Perfecta Sunpitch User manual

“Our Name Reflects Our Quality”
perating Instructions & Product Care Manual
O
Sunpitch
Sunselect

“Our Name Reflects Our Quality”
www.perfectaawnings.com
THANK YOU!
Congratulations on your decision to
purchase a Perfecta retractable awning.
We are committed to providing you
with a quality awning that gives you
shade on demand quickly and
conveniently. To insure a long life for
your awning, we ask that you please
refer to the instructions listed within
this manual.
If you have further
questions concerning the care,
maintenance, or operation of your
Perfecta awning, please contact your
local Perfecta dealer.
Your awning has been constructed
by our exceptional team at Perfecta
Awnings, Inc., located in Coopersburg,
Pennsylvania. We are a family-based
business which strives for perfection
in each and every unit we build. Thank
you again for choosing our Company;
you are now part of our family.

1.0 Introduction
1.1 Symbols used in this manual
2.0 Safety
2.1 General Safety Information
2.2 Safety Devices
2.3 Residual Risks
3.0 Description of Awning
3.1 Components
3.2 Conditions for Use
3.3 Label
4.0 Transport & Installation
4.1 Transport
4.2 Installation
5.0 Use
5.1 Manual Awning
5.2 Motorized Operation
5.3 Automatic Operation
6.0 Maintenance
6.1 Routine Maintenance
6.2 Routine Cleaning
6.3 Troubleshooting
6.4 Extraordinary Maintenance
7.0 Dismounting & Disposal
able of Contents
T• This manual is an integral part of the Sunpitch and Sunselect awning models and has been written for users. It
is of fundamental importance for using and maintaining the product properly. It is forbidden to remove, rewrite or
in any way modify the pages and contents of this manual.
• The manual must be kept in one piece and stored in an easily accessible location until the awning is disposed.
• If the manual is lost or destroyed, please ask your dealer for a new copy, specifying the main product data and
where the new copy should be sent.
• The manufacturer reserves the right to update the product and relative manuals without being required to update
existing products and manuals.
• The manufacturer reserves all rights to this manual; it may not be fully or partly reproduced without written per-
mission.
• If the product is tampered with or modied without the manufacturer’s permission, the latter hereby declines all
liability for any damage that may derive.
SYMBOLS USED IN THIS MANUAL 1.1
Please note the WARNING SYMBOLS used in this manual as shown below.
GENERAL SAFETY INFORMATION 2.1
• In the event of rain, wind or snow, fully close the awning. Failure to do so could cause danger of personal injury
or damage to property.
• It is strictly forbidden to remove the safety devices installed on the awning (see Chapter 2.2“Safety Devices”).
• Powered awnings are opened and closed with a switch and/or a remote control unit; both of these devices must
be kept OUT OF REACH OF CHILDREN.
• Make sure no-one is standing near the awning while it is opening/closing.
• Do not place objects on the awning fabric.
• It is forbidden to hang from or hold onto the awning. Failure to do so could cause risk of serious personal injury
and damage to the awning.
• In case of doubt, consult your dealer BEFORE using the awning.
• Users may not perform unauthorized operations on the awning
(see Chapter 3.2 “Conditions of use”and Chapter 6 “Maintenance”).
• If the product is tampered with or modied without the manufacturer’s permission, the latter hereby declines all
liability for any damage that may derive.
• The user must promptly inform the dealer if faults and/or malfunctions are found on a safety device, or if any haz-
ardous situations arise.
ntroduction
I1.0
afety
S2.0
INFORMATION AND PRECAUTIONS
Instructions and useful advice for using and preserving. Failure to act on these messages
may impair the integrity and/or resistance of the product.
ATTENTION
OPERATOR HAZARD! These instructions and indications should be closely assessed and
observed. Failure to act on these messages may be hazardous for people.

