PHICOMM K3C User manual

K3C
AC1900 Smart Wi-Fi Router
User Guide

Phicomm K3C - AC1900 Smart Wi-Fi Router
Table of Contents
1About this guide.................................................................................................................................1
1.1 Structure of this guide............................................................................................................................................1
1.2 Symbols and conventions....................................................................................................................................1
2Introduction ........................................................................................................................................3
3Hardware connections......................................................................................................................4
3.1 Package contents....................................................................................................................................................4
3.2 Connect your devices............................................................................................................................................4
4Get started ..........................................................................................................................................6
4.1 TCP/IP settings.........................................................................................................................................................6
4.2 Set up router via web browser...........................................................................................................................7
4.3 Log into Web Management.............................................................................................................................. 10
4.4 Configuring router via Phicomm app ........................................................................................................... 11
5General configurations ...................................................................................................................12
5.1 Manage devices.................................................................................................................................................... 12
5.2 Wireless settings................................................................................................................................................... 13
5.3 WAN settings.......................................................................................................................................................... 15
5.4 LAN settings............................................................................................................................................................ 16
6Advanced settings...........................................................................................................................17
6.1 DHCP service......................................................................................................................................................... 17
6.2 Guest Wi-Fi ............................................................................................................................................................. 17
6.3 QoS............................................................................................................................................................................. 18
6.4 UPnP.......................................................................................................................................................................... 19
6.5 Port forwarding ...................................................................................................................................................... 20
6.6 DMZ............................................................................................................................................................................ 21
6.7 Dynamic DNS......................................................................................................................................................... 22
6.8 Remote access...................................................................................................................................................... 23
6.9 VPN server .............................................................................................................................................................. 25
6.10 VPN client........................................................................................................................................................... 27
6.11 USB storage...................................................................................................................................................... 28
6.12 Parental control................................................................................................................................................ 32
7Administration..................................................................................................................................33
7.1 Router status .......................................................................................................................................................... 33
7.2 Time zone ................................................................................................................................................................ 33
7.3 Security ..................................................................................................................................................................... 34
7.4 Firmware update................................................................................................................................................... 35
7.5 Diagnostics.............................................................................................................................................................. 38
7.6 Restore/Reset ........................................................................................................................................................ 39
Appendix.......................................................................................................................................................40
Troubleshooting ................................................................................................................................................................. 40
Technical support – contact us.................................................................................................................................... 41

Phicomm K3C - AC1900 Smart Wi-Fi Router
Notification of Compliance
CE Mark Warning
This is a class B product. In a domestic environment, this product may cause radio
interference, in which case the user may be required to take adequate measures.
Operating Frequency
2.4G: 2402 - 2482 MHz / 5G: 5150 - 5250 MHz Maximum
Maximum Transmit Power
2.4G: 20 dBm / 5G: 23 dBm
This device may be operated in all EU countries (and other countries following the EU
directive RED 2014/53/EU) for home and office use.
The band 5150 - 5250 MHz is restricted to indoor-only operation.
RF Exposure Information
This device meets the EU requirements (RED 2014/53/EU) on the limitation of exposure of
the general electromagnetic fields by way of health protection.
The device complies with RF specifications when the device used at 20 cm from your
body.
LEGAL INFORMATION ABOUT INTELLECTUAL PROPERTY
All company, product and service names mentioned herein are trademarks, registered
trademarks or service marks of their respective owners. Phicomm (Shanghai) Co., Ltd.
reserves the right to revise the content of this document at any time without prior notice.
No part of this document may be reproduced or transmitted in any form or by any means,
electronical or mechanical, including photo-copying, recording or storing in a retrieval
system, or translated into any language in any form without prior written permission of
Phicomm (Shanghai) Co., Ltd.
DISCLAIMER
Any pre-installed software or data provided as a bundle to this device is subject to the

