Petwa P7 sto User manual

Canada West

855 Park St., Unit 1

Regina, SK S4N 6M1

Canada East

490 Pinebush Rd., Unit 1

Cambridge, ON N1T 0A5

U.S.A.

56 Lightcap Rd.

Pottstown, PA 19464

9760 Mayower Park Drive,

Suite 110

Carmel, IN 46032

4655 McDowell Rd.W

Phoenix, AZ 85035

IAPMO R & T Certified

against CSA B483.1

Owners Manual

P7 STO

Hardness Taste and Odor Filter

1. Page 18 of this manual contains important maintenance procedures for the continued proper

operation of your unit. These MUST be performed regularly for your warranty to remain valid.

2. Read all instructions carefully before operation.

3. Avoid pinched o-rings during installation by applying NSF certied lubricant to all seals (provided with install kit).

4. This system is not intended for treating water that is microbiologically unsafe or of unknown quality without

adequate disinfection before or after the system.

Table of Contents

READ THIS PAGE FIRST

BEFORE STARTING INSTALLATION 3

COMPONENTS & SPECIFICATIONS

EFFICIENCY STATEMENT 4

SPECIFICATION 4

SYSTEM DIMENSIONS 5

BRINE TANK DIMENSIONS 5

INSTALLATION

UNPACKING / INSPECTION 7

BEFORE INSTALLATION 10

INSTALLATION STEPS 11

PREPARATIONS 12

ASSEMBLING BRINE TANK 13

INSTALLATION 14

OPERATION

STARTUP INSTRUCTIONS 15

DURING REGENERATION /SYSTEM CHECK LIST/ PLUMBING SYSTEM CLEAN-UP 17

MAINTENANCE INSTRUCTIONS AND SCHEDULE 18

REPLACEMENT

INSPECTION AND REPLACEMENT OF PISTON ASSEMBLY AND SEAL AND SPACER KIT 20

CLEAN INJECTOR ASSEMBLY 20

SERVICING OF PARALLEL ADAPTOR / 21

METER ASSEMBLY REPLACEMENT

(For Models Manufactured AFTER Valve Serial # Date of November 2015) / 21

METER ASSEMBLY REPLACEMENT

(For Models Manufactured BEFORE Valve Serial # Date of November 2015) 22

REPLACE MOTOR 22

REPLACE MICROSWITCHES / CIRCUIT BOARD REPLACEMENT 23

TIMER REPLACEMENT 24

AFTER SERVICING 24

PARTS BREAKDOWN 25

PARTS

POWERHEAD 26

CONTROL VALVE 27

TANK AND VALVE CONNECTION 28

TROUBLE SHOOTING GUIDE (P7STO) 29

PROGRAMMING

MASTER PROGRAMMING GUIDE (P7STO)) 30

ADVANCED MENU UPFLOW 32

MAIN MENU UPFLOW 33

DIAGNOSTIC SCREEN 34

HOW TO SET DATE AND TIME, MANUAL REGENERATION AND DEALER INFORMATION 35

READ THIS PAGE FIRST

BEFORE STARTING INSTALLATION



Read this manual thoroughly to become familiar with the

appliance and its capabilities before installing or operating

the new appliance. Failure to follow instructions in this

manual could result in personal injury or property damage.

This manual will also help you to get the most out of

your new appliance.

Installation must comply with all State, provincial or local

regulations. Check with your local public works department

for plumbing and sanitation codes. In the event the codes

conflict with any content in this manual the local codes

should be followed. Consult your licensed plumber for

installation of this system.

WARNING!: Do not use water that is microbiologically unsafe

without adequate disinfection before or after this system.

Do not install this appliance where it may be exposed to wet

weather, direct sunlight, or temperatures outside of the

range specified above.

This appliance is designed to operate on pressures of 30

psi to 125 psi. If the water pressure is higher than the

maximum use a pressure reducing valve in the water supply

line to the device.

This appliance is capable of operating at temperatures

between 40°F and 110°F (4°C - 43°C). Do not use this

appliance on hot water supplies.

Avoid pinched o-rings during installation by applying

(provided with install kit) NSF certified lubricant to all seals.

It is not uncommon for sediment, precipitated iron or

hardness to be present in water supplies. Precipitated

minerals or sediments can cause damage to the seals and

piston. This is considered a harsh environment and the seals

and piston would not be covered by warranty stated or

otherwise.

It is recommended to regularly inspect and service the

control valve on an annual basis. Cleaning and or replacement

of piston, seals, and or spacers may be necessary depending

on how harsh the conditions are. An Annual Maintenance kit

is available for this purpose

This publication is based on information available when

approved for printing. Continuing design refinement could

cause changes that may not be included in this publication.

The manufacturer reserves the right to change the

specifications referred to in this literature at any time,

without prior notice.

INSTALL NOTES &

SAFETY MESSAGES

Watch for the following

messages in this manual:



NOTE

Do not remove or destroy

the serial number. It must be

referenced on request

for warranty repair or

replacement

CAUTION!

Disassembly while

under pressure can

result in flooding.

WARNING!

