PIKA FormulaT1/E1 User manual

PIKA FormulaT1/E1 Gateway
1.0 User Guide
Copyright (c) 2007. All rights reserved.


Table of Contents
Copyright Information 1
Contacting PIKA Technologies 2
Introduction 3
Getting Started - Hardware Installation 5
Getting Started - System Configuration and Activation 6
Accessing the Graphical User Interface (GUI) 6
Starting the Gateway 8
Graphical User Interface 9
Login Screen 9
System Settings Screen 10
SIP Settings Screen 11
SIP Parameter Descriptions 12
Call Routing Examples 14
ISDN Settings Screen 18
ISDN Parameter Descriptions 20
Echo Cancellation 24
Call Analysis Configuration 25
Log Settings Screen 29
System Status Screen 30
License Activation Screen 31
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1Copyright Information
COPYRIGHTS
Copyright 2007 PIKA Technologies Inc.
TRADEMARKS
PIKA is a registered trademark of PIKA Technologies Inc. All other trademarks, product names and company names and/or logos
cited herein, if any, are the property of their respective holders.
DISCLAIMER
This document is provided to you for informational purposes only and is believed to be accurate as of the date of its publication,
and is subject to change without notice. PIKA Technologies Inc. assumes no responsibility for any errors or omissions in this
document and shall have no obligation to you as a result of having made this document available to you or based upon the
information it contains.
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2Contacting PIKA Technologies
Customer Care
PIKA Technologies provides free technical support to all customers. For support issues, phone or e-mail our Customer Care
department at the following:
Tel: +1-613-591-1555
FAX: +1-613-591-9295
Email: [email protected]
International Headquarters
PIKA Technologies Inc.
535 Legget Drive, Suite 400
Ottawa, Ontario, Canada K2K 3B8
Tel: +1-613-591-1555
FAX: +1-613-591-9295
Email: [email protected]
Internet
Visit our website at www.pikatechnologies.com for the latest news, product announcements, downloads, online community,
documentation updates, and contact information.
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3Introduction
The PIKA Technologies' T1/E1 Gateway is a flexible, cost effective gateway solution that allows users to switch SIP-based VoIP
calls to T1/E1 ISDN trunks.
Based on PIKA Technologies' field-proven, patent-pending HMP (Host Media Processing) technology, the PIKA T1/E1 Gateway
can switch up to 120 simultaneous SIP calls to T1/E1 trunks supporting various ISDN PRI switch types including AT&T 4ESS,
ETSI NET5, EuroISDN, National ISDN-2, Lucent 5ESS, and Nortel DMS-100.
The PIKA T1/E1 Gateway is available with 1, 2, 3 or 4 T1/E1 spans for connection to the PSTN and includes an Ethernet port for
connection to the IP network. PIKA T1/E1 Gateway offers software expandable densities; users can start with a lower-cost 1 or 2
T1/E1 span solution and upgrade later to more capacity simply by downloading a software update.
The PIKA T1/E1 Gateway includes Echo Cancellation, Call Analysis, Fax/Modem/SIT tone detection, Span Status Notification
and Least Cost Routing capabilities. It is SIP compliant (RFC 3261) and supports G.711 (ulaw and alaw) and G.729 codecs. These
features and more can be configured via the web-based Graphical User Interface (GUI) using a standard web browser.
Key Features
• Up to four T1/E1 spans supporting the ISDN protocol
• Software upgradeable to a maximum of four T1/E1 spans
• Call Analysis, Fax/Modem/SIT tone detection, Span Status Notification and Least Cost Routing capabilities
• Web-based configuration GUI
• SIP compliant (RFC 3261)
• SIP registration with a SIP proxy server
• Codecs: G.711 and G.729
• G.168 compliant echo cancellation with up to 128ms tail length
• Silence suppression and comfort noise
• 1U rack mount form factor
• Auto-sensing power supply that works with either 110V or 220V electrical service
System Components
• PIKA Digital Gateway PCIe board (Quad T1/E1)
• For details, view the PIKA Digital Gateway PCIe Hardware Manual online at
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http://www.pikatechnologies.com/downloads/HTML/aoh/hardware_digital_PCIe/index.html
• PIKA's Host Media Processing (HMP) Software
• PIKA's T1/E1 Gateway Application
• Web-based configuration GUI
• CentOS 5
• HP ProLiant DL320 G5 Server (1-U rack mountable form factor)
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4Getting Started - Hardware Installation
Power Connection
Connect a power cable to the rear AC socket and connect to your AC electrical outlet. (The gateway's auto-sensing power supply
can be plugged into either 110V or 220V electrical service.)
