ActionTec VOSKY UP101 User manual

Internet
Phone Wizard
Model #: UP101
User Manual
Solutions for the Digital Life™

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Table of Contents
1 Introduction 1
Package Contents 1
Features 2
System Requirements 2
Getting to Know the Internet Phone Wizard 3
Technical Support 4
2 Installing Skype™ Software 5
Downloading and Installing Skype 5
Creating a Skype Account 8
Adding Accounts 9
Assign a Speed-Dial Number 12
3 Connecting the Internet Phone
Wizard Hardware 15
Single Line Connection 15
Dual Line Connection 17
4 Installing the Internet Phone
Wizard Software 21
5 Using the Internet Phone Wizard 25
Before Making a Call 25
Calling an Internet Telephone 26
Calling a Traditional Telephone 26
Receiving a Call 27
Ending a Call 27
Switching Between Regular Call and
Internet Call Modes 27
Call Waiting Alert 27
Quick Reference Table 28
6 Troubleshooting 29
a Specifications 31
Notices 33
Regulatory Compliance Notices 33
Modifications 33
Miscellaneous Legal Notices 34
Limited Warranty 35

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1
Introduction
Thank you for purchasing the Actiontec Internet Phone Wizard. The Internet
Phone Wizard allows you to make free calls over the Internet and budget calls with
Skype™ anytime, anywhere. With the Internet Phone Wizard, you can use your
regular phone to make long distance calls and even international calls at dramati-
cally reduced rates. If you want to take your communications to the next level, and
save money while doing it, the Actiontec Internet Phone Wizard is sure to be one
of the keys to your success.
Package Contents
s Actiontec Internet Phone Wizard
s USB cable
s Telephone cable (RJ-11)
s Quick Start Guide
s Installation CD-ROM (includes this user guide)
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Chapter 1 Introduction
Features
s Excellent voice quality
s Low international calling rates
s Works with Skype
s Easily switch between regular (analog) and Internet phone modes
s Call waiting and ringback operations supported
s No special settings or configuration for use with firewall
s No external power required
System Requirements
Minimum
s Computer running at 400 MHz or better, with a USB port, 128 MB RAM,
and a CD-ROM drive.
s Microsoft Windows 2000, XP
s A touch-tone analog phone
s LAN or modem-based Internet connection
s Skype application (available free from www.skype.com)
Recommended
For better voice quality and performance:
s Computer running at 1 GHz or better, with a USB port, 256 MB RAM, and a
CD-ROM drive
s A touch-tone analog phone and an analog telephone line
s Broadband Internet connection

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Chapter 1 Introduction
Getting to Know the Internet Phone Wizard
This section contains a quick description of the Internet Phone Wizard’s lights and
ports. The Internet Phone Wizard has several indicator lights (LEDs) on its front
panel and a series of ports on its rear panel.
Front Panel
The front panel of the Internet Phone Wizard features three lights: Regular Call,
Internet Call, and Ready.
Regular Call
The Regular Call light illuminates when the Internet Phone Wizard is in regular
(analog) phone mode, blinks rapidly when an incoming regular call comes in,
and blinks steadily when a regular call is on hold.
Internet Call
The Internet Call light illuminates when the Internet Phone Wizard is in
Internet phone mode, blinks rapidly when an incoming Internet call comes in,
and blinks steadily when an Internet call is on hold.
Ready
The Ready light illuminates when the Internet Phone Wizard is correctly con-
nected to the computer and ready to answer calls.

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Actiontec Internet Phone Wizard User Manual
Rear Panel
The rear panel of the Internet Phone Wizard contains three ports: USB, Line, and
Phone.
USB Port
The USB port is used to connect a computer to the Internet Phone Wizard via
USB cable.
Line Port
The Line port is used to connect the Internet Phone Wizard to a wall phone
line outlet or modem via phone cable.
Phone Port
The Phone port is used to connect the Internet Phone Wizard to a telephone via
phone cable.
Technical Support
Actiontec Electronics prides itself on making durable, high-quality, high-perfor-
mance products. If you need assistance, the Actiontec Technical Support Department
is available all day every day to provide professional support.
Actiontec Electronics, Inc.
760 N. Mary Avenue
Sunnyvale, CA 94085
Technical Support
Phone: (USA) 1-888-436-0657
(UK) 0845-65-80411
E-mail: http://support.actiontec.com/email_support/support_form.php
Internet: www.actiontec.com/support

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Installing Skype™
Software
The first step in setting up the Internet Phone Wizard is installing Skype on the
computer. This chapter describes the Skype installation procedure in four parts:
downloading and installing Skype, creating an account, adding contacts, and
assigning speed-dial numbers.
Downloading and Installing Skype
If Skype has already been installed on the computer, make sure it is the latest ver-
sion. If it is, skip this section and go to “Assigning a Speed-Dial Number” on page
12. If not, install the latest version by following this procedure:
1. Open an Internet browser, and, in the address bar, enter:
http://www.skype.com/
2. When the Skype web page appears, click Download Skype now. It’s free.
3. After downloading, double-click on the “SkypeSetup” icon.
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Chapter 2 Installing Skype
4. In the window that appears, select a language, then click OK.
5. The “Skype Setup Wizard” appears. Read the on-screen instructions, then
click Next.
6. In the next window, click in the circle next to “I accept the agreement,” then
click Next.

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Chapter 2 Installing Skype
7. Select a location on the computer’s hard drive to download the Skype soft-
ware, then click Next.
8. In the next window, set up additional tasks, if needed, then click Next.