Phicomm K3C - AC1900 Smart Wi-Fi Router
applicable law under the responsibility of the issuing software / service provider. The
hardware manufacturer cannot be held liable for any breach, malfunction or other
occurrence raised by using this third-party software. Only the issuing providers can lawfully
be held responsible. Phicomm (Shanghai) Co., Ltd. does not own the intellectual property
of the third-party software and applications that are delivered with this product. Therefore,
Phicomm (Shanghai) Co., Ltd. will not provide any warranty of any kind for these third-party
software and applications. Neither will Phicomm (Shanghai) Co., Ltd. provide support to
customers who use these third-party software and applications nor be responsilbe or liable
for the functions of these third-party software and applications. Third-party software and
applications services may be interrupted or terminated at any time. Phicomm (Shanghai)
Co., Ltd. does not guarantee that any content or service would be maintained for any period
during its availability. Third-party service providers provide content and services through
network or transmission tools outside of the control of Phicomm (Shanghai) Co., Ltd. to the
greatest extent permitted by applicable law, it is explicitly stated that Phicomm (Shanghai)
Co., Ltd. shall not compensate or be liable for services provided by third-party service
providers or the interruption or termination of third-party contents or services. Phicomm
(Shanghai) Co., Ltd. Shall be not responsible for the legality, quality or any other aspects of
any software installed on this product, or for any uploaded or downloadad third-party
works, such as texts, images, videos or software. Customers shall bear the risk for any and
all effects including incompatibility between the software and this product, which result
from installing software or uploading or downloading the third-party works.
LIMITATION OF DAMAGES
To the maximum extent permitted by applicable law, in no event shall Phicomm (Shanghai)
Co., Ltd. be liable for any special incidental, indirect or consequential damages or lost
profits, business, revenue, data, goodwill or anticipated savings. The maximum liability (this
limitaion shall not apply to liability for personal injury to the extent applicable law prohibits
such a limitation) of Phicomm (Shanghai) Co., Ltd. arising from the use of the product
described in this document shall be limited to the amount paid by customers for the
purchase of this product.
IMPORTANT HEALTH INFORMATION AND SAFETY PRECAUTIONS
When using this product, the safety precautions below must be taken to avoid possible
legal liabilities and damages. Retain and follow all product safety and operating instructions.
Observe all warnings in the operating instructions on the product.
To reduce the risk of bodily injury, electric shock, fire and damage to the equipment,
observes the following precautions.
SAFETY PRECAUTIONS FOR PROPER INSTALLATION

Phicomm K3C - AC1900 Smart Wi-Fi Router
CAUTION: Connecting to a weaker inappropriate charger can result in an electric shock to
your device.
SAFETY PRECAUTIONS FOR PROPER SUPPLY UNIT
Use the correct power source!
This product can only be charged with matching standard external power source appointed
by Phicomm (Shanghai) Co., Ltd.
Phicomm (Shanghai) Co., Ltd. is not liable for any device breakdown or safety accident
arising from the use of unauthorized external power source.
SAFETY PRECAUTION FOR DIRECT SUNLIGHT
Keep this product away from excessive moisture and extreme temperatures. The device is
designed to be operated in temperatures between 0°C and 40°C. Low- or high-temperature
conditions might cause the device to temporarily stop working properly. Do not leave the
product in a vehicle or in places where the temperature may exceed 70°C (window sill or
behind glass). Avoid dramatic changes in temperature or humidity when using the device
as condensation may form on or within the device.
When you are using the device, it is normal for the device to get warm. The exterior of the
device functions as a cooling surface that transfers heat from inside the unit to the cooler
air outside.
ENVIRONMENT RESTRICTIONS
Do not use this product in gas stations, fuel depots, chemical plants or where blasting
operations are in process, or in potentially explosive atmospheres such as below deck on
boats, fuel or chemical transfer or storage facilities, and areas where the air contains
chemicals or particles, such as grain, dust or metal powders. Please be aware that sparks in
such areas could cause an explosion or fire resulting in bodily injury or even death.
EXPLOSIVE ATMOSPHERES
In any area with a potentially explosive atmosphere or where flammable materials exist, the
product should be turned off and the user should obey all signs and instructions. Sparks in
such areas could cause an explosion or fire resulting in bodily injury or even death. Users
are advised not to use the equipment at refueling areas such as service or gas stations, and
are reminded of the need to observe restrictions on the use or radio equipment in fuel
depots, chemical plants or where blasting operations are in progress. Areas with a
potentially explosive atmosphere are often, but not always, clearly marked. These include
fueling areas, below deck on boats, fuel or chemical transfer or storage facilities, and areas
where the air contains chemicals or particles, such as dust or metal powders.