ELECTRICAL SHOCK

HAZARD! UNPLUG THE UNIT

BEFORE REMOVING THE

COVER OR ACCESSING ANY

INTERNAL CONTROL PARTS

NOTE: used to emphasize

installation, operation or

maintenance information

which is important but does

not present a hazard.

CAUTION: used when

failure to follow directions

could result in damage to

equipment or property.

WARNING: used to

indicate a hazard which

could cause injury or death if

ignored.



4 5

Specications STO-100 STO-150 STO-200 STO-250 STO-300

7 Series Downow 18101128-1 18101146-1 NA NA NA

Salt Used - Per Regeneration 6.0 lbs 9.0 lbs 12.0 lbs 15.0 lbs 18.0 lbs

Water Used - Regeneration 86.4 gal 148 gal 162.4 gal 216.0 gal 224.8 gal

Hardness Removal - Grains P7 - 22,000 P7 - 33,000 P7 - 44,000 P7 - 55,000 P7 - 66,000

Tank #1 Carbon Quantity (ft3) 1.0 ft 1.50 ft 2.0 ft 2.5 ft 3.0 ft

Tank #2 Resin Quantity (ft3) 1.0 ft 1.50 ft 2.0 ft 2.5 ft 3.0 ft

Tank Size 9x48 10x54 12x52 13x54 14x65

Tank Jacket / Media Loaded P7 - No P7 - No No No No

BrineTank (Inches) 15.0x34.7 15.0x34.7 20.3 x 37.4 20.3 x 37.4 23.0 x 40.5

Salt Storage Capacity 240 lbs 240 lbs 350 lbs 350 lbs 420 lbs

Flow Rate @ 15 psi Pressure Drop 7.2 gpm 7.4 gpm 9.0 gpm 9.2 gpm 9.2 gpm

Flow Rate @ 25 psi Pressure Drop 10.0 gpm 10.1 gpm 11.9 gpm 12.1 gpm 12.1 gpm

BackWash Flow Rate 2.4 gpm 3.5 gpm 4.0 gpm 4.5 gpm 5.0 gpm

ShippingWeight 154 lbs 171 lbs 214 lbs 225 lbs 232 lbs

RegenerationType P7 - Downow

Plumbing Connections 3/4” 90 degree elbows and 1”straight connectors

ResinType Aquane 8% cation exchange resin

CarbonType Aquane Catalytic Carbon

Electrical Requirements Input 120V 60 Hz - Output 12V 650mA

WaterTemperature Min 39 - Max. 100° F

Water Pressure Min. 20 - Max. 125 psi

SPECIFICATION

Working Temperature:This unit must be

operated at temperatures between 40°F and

110°F (4°C - 43°C).

Working Pressure:This water softener

must be operated on pressures

between 30 psi to 125 psi. If the water

pressure is higher than 125 PSI, use a

pressure reducing valve in the water supply

line to the softener.

Voltage = 120V / 60 Hz

Pipe Size = 3/4” and 1”

• At the stated service flow rates, the

pressure drop through these devices will

not exceed 15 psig.

• The manufacturer reserves the right

to make product improvements which

may deviate from the specifications

and descriptions stated herein, without

obligation to change previously

manufactured products or to note the

change.

* Do not use water that is microbiologically

unsafe without adequate disinfection

before or after the system.

Peak flow rates intended for intermittent

use only (10 minutes or less) and are for

residential applications only. Do not use

peak flow rate for commercial applications

or for a continuous rate when treated

water supplies are geothermal heat pump,

swimming pool, etc.

For satisfactory operation, the pumping rate

of the well system must equal or exceed

indicated backwash flow rate.

All units come with plastic bypass

Maximum Iron = 1.5 ppm

Maximum Hydrogen Sulde = 0.0 ppm

Maximum Manganese = .75 ppm

pH = 6.5 to 8.5

All units are factory programmed to the below specifications. Alteration should only be done by a factory trained technician or after consultation with one of our technical

representatives if you have any questions please call 877-288-9888.

PERFORMANCE DATA SHEET

Model Number P7STO-100 P7STO-150 P7STO-200 P7STO-300

Qty High Capacity Resin 1.0 ft3 1.5 ft3 2.0 ft3 3.0 ft3

Rated Service Flow (gpm) 11.0 11.2 12.4 12.9

Pressure Drop at Rated Service Flow (psi) 15.0 15.0 15.0 15.0

Rated Softening Capacity (grains) 13,269 @ 3lbs 20,443 @4.5lbs 27,258 @6lbs 40,887 @9lbs

Eciency (grains/lb salt) 4,543 4,543 4,543 4,543

Max. Flow Rate to Drain (gpm) 2.0 2.4 3.5 5.0

Working Pressure Min. 20 - Max. 125 psi

OperatingTemperature 40°F and 110°F (4°C - 43°C)

These softeners conform to NSF/ANSI 44 for the specific performance claims as verified and substantiated by test data.These models are efficiency rated.The efficiency rating is valid only at the stated salt dose and

maximum service flow rate.They have a demand initiated regeneration (D.I.R.) feature that complies with specific performance specifications intended to minimize the amount of regenerant brine and water used in their

operation.These softeners have a rated softener efficiency of not less than 3350 grains of total hardness exchange per pound of salt (based on sodium chloride) and shall not deliver more salt than their listed ratings.The

rated salt efficiency is measured bylaboratory tests described in NSF/ANSI Standard 44.These tests represent the maximum possible efficiency that the systems can achieve. Operational efficiency is the actual efficiency

after the system has been installed. It is typically less than the efficiency due to individual application factors including water hardness, water usage, and other contaminants that reduce the softener’s capacity.These

systems are not intended for use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. For best results, use plain, white block salt. Refer to Installation/

operation manual and warranty for further details on installation, parts and service, maintenance and further restrictions or limitations to the use of the product.

