
Rebooting. When a TV is constantly rebooting due to internal problems, most of the time no
errors will be logged or blinked. This rebooting can be recognized via a ComPair interface and
Hyperterminal (for Hyperterminal settings, see paragraph “Stand-by software upgrade). You
will see that the loggings which are generated by the main software keep continuing. In this
case (rebooting) diagnose has to be done via ComPair.
• Error 3 (I2C bus 3 blocked).
At the time of release of this manual, this error was not working as expected (error 3 is logged
and can be read out). Current situation: when this error occurs, the TV will constantly reboot
due to the blocked bus. The best way for further diagnosis here, is to use ComPair (e.g. read
out the NVM content). Instead of error “3” it is possible you will see error “2” in the error
buffer.
• Error 5 (PNX85xx doesn’t boot).
Indicates that the mainprocessor was not able to read his bootscript. This error will point to a
hardware problem around the PNX85xx (supplies not OK, PNX 8535 completely dead, I2C link
between PNX and Stand-by Processor broken, etc...). When error 5 occurs it is also possible
that I2C2 bus is blocked (NVM).
I2C2 can be indicated in the schematics as follows: SCLUP- MIPS, SDA-UP-MIPS, SCL-SLAVE,
SDA-SLAVE, SCL-2 or SDA-2.
• Error 11 (I2C MUX1).
Indicates a blocked (short circuited) I2C-MUX1 bus. At the time of release of this manual, this
error was not working as expected. Current situation: when this error occurs the TV will
constantly reboot due to the blocked bus. The best way for further diagnosis, is to use ComPair
(e.g. read out the NVM content).
• Error 12 (I2C MUX2)
Indicates a blocked (short circuited) I2C-MUX2 bus. At the time of release of this manual, this
error was not working as expected. Current situation: when this error occurs the TV will
constantly reboot due to the blocked bus. The best way for further diagnosis, is to use ComPair
(e.g. read out the NVM content).
• Error 24 (I2C switch).
As a side effect of error 24 it is possible that error 47(no existing error) will also be logged.
• Error 28 (DFI Ambilight MOP).
It can take up to 2 minutes or more before this error is logged. So if you suspect that this MOP
is defective: clear the error buffer, restart the TV and wait for about 2 mnutes before checking
the error buffer.
• Error 37 (Channel decoder).
When this error occurs, there probably will be no picture and sound from tuner input. As a
side effect of error 37 it is possible that error 4(no existing error) is also logged.
• Error 46 (Pacific 3).
When there is an actual problem with or around the Pacific during start-up, you will have no
picture and error 46 will be blinked via the blinking LED procedure. For further diagnosis you
can always dump the CSM content on USB stick (see CSM) or use ComPair.
• Error 53.
This error will indicate that the PNX85xx has read his bootscript (if this would have failed, error
5 would blink) but initialization was never completed because of hardware problems (NAND
flash, ...) or software initialization problems. Possible cause could be that there is no
validsoftware loaded (try to upgrade to the latest main software version). Note that it can take
up to 2 minutes before the TV starts blinking error 53.