Please check the following troubleshooting tips before calling for assistance.
PROBLEM REASON SOLUTION
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Unit not plugged in Plug in unit and turn on the ON/OFF switch
by gently pressing it.
Unit is out of water Fill the tank with water. (See page 5.)
Wall outlet has
no power
Check the circuit and fuse; try another
wall outlet.
Excessive noise Vibration between
the unit and surface
Place the unit on a stable, level, waterproof
surface.
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Unit is too far from
end of table or too
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Move unit closer to edge of table so mist
has more time to dispense. The unit should
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Little/no mist
No water/low water
in water tank Add water to the water tank.
The ON light is not
working
Press the ON/OFF switch to turn the unit
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the unit on with the night light.
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surface
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Red LED is on. The
water level is too low. Add water to the water tank.
The water is dirty or
stale.
Thoroughly clean unit and place fresh
water in the tank per the instructions in
this manual.
The nebulizer/
transducer or fan
does not work.
Clean the water reservoir as per the
instructions. Leave water/vinegar solution
in base for at least 5 minutes.
Condensation on
windows or unit
The room is too small
or too humid. ;\YU[OL\UP[VɈ
Scaling on
nebulizer/transducer Water is too hard <ZLKPZ[PSSLKVYÄS[LYLK^H[LY*SLHU[OL
water reservoir per the instructions.
Mist circling in base
but not coming out
of the nozzle
Too much water in
base
Empty the base and replace the tank. Do
not add water to the reservoir.
After reviewing the above troubleshooting tips, should you have any questions or
concerns, please call Consumer Services at 844-4PA-AIRE (844-472-2473).