst2hours.Theunitwillkeepoperatingat
the same temperature for 6 hours, then switch to standby mode. To set
this function:
• Selecttheoperatingmode(COOL/HEAT).
• PresstheSLEEPbutton;theunitwilloperateintheselectedmode.
SETTING THE TIMER
Thetimercanbeusedtodelaystartuporshutdowntimestoavoidwastingelectricitybyoptimizing
operating periods.
TIMER OFF Function
1. WiththeunitOn,presstheTIMERbutton.The isdisplayedbelowT-OFFtoindicatethatitisactiveandHwillblink
on the display.
2. Setthetimeyouwanttheunittoswitchousingthe+/–buttonswithin5seconds.
 •Youcanselect30minuteintervalsfrom30minutesto24hours.
3. PresstheTIMERbuttonagaintoconrmthesetting.TheTIMERlightonthecontrolpanelwillbeactivated.
 •Attheendofthesettime,theapplianceswitchesOautomatically.
 •TocanceltheTIMERsetting,presstheTIMERbuttonagainatanypointduringthesettime.
TIMER ON Function
1. Withtheuniton,setoperatingmode,temperatureandfanspeedbeforesettingTimerOnfunction.
2. PressON/OFFbuttontoswitchintoSTANDBY.
3. PresstheTIMERbuttontwice;theT-ONiconwillbeactive.
4. Setthetimeyouwanttheunittoswitchousingthe+/–buttonswithin5seconds.
 •Youcanselect30minuteintervalsfrom30minutesto24hours.
5. PresstheTIMERbuttonagaintoconrmthesetting.Thetimericonwillbeactive.
 •AttheendofthesettimetheunitswitchesOnautomatically.
 •TocanceltheTIMERsetting,presstheTIMERbuttonagainatanypointduringthesettime.
CHILD LOCK FUNCTION
Pressingthe“+”and“–”buttonssimultaneouslyturnsthechildlockfunctionOnorO.Whenchildlockfunctionis
started,theLOCKindicatorontheremotecontrolisOn.Ifyouoperatetheremotecontrol,theremotecontrolwon’tsend
a signal.
TEMPERATURE DISPLAY SWITCHOVER FUNCTION
UnderOstatus,pressthe“–”buttonand“MODE”buttonsimultaneouslytoswitchbetween°Cand°F.

14
CARE AND CLEANING
CAUTION
Cleanairconditioneroccasionallytokeepitlookingandoperatinglikenew.
Be sure to unplug the unit before cleaning to prevent shock or fire hazards.
NOTE: Iftheairlterscreenisblockedbydust,theperformanceoftheunitwillbeaected,theunitwillbelouderthan
normal,andpowerconsumptionwillincrease.Therefore,periodiccleaningoftheairlterscreenisnecessary.
NOTE: The life of your unit may be greatly reduced if you live in a salty air or other corrosive type environment. Under
these conditions, the unit should be removed from its case and completely cleaned at least once a year. At that time any
scratches or blisters on the painted surfaces should be sanded and repainted. Placing an algaecide tablet in the outdoor
side of the unit’s base pan is suggested in humid areas where algae formation is common.
CLEANING THE AIR FILTER
Cleantheairlterscreenthroughouttheoperationalseason.Itisrecommendedthattheairlterscreenbecleanedonce
everytwoweeksusingthemethodbelow:
1. Locate tabs on the bottom of the front grille and gently pull out, lift up, and slide the grille to the left.
2.Locatethehandleonthebottomofthelter.Gentlypullupandouttoremovefromthepanel.
3. Cleantheairlterscreen.Iftheairlterscreenisverydirty,youmayuselukewarmwater(about86ºF/30ºC)tocleanit.
Allow it to completely air dry before returning it to the unit.
NOTE: DO NOTuseboilingwatertocleanthescreen;DO NOT pull or push on the screen with too much force.
4.Installtheairlterscreen.Slidetheairlterbackintoplaceandreinstallthefrontgrille.
