personal comfort classic Series User manual

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classic series A4
owners manual

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Healthy Comfort Layers
Our Promise
“You will never regret buying a
Personal Comfort mattress.”
Welcome to the family of restful and happy Personal Comfort
owners. You can rest assured you’ve made a wise investment with
Personal Comfort. Your new number bed is a blend of state-of-the-
art technology and high quality craftsmanship. Your investment is
100% upgradable and each component can easily be replaced during
the lifetime of your mattress.
By purchasing a Personal Comfort mattress you are automatically
enrolled into our Bedfellows program and are eligible to receive
referral rewards. Our Bedfellows program gives you access to
exclusive benefits, insider sales and referral rewards for you and the
person you refer. Please see page 19 to learn more.
We’ve been manufacturing and servicing high quality mattresses
since 1973, so if there’s anything you need, we’re here to help. Our
Sleep Specialists are dedicated to helping you sleep better and are
available to answer any questions you may have about your new
Personal Comfort number bed.
We only use comfort layers that’s been
approved by the independent CertiPur-US
certification program. That means it’s
made without harmful ingredients (e.g.,
formaldehyde, heavy metals, phthalates)
and doesn’t give off harmful emissions.
Please visit the “list of participating
companies” section on CertiPur-US ’s
website to find Personal Comfort.
40-Years of Innovation. The Personal
Comfort mattress is designed in the U.S.A.
and manufactured by the producers of the
Original Number Bed , American National
Mfg. (Est. 1972). As a leader in the mattress
industry, We stand behind our products
by using the highest quality materials,
developing state-of-the-art technology and
providing the best customer service.
We Stand Behind Our Products
®
®

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Table of Contents Flex-Head™ Number Bed
Welcome .................................................................................................................
Download Our App ...........................................................................................
pg. 2
pg. 11
pg. 5
pg. 12
pg. 7
pg. 15
pg. 9
pg. 16
pg. 10
pg. 18
Assembling Your Mattress ............................................................................
Smart Bed Operation .......................................................................................
Remote Setup ......................................................................................................
120-Night Sleep Trial .........................................................................................
Safety Instructions/FAQ’s ..............................................................................
Comfort Tips .........................................................................................................
Warranty .................................................................................................................
The Flex-Head™ number bed allows you to raise your head without
disturbing your partner. The Personal Comfort Flex-Head™ sleep
system allows you to fully personalize your sleep experience.
Most Personal Comfort® Flex-Head™ orders come with in-home
setup and will not require you to assemble the mattress. However,
if you did not order the in-home setup service you will need to
assemble your Personal Comfort Flex-Head™ by following the
instructions found in this owner’s manual. The most notable
difference is that the comfort layers will be split toward the head of
the bed and the zippers will start at the foot of the bed.
For help with operating or installing your Power-Flex™ adjustable
base please refer to the instruction manual that came with your
adjustable base.
Mattress Care/Remote Pressure Scale Comparison ......................
Flat / Sleep Head Only Feet Only Zero-Gravity Dual Massage Pillow Tilt

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Parts You Should Have
7. 8.
3. 4.
1. 2.
6.
1. One air control unit and Two remotes
2. Two air chambers with hoses
(only one chamber for Twin, Twin XL, Full/Double, and Single Queen)
3. One bottom panel
4. One quilted top panel comfort layer
5. One support comfort layer
6. One airflow comfort layer comfort layer
7. One head, one foot and two side rails (cloth connected)
5.

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• Place bottom cover on bed foundation with zipper side
facing up, as shown.
• Position the holes in the bottom of the cover at the
head of the bed.
• Do not fold bottom cover down over base.
• Insert all rails inside the bottom cover, as shown.
• Position rail holes facing down at head of bed.
• “This Side Up” should be facing up on all rails.
• Rails will have snug fit.
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• Prepare your room or space for assembly; remove old mattress.
• Remove mattress components from boxes in room of assembly.
• For best results, please allow time for the comfort layers to
expand. It may take up to 30 minutes for complete expansion.
• Be sure to have your bed base, foundation or power base already
in place before you start assembly (not included).
We highly recommend that you watch the assembly video online.
You can watch it by visiting this link:
personalcomfortbed.com/assembly-instructions
Before we start, there are some things we need to do first.
Assembly Videos - Available Online
Assembling Your Mattress

