
11EN
Problem Possible solution
I do not see the
humidity level
change through
hygrometer�
• Make sure that you have assembled the humidication
lter round the lter support.
• The humidication lter is dirty. Rinse and/or descale
the humidication lter (see the chapter ‘Clean the
humidication lter’).
• Your room might have too much ventilation. Please
close doors and windows.
• Your room size is too big.
There are some
white deposits on
the humidication
lter.
• The white deposits are called scale and they consist of
minerals from the water. Scale on the humidication
lter aects the humidifying performance, however it
does not harm your health. Please follow the cleaning
instructions in the user manual.
The lter discolors
after some time.
• The deposit is a natural eect of the lter material, and
it has no impact on humidication performance. Clean
the humidication lter frequently to remove the scale,
and replace the humidication lter every 6 months.
There is unpleasant
smell coming out
from the humidier.
• Make sure that the water tank is lled with water.
• Clean the humidication lter (see the chapter ‘Clean
the humidication lter’).
No air comes out of
the air outlet.
• Put the plug of the humidier into the power socket
and switch on the humidier.
I do not see visible
mist coming out of
the humidier. Is it
working?
• When mist is very ne, it is invisible. This humidier
has a NanoCloud humidication technology, which
produces healthy humid air from the outlet area
without formation of water mist. Therefore, you cannot
see the mist.
If the humidier is
not used for a long
time, How to store
and reuse it?
• When the humidier is not used for a long time,
bacteria and mold may grow on the lters. please
follow below steps for storage and reuse.
• Clean the water tank thoroughly and dry the
humidication lter before storage.
• Check the lters before you start using the humidier
again. If the lter is very dirty with dark spots,
replace it (Please refer to the chapter “Replacing the
humidication lter” in User manual )