
When the Follow Me feature is activated, the remote will then act as the thermostat instead
of the unit, helping to further extended the units cooling range.
To activate the Follow Me feature, point the remote control towards the unit and press the
“Follow Me” button. The remote will display the actual temperature at its current location.
The remote control will send this signal to the air conditioner every 3 minutes until the Follow
Me button is pressed again. If the unit does not receive the Follow Me signal during any 7-
minute interval, the unit will beep to indicate the Follow Me mode has ended.
My unit is set to heat mode but the air coming out of the unit doesn’t feel hot at all.
Why?
PACH and 3PACH models are still primarily cooling units with electric heat capability. When
operating in Heat mode, the unit takes the outside air and passes it through its electric strips
producing warm air. These units are meant to be used for supplemental heat not as a main
heating source.
My window air conditioner is making a knocking noise, what is the issue?
Check that the unit is properly installed and level. Make sure there is nothing on the outside
or around the unit. Look through the air vents and louvers to see if any of the fan blades are
damaged.
There is water collecting in my window air conditioner and there is no drain
hole for the water to drain out of. Can I drill a hole for the excess
condensation to drain out?
DO NOT drain a hole in the unit. Doing so will void your warranty. In instances where there is
an excess amount of condensation there is a ¾in opening near the rear of the unit where the
water would drain from. The fan is designed to sling water onto the coils to maintain a cool
temperature, hence the splashing.
What does “bucket less” drain system mean for portable units?
Our portable units have an internal reservoir that accumulates condensation over time. Once
that reservoir reaches maximum capacity, the unit will stop operating to keep from
overflowing, and the bucket full code will show on the display. This indicates it’s time to drain
the reservoir. The water reservoir will have to be emptied out more frequently on days that
there is higher humidity. These units also come with the option to attach a tube or hose for
continuous draining.
Where is the back filter to the PORT, portable air conditioners, located?
The filters for the portable units are built in to the back cover.
Why does the air conditioner need to be to be upright 24 hours before running
for the first time?
It’s necessary for the oils in the compressor to settle before turning the unit on, not doing so
can affect the performance of the unit.
How does the Follow Me feature on the remote work?
When it comes to quality home shop, Perfect Aire is the brand you can depend on.