• All maintenance and cleaning operations must be performed with the main power supply disconnected.
• Installation, initial start-up, adjustment and extraordinary maintenance operations may only be performed by a
qualied authorized Perfecta Dealer. This insures that in the event of a justied claim, competent experts will sup-
port you with advice and service, and warranty claims can be honored. Know that your local Perfecta dealer will
be glad to provide assistance to remedy any situation.
SAFETY DEVICES 2.2
EMERGENCY: In the event of a power outage, the awning can be closed with an emergency crank as long as the
motor was purchased with an override function. If you have a hardwired wall switch,the switch MUST be in the
neutral/middle position in order to use the emergency crank.
POWER FAILURE: Power failures will render your awning inoperable. Damages caused by motion or power
failures are not covered under warranty.
RISKS 2.3
DANGER OF FINGERS/ARMS GETTING CAUGHT in the folding arms while the awning is closing and opening.
The Sunpitch and Sunselect folding arm awning models can be installed on a wall, soffit or roof and can either be
manually operated or powered by a motor. Other accessories can be added on request with an upgraded motor.
COMPONENTS 3.1
The awning is made up of a metal structure and a piece of fabric.
• Metal structure: consists of a frame containing the working mechanisms for opening and closing the awning. It in-
cludes a square bar (A - Fig. 1), a front bar (B - Fig. 1) and folding arms (C - Fig. 1) tted with sheathed cables.
• Fabric (D - Fig. 1) attaches to the frame and provides shade.
escription of Awning
D3.0
Sunpitch
C
B
A
D
(Fig. 1)
The construction materials have been chosen to optimize resistance to wear deriving both from use and the
weather. All fabric is subject to variations in surface uniformity. If you notice some color variation in the fabric,
please be assured that it is normal. Wrinkling or dimpling are natural occurrences with retractable awnings. The
hems and seams create double layers which make the fabric thicker and tighter at the seams. This can cause dim-
pling anywhere in the fabric. This dimpling will not affect the quality of your fabric or awning. If you notice some
light lines or a marbling effect, this is called“crazing” and it will not affect the quality of the fabric. It is also pos-
sible for the awning fabric to sag as a result of its own weight. Stretching sometimes occurs with awning fabric.
If you notice that your awning is sagging, retract the awning slightly to restore tension.
Conditions of Use 3.2
This awning has been designed to offer protection from the sun and adjust the reection of light in the area be-
neath it; the product may only be used to move the incorporated fabric in and out in order to reach its fully open
and closed positions and, where applicable,intermediate positions.
The awning may only be used for the above purpose, even if it is installed with a waterproof or PVC fabric.
The awning may be used by adult operators.
The Manufacturer declines all liability for injury to persons or damage to property deriving from improper use.
Failure to observe the conditions of use automatically invalidates any warranty granted by
the Manufacturer.
ATTENTION
IT IS FORBIDDEN to use the awning for any other purpose as the relative operating
conditions could jeopardize personal safety.
IT IS FORBIDDEN to place objects on the awning and/or hang onto it.
A C D
(Fig. 1) Sunselect
B

The product may be installed at any height over 8’2.5” from the ground; the opening/closing switch
(only for powered awnings) must be tted in a protected position in a safe area.
The installation area must be large enough to allow the awning to be properly used and opened to its full extent.
Excessive heat can cause damage to your awning; therefore, do not barbeque or burn beneath or around
your awning.
LABEL 3.3
Label (A), showing information about the manufacturer, is generally applied to the square bar of the awning.
INFORMATION AND PRECAUTIONS
Operating the awning in icy weather will damage it!
ATTENTION
IT IS FORBIDDEN to install powered awning in explosive atmospheres.
ATTENTION
IT IS FORBIDDEN to install or place ladders or other objects in the operating area of
the awning.
ATTENTION
In the event of rain, wind or snow, fully close the awning. Danger of personal injury or
damage to property.
ATTENTION
Fit a keyswitch if the awning is installed in sensitive buildings such as schools, colleges,
hospitals, nursing homes, etc.
If the awning is installed with a remote control unit, it must be kept out of reach of children.
425 Springeld St. Coopersburg, PA 18036
MANUFACTURES OF HIGH-TECH, QUALITY AWNINGS
perfecta awnings inc.
®
(A)
Transport 4.1
Handling and transport operations are performed by the Dealer and/or Manufacturer which undertake to trans-
port the product in suitable packaging and keep it in perfect condition until it is delivered to the customer.
Damage to the product caused by the awning being dismounted and handled/transported after
installation is not covered by the warranty.
Installation 4.2
The position chosen by the user to install the product must be able to support the weight of the product and
be large enough to allow the awning to open to its full extent.
• Only use the awning as sun protection and for the purposes indicated in Chapter 3.2 “Condition of Use” of
this manual.
• It is strictly forbidden to climb onto or hang/place objects on the awning.
• If mold develops on the fabric, clean it as shown in Chapter 6.2 “Cleaning”.
In the event of a malfunction, contact your local Perfecta dealer.
ransport & Installation
T
se
U
4.0
5.0
ATTENTION
Assembly, installation and initial start-up operations may only be performed by suitably
qualiedspecializedtechnicalstaffprovidedbytheDealerortheManufacturer.
ATTENTION
Before using the awning, carefully read Chap. 2 “Safety” and Chap. 3.2 “Foreseen use
& Conditions of use”.
ATTENTION
Make sure no-one is standing near the awning while it is opening/closing.
ATTENTION
In the event of rain, wind or snow, fully close the awning. Danger of personal injury or
damage to property.