EFFICIENCY STATEMENT

6(77,1*6 83

'2:16(/(&7

BTS100

Model Color Liquid Volume Tank Dimensions

(inches)

5 Pack Carton

Dimensions (inches)

Salt Capacity 5 Pack Carton

Shipping Weight

US Gal Liters L x W x H L x W x H Lbs Kg Lbs Kg

BrineTanks

BTS-100 Vanilla 25.0 94.5 15.0 x 15.0 x 34.7 16.6 x 16.7 x 61 230.0 104.1 54.4 24.7

* All brine tanks come with salt grid, safety oat and brine well

Models A (Inches) B (Inches)

P7STO-100 58 9

P7STO-150 64 10

P7STO-200 62 12

P7STO-250 64 13

P7STO-300 75 14

SYSTEM DIMENSIONS

BRINE TANK DIMENSIONS

6 7

1. Control Valve

Parallel Adaptor

7. Tank 1

C/w Adaptor 2. Tank

2 C/w

Parallel

Adaptor

Pipe connector - 14”- 18” / 8”- 12”Tanks

Red Clips (4pcs) O Ring / 1”BSP Straight (4pcs)

6. Parts Bag

There are 7 Red clips.

Please check to make sure

you have all of them.

3. Parts Box

2X 1”

Straight

Adapter

Bypass Tool

2 X 3/4”

Elbow

Adapter

Transformer

Grease

Packet

Upper Basket

Be sure to check the entire unit for any shipping damage or parts loss. Also note damage to the shipping cartons. Contact the transportation company for all damage and loss

claims. The manufacturer is not responsible for damages in transit.

Small parts, needed to install the filter, are in a parts box. To avoid loss of the small parts, keep them in the parts bag until you are ready to use them.

What is included in the box?

For Models P7-STO-100, P7-STO-150 and P7-STO-200, you will expect the following. Shipping Carton Quantity – 2

1. Control Valve

2. Tank 2 c/w Parallel Adaptor

3. Parts Box

4. Owners Manual

5. Drain Hose & Clamp (Not included in some brands)

6. Parts Bag

7. Tank 1 c/ Adaptor

UNPACKING / INSPECTION

Tank 1

Tank 2

P7-STO-300 only

will get Adaptor and

Oring Shown

2. Media Box

4. Control Valve

1. #2 Tank 2 C/W

Parallel Adaptor

Pipe connector - 14”- 18” / 8”- 12”Tanks

Red Clips (4pcs) O Ring / 1”BSP Straight (4pcs)

5. Parts Bag

There are 7 Red clips.

Please check to make sure

you have all of them.

4. Parts Box

2X 1”

Straight

Adapter

Bypass Tool

2 X 3/4”

Elbow

Adapter

Transformer

Grease

Packet

Upper Basket

For Models P7-STO-250 and P7-STO-300 models , the media and Control Valve is packaged separately in carton and

bags

What is included with P7-STO-250 and P7-STO-300 models?

1. Tank # 2 c/w Adaptor

2. Qty 6 of Media Boxes

3. Drain Line and Hose Clamp (Not Included with some models)

4. Control Valve with Parts Box

5. Parts Bag

8 9

Install the connectors with

tting as shown. Also install the

valve on the parallel adaptor.

Make sure all red

clips are rmly in

place before applying

pressure

a) Attach the four brine grid legs to grid plate.The legs will

snap on to the tabs of the salt plate making a“click”sound.

c) Drop the brine grid with brine well inside the

brine tank such that the nut tting faces the

hole on the brine tank. Then press the grid

evenly inside the brine tank until the brine grid

legs touches the bottom of the brine tank.

b) Insert the brine well assembly inside the grid

plate as shown below.

d) Take the brine tube and insert the nut and plastic sleeve as

shown below.

e) Insert the tube in the oat assembly elbow and hand tighten

the nut. In many cases the brine line already come installed

from the factory. Leave the other end of the brine line tube

inside the brine tank

f)For installation of brine tank

at the installation site, pull

the other end of the brine

tube from the hole on the

brine tank. The completed

assembly is shown on right.

IMPORTANT: The

hole in the brine

tank should line up

with the brine line as

shown.

Insert Sleeve

Insert Sleeve inside the Tubing

Attaching Brine Tubing to the Brine Line

of the Valve

*NOTE

Resin Cleaner

An approved resin cleaner

MUST be used on a regular

basis if your water supply

contains iron.