T1/E1 Connections
Connect up to four T1/E1 spans to your gateway's RJ48C connectors as shown below.
The connectors are labelled 1 to 4. One-span gateways must use connector 1 only, two-span gateways must use connectors 1 and 2,
etc. The example shows two spans connected to the gateway using connectors 1 and 2.
Network Connection
Connect the gateway to your network using NIC port 1 as shown below.
Note: NIC port 2 has been disabled.
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5Getting Started - System Configuration and
Activation
The PIKA T1/E1 Gateway is shipped with all the required software already installed. The basic configuration can be performed
from a standard web browser such as Microsoft Internet Explorer. While the PIKA T1/E1 Gateway has been designed to make
configuration as simple and straightforward as possible, it is still necessary to have some detailed information about your network,
SIP registration server as well as the ISDN trunks from your telephone service provider.
5.1 Accessing the Graphical User Interface (GUI)
The following procedure explains how to access the GUI for the first time.
Note: The system must be rebooted before any changes to the network settings will take effect.
The gateway is shipped with a default IP address of 192.168.0.110. The default password is "Password". In order to access the
gateway for the first time, the user will first need to connect a separate "client" PC to the gateway using either a) a hub, network
switch or router or b) an Ethernet crossover cable. Then, in order for the client PC to be able to access the gateway, the user will
need to change the IP address on the client PC to one that is on the same network as the gateway. Finally, the user will access the
gateway's configuration GUI from the client PC by entering 192.168.0.110 in the address bar of the web browser on the client PC.
Once the IP address of the gateway has been changed to a valid address on the network, the user can access the GUI and make
changes to the gateway's configuration parameters by browsing to that IP address from any PC on the network.
Standard Method
Use this method if connecting the gateway to an existing network.
For example, using a Windows XP based machine do the following:
1. Connect the gateway to the network using a hub, switch or router.
2. From another PC on the network, open the Control Panel (Start > Settings > Control Panel) and select Network Connections.
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3. In Network Connections select the network connection currently being used by this PC.
4. Select Properties.
5. Under the General tab, select Internet Protocol (TCP/IP), then the Properties button.
6. Select a static IP address for this PC that is on the same network as the gateway. e.g. 192.168.0.111. (See figure below).
7. Enter the subnet mask and default gateway values provided by your Network Administrator.
8. In the Preferred and Alternate DNS Server fields, enter the DNS address(es) provided by your Network Administrator.
9. Press ok to accept the changes.
10. Open a web browser window and enter 192.168.0.110. You will be presented with the gateway's login page. The default
password is: Password
11. The System Setting Screen (pg. 10) should now be displayed in the client PC's browser.
12. From here you can now change the gateway's IP address and other network settings.
13. Note that once you have changed the gateway's IP address, etc. it will no longer be reachable through the client PC's web
browser. You should then restore the PC's network connection properties to their original settings.
14. Once you have changed the IP address of your gateway to a valid address on your network, you can then browse to that IP
address using any PC on your network in order to access the GUI and make changes to the gateway's configuration parameters.
Alternate Method
Use this method if the gateway will not be connected to the LAN when it is configured for the first time. This method can be useful
for temporarily configuring the gateway until deployment perhaps in a server room or at a customer's site. An Ethernet crossover
cable is required (not included -- see pinout below).
1. Connect the gateway directly to a "client PC" using an Ethernet crossover cable.
2. Follow the steps above beginning with step 2.
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Connector 1
Pinout
Connector 2
Pinout
1 3
2 6
3 1
4 OPEN
5 OPEN
6 2
7 OPEN
8 OPEN
Pins 1, 2, 3, 6 are crossed to pins 3, 6, 1, 2 respectively.