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34
• Insert support comfort layer between the side and
head/foot rails.
• Gently push down so the comfort layer fits in the cavity.
• If the comfort layer does not fit, rotate and try again.
• Position air chamber(s) with base of hose connection
facing down.
• Carefully slide the white connector(s) and air chamber
hoses through the hole(s) at the head of the bed.
• Position air chamber(s) evenly inside frame.
• Place air control unit under head of bed frame. (Do not
connect power to the air control unit until step 6)
• Connect the air chamber hose(s) to the air control unit.
• There are markings for left “L” and right “R” on the air
control unit.
56• Correctly install the batteries in the
back of the remote.
• Plug pump into active power outlet.
• Once the pump and remote are
connected, you will see the value and
side of bed displayed.
• For first installation of mattress, use
Memory setting to auto inflate.
RIGHT LEFT

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7Remotes
Operation
Pairing
• Air control unit can have one or two remotes
connected at the same time.
• Remote will function for selected side until user
makes a change.
• You can also setup the air contol unit to be operated by
a smart phone via the Personal Comfort App.
• If remote does not connect, unplug and replug
pump into correct power outlet to restart the
connection signal for three minutes.
• Press and hold memory 1 and 2 buttons at the same
time for three seconds.
• If the beacon graphic is present, the remote is
searching for a connection.
• Pairing process may take up to a minute per remote.
• First press turns on remote / LCD.
• Firm = pump inflates chamber.
• Soft = pump deflates chamber.
• Press or “press and hold”, display will show
changing value.
• Once stopped, adjustment will be made after
two seconds.
• While adjusting, arrow will flash.
• Cancel any operation by pressing any key.
Left side of the bed
Right side of the bed
Firm adjustment
Soft adjustment
Left
Right

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• Once both air chambers have been filled with air,
position them inside the mattress as shown.
• To comply with fire safety requirements, you must place
the fire barrier above the air-flow comfort layer as shown.
• Place the quilted top panel on top of the mattress with
tag facing the head of the bed.
• Zip top panel to bottom cover (zipper is located on the
left side of the bed)
• It is normal for the comfort layer to have a tight fit.
• Add any accessory item, protector, sheets, pillows etc.
• If your order includes air-flow comfort comfort layer,
unroll comfort layer on top of the air chambers.
• Align comfort layer up with all four corners.
• If the air-flow comfort layer doesn’t seem to fit, it may
have to be rotated.
8
10 11
9
Zipper
Location

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You have successfully set up your new Personal Comfort® mattress.
Now it’s time to get a great night’s sleep. To help you find your
perfect sleep setting, start at the maximum setting of 50 and
decrease the bed slightly softer than you would prefer and go back
up until you reach your ideal comfort level. (Note, finding your
perfect sleep setting could take a couple of days.) Enjoy your new
Personal Comfort® mattress!
One of the biggest reasons why our mattresses are so popular is
because they can be upgraded or downgraded at anytime. Not
completely satisfied with your new mattress? No problem! Personal
Comfort® has set the industry standard, providing our customers a
100% satisfaction guarantee by offering a risk-free buying decision
accompanied by a comfort upgrade policy. If you find you’re among
the small percent of customers not fully satisfied, please speak with
a Sleep Specialist about your options. Comfort exchanges do not
include exchanging mattress sizes. (Example. King to Split King)
The most common sleep settings the majority of Personal Comfort®
bed owners sleep on are between 15-25.
Congratulations, Your Mattress is Assembled
100% Satisfaction Guaranteed
Recommended Sleep Settings
120-Night Risk Free Trial
Generally, your body may take 3-4 weeks before
it adjusts to your new sleeping surface. We
believe that you need a full 120 nights to try out
any new mattress. If, for whatever reason you’re
not completely satisfied with your Personal
Comfort® mattress, you may return your
mattress for a full refund. Adjustable bases are
not included.