See page 25 - Res-Up®

Feeder Installation

Instructions

INSTALLING BRINE TANK*

,WHP

'HVF

6HULDO

<0/

Valve Serial #

Complete System Serial #

(22018448W): Part #

(L)Year : ’’ M’’ stand for 2016 year,’’ L’’ stand for 2015, ’’K’’ stand for 2014, ’’J’’

stand for 2013

(7)Month: 1 (Jan) 2(Feb) 3(Mar) 4(April) 5(May) 6(June) 7(July)

8(Aug) 9(Sep) A(Oct) B(Nov) C(Dec)

(3)Date: 1 2 3 4 5 6 7 8 9 A(10) B(11) C(12) D(13) E(14) F(15) G(16)

H(17) I(18) J(19) K(20) L(21) M(22) N(23) O(24) P(25) Q(26) R(27) S(28)

T(29) U(30) V(31)

(0001): Batch code

Check Valve Type and Valve Serial #

Check to make sure the valve type is what you ordered. The serial # label on the left will show 5650 (DF) for downflow valve and 5650 (UF) for Upflow valve The right Sticker

shows the serial # of the control valve. The middle Sticker is dataplate which provides information of Serial # and Date of Manufacture of complete system. Both Serial # labels

are important for troubleshooting.

Valve Serial #:

Year Month Date Batch #Part #

10 11

8QILOWHUHG:DWHU%\SDVV

/RRS&XW&DSSHG

*URXQG6WUDS5HTXLUHG%HFDXVH

RI%UHDNLQ&RQWLQXLW\

)LOWHUHG:DWHU/LQHLQ+RPH

Fig. 1.

BEFORE INSTALLATION

Make sure you have a copy of your most recent water test results. If your water has not been tested previously you can contact

your supplier of this product to obtain a water sample bottle to be sent to one of our facilities for a free analysis. It is important

that this product not be installed until you have this information.

In all cases where metal pipe was originally used and is later interrupted by poly pipe or the Noryl bypass valve or by physical

separation, an approved ground clamp with no less than #6 copper conductor must be used for continuity, to maintain proper

metallic pipe bonding.

Inspecting and Handling Your P7-STO Filter*

Inspect the equipment for any shipping damage. If damaged, notify the transportation company and request a damage

inspection. Damage to cartons should also be noted.

Handle the filter unit with care. Damage can result if it is dropped or set on sharp, uneven projections on the floor.

Do not turn the filter unit upside down.

To Insure this Product Functions Properly:

Your feed water line size to the unit must be a minimum of 3/4 inch with an operating pressure of no less than 30

psi and no more than 125 psi.

MECHANICAL:

Do not use petroleum based lubricants such as petroleum jelly, oils or hydrocarbon based lubricants.Use only 100% silicone

lubricants (grease packet provided in parts kit). All plastic connections should be hand tightened only. Teflon tape may be used

on connections that do not use an O-ring seal. Do not use pliers or pipe wrenches except where indicated by Nut shape (eg. pipe

adapters) All plumbing must be completed according to local codes. Soldering connections should be done before connecting

any pieces to the pipe as excessive heat can damage them.

Tools Required for Installation:

NOTE: We recommend installation only be completed by a competent installer or

plumbing professional to insure this product is installed in accordance with local

plumbing codes.

sTwo adjustable wrenches

sAdditional tools may be required if modification to home plumbing is required.

sPlastic inlet and outlet fittings are included with the filter. To maintain full valve flow, 3/4” or 1” pipes to and from the

filter fittings are recommended. You should maintain the same, or larger, pipe size as the water supply pipe, up to the filter

inlet and outlet.

sUse copper, brass, or PEX pipe and fittings.

sSome codes may also allow PVC plastic pipe.

sALWAYS install the included bypass valve, or 3 shut-off valves. Bypass valves let you turn off water to the filter for repairs if

needed, but still have water in the house pipes.

s5/8” OD drain line is needed for the valve drain. A 10’ length of hose is not included with some brands.

NOTE

All government codes and

regulations governing the

installation of these devices

must be observed.

NOTE

If a severe loss in water

pressure is observed when

the filter unit is initially

placed in service, the filter

tank may have been laid on

its side during transit. If this

occurs, backwash the filter

to “reclassify” the media.

*NOTE

Due to transportation

and climatic conditions all

connections including the

valve to the tank need to be

checked at time of

installation and tightened if

necessary.

NOTE

Check your local electrical

code for the correct clamp

and cable size.

CAUTION!

If the ground from the

electrical panel or breaker

box to the water meter or

underground copper pipe

is tied to the copper water

lines and these lines are cut

during installation of the No-

ryl bypass valve and/or poly

pipe, an approved grounding

strap must be used between

the two lines that have been

cut in order to maintain

continuity. The length of the

grounding strap will depend

upon the number of units

being installed and/or the

amount of copper pipe being

replaced with plastic pipe.

See Fig. 1.

Plug the Riser

Tube

Upper

Diffuser

The riser

(distributor)

remains inside

the tank seated in

the depression at

the bottom

a b c

PREPARATIONS

1. Media Installation (When Necessary). Models larger than 2.0 CF of media are shipped with separate media in pails or

boxes. Models lower than 1.5 CF of media come loaded with media and this step can be skipped for new installation.

a) Remove the adaptor from the mineral tank.