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Chapter 2 Installing Skype
9. Skype installs. Click Finish in the last window to complete the installation.
The Skype software is installed on the computer. Go to the next section to create a
Skype account.
Creating a Skype Account
1. After Skype installs, the “Create a new Skype account” window appears. In the
“New Users - Create a Skype Account” tab, enter the required information
(denoted by a red asterisk). Click Next.

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Chapter 2 Installing Skype
2. When the “Your Skype Personal Profile” window appears, enter the informa-
tion in the appropriate text boxes. Click Update.
The Skype account is created. Go to the next section to add contacts to the
account.
Adding Accounts
1. Go to the main Skype account window.

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Chapter 2 Installing Skype
2. From the menu at the top of the window, select Tools, then Add a Contact….
3. When the “Add a Contact” window appears, enter the name of another Skype
user in the appropriate text box, then click Next.

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Chapter 2 Installing Skype
4. A “Request Authorization” window appears. Make the appropriate selections,
then click OK.
5. The contact is added. Click Finish.
The contact has been added. To view the contact list, select the “Contact” tab from
the main Skype window. To add assign a speed-dial number to an contact, go to
the next section.

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Chapter 2 Installing Skype
Assign a Speed-Dial Number
1. From the main Skype window, select the Contact tab, right-click on a contact
name, and, in the menu that appears, select Assign Speed-Dial.
2. In the next window, enter a speed-dial number, then click OK.

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Chapter 2 Installing Skype
3. The speed-dial number is assigned to the contact.
4. Repeat to assign a speed-dial number to other contacts.
After finishing with the installation configuration of Skype, go to the next chapter
(“Connecting the Internet Phone Wizard Hardware”) to continue setting up the
Internet Phone Wizard.

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Connecting the
Internet Phone
Wizard Hardware
This chapter explains how to physically connect the Internet Phone Wizard to
a computer, telephone, and phone line. There are two basic ways to connect the
Internet Phone Wizard: Single Line or Dual Line.
Single Line Connection
When the Internet Phone Wizard is in Single Line mode, it can be used to make or
receive Internet (computer-to-computer) phone calls using Skype only. It cannot
make regular calls to normal (land-line or mobile) telephones while in Single Line
mode.
To connect the Internet Phone Wizard in Single Line mode:
1. Get the Internet Phone Wizard from its package.
2. Get the USB cable from the package and insert the small, square end of the
cable in the “USB” port on the rear panel of the Internet Phone Wizard.
3. Insert the other (flat and rectangular) end of the USB cable in a USB port on
the front or back of a computer.
4. Get the phone cable from the telephone and insert one end in the “Phone”
port on the rear panel of the Internet Phone Wizard.
5. Connect the other end of the phone cable to the telephone. The components
should be connected similarly to the figure below:
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Chapter 3 Connecting the Internet Phone Wizard Hardware
☞
Note: If the Internet Phone Wizard needs to be disconnected from
the computer for any reason, it must be reconnected to the same
USB port. Connecting the Internet Phone Wizard to a different
USB port may cause problems.
The Internet Phone Wizard is connected in Single Line mode. Next, go to chapter
4, “Installing the Internet Phone Wizard Software.”
Single-Line Connection with Dial-Up Modem
If the computer is connected to the Internet via dial-up modem with no other phone
line in the home, the Internet Phone Wizard can only be set up in Single Line mode.
To connect the Internet Phone Wizard in Single Line mode with a dial-up modem:
1. Get the Internet Phone Wizard from its package.
2. Get the USB cable from the package and insert the small, square end of the
cable in the “USB” port on the rear panel of the Internet Phone Wizard.
3. Insert the other (flat and rectangular) end of the USB cable in a USB port on
the front or back of a computer.
4. Get the phone cable from the telephone and insert one end in the “Phone”
port on the rear panel of the Internet Phone Wizard.
5. Connect the other end of the phone cable to the telephone.
6. Optional: To make and receive normal calls while the computer is powered
down, use the supplied phone cable and insert one end of the cable in the “Line”
port on the rear panel of the Internet Phone Wizard.
7. Optional: Insert the other end of the phone cable in the “Phone” port of the dial-
up modem. The components should be connected similarly to the figure below:

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Chapter 3 Connecting the Internet Phone Wizard Hardware
☞
Note: If the Internet Phone Wizard needs to be disconnected from
the computer for any reason, it must be reconnected to the same
USB port. Connecting the Internet Phone Wizard to a different
USB port may cause problems.
The Internet Phone Wizard is connected in Single Line mode. Next, go to chapter
4, “Installing the Internet Phone Wizard Software.”
Dual Line Connection
When the Internet Phone Wizard is set up in Dual Line mode, it can make and
receive both Internet (computer-to-computer) calls and regular (computer-to-
land-line-telephone or computer-to-mobile-telephone) calls.
This procedure assumes the computer is connected to a cable modem. If the com-
puter is connected to the Internet via DSL modem, see “Dual Line Connection with
DSL Modem” on page 18.
To connect the Internet Phone Wizard in Dual Line mode:
1. Get the Internet Phone Wizard from its package.
2. Get the USB cable from the package and insert the small, square end of the
cable in the “USB” port on the rear panel of the Internet Phone Wizard.
3. Insert the other (flat and rectangular) end of the USB cable in a USB port on
the front or back of a computer.
4. Get the phone cable from the telephone and insert one end in the “Phone”
port on the rear panel of the Internet Phone Wizard.
5. Connect the other end of the phone cable to the telephone.
6. Using the supplied phone cable, insert one end of the cable in the “Line” port
on the rear panel of the Internet Phone Wizard.