5.2 Starting the Gateway
1. Access the gateway as described in Accessing the Graphical User Interface (GUI) (pg. 6)
2. Configure your gateway using the information in Graphical User Interface (pg. 9).
3. Click on START in the System Status Screen (pg. 30).
4. The gateway application should now be running.
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6Graphical User Interface
The following sections are a guide to each of the configuration screens in the graphical user interface:
• Login Screen
• System Settings Screen
• SIP Settings Screen
• ISDN Settings Screen
• Log Settings Screen
• System Status Screen
• License Activation Screen
• Help Screen
Navigating the GUI
• The navigation frame (i.e. the column on the left hand side of the screen) lists the names of each of the configuration screens the
user can access. For example, clicking on SIP Settings shows the SIP Settings screen.
• The "System is running" message on the right indicates that the gateway application is running. The "System is stopped" message
is displayed when the gateway application has been stopped.
• Clicking on the PIKA logo (in the top left corner) will take you directly to PIKA Technologies' website.
• Clicking on the SAVE button will save any changes to the configuration file.
Note: Clicking on the SAVE button will save any changes to the configuration file, however, for any of these
changes to take effect, the gateway application must be stopped and restarted using the STOP and
START buttons on the System Status screen. A note next to the 'SAVE' button reminds the user of
this.
6.1 Login Screen
The Login screen shown below allows users to identify themselves and get access to the various system configuration pages. To
login, enter the password and click on the Login button. (The default password is "Password".) If the password entered is invalid, an
error message will be displayed. To change the password, go to the Systems Setting screen.
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6.2 System Settings Screen
The System Settings screen shown below is displayed when the user clicks on the System Settings link in the navigation frame. The
System Settings screen allows users to configure the network settings and change the login password that allows access to the
graphical user interface. System settings are dependent on the network configuration. Contact your Network Administrator for
details.
This screen is shown when the user logs into the GUI for the first time.
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Notes: 1. The fields on this screen must contain valid entries before the gateway will function.
2. If the user changes the settings on this screen and clicks the 'SAVE' button, the gateway MUST be rebooted (using
the 'REBOOT' button on the System Status Screen). This does not apply to the password fields. If the user
mistakenly hits 'STOP' and 'START' (instead of 'REBOOT'), the IP addresses of the NIC and the gateway will be
out of sync. The user can click the 'REBOOT' button to recover from this situation.
3. Note that changes made will be saved when the user clicks the 'SAVE' button but won't take effect until the system
is rebooted.
6.3 SIP Settings Screen
The SIP Settings screen shown below is displayed when the user clicks on the SIP Settings link in the navigation frame. The SIP
Settings screen allows users to configure the SIP user agent, the SIP proxy IP address and port, and any of the available SIP options
such as Remote-Party-Id and Username Override.
NOTE: Clicking on the SAVE button will save any changes to the configuration file, however, for any of
these changes to take effect, the gateway application must be stopped and restarted using the STOP
and START buttons on the System Status screen. A note next to the 'SAVE' button reminds the user
of this.
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6.3.1 SIP Parameter Descriptions
The following section describes each of the parameters on the SIP Settings screen.
User
Agent
User
Name
The SIP username you chose for your gateway. e.g. GrandPrix500. The username is also the ID used for registration with
the SIP Proxy/Registrar.
Display
Name
The Display Name you choose for your gateway.
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DTMF Specifies how DTMF tones need to be handled: send in-band or RTP message (RFC2833). See The Internet Society
Network Working Group, RFC 2833, RTP Payload for DTMF Digits, Telephony Tones and Telephony Signals for more
information.
• Info = DTMF is sent via SIP INFO messages
• RFC2833 = out-of-band DTMF (RFC2833)
• Inband = in-band DTMF
Codec • g711 (ulaw), g711 (alaw), g.729
• Any combination of codecs can be selected. The one used is determined via negotiation between the gateway and
the SIP endpoints it communicates with. The codec preference cannot be specified by the user.
• In order to use g.729, you must have G.729 licenses installed. For more information, see License Activation Screen
(pg. 31).
Proxy
Settings
Proxy
Name/IP
Address
Proxy Name or IP Address of the proxy you register with. e.g. mylab.mycorp.com or 192.168.78.101. If Proxy
Name is blank, the gateway application assumes you don't have a proxy.
Proxy SIP
Port
The port on which the Proxy listens for SIP messages. Required field (no default assumed). Commonly set to 5060.