Grease the bottom oring of the adaptor with

silicone grease provided

b) Temporarily plug the open end of the riser tube to ensure

that no resin or gravel falls down into the distribution. The

riser (distributor) remains inside the tank seated in the

depression at the bottom.

Plug tube with a tape. Remove after media is loaded.

c) Fill support bed first. The media

will not always spill down inside

the tank and may need to be swept

inside.

The large funnel (sold separately

makes lling the tank easier and

neater. (Or an empty 1 gallon or 4

liter container with the bottom cut

out makes a good funnel.)

NOTE

The unit is not ready for

service until you complete

the start-up instructions,

page 15.

NOTE

Never make a direct

connection into a waste

drain. A physical air gap of at

least 1.5” should be used

to avoid bacteria and

wastewater travelling back

through the drain

line into the softener.

CAUTION!

The unit should be

depressurized before

installing or replacing media

Locate Water Conditioning Equipment Correctly

Select the location of your filter tank with care. Various conditions which contribute to proper location are as follows:

1. Locate as close as possible to the water supply source.

2. Locate as close as possible to a floor or laundry tub drain.

3. Locate in correct relationship to other water conditioning equipment (see Fig. 1, 2, 3 or 4, Page 11 and 12). if closer than 10

feet please install check valve in accordance with local plumbing codes.

4. Conditioners should be located in the supply line before the water heater. Temperatures above 110°F (43°C ) will cause

damage to conditioners.

5. Do not install a filter or filter in a location where freezing temperatures occur. Freezing may cause permanent damage to

this type of equipment and will void the factory warranty.

6. Allow sufficient space around the unit for easy servicing.

7. Keep the filter out of direct sunlight. The sun’’s heat may soften and distort plastic parts.

12 13

1. Determine the best location for your water filter, bearing in mind the location of your water supply lines, drain line and 120 volt AC electrical outlet. Subjecting the filter to

freezing or temperatures above 43°C (110°F) will void the warranty.

INSTALLATION STEPS

Please notice the inlet and outlet on the valve as shown here to determine

the position of the equipment:

NOTE

If the plumbing system is

used as the ground leg of

the electric supply, conti-

nuity should be maintained

by installing ground straps

around any nonconductive

plastic piping used in

installation.

NOTE

Before starting installation,

read page 17, Plumbing

System Clean-Up, for in-

structions on some proce-

dures that may need to be

performed first.

Facts to Remember When Planning Your Installation

1. All installation procedures must conform to local and state or provincial plumbing codes.

2. Outside faucets used to water lawns and gardens should not supply untreated water, replace untreated water with feed water

to the unit. If necessary to do this please install check valve, see page 14. A new water line is often required to be connected to

supply untreated water to the inlet of the water lter and to the outside faucets.

3. Make sure the bypass is attached well to the control valve. Connect the straight or elbow connectors to the bypass with red

clips. Connect the inlet and outlet of the water lter to the plumbing of the house.The control valve must not be submitted

to temperatures above 43°C (110°F).When sweat ttings are used, to avoid damaging the control valve, solder the threaded

copper adapters to the copper pipe and then, usingTeon tape, screw the assembly into the bypass valve.

Do not use pipe thread compound as it may attack the material in the valve body.

4. ApplyTeonTape and Orings to the ttings

5. Connect Filter to the house plumbing. Any solder joints near the valve must be done before connecting any piping to the valve.

Always leave at least 6”(152 mm) between the valve and joints when soldering pipes that are connected to the valve. Failure to

do this could cause damage to the valve.

6. Drain Line connection: UsingTeon tape, screw the 1/2”hose barb and attach oring into the drain port in the valve. Attach

1/2”drain hose (Supplied with some models and brands) to the hose barb and tighten securely with a hose clamp (Supplied

with some models and brands). Run the drain line to a oor drain or a laundry drain. Complete any necessary plumbing.

7. Using the Allen Key (included), place the unit in the bypass position. Slowly turn on the main water supply. At the nearest cold

treated water tap nearby remove the faucet screen, open the faucet and let water run a few minutes or until the system is free

of any air or foreign material resulting from the plumbing work.

8. Make sure there are no leaks in the plumbing system before proceeding. Close the water tap when water runs clean.

9. Open the brine tank / cabinet salt lid and add water until there is approximately 3”(75 mm) of water in the tank. Do not add

salt to the brine tank at this time.

Inlet

Outlet

Optional

Pipes Fixed

Structure

Brine Valve

Connector Detail

5/8” Overow Line

Brine Tank

Bypass

Assembly

Optional

Overow

Assembly

120V/10A

urrent Protect Socket

Water Pipe

let

Check Valve

Water Pipe Outlet

Drain Elbow

Assembly

Brine Elbow

Assembly

Main Tank

5/8” Drain Line

Floor drain

Cold (Raw water)

Cold (Filtered water) Cold (Raw water)

Water Heater

Tee to outside or high demand unltered water

Hot (Soft Water)

Water Filter

Check Valve

(Optional)

In In Out

Out

Cold (Soft Water)

o Outside Faucet

INSTALLATION

CAUTION!