NOTE:Iftheairconditionerisoperatedwithoutanairlterscreen,theinterioroftheunitwillbecontaminatedwithdirt
which may cause performance failure or damage to parts.
5. Clean the air conditioner.
•Useasoft,dryclothtowipetheairconditioneroruseavacuumcleanertodothecleaning.
•Iftheairconditionerisverydirty,youmayuseaclothsoakedwithmildhouseholddetergenttodothecleaning.
BEFORE THE SEASON
1. Checktoseeifanythingisblockingtheairinletandfrontgrille.
2. Ensure the bottom of the unit is not corroded or rusty.
3. Ensure the plug is not damaged.
4. Cleantheairlter.
5. Connecttoanappropriateoutletwithsucientpower.Seeproductstickerforinformation.
6. Load fresh batteries into the remote control.
AFTER THE SEASON
1. Pressthepowerbutton.Setthetemperatureto86ºF(30ºC)andletthemachineruninCOOLmodeforhalfofaday.
Makesureanysignsofcondensationontheoutsideoftheunitarewipedowithasoft,dry,cleancloth.
2. Turnotheunit.Unplugtheunitduringnon-operationalseasonstosaveenergyandforsafetyreasons.
3. Cleantheairlterscreenandinstallitbackinplace.
4. Clean the unit.
 •Useasoft,dryclothtowipetheairconditioneroruseavacuumcleanertodothecleaning.
 •Iftheairconditionerisverydirty,youmayuseaclothsoakedwithmildhouseholddetergenttodothecleaning.
5. Remove the batteries from the remote control.
WARNING
EXCESSIVE WEIGHT HAZARD!
Toreducetheriskofpersonalinjury,weadviseyouhavetheassistanceof2ormore
individuals while moving and installing the air conditioner. Failure to do so can result in
backorotherinjuries.Aroomairconditionercanweighbetween70–240lbs.

15
The following is a list of problems that are sometimes encountered when using a room air conditioner. Possible cause
andsuggestedremediesaregivenforeachproblem.Iftheproblemcannotbexedusingthesuggestedremedies,see
WHEN ASSISTANCE IS REQUIRED section on the next page.
TROUBLESHOOTING
BEFORE CALLING FOR SERVICE, PLEASE REVIEW THE CHART BELOW
ISSUE POSSIBLE CAUSES POSSIBLE SOLUTIONS
UNIT WILL NOT RUN •No power to unit
•Push reset button on power cord.
•SetFanControltopositionotherthanOFF.
•Makesureplugisrmlyseatedinoutlet.
•Checkforblownfuses,trippedcircuitbreakers.
LITTLE/NO COOLING
LITTLE/NO HEATING
(fan and compressor run)
•Freshair/exhaustdamperopen •SetventtoCLOSED.
•Obstructedindooror
outdoorairow
•Remove obstruction from indoor grille or
outdoor louvers.
•Dirtyairlters •Dirtyairlter.Cleanorreplace,asneeded.
•Unitundersizedforapplication •Checkwithdealertodeterminepropercapacityunit
for application.
LITTLE/NO COOLING
LITTLE/NO HEATING
(only fan runs)
•Temperature Control not set
properly
•For cooling, turn Temperature Control to
cooler setting.
•For heating, turn Temperature Control to
warmer setting.
NOISY UNIT
•Loose front on
mounting assembly •Tighten any loose parts.
•Weakbuildingconstruction •Provide additional support for unit.
•Water hitting fan blade •Normal in high humidity. Stop noise by removing
drain plug or adding condensate drain cup.
•Unitoversizedforapplication;
compressor cycles on and
ofrequently
•Checkwithdealertodeterminepropercapacityunit
for application.
MOUNTING SUPPORT NOT
INSTALLED
•Storm window frame installed
in window
•Somemodelsrequireremovalofstormwindowframe
before installation.
FROST ON INDOOR COIL
•Dirtyairlter •Cleanairlterbyvacuumingorwashingwithwater&
mild soap.