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Give Your Body Time to Adjust
It can take anywhere from several nights to a few weeks for your
body to adjust to your new sleeping surface, especially if you’re
trying different sleep settings to determine your ideal comfort. When
you’ve found your preferred sleep setting, program this sleep setting
into memory feature of the remote. Try sleeping at this setting for
a minimum of five nights. After five nights, evaluate your sleep
experience and if necessary, repeat the process until you have found
your perfect number setting. We recommend starting at a higher
number and working your way down. The common sleep settings
most people use are between 15-25.
• Try to keep a regular sleep schedule.
• Try getting roughly 8 hours of sleep per night.
Proper Spinal Alignment
It’s very important to keep your spine in a neutral position
while sleeping. Owning a Personal Comfort® mattress
allows you to adjust your level of support depending on what
position you sleep in. The images to the right show what
can happen if you over-inflate or under-inflate your number
bed. We recommend that you take the time to find what
is comfortable for you and your body. Please call with any
questions.
The Anti-Snore Feature
The Anti-Snore feature can be found on Power-Flex™
adjustable bases. The Anti-Snore pre-set position (on your
remote) raises the head of the bed slightly to open airways
and improve breathing and reduce snoring.
Reasons to Alter Your Ideal Sleep Setting
Once you’ve found your ideal sleep setting, you should be able to
experience a deep, restorative level of sleep. However, you may need
to adjust your sleep setting for any of the following reasons.
• Strained or pulled muscles
• Back pain
• Weight change
• Pregnancy
• Sunburn or injury
• New sleep position
• To get in and out of bed
• To give bed a “full” appearance
Tips to Get You Sleeping Better
Over Inflated Under Inflated
Ideal Setting

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Control Your Bed Using Your Smart Phone or Tablet
Adjust your mattress wirelessly by using your smart phone or tablet.
Our state-of-the-art air control unit has a built-in bluetooth module
that allows you to sync your device to the mattress. Just launch the
Personal Comfort® app, select your side and start adjusting. It’s really
that simple! Our app allows you to control both, your number bed
and your adjustable Flex 5, 7 or 9 base. If you purchased a flex head
mattress, you mush use the app to raise the feet together. Our app is
compatible with Andriod and iOS operating systems.
How to Download Our App
• Visit the Google Play store or App Store and search “Personal
Comfort” and install the app.
• Make sure you are near your mattress when you first open the
app. Touch “connect” you should see the air control unit and
adjustable base (option) come on your screen.
• Follow the on-screen instructions to connect your bed.
Download Our App
TRY OUR
APP

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Product Details
• Comprehensive collection of sleep data
• Individual smart analysis
• Professional and Accurate Non-wearable
Sleep Monitor
• Mechanical design offering a full
compatibility to any morphology
• Balanced cable with channels
separation for fast and easy custom-
made solutions (bi-amp)
The Most Accurate Sleep Monitor
RestOn’s accuracy can benchmark medical devices and
surpass any wristband. RestOn’s innovative structure
embeds a 2-foot long medical-grade sensor into a less
than 2 mm thin belt, and can be placed right under your
chest area during sleep. Its accuracy is reinforced by the
sensor’s advanced sensitivity, extra-large impact area
and close proximity to your vitals. RestOn also utilizes
pioneering algorithms that ensures that each set of data
is clearly distinguished and analyzed.
Analyze Your Sleep Quality
Besides monitoring real-time heart rate and respiratory
rate, RestOn can also keep a comprehensive score of your
sleep. Sleep time and duration, number of times waking
up and/or turning over and leaving the bed as well as
breathing and heart rate are analyzed to determine the
actual sleep quality.
Comprehensive Sleep Parameter Monitoring
RestOn Uses Multiple Ways To Collect Data To Achieve
Comprehensive Sleep Parameter Monitoring. Heart rate
and respiratory rate are measured in real time to read
as accurately as possible. The device records the time it
takes to fall asleep and the actual sleep time.
Non-Wearable Is Smarter
RestOn is designed to be seamlessly incorporated into your sleeping
haven. It is non-wearable and ultra-thin. With one single snap of
the magnetic lid, the device is fixed on the sheet and automatically
turned on at the same time.
NOX Sleep System
Smart alarm to wake you up naturally. Being awoken from light sleep
vs. deep sleep leaves you feeling more refreshed. RestOn will let your
smart phone know when you are at the lightest part of your sleep
cycle and Nox will wake you up within 30 minutes prior to the time
you set. That way, you always wake up at the right time for you.
Your Own Personal Sleep and Health Consultant
Scientific evaluation and smart analysis of individual
sleep report and status of each person. The app provides
sleep consultation, tips and suggestions for exercise,
diets, sleep habits, etc. to help users create their perfect
personal sleep plan and improve their sleep quality.
Achieve Your Best Sleep
The individual analysis makes it easy to achieve your best
sleep. Sleep Facts Wiki, Sleep Analysis and Sleep Advice -
all in the palm of your hand.
Smart Bed Operation
This feature is available on orders that included a Smart Bed sleep
tracker. If your order did not come with one you can always upgrade.
Please contact us for more details.