Password The SIP password the gateway uses to register with the Proxy/Registrar and is obtained from the Network
Administrator or ISDP. This information is combined with the User Name to register with the proxy.
Registration
Interval
The interval at which the gatway will attempt to register with the proxy server, in seconds. Required field (no default
assumed). Commonly set to 3600s.
Remote Party Identification
Remote Party Enabled or Disabled. For more details, see info below.
Network Identification Assigned by your service provider. For more details, see info below.
The Remote-Party-ID field enables a network of SIP servers to insert the identity of end users or end systems into the SIP INVITE
message. The Remote-Party-ID information is then used by some service providers to estimate service charges for the specified call,
or to pass specific caller id information. The SIP message below shows an example of an INVITE message that contains a
Remote-Party-ID field.
INVITE sip:19195552222@sip_gateway.isp.com
...
The Remote Party Id parameter indicates whether the Remote-Party-Id field is included in the INVITE message or not. If the
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Network Identification parameter is not defined, the caller information provided in the 'from' and 'display' fields will be used to
build the Remote-Party-Id field. For example if '"UserA" <[email protected]>' calls '[email protected]', the Remote-Party-Id field will
look as follows:
The Network Identification parameter indicates the value to be used when building the Remote-Party-Id field. This is value that has
been assigned to the customer by their service provider. If this parameter is present, and the Remote Party Id is enabled, the
Remote-Party-Id field would look as follows:
Remote-Party-ID: <sip:[email protected]>
Note that if Remote-Party-ID is disabled, no Remote-Party-Id field is created.
For more information on Remote-Party-ID, see the following IETF document
http://tools.ietf.org/id/draft-ietf-sip-privacy-01.txt
Routing
Information
Route To
Proxy
Enabled or Disabled. When set to enabled, incoming ISDN calls are routed to the proxy according to the info
listed above under Proxy Settings.When enabled, Route To HostName/IP Address and Route To SIP Port are greyed
out or disabled.
Route To User The name of the user to route to. e.g. joe123
Route To
HostName/IP
Address
When Route to Proxy is disabled, all incoming ISDN calls will be routed to the hostname or IP address provided in
this field. This field is greyed out when Route to Proxy is Enabled.
Route To SIP
Port The SIP port to use when Route to Proxy is Disabled. This field is greyed out when Route to Proxy is Enabled.
RPORT This field allows users to enable or disable the rport (Remote Port) SIP tag. If the field is enabled, the rport tag
will be included in the SIP INVITE message indicating that the gateway may be located behind a firewall and the
information in the SDP message should not be trusted. By default, this parameter is disabled.
Override User Information:
Override applies to incoming ISDN calls only which are then sent from the gateway to the Proxy or other SIP endpoint. Override
does not apply to calls leaving the gateway on ISDN trunks.
6.3.2 Call Routing Examples
For the following examples, assume the following SIP settings:
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Username = pikagateway
Proxy name = ipphone.com
Route to host = voipsales.com
The numbers (1) to (4) below correspond to the numbers in the figure below.
Route to Proxy Disabled
All calls will be routed to the IP address or Host Name provided in the Route to Host Name field.
(1) Override is Disabled
ISDN SIP
From =
11123 From =
pikagateway@pika.com
->User Agent info is used to set up the call.
To =
56511
(2) Override is Enabled, no username
ISDN SIP
From =
11123 From = 11123@pika.com ->ISDN call info is used to set up the call.
To =
56511
(3) Override is Enabled, username = test
ISDN SIP
From =
11123 From = test@pika.com ->Override username field is used
To =
56511
(4) Override is Disabled, Route to User = supplies
ISDN SIP
From =
11123
From =
pikagateway@pika.com
-> This field applies to the "to" (destination) info. It applies when override is
enabled as well.
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To =
56511 To = supplies@voipsales.com
Route to Proxy = Enabled
In all four examples above, replace voipsales.com with ipphone.com. In this case, it could be that voipsales.com does not want to
be contacted directly, so the ipphone.com proxy will be used instead. It is up to the proxy to direct the traffic.
(5) Same as (1) above – replace voipsales.com with ipphone.com
(6) Same as (2) above – replace voipsales.com with ipphone.com
(7) Same as (3) above – replace voipsales.com with ipphone.com
(8) Same as (4) above – replace voipsales.com with ipphone.com
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Table of contents
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