Never insert drain line

directly into a drain, sewer

line, or trap. Always allow an

air gap between the drain

line and the wastewater to

prevent the possibility of

sewage being back-siphoned

into the conditioner.

NOTE

Waste connections or drain

outlet shall be designed and

constructed to provide for

connection to the sanitary

waste system through an

air-gap of 2 pipe diameters

or 1 inch (22 mm) whichever

is larger.

Outlet

NOTICE - THERE ARE INLET

AND OUTLET LABELS

ON THE VALVE. PLEASE

MAKE SURE TO PLUMB AS

SHOWN HERE

Inlet

14 15

JAN/01/2017

12:00AM

Sample

Connection

Sample

Connection

SERVICE

BYPASS

Sample

Connection

Sample

Connection

SERVICE

BYPASS

MANUAL REGEN

Delay Immediate

BACKWASH

IIIIIIIIIIIIIIIIIIIIIIII 15 Minutes

BRINE DRAW

IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII 50 Minutes

BACKWASH

BRINE DRAW

RINSE (SKIP)

REFILL (SKIP)

Regen Sequence - Once in Regeneration, the cycle can be skipped by pressing any button.

The controller will show the

following on the screen - Time,

Date and number of Days

Remaining for Regeneration.

STARTUP INSTRUCTIONS

This function is to accept the values if changed and advance to the next page in

the menu.

These buttons are used to increase or decrease the value of the settings while in

the programming mode.

This function is to enter the basic set up information required at the time of

installation.

Key Pad Configuration:

3. Add Water to Brine Tank

Open the brine tank /cabinet salt lid and add water as

per the info below. Do not add salt to the brine tank at

this time. BTR-100 -2.5 US Gallons

1. Connect the Transformer to the Valve

Plug the 12-volt transformer into a 120 VAC 60 Hz outlet.

Familiarize with Button Configuration:

2. Screen Display

4. Manually Regenerate the Valve

Manually step the valve to the BACKWASH position. If screen is locked, press MENU Key for 3 seconds to unlock.

Manually Regenerate theValve and move it to backwash position.

Press SET Button for 3 seconds. Press SET/REGEN Button once to select delayed or immediate regeneration.

Use Up and Down Arrows to Select. Immediate and Press SET Key Press MENU Button to exit and start Regen

Program Valve

1. If screen is locked, press “MENU” for 3 seconds to unlock. Press

“MENU” again to enter level one programming mode and adjust

CURRENT TIME.

2. Press “SET/REGEN” to adjust hours. When you have entered the

change value mode, the curser will blink. Press “UP or

DOWN” arrows to change the hour values. Press “SET/REGEN”

again to accept the hour value and advance to change the

minutes value. Press “UP or DOWN” arrows to change the minute

values. Press “SET/REGEN” again to accept the minute

values and advance to adjust the AM/PM values. Press “ or “UP or

DOWN” to change the AM/PM value. Press ““SET/REGEN”

again to accept the AM/PM value and exit. When you have exited

the change value mode, the curser will stop flashing.

Setting Current Date

1. Press “DOWN” to advance to CURRENT DATE.

2. Press the “SET/REGEN” to change the value. Press “UP or

DOWN” to change the values.

Setting Vacation Mode

1. Press “DOWN” to advance to VACATION MODE.

2. Press the “SET/REGEN” to change the value. Press “UP or DOWN” arrows to change the values.

Programming Flow Chart

Press SET/REGEN Key and change the values using UP and DOWN Key

SYSTEM LANGUAGE

ENGLISH

RESIN VOLUME

1.00 FT3

BACKWASH

10.0 MINUTES

VALVE OPERATION

SOFTENER

SALT SETTING

0.60 LBS/CF#

BRINE/RINSE

60.0 MINUTES

REGEN. MODE

METER DELAYED

REFILL FLOWRATE

0.70 GPM

RAPID RINSE

10.0 MINUTES

REGENERATION

TIME 2:00AM

UNIT CAPACITY

22,000 GRAINS

RESTORE DEFAULT

YES NO

CAPACITY CALC.

AUTOMATIC

RESERVE CAPACITY

75 GAL/PERSON

Press DOWN key Press DOWN key Press DOWN key

Press DOWN key Press DOWN key

SELECT ‘NO’

5. Add Salt to the Brine

Tank/Cabinet

Put 40 kgs of crystal water softener salt in

the brine tank. The unit will automatically

fill the water to the correct level when it

regenerates.

Start up and

programming

complete. Unit is

now operational.

STARTUP INSTRUCTIONS (CONTINUED)

NOTE** All units are factory programmed for the correct size and regeneration cycle alteration should only be done by a factory

trained technician or after consultation with one of our technical representatives if you have any questions please call:

1-866-874-2532

4. Manually Regenerate the Valve(Continued)

Key Pad Conguration:

4a. Open the inlet on the bypass valve slightly and very slowly allow water to enter the unit. (If the water enters too quickly it will push the media up into the control valve and

get plugged).