Manual Awning Operation 5.1
Open and close the awning using the supplied rod (A - Fig. 1) and crank (B - Fig. 1).
To extend:
• Insert the hook of the hand crank into the gear eye located on the end of the unit.
• Turn the handle to extend the unit. Be careful not to roll the fabric out past the point where the elbows lock out
and the fabric begins to sag. If this occurs, turn the crank handle in the opposite direction until the fabric becomes
tight again.The arms should always have a slight bend to them, which allows the unit to react in various weather
conditions.
To retract:
• Insert the hook of the hand crank and turn the crank handle in the direction to retract the fabric.
• Continue turning the crank until the front bar sits tightly against the roller tube and the fabric is protected under
the hood or awning shell.
• Fabric should ALWAYS roll off the top of the roller tube. Failure to do so could cause danger or damage to
awning (Fig. 2).
Powered Awning Operation 5.2
Generally, motors are supplied by Somfy Systems, Inc., the acknowledged world leader in specialized motors.
Motors are placed in the roller tube and require little or no maintenance. If a motor should fail to function, contact
your local Perfecta dealer for service.
Override motors allow you the safety and convenience of manual operation during an electrical failure.Somfy
motors also have an automatic overheat protection thermal switch. Repetitive use of your retractable awning may
cause the motor to overheat. This thermal switch will stop the motor from working for 15-20 minutes to cool
itself, rather than be damaged by excessive heat. For more detailed motor information, visit the manufacturer’s
website at www.somfysystems.com.
Open and close the awning using the portable REMOTE CONTROL (Fig. 1)
To extend:
• Press and release the button to extend the awning to the preset limit.
To retract:
• Press and release the button to retract the awning to the preset limit.
To stop movement:
• Press and release the middle button.
Please see www.somfysystems.com for more information on Motor, Automatic
Devices and Controls.
Please note: An upgraded motor will be required to add the following sensors.
ATTENTION
Assembly, installation and initial start-up operations may only be performed by suitably
qualiedspecializedtechnicalstaffprovidedbytheDealerortheManufacturer.
(Fig. 2)
A
B
5.3
3D Eolis Wirefree RTS Motion Sensor
Motion sensors are usually mounted on the arm of the awning. Upon detection of vibration, the sensor emits a
signal to retract the awning automatically. When the battery is low, the sensor will send a close command and
shut down.
Sunis (Sun & Motion) Wirefree RTS Motion Sensor
Upon detection of sunlight, the sensor emits a signal to extend the awning based on the sun’s intensity. When the
battery is low, the sensor will send a close command and shut down.
To control your awning,simplypress and hold the button on the bottom of the remote to identify the current
mode. Continue to hold the button to select a different mode. Once the mode has changed, release the button.
The left side indicates motion control function. The right side of the remote indicates both the sun and motion
control function.
Routine Maintenance 6.1
If performed at the indicated frequencies, the following operations will keep the product in good condition.
Twice a year, before and after summer:
Check the fabric for tears or broken stitching: in spring, before use in summer, and in autumn, before closing
for winter.
Once a year, before summer:
With the awning approximately half open, lubricate all moving parts with silicon oil:
• Lubricate the awning on the part opposite the control (motor or crank-rod) (C - Fig. 2).
aintenance
M6.0
ATTENTION
It is strongly recommended to disable the sun control when your awning will be unused for
an extended period of time. Do not rely on optional motion sensors or sun/motion control
to protect against wind damage. Wind damage is not covered under warranty.
ATTENTION
Switch off the main supply before carrying out any maintenance and cleaning operations.
Before operating the awning, carefully read Chap. 2 “Safety”.
Installation, initial start-up, adjustments and extraordinary maintenance operations may
onlybeperformedbysuitablequaliedspecializedtechnicalstaff.
Please contact Technical Assistance.
ATTENTION
Switch off the main supply before carrying out any maintenance and cleaning operations.
(Fig. 1)