Phicomm K3C - AC1900 Smart Wi-Fi Router
SAFETY PRECAUTIONS FOR RADIO FREQUENCY EXPOSURE
Avoid using your device near metal structures (e. g. the steel frame of a building).
Avoid using the device near strong electromagnetic sources, such as microwave ovens,
sound speakers, TV and radio.
Use only original manufacturer-approved accessories.
Use of non-original manufacturer-approved accessories may violate your local RF
exposure guidelines and should be avoided.
INTERFERENCES WITH MEDICAL EQUIPMENT FUNCTIONS
This product may cause medical equipment to malfunction. The use of this device is
forbidden in most hospitals and medical clinics.
If you use any other personal medical device, consult the manufacturer of your device to
determine if they are adequately shielded from external RF energy.
HEARING AID DEVICES
Some devices may interfere with some hearing aid devices. In the event of such interference,
you may want to consult your service provider, or call customer service line to discuss
alternatives.
NON-IONIZING RADIATION
Your device has external antennas. This product should be operated in its normal-use
position to ensure the radiative performance and safety of the interference. Users are
advised that for satisfactory operation of the equipment and for the safety of personnel, it
is recommended that no part of the human body be allowed to come too close to the
antenna during operation of the equipment.
Use only the supplied antennas. Use of unauthorized or modified antennas may impair
transfer quality and damage the device, causing loss of performance and SAR levels
exceeding the recommended limits as well as result in noncompliance with local regulatory
requirements in your country.
To assure optimal device performance and ensure human exposure to RF energy is within
the guidelines set forth in the relevant standards, always use your device only its normal-
use position. Contact with the antennas may impair quality and cause your device to
operate at a higher power level than needed. Avoiding contact with the antenna area when
the device is in use optimizes the antenna performance.
GENERAL PRECAUTIONS
AVOID APPLYING EXCESSIVE PRESSURE TO THE DEVICE
Do not apply excessive pressure on the device to prevent damaging them.

Phicomm K3C - AC1900 Smart Wi-Fi Router
DEVICE IS GETTING WARM AFTER PROLONGED USE
When using your device for prolonged periods the device may become warm. In most cases
this condition is normal and therefore should not be interpreted as a problem with the
device.
HEED SERVICE MARKING
Except as explained in the user manual, do not repair any product yourself. Service needed
on components inside the device should be done by an authorized service outlet or
provider.
Phicomm (Shanghai) Co., Ltd. is entitled to use new or reconditioned replacements parts
or boards for repairs under warranty, provided they have the same functionality as the parts
to be replaced.
DAMAGE REQUIRING SERVICE
Unplug the device from the electrical outlet and refer servicing to an authorized service
center or provider under the following conditions:
Liquid has been spilled or an object has fallen onto the product.
The product has to been exposed to rain or water.
There are noticeable signs of overheating.
The product does not operate normally when you follow the operating instructions.
AVOID HOT AREAS
The product should be placed away from heat sources such as radiators, heat registers,
stoves, or other products (including amplifiers) that products heat.
AVOID WET AREAS
Never use the product in a wet location.
AVOID USING YOUR DEVICE AFTER A DRAMATIC CHANGE IN TEMPERATURE
When you move your device between environments with very different temperature and/or
humidity ranges, condensation may form on or within the device. To avoid damaging the
device, allow sufficient time for the moisture to evaporate before using the device.
NOTICE: When taking the device from low-temperature conditions into a warmer
environment or from high-temperature conditions into a cooler environment, allow the
device to acclimate to room temperature before turning on power.
AVOID PUSHING OBJECTS INTO THE DEVICE
Never push objects of any kind into cabinet slots or other openings in the product. Slots
and openings are provided for ventilation. These openings must not be blocked or covered.