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Bedding Accessories
To find your perfect sleep setting. Start at the maximum of 50
and decrease the bed slightly softer than you would prefer
and go back up until you reach your ideal comfort level.
(Note, finding your perfect sleep setting could take a couple
of days) Enjoy your new mattress!
Chili / Pad Technology
Your best night’s sleep is just a few degrees away! ChiliPad™ is
a cooling mattress pad that also heats. It regulates the surface
temperature of your mattress so that you can sleep comfortably
throughout the night.
Sheets
If you are looking for bamboo, 100% cotton or any high quality high
thread count sheet set, we have you covered. We also carry sheet
sets for your Flex-Head™ mattress.
Mattress Toppers
Latex, memory foam or gel mattress toppers are a great way to add
additional plushness to your new Personal Comfort® mattress.
Mattress Protectors
Our waterproof and breathable
mattress protectors will help
preserve your investment by
protecting against stains, wear
and tear, moisture and allergens.
Pillows
A quality pillow plays a huge part
in quality sleep. Check out our
wide variety of options for all types
of sleepers.

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Adjustable Bases and Additional Accessories
Power Bases
Power-Flex™ adjustable bed bases
include free curb side shipping at the
best prices and service. In-home set
up is available for an additional charge.
Our power bed bases come with a
lifetime warranty.
Snap Tight Foundation
This easy-to-assemble composite bed
base foundation with modern woven
charcoal upholstery is designed to
accent your mattress. Its supports are
made up of a proprietary composite
blend material combined with wood.
Metal Bed Frame
Patented Tri-Support™ system creates
optimal frame support. Up to nine legs
of support for exceptional stability.
Avaliable is all sizes.
Diamond-Tufted Headboard
An eye catching headboard brings a
fresh yet timeless style, this headboard
also features geometric buttonless
tufting. (more options available)
Patented Reversible Top Panel
You’ll find the reversible quilted top
panel comfort layer only available on
Personal Comfort mattress models
A5 - A10. The versatility of the patented
design provides a sleeping surface with
a two-sided option. Some top panels
even come with two different materials,
giving you a summer and winter side to
sleep on. Having the ability to utilize
Personalized Comfort
You can easily upgrade the
comfort layers, bottom panel,
center panel, and top panels
at any time for the life of your
mattress. Our Classic Series
models can even be upgraded
to our Elegance Series with ease.
(A2, A3 are not fully upgradable)
both sides of your reversible top panel increases the lifespan of the
sleeping surface. We recommend flipping your top panel every
6-months. You can also easily launder your quilted top panel comfort
layer by having it professionally dry cleaned.
True Dual Adjustability
When you order a Queen, King or California King sized Personal
Comfort number bed, each person will have the ability to individually
personalize their side of the mattress. The 2-Zoned™ technology
consist of a left and right zone in the mattress.