Check all fasteners (nuts, bolts, lags, etc.) for tightness.
Test the operation of the awning to be sure the extension and closure of the awning is working properly.
Be sure the awning closes tightly against the roller tube in order to keep your fabric clean.
Reinstall the valance by doing the following:
Simply remove the one small screw from the bottom of the end cap.
Insert the PVC into the valance hem. (A - Fig. 3)
Next,one person should guide the valance into the track going in the
direction of the seams being careful not to tear the stitching or fabric.
The other person should guide the valance as it is pulled.
Line the fabric valance up with the main body fabric.
Re-attach the end cap to its original position and tighten the screw.
(Fig. 3)
Once a year, before winter
Before retracting your awning for the last time, make sure the awning fabric is clean and dry to prevent mildew
from forming over the winter.
We also recommend the removal of the valance to prevent weathering.
Remove the one small screw from the end cap.
Slide the valance out to the left when facing the awning, out of the front bar removing both the valance
and the PVC tubing.
Pull the PVC tubing out of the valance hem.
Roll up the valance.
Replace the PVC tubing back in the front bar.
Re-attach the end cap to its original position and tighten the screw.
**If you have a vario-volant drop, remove the bottom pipe out of the pocket on the bottom.
Roll valance up into the cassette and store the pipe in a safe place.
Be sure to place the valance in a dry, well-ventilated area away from rodents for the winter season.
Never store your fabric in a plastic bag; this can trap moisture and promote mildew.
If you have a plug-in motor, we suggest unplugging the power cord from your wall outlet and covering
the socket to prevent rain and moisture from entering the outlet.
(Fig. 2)
(Fig. 3)
BC
A
Cleaning 6.2
Keep the fabric clean to prevent the formation of mold caused by deposits of dust or other materials on the fabric;
this can be done by vacuuming the dust or cleaning the fabric with a sponge or cloth and warm water. Dry the
fabric afterwards. Never allow debris to be rolled up in your awning. These items can cause staining or puncturing.
Never allow birds to nest on or near your awning.
If installation is near saltwater, rinse the awning framework at least once a month with water and lubricate the
moving parts with silicone spray. Avoid spraying the silicone on the fabric since this may cause discoloration or
staining. For added protection, you may apply a nonabrasive wax to the frame.
Cleaning using ladders, scaffolding and the like may only be performed by special staff who must observe current
safety legislation and use personal protective equipment such as safety harnesses and cables.
Troubleshooting 6.3
For any problems that are not indicated in the following table, please contact your local Perfecta dealer.
MANUAL AWNING
POWERED AWNING
Without electronic power unit
ATTENTION
Switch off the main supply before carrying out any maintenance and cleaning operations.
ATTENTION
Do not use solvents - ammonia - hydrocarbons.
ATTENTION
In case of faults or when troubleshooting, observe the safety regulations; in particular, danger
of lethal electrocution when troubleshooting or repairing electrical faults.
ELECTRICAL MAINTENANCE MAY ONLY BE PERFORMED BY QUALIFIED STAFF.
PROBLEM REASON REMEDY
The fabric does not roll up straight Arms out of symmetry Contact Local Dealer
Fabric thickness not uniform Fully rewind the fabric
PROBLEM REASON REMEDY
The fabric does not roll up straight Arms out of symmetry Contact Local Dealer
Fabric thickness not uniform Fully rewind the fabric
The awning does not fully close Limits incorrectly adjusted Contact Local Dealer
The awning does not fully open Motor gear moves Contact Local Dealer
The motor is very noisy Faulty wiring Contact Local Dealer
Faulty motor Contact Local Dealer
The motor stops after 4-5 Motor overheating Let the motor cool down
minutes of continuous use Protection tripped for 20 minutes

Extraordinary Maintenance 6.4
Spare parts must be requested from an authorized Perfecta dealer.
Close the awning before starting.
Turn off the main power supply and disconnect the circuit from the switch.
Disconnect the motor, tie the arms together, dismount the supports and remove the awning from the supports.
As the awning contains no hazardous materials, no special disposal precautions are required.
Observe the regulations in force at the time of disposal.
ATTENTION
Theawningmustbedismountedbyprofessionallyqualiedandtrainedstaff.
Contact Technical Assistance for a specialist.
ATTENTION
Allextraordinarymaintenanceoperationsmustonlybeperformedbyprofessionalqualied
and trained staff. Contact Technical Assistance for a specialist.
To dismount all or part of the awning, consult the assembly, installation and start-up instruc-
tions. The warranty will cease to be valid if unoriginal spare parts are used.
POWERED AWNING
With electronic power unit
PROBLEM REASON REMEDY
The awning does not move Fuse blown Contact Local Dealer
Faulty wiring Contact Local Dealer
The awning moves jerkily Wind sensor faulty Contact Local Dealer
The awning does not close in Fuse blown Contact Local Dealer
strong winds with motion sensor. Wind sensor faulty Contact Local Dealer
With the remote control unit, Dead battery Replace the batteries in
the awning opens or closes by itself. the remote control unit
(see Control instructions)
ismounting & Disposal
D7.0

“Our Name Reflects Our Quality”
www.perfectaawnings.com
CM-2015