Phicomm K3C - AC1900 Smart Wi-Fi Router
MOUNTING ACCESSORIES
Do not use the product on an unstable table, cart, tripod or bracket. Any mounting of the
product should follow the manufacturer’s instructions, and should use a mounting
accessory recommended by the manufacturer.
AVOID UNSTABLE MOUNTING
Do not place the product with an unstable base.
USE PRODUCT WITH APPROVED EQUIPMENT
This product should be used only with personal computers and options identified as
suitable for use with your equipment.
CLEANING
Unplug the product from the wall outlet before cleaning. Do not use liquid cleaners or
aerosol cleaners. Use a damp cloth for cleaning, but NEVER use water to clean the device.
The device has been provided with special treatments featuring that it could dispose dirt
and sweat on its surface. The device itself does not have a stain-resistant function. In case
of smudginess and dyeing, please wipe it with clean damp sponge immediately. Please
keep the device dry when necessary.
PACEMAKER
The device may cause disturbance to pacemakers. Please keep the device a
proper distance of least 5 centimeters away from pacemakers.
If you need detailed information about other active implantable medical
devices, please consult your doctor to ensure the magnetic interference of
such active implantable medical devices.
CAUTION
Update your operating system with caution
Improper operation or unforeseen external factors may cause an operating system
update fails; the device will not work properly. If such a situation occurs, you need to
send the unit in for repair.
An unofficial operating system can cause security risks. Please install only official
updates provided by Phicomm (Shanghai) Co., Ltd., if not you will void the warranty
and a repair is chargeable.

Phicomm K3C - AC1900 Smart Wi-Fi Router
FCC User Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
FCC Caution: Any changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate this equipment.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance
20cm between the radiator & your body.

Phicomm K3C - AC1900 Smart Wi-Fi Router
1
1About this guide
This user guide includes a complete overview of the configuration and functions of
PHICOMM K3C router on Web Management interface.
Note
It is suggested to use Firefox, Google Chrome, IE 9.0 or above to login
in Web Management. Software interface might vary by browsers.
Software interface and functions might vary by firmware versions.
1.1 Structure of this guide
This guide is structured as follows:
1.2 Symbols and conventions
The following symbols are used in the user guide:
Chapter
Title
Subject
1
About this guide
Basic description of document content,
definition of symbols and conventions
2
Introduction
Description of basic functions
3
Hardware connections
Description of the way connecting the
router to your devices
4
Get started
Description of the way to set up your
router for the first time
5
General configurations
Description of router’s general functions
6
Advanced configurations
Description of router’s advanced functions
7
Administration
Description of router’s administration
features
Appendix
FAQs and technical support information

Phicomm K3C - AC1900 Smart Wi-Fi Router
2
WARNING!
May result in severe damage to your device or database.
Note
Useful additional information
The following editorial conventions are used in the guide:
Convention
Explanation
Bold
Field names / button names are written in bold
Example: click menu View
Italic
Commands, screen output, file names and paths are written
in Italic.
Example: Input 192.168.0.1 in IP address text box.
<...>
<...> keyboard or actual names are represented in angle
brackets
Example: Click <Ctrl> + <Alt> + <Delete> to open the task
manager.
>
Used for menu sequence
Example: Click File > Print to print.

Phicomm K3C - AC1900 Smart Wi-Fi Router
3
2Introduction
Phicomm K3C AC1900 smart Wi-Fi Router is all-in-one router for home and SOHO users
to share broadband internet connection over a wired or a wireless network.
The simultaneous dual-band speed of up to 1.9 Gbps (2.4G 600 Mbps and 5G 1300
Mbps) provides users with extraordinary smooth internet surfing, internet phone calling
and online gaming.
Phicomm K3C router support the following features:
Intel processor (GRX350+WAV500) provides sophisticated analytics capability on
massive data
Simultaneous dual-band speed up to 1.9 Gbps (2.4G 600Mbps and 5G 1300Mbps)
1 Gigabit WAN + 3 Gigabit LAN with up to 1000 Mbps WAN-LAN throughput
USB 3.0 interface for file share in external storage device
VPN offers secure access for remote users
QoS allows optimal speeds for a specific application or program.
Parental Control allows parents or administrators to establish restricted access
policies for children or staff
Device Management allows administrators to control the bandwidth for each
individual device.
Easy setup and firmware update

Phicomm K3C - AC1900 Smart Wi-Fi Router
4
3Hardware connections
3.1 Package contents
Please check the package content before the installation of the router:
1 x Wireless Router
1 x power adapter
1 x RJ-45 cable
1 x Quick Installation Guide
GPL license and CE declaration
3.2 Connect your devices
Follow these steps below to connect your devices.