Once the unit has lled suciently that water is at least equal to the height of the top of the media shut down the water for 15 – 20 minutes for the media bed to soak. Unplug the

power cable. After the media bed has soaked for the recommended time continue.

4b. Open the inlet on the bypass valve slowly and allow water to enter the unit. (The outlet of the bypass should remain closed to prevent any nes or debris from entering the

plumbing system. Allow all air to escape from the unit before turning the water on fully then allow water to run to drain for 3-4 minutes, or until the water at the drain

appears to be clear of any nes.

4c. Plug in the valve. Allow the valve to continue its cycles until complete and back in service

4d. TheValve is already programmed from factory. Please set up date and time of day and feedwater iron as shown below:

16 17

Sample

Connection

Sample

Connection

SERVICE

BYPASS

Sample

Connection

Sample

Connection

SERVICE

BYPASS

DURING REGENERATION

Automatic Water Bypass

The regeneration cycle lasts approximately 1.5 hours to 3.0 hours depending on the specic model, after which treated water service will be restored. During regeneration,

untreated water is automatically bypassed for use in the household. Hot water should be used as little as possible during this time to prevent hard water from lling the water

heater.

IMPORTANT: This is why the automatic regeneration is set for sometime during the night and manual regenerations should be performed when little or no

water will be used in the household.

Manual Water Bypass

In case of an emergency such as lter maintenance, you can isolate your water lter from the water supply using the bypass valve located at the back of the control. In normal

operation the bypass is open with the ON/OFF knobs in line with the INLET and OUTLET pipes.To isolate the lter, simply rotate the knobs clockwise (as indicated by the word

BYPASS and arrow) until they lock.You can use your water related xtures and appliances as the watersupply is bypassing the softener. However, the water you use will be hard.

To resume treated service, open the bypass valve by rotating the knobs counterclockwise. Please make sure bypass knobs are completely open otherwise the unltered

water could bypass through the valve.

New Sounds

You may notice new sounds as your water softener operates.The regeneration cycle lasts approximately 1.5 hours to 3.0 hours depending on the specic model. During this time,

will be able to hear water running intermittently to the drain, depending on proximity of the unit to sleeping area and time of regeneration.

PLUMBING SYSTEM CLEAN-UP

The following procedures are guidelines only but have proven successful in most instances. Under no circumstances should any procedure outlined below be followed if contrary

to the appliance manufacturer’s instructions. Should there by any questions concerning the advisability of performing a procedure, it is strongly recommended the manufactur-

er’s authorized service outlet be consulted prior to performing the procedure.

Water Heater

If the water heater has been exposed to both iron and hardness for a long period of time, replacement of the heater tank maybe the only practical solution to prevent continued

staining originating from this source. After completing the installation of the conditioner, clean the water heater by following these instructions:

1. Shut o energy supply to water heater and close heater inlet water valve.

2. Drain hot water tank completely. Open inlet water valve allowing heater tank to be relled with iron-free water. Continue ushing until water runs clear to drain.

3. If, after approximately 30 minutes ushing, water does NOT clear, terminate ushing operation. Rell hot water heater with water and pour approximately 1/2 gallon of

household bleach into top of heater tank. Allow bleach solution to stand in tank for 20 to 30 minutes. Flush tank

Dishwasher

Consult owners’handbook and follow manufacturer’s instructions.

Toilet Flush Tanks

Prior to commencing installation of the lter system, pour 4 to 6 ounces of resin mineral cleaner Pro-Rust Out or or other suitable cleaner such as CLR that contains a mild acid

into ush tanks and bowls and let stand.When installation is completed, ush toilets several times with conditioned water. If stains or deposits return check that lines are

connected to treated water. Repeat procedure until clear. again until water is clear at drain.Turn energy supply on.

NOTE

If water does not clear in

approximately 10 minutes,

water heater should

probably be replaced.

Service Schedule

The seals and spacers along with the piston assembly should be inspected/cleaned or replaced every year depending on the inlet water quality and water usage.

See inspection and replacement of Piston assembly and seal and spacer kit, page 21, gure 2.

The injectors should be cleaned/inspected or replaced every year depending on the water quality and use. See Clean Injector Assembly, page 21, gure 3

SERVICING OF PARALLEL ADAPTOR should be done annually. All connections need to be inspected for leaks, the cross pipes should be removed and inspected for blockage.

if there is no evidence of leaking on the adapter no further inspection is required. If addtional inspection is required see page 22.

The media should be replenished or replaced depending of inlet water quality and water consumption. Check with your water treatment expert on the media bed change

frequency.

Maintenance Kit (60010307) should be used for servicing control on an annual basis.The

maintenance kit consists of piston assembly, seals and spacers, injectors. See Fig 1. on right.

Maintenance of your new water conditioner requires very little time or eort but it is essential. Regular maintenance will ensure many years of ecient and trouble free operation.

FAILURE TO FOLLOW BASIC MAINTENANCE SCHEDULE WILL RESULT IN THE UNIT FAILING TO OPERATE PROPERLY AND VOID YOUR

WARRANTY.

CAUTION!