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Mattress Cover Care
The bottom, center and top panel of your Personal Comfort mattress
can easily unzip to be professionally dry cleaned. Do not attempt
to wash the cover pieces yourself, as some of the materials and/or
stitching may shrink. Do not apply over the counter stain remover as
it may yellow the fabric.
Extending The Life of Your Mattress
We carry a line of waterproof and breathable mattress protectors
that will help preserve your investment by protecting against stains,
wear and tear, moisture and allergens. Investing in a mattress
protector to increase the life of your new Personal Comfort mattress.
Moving Your Mattress
The Personal Comfort bed’s proprietary construction makes moving
your mattress simple and easy. You may have to disassemble a
portion of the mattress to relocate it however, many of our customers
feel there is no need for disassembly of any kind, since your mattress
zips up into a one-piece.
Before moving your mattress, fill the air chambers to their maximum
setting to prevent components from moving or shifting inside your
mattress. Next, unhook the hose connections from the air control
unit and remove the remotes. We recommend boxing up the air
control unit and remotes in the original boxing to prevent damage.
Additionally, wrapping your mattress with plastic before moving will
provide protection from potential damage and staining.
Remote Pressure Scale Comparison Mattress Care and Mattress Moving Tips
Personal Comfort®
Number Pressure (psi) Number Pressure (psi)
Sleep Number®
1-6
7 0.13
<0.13
0 <0.16
8 0.15 5 0.16
9 0.19 10 0.18
10 0.19 15 0.20
11 0.21
12 0.23 20 0.22
13 0.25 25 0.24
14 0.27 30 0.26
15 0.29 35 0.28
16 0.31 40 0.30
17 0.33 45 0.32
18 0.35 50 0.34
19 0.37 55 0.36
20 0.39 60 0.38
21 0.41 65 0.40
22 0.43 70 0.42
23 0.45 75 0.44
24 0.47 80 0.47
25 0.48
26 0.50 85 0.50
27 0.52
28 0.54
30 0.58
32 0.62
33 0.64
29 0.56 90 0.55
31 0.60 95 0.60
34 0.66
35 - 50 (MAX) 0.68 - 0.97
100 (MAX) 0.65
To see the full chart,
visit: personalcomfortbed.com/compare-to-sleep-number

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Surge Protector (Recommended)
Before you plug in your air control unit, we highly recommend
using a 60Hz, 120VAC 50 W surge protector (not included). A surge
protector will protect your air control unit and electronics from
damage caused by a power surge or a lightning strike, neither of
which is covered by the 25-year limited warranty.
Power Base
After your power base has been unboxed, for safety, immediately
dispose of the packaging. To avoid injury, children and pets should
not be allowed to play on or under the power base.
• Your Personal Comfort bed is for in home use, any other use will
void the limited warranty.
• The remote should be used under adult supervision at all times.
• Your air control unit and remotes are not water proof.
• Keep the air control unit and remotes away from heat sources.
• Do not open up the air control unit or the remotes, if these are
tempered with, this will void the limited warranty.
Safety Information FAQ
Comfort layers expansion time frame
Please allow up to 30 minutes for full expansion and best results.
Wrong size rails, they look too long or too short
If the distance between your side rails appears to be too short, flip
them over (from left to right) and try again. They may be upside
down. The rails should not be folded over any fabric. To watch
a video about this visit personalcomfortbed.com and click on
troubleshooting.
Mattress slopes to the edge or to the middle
Sloping is generally caused by air chambers that are misplaced or
misaligned. You may need to reposition your air chambers. To do
so, deflate your mattress to half capacity. Unzip the center panel to
expose the air chambers and reposition them toward the middle
by pushing them together and straight. Make sure they are not
constricted by any other comfort layer pieces as well. They should
have a very snug fit when properly aligned.
Bulges or lumps across the mattress after assembly
Occasionally, comfort layers can bunch inside the mattress. You may
need to readjust them. To do so, unzip your mattress top panel to
expose your comfort layers. Adjust the comfort layers so there is an
even distribution of comfort layers over your air chambers. You may
have to completely remove them to reposition properly.
My bed feels like it’s losing air
Disconnect your air control until from your surge protector. Wait 30
seconds and plug in air control unit back into the surge protector.
Can I use my existing box spring or foundation?
The Personal Comfort number bed must be placed on a smooth, flat,
surface. We recommend the DIY foundation or the Power-Flex power
bases to ensure proper support and comfort. Placing the Personal
Comfort number bed on a wooden slat surface with spacing greater
than 3” apart will void your warranty.
FAQ