•Normal for low outdoor
temperatures
•Turning Temperature Control to warmer setting
reduces occurrence and duration of frost.
FROST ON OUTDOOR COIL
(heat pump)
•Normal for outdoor
temperatures at or below 45°
•Call Consumer Services at 844-472-2473 only if
unitdoesnotheatroomandyouhavechecked
all problems and remedies listed under “Little or
No Heating.”
ODORS IN COOLING •Mold, mildew, or algae
formation on wet surfaces
•To reduce algae growth, use algaecide tablet in base
pan;removedrainplug;addcondensatedraincup
and hose. Thoroughly clean unit.
ODORS IN HEATING •Normalforrsttimeheateris
used each season
•Caused by dust accumulation during unused months.
•Odordissipatesquicklywithheateruse.
WARNING
Toreducetheriskofelectricshock,personalinjury,ordeath,turnthefancontroltotheOFF position
andremovetheunitplugfromthewalloutletbeforedoinganyinspectionormaintenancework

16
The design and specifications are subject to change without prior notice for
product improvement. Consult with the sales agency or manufacturer for details.
BEFORE CALLING FOR SERVICE, PLEASE REVIEW THE CHART BELOW
ISSUE POSSIBLE CAUSES
WATER PUDDLES INSIDE
UNIT OR IS COMING
INTO ROOM
•Adjustslopeofunitsoitdrainsdownwardtowardtheexteriorofthehome.
(Seeinstallationinstructions.)
•Makesurethatthereisnodebrisblockingthedrainageareaoftheunit.
•If the air conditioner operates in high humidity for a long time, moisture may be
condensedandappearattheairoutlets(louvers).
WATER DRIPPING OUTSIDE •Unitisremovingalargequantityofmoisturefromahumidroom.Thisisnormalduring
excessively humid days.
NO REMOTE CONTROL
SIGNAL IS RECEIVED
•When the signal receiver on the air conditioner is exposed to sunlight or strong lights, it
mayfailtoreceivetheremotecontrolsignal.Shadeothesunlightordimthelighting.
•Ensurenothingisblockingthepathbetweentheremotecontrolandthesignalreceiver
on the unit.
•Checkthebatteriesintheremote.
UNIT BLOWS FUSES OR
POPS CIRCUIT BREAKER
•Makesurethereareenoughavailableampsonthecircuitfortheairconditioner.
•Largeunitswhichrunona230Vwillrequireadedicated20or30ampcircuit.
•Adedicatedpoweroutletisrequiredforallairconditioners.
ANY QUESTIONS?
Mostquestionscanbeansweredbyfollowingthe
troubleshooting tips included in this manual. If you have
other matters that cannot be resolved locally or you
need additional information regarding other cooling and
heatingproductsoeredbyPerfectAire,pleasecall:
CONSUMERSERVICES
Tel:844-4PA-AIRE(844-472-2473)
Website: www.perfectaire.us
WHEN ASSISTANCE IS REQUIRED
Help us give you prompt service by providing:
• Anaccuratedescriptionofproblem
• Completemodel,serial,andmanufacturingnumbers
fromproductsticker
• Proofofpurchase(salesreceipt)uponrequest
Repairbyunauthorizedservicerthatresultsin
subsequentfailureofunitvoidswarranty.Warranty
detailsarecontainedinwarrantycerticateenclosed
with unit. Keep accurate records of service calls,
including what was done, servicer's name, and date
of service.

Distributed by:
Perfect Aire, LLC
5401 Dansher Rd.
Countryside, IL 60525
844-4PA-AIRE | 844-472-2473
www.perfectaire.us
WINDOW
AIR CONDITIONER
FOR MODEL:
2PAHP18002
WITH HEAT PUMP
Before using your air conditioner, please
read this manual carefully and keep it for
future reference, along with your receipt.
Specification and performance data is subject to change without notice.
Printed in China
PA/User_2PAHP18002/11212017
USER MANUAL