Phicomm K3C - AC1900 Smart Wi-Fi Router
5
1. Connect the power adapter into an electrical outlet, connect the other end to the
router, and turn on the router.
2. Connect your modem to the WAN port on the router using a RJ-45 cable.
Note
Make sure your modem have properly internet connection.
If you have a wired Ethernet connection to internet instead of a
modem, connect the RJ-45 cable directly to the WAN port on the
router, then continue with the following instructions to complete
the router setup.
3. Connect your device to the router (wired or wireless):
3-a. Wired connection:
Connect your PC to the LAN port on the router with a RJ-
45 cable.
3-b. Wireless connection:
Turn on WLAN on your wireless device and connect to
@PHICOMM_XX or @PHICOMM_XX_5G.
XX represents the last two digits of the router’s MAC address that can be found on the
label at the bottom of the router.

Phicomm K3C - AC1900 Smart Wi-Fi Router
6
4Get started
This section gives instructions of the procedures that must be performed to enable the
wireless router.
4.1 TCP/IP settings
The IP address has to be obtained automatically before starting the configuration of the
router. Please follow these steps:
1. With the right mouse button please click on the right bottom corner. Click Open
Network and Sharing Center and select Change adapter settings on the upper left
of the screen.
2. Right-click network connection type and select Properties. In the Properties
window double click Internet Protocol Version 4 (TCP/IPv4).

Phicomm K3C - AC1900 Smart Wi-Fi Router
7
3. Select both Obtain an IP address automatically and Obtain DNS server address
automatically. Click OK to confirm the configuration.
4.2 Set up router via web browser
1. On your web browser, enter p.to or 192.168.2.1 in address bar and click Start Setup
to run the setup wizard.
2. Create a login password for your router and click Next.

Phicomm K3C - AC1900 Smart Wi-Fi Router
8
3. Select your local time zone and click Next.
4. Specify your internet connection type, enter the relevant account information as
required and click Next.

Phicomm K3C - AC1900 Smart Wi-Fi Router
9
DHCP
DHCP is commonly used if internet service provider
does not provide any IP to use. Router will obtain IP
address information automatically.
PPPoE
PPPoE is typically used for DSL services. Enter the
username and password provided by your internet
service provider.
Static IP address
Select Static IP if internet service provider provides the
static IP address, subnet mask, default gateway and DNS
server address.
PPTP/L2TP
Select PPTP or L2TP if ISP provides the username,
password, and VPN server IP.
Note
Contact your ISP if you are not sure about your internet connection
type.
5. Set SSID and password (no less than 8 characters) for your wireless network or use
the default settings. Click Save to complete the setup.
6. Now Wi-Fi has been successfully set up on your router. If your device does not

Phicomm K3C - AC1900 Smart Wi-Fi Router
10
automatically connect to the wireless network, please connect manually. You can also
click More Settings for further advanced configuration.
4.3 Log into Web Management
On your web browser, enter p.to or 192.168.2.1 in address bar, and enter the login
password that is set when you set up the router for the first time.
You can now use the Web Management for further configurations on the router.

Phicomm K3C - AC1900 Smart Wi-Fi Router
11
4.4 Configuring router via Phicomm app
To install and set up your router via Phicomm app, follow these steps:
1. Scan the barcode below, download and install PhiWiFi from Apple App Store or
Google Play.
Note
Alternatively, you can search “PhiWiFi” on Apple App Store or Google Play.
2. Make sure your router is powered on and connected to internet properly. Turn on
WLAN on your smartphone and connect to Phicomm’s wireless network
@PHICOMM_XX or @PHICOMM_XX_5G.
3. Launch PhiWiFi and follow the step-by-step instructions to complete the setup.