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FAQ
One side of the mattress is losing air throughout the night
Our air chambers have a one-way valve system and shouldn’t
experience any air loss form your number bed mattress. In the rare
event that a component may leak, you are covered by the 25-year
limited warranty. To start diagnosing the issue, check all connections
between the air chambers and the air controller. Disconnect each
fitting and examine the black o-ring for any damage. Lubricate with
a non-petroleum based lubricant like mineral oil or vegetable oil (do
not use Vaseline). Reconnect the fittings and make sure you hear
a “click” sound when the setting is secured. To help identify a leak
origin, try switching hose connections at the air controller. Re-inflate
mattress and note which side of the bed (air chamber) deflates over
time. Please note: it may take a full sleep cycle to determine where
the leak resides. If the leak switched to the other side of the mattress
(other air chamber), your air control unit may need to be repaired/
replaced. If the leak stayed on the same side of the mattress, your air
chamber and/or fitting may need to be repaired/replaced. If this is
the case, please call customer service at 1-877-776-0431 ext. 2.
Body impressions versus under inflation
If you still feel that your mattress has a body impression after you
have a fully inflated your mattress, please check for leaks. If there are
no leaks, you may want to unzip and remove the mattress top panel
and realign the comfort layers to redistribute the material where
you are experiencing the body impression. Compression over time is
considered normal.
“New car smell” new fabric and material odors
Your mattress is manufactured only days before it ships. It’s normal
at first to notice a “new car” smell. The smell will fade overtime,
generally within a few days. You may wish to unzip your mattress
during the day to allow it to air out while it’s not in use. A simple trick
is to take a few dryer sheets and lay them on top of the air chambers
to relieve any temporary odor with a fresh laundry smell.
Hand Control and Air Control Unit
Air control unit doesn’t turn on or has stopped working
Make sure you have power to your surge protector and your air
controller system. Then, check to see if it is plugged into an outlet
that has power. If the electrical is controlled by a switch make sure
the switch is turned on. To verify that your air pump system has
power, the remote must be plugged into the air control unit. The
remotes will illuminate when the air control unit is connected to
a power source. If the air control unit still does not turn on, please
contact customer support at 1-877-776-0431 ext. 2.
Changes and fluctuations of a sleep setting
Temperature and atmospheric changes might slightly affect your
sleep setting, this is normal. For accuracy, always set your number
bed setting while you are laying on the bed. The remotes have a
dynamic read out so minor fluctuations of 5 points are normal.
Remote(s) do not turn on or are not working
Make sure your batteries are properly installed and are not old or
depleted. Use AAA alkaline batteries only. Do not use rechargeable
batteries. Make sure the power cord is completely inserted in the
receptacle on the back of your air control unit.
Power outage and number bed functionality
In the event of a power outage, your air chambers should remain
inflated and your mattress should stay at the same sleep setting,