Liquid brine will irritate eyes,

skin and open wounds -

gently wash exposed area

with fresh water. Keep

children away from

your water conditioner.

Bridging

Humidity or the wrong type of salt may create a cavity between the water and

the salt.This action, known as“bridging”, prevents the brine solution from

being made, leading to your water supply being hard.

If you suspect salt bridging, carefully pound on the outside of the plastic brine

tank or pour some warm water over the salt to break up the bridge.This should

always be followed up by allowing the unit to use up any remaining salt and

then thoroughly cleaning out the brine tank. Allow four hours to produce a

brine solution, then manually regenerate the

softener.

Cleaning of your Brine / Salt tank

Salt tanks will build up sludge (undissolved salt) in the bottom of them that will continue to increase as time goes by. Every 2 - 3 years the salt tank should be cleaned out

completely and re started using the original start up instructions.

Never subject your conditioner to freezing, vacuum or to temperatures above 43°C (110°F).

MAINTENANCE INSTRUCTIONS AND SCHEDULE

System Check List

NOTE: Many situations aecting the operation of the product can be diagnosed in only a few minutes. Please review this section

before contacting anyone to be sure that there is something wrong with the product and not with the general plumbing system.

Please be sure you have reviewed these points before starting up the unit to ensure a successful installation.

1. Check for Proper Installation

a. Is the inlet line of adequate size and attached to the correct port on the valve?

b. Is the drain line of adequate diameter? Drain line must be sized to prevent back pressure from reducing backwash ow rate below minimum for the model installed.Typical

examples of minimum drain line diameters are:

i) 5/8”OD when drain is up to 15 ft from unit and backwash water discharge point is slightly higher than the control valve

ii) 3/4”OD when drain is 25 ft away and/or drain is installed overhead

c. Has the drain line been“kinked”? A kinked drain line must be replaced.

d. Is the drain line installed in a way that it will freeze in cold weather?

2. Determine Other Uses of Water in Addition to Normal Domestic Purposes

(e.g. geothermal heating or cooling, swimming pool ll, lawn irrigation, farm animal watering, etc.) Have any high demand water uses been added subsequent to the

installation of the lter system or overlooked when originally sizing the system? (If a high demand situation exists, resize the system using continuous service ow rate data.)

18 19

Checking the Salt Level

Check the salt level monthly. Remove the lid from the cabinet or brine tank, make sure salt level is always above the brine level.

Add Salt to the Brine Tank/Cabinet

Put 40 kgs of crystal water softener salt in the brine tank. The unit will automatically ll the water to the correct level when it

regenerates. Use only clean salt labeled for water conditioner use, such as crystal, pellet, nugget, button or solar. The use of rock

salt is discouraged because it contains insoluble silt and sand which build up in the brine tank and can cause problems with the

system’s operation. Add the salt directly to the tank, lling no higher than the top of the brine well.

NOTE :THE WATER LEVEL SHOULD BE BELOW THE SALT LEVEL ALL THE TIME

CAUTION!

Incorrect start up, water

above the salt level, (not

enough salt in tank) will both

effect the units capacity and

result in hardness slippage.

Should either of these situa-

tions happen or the unit fails

to regenerate for any other

reason please first correct

the problem. Then regen-

erate the unit manually 2

times in a row to restore the

reserve capacity and bring

the media bed back up to

specification.

IMPORTANT WARRANTY AND MAINTENANCE INFORMATION

Model number:

Serial number:

Valve Serial number:

Date installed:

Please have the information below lled out and available when calling in for parts or warranty:

Additional notes:

___________________________________________________________________

MAINTENANCE INSTRUCTIONS AND SCHEDULE

Replacing Media Bed

Frequency of replacing bed is determined by water quality and usage. If you start getting chlorine smell or grey / black coloration of the water from time to time contact your

dealer or supplier with your model number to order replacement media.

Sodium

Water

2 X Screws

Back Cover

1. Disconnect the meter cable from the meter. (If ow

meter is attached)

2. Remove two screws from the back of the valve cover

3. Remove the piston screw and washer from the piston

rod.

4. Remove the two screws from the powerhead as shown

5. Life the powerhead from the valve body assembly

6. Replace the powerhead by reverse following the steps in this section

Piston Screw Washer 2 X Screws from Powerhead Powerhead

Assembly

Valve Body

Assembly

Meter Cable

50.82481457314046%

TIMER REPLACEMENT

Before Servicing

1. Turn o water supply to conditioner :

a. If the conditioner installation has a 3 valve bypass system rst open the valve in the bypass line, then close the valves at the conditioner inlet & outlet.

b. If the conditioner has an integral bypass valve, put it in the bypass position.

c. If there is only a shut-o valve near the conditioner inlet, close it.

2. Relieve water pressure in the conditioner by stepping the control into the backwash position momentarily. Return the control to the In Service position.

3. Unplug Electrical Cord from outlet.

4. Disconnect drain line connection.

SERVICING P7 VALVE

CAUTION!

Disassembly while under

pressure can result in flooding.

Always follow these steps prior

to servicing the valve.

WARNING!

ELECTRICAL SHOCK

HAZARD! UNPLUG THE UNIT

BEFORE REMOVING THE