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**If service is required, contact our Warranty Department at 1-877-776-0431 for
specific instructions on returning the defective item for service.
***This warranty does not cover conditions resulting from normal wear and tear.
Any issues resulting from normal wear and tear include, but are not limited
to: mattress cover compressions, comfort layer compression, discoloration of
comfort layer, or discoloration of air chambers.
**Personal Comfort® mattresses have a lifetime of 25 years. Our Never
Sag guarantee ensures that normal comfort layer compression, body
impressions and air chambers thickness will not compress to 25% of the
overall thickness of the mattress when the air chamber(s) is/are fully
inflated.
All claims relating to the limited warranty products should be made by
contacting our Warranty Department at: 1-877-776-0431, or writing to: Personal
Comfort®, Attn: Warranty Department, Personal Comfort c/o American National
Mfg. 4400 NW 41st Street, Suite 200, Riverside, MO 64150
Defects and Product Issues
If something doesn’t seem to be functioning the way you expected during
your 120-night trial or warranty period, please call us to let us know. Examples
would include an air control unit malfunction, remotes not displaying numbers
Mattress
Component
Air Chamber
Air Control Unit
Mattress
Foam Cavity
3 Years (+1 Day)
to 8 Years
Repair or replace at
no charge
Replace at 50% of
the suggested retail
price
Replace at 65% of
the suggested retail
price
Replace at 80% of
the suggested retail
price
Replace at 90% of
the suggested retail
price
Repair or replace at
no charge
Replace at 50% of
the suggested retail
price
Replace at 65% of
the suggested retail
price
Replace at 80% of
the suggested retail
price
Replace at 90% of
the suggested retail
price
Repair or replace at
no charge
Replace at 50% of
the suggested retail
price
Replace at 65% of
the suggested retail
price
Replace at 80% of
the suggested retail
price
Replace at 90% of
the suggested retail
price
Repair or replace at
no charge
Replace at 50% of
the suggested retail
price
Replace at 65% of
the suggested retail
price
Replace at 80% of
the suggested retail
price
Replace at 90% of
the suggested retail
price
8 Years (+1 Day)
to 13 Years
13 Years (+1 Day)
to 20 Years
20 Years (+1 Day)
to 25 Years
0-3 Years
Warranty
25 Year Warranty
The Personal Comfort® mattress is built from the finest quality of materials and designed to
provide maximum comfort and durability. That’s why we stand behind our products with the
industry’s best limited warranty. Our warranty applies to the original purchaser and is valid
for 25 years from the date of purchase. If a defect is found in the materials or workmanship,
we will inspect, and, at our opinion, repair or replace the product under the terms and
conditions of this warranty. Personal Comfort® reserves the right to substitute materials if the
original materials are no longer available.
This warranty covers defects in manufacturing and does not apply to any defects caused by
misuse, improper assembly, negligence, accidental damage or regular wear. This warranty
covers the entire mattress set: fabrics, comfort layers cavity, air chambers and air control unit.
To file a warranty claim, please contact us and provide a
proof of purchase (order number), explain the issue or defect,
and arrange with our warranty department for return of
the defected item(s) for servicing. If you have any questions
regarding this 25-year limited warranty, please contact our
warranty department at 1-877-776-0431.
Some states do not permit limitations on how long an implied warranty may last. Some
states do not permit the exclusion or limitations of incidental or consequential damages, so
either both of the above limitations may not apply to you. This warranty gives you specific
legal rights and your rights may also vary from state to state.
All warranty replacement part claims ship standard ground. Standard shipping rates apply
for warranty claims after 3 years. Expedited shipping is available, however it will be covered
at the customer’s expense.
Our liability is limited to this written warranty. No other warranty is expressed or implied,
nor does this warranty cover so-called incidental or consequential damages.
The Personal Comfort number bed must be placed on a smooth, flat, surface. Placing the
Personal Comfort number bed on a wooden slat surface with spacing greater than 3” apart
will void your warranty. The DIY Foundation will not void your warranty.
25-Year Warranty is honored by our manufacturing partner, American National Mfg.

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Bedfellows
Personal Comfort bed owners are what we call “Bedfellows” and with
that comes special “Bedfellow” perks.
• Exclusive Bedfellow discounts
• Earn referral rewards
• Earn points on purchases to be used in-store
Sign up by visiting our website at personalcomfortbed.com or give
us a call 1-888-694-4088.
Love your new Personal Comfort mattress? Please leave us a review
on both Trustpilot and Facebook for our products or service. If for
some reason you are unable to give us 5 stars, please email or call and
we’ll be happy to make it right!
Trustpilot: trustpilot.com/review/personalcomfortbed.com
Facebook: facebook.com/pg/personalcomfort/reviews/
“Best decision and investment my wife and
I have made. Absolutely love it”
Mark S. -
If for some reason you’re unable to give us a 5 star review,
please email or call us and we’ll be happy to help.
“If you suffer from back problems,
this is definitely the bed for you”
Robin W. -
“I haven’t experienced any shoulder pain since I’ve been
sleeping in my Personal Comfort bed”
Ronald B. -
Spread The Word
Refer a “Bedfellow” to Personal Comfort and receive up to $100
in-store credit to be used on future purchases. The “Bedfellow” you
referred also gets up to $100 in-store credit to be used on their first
purchase.

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