
PIONEER ELECTRONICS (USA) INC. PIONEER ELECTRONICS OF
CANADA,
INC.
LIMITED WARRANTY
WARRANTY VALID ONLY
IN
COUNTRY OF PRODUCT PURCHASE
WARRANTY
PioneerElectronics (USA)Inc.(PUSA), and PioneerElectronics
Of
Canada, Inc. (POC
),
warrantthatproductsdistributed
by
PUSA
in
theU.S.A., and byPOC
in
Canadathatfail to
function properlyundernormaluse duetoamanufacturingdefectwheninstalled andoperatedaccordingtothe owner'smanualenclosedwiththeunitwill berepaired
or
replacedwith
aunit
of
comparablevalue, attheoption
of
PUSAor
POC,withoutchargeto youforpartsoractualrepairwork. Replacementunitsand/orpartssupplied underthiswarrantymaybe
neworrebuilt
atthe
option
of
PUSAorPOC.
THISLIMITEDWARRANTYAPPLIESTOTHE
ORIGINAL
OR
ANY
SUBSEQUENTOWNER
OF
THISPIONEERPRODUCTDURINGTHEWARRANTY
PERIODPROVIDEDTHE
PRODUCTWAS PURCHASED
FROMAN
AUTHORIZEDPIONEER DISTRIBUTOR/DEALERIN THE U.S.A.
OR
CANADA.
YOU
WILL
BE
REQUIREDTO PROVIDEA
SALES
RECEIPTOROTHERVALIDPROOFOFPURCHASESHOWINGTHEDATEOFORIGINALPURCHASEOR,
IF
RENTED,YOUR RENTALCONTRACT
SHOWINGTHE
PLACE
AND
DATE
OF
FIRST RENTAL. IN THE EVENT SERVICE IS REQUIRED, THE PRODUCT
MUST
BE
DELIVERED WITHIN THE
WARRANTY
PERIOD, TRANSPORTATION
PREPAID,ONLYFROMWITHIN THECOUNTRYOFPURCHASE
AS
EXPLAINEDINTHISDOCUMENT. YOU
WILL
BERESPONSIBLEFORREMOVALANDINSTALLATIONOF
THEPRODUCT. PUSAORPOC,ASAPPROPRIATE,
WILL
PAYTO RETURN THEREPAIREDORREPLACEMENTPRODUCTTOYOUWITHIN THECOUNTRYOFPURCHASE.
PRODUCT WARRANTY PERIOD
Car Stereo Products
farm
1 Year
LAbm
1 Year
The warranty period for retail customers who rent the product commences upon the date product
is
first putinto use (a) during the rental period or (b) retail sale, whicheveroccurs first.
WHAT IS NOT COVERED
IF
THISPRODUCTWASPURCHASEDFROMANUNAUTHORIZEDDISTRIBUTOR,THEREARENOWARRANTIES,EXPRESSORIMPLIED,INCLUDINGTHEIMPLIEDWARRANTY
OFMERCHANTABILITYANDTHEIMPLIEDWARRANTY
OF FITNESS
FORA
PARTICULARPURPOSEANDTHISPRODUCT
IS
SOLDSTRICTLY
"AS
IS"AND"WITH
ALL
FAULTS".
PIONEER
SHALL
NOTBE
LIABLE
FOR
ANY
CONSEQUENTIALAND/ORINCIDENTALDAMAGES.
PIONEERDOESNOT
WARRANT
ANY
PRODUCTLISTEDABOVEWHEN ITIS USED
INA
TRADEORBUSINESSORIN
ANY
INDUSTRIALORCOMMERCIALAPPLICATION.
THISWARRANTYDOESNOT
APPLY
IFTHEPRODUCTHASBEENSUBJECTEDTOPOWERIN EXCESSOF ITSPUBLISHEDPOWERRATING.
THISWARRANTYDOESNOTCOVERDISPLAYSCREENSDAMAGED
BY
STATIC, NON-MOVING,IMAGESAPPLIEDFORLENGTHYPERIODS(BURN-IN).
THIS
WARRANTY
DOES
NOTCOVERTHE CABINETORANYAPPEARANCE
ITEM,
USERATTACHEDANTENNA,ANYDAMAGE
TO
RECORDS OR
RECORDING
TAPES OR
DISCS,
ANY
DAMAGE
TO
THE PRODUCT RESULTING FROMALTERATIONS, MODIFICATIONS NOTAUTHORIZED
IN
WRmNG
BYPIONEER,ACCIDENT, MISUSEORABUSE, DAMAGE
DUE
TO
UGHTNINGORTOPOWERSURGES,SUBSEQUENTDAMAGE
FROM
LEAKING,DAMAGEFROM
INOPERATIVE
BATTERIES,OR
THE
USE
OFBATTERIESNOTCONFORMING
TO
THOSE
SPECIFIEDINTHEOWNER'SMANUAL
THIS
WARRANTY
DOES NOT COVER
THE
COST OF PARTS OR
LABOR
WHICH
WOULD
BE
OTHERWISE PROVIDED WITHOUT
CHARGE
UNDERTHIS
WARRANTY
OBTAINEDFROMANYSOURCE OTHER THANA PIONEERAUTHORIZED SERVICECOMPANYOROTHER DESIGNATED LOCATION. THIS WARRANTYDOES NOTCOVER
DEFECTSORDAMAGECAUSED
BY
THEUSEOFUNAUTHORIZEDPARTSOR
LABOR
ORFROMIMPROPERMAINTENANCE.
ALTERED,DEFACED, ORREMOVED
SERIAL
NUMBERSVOIDTHIS ENTIREWARRANTY
NO OTHER WARRANTIES
IN
THE
U.S.A.·
PIONEER
LIMITS
ITS
OBLIGATIONS
UNDER
ANY
IMPLIED
WARRANTIES
INCLUDING,
BUT
NOT
LIMITED
TO,
THE
IMPLIEDWARRANTIES
OF
MERCHANTABILITY
ANDFITNESS
FORA
PARTICULARPURPOSE,
TOA
PERIODNOTTOEXCEEDTHEWARRANTYPERIOD. NOWARRANTIES
SHALL
APPLYAFTERTHE
WARRANTY
PERIOD. SOMESTATESDONOT
ALLOW
LIMITATIONSONHOWLONGANIMPLIEDWARRANTYLASTSANDSOMESTATESDONOT
ALLOW
THEEXCLUSIONS
OR LIMITATIONS OF INCIDENTALORCONSEQUENTIAL DAMAGES, SOTHEABOVE LIMITATIONS
OR
EXCLUSIONS MAY NOTAPPLY TO YOU. THIS WARRANTYGIVES
YOUSPECIFIC
LEGALRIGHTSANDYOU
MAYHAVEOTHERRIGHTSWHICHMAYVARYFROMSTATETOSTATE.
IN
CANADA·
EXCEPT
AS
EXPRESSLYPROVIDED HEREIN, THERE
ARE
NO REPRESENTATIONS,WARRANTIES, OBLIGATIONS
OR
CONDITIONS, IMPLIED,STATUTORY
OROTHERWISE,
APPLICABLE
TOTHIS PRODUCT.
TO OBTAIN SERVICE
In the U.S.A.
or
Canada to receive warranty service you need to present your sales receipt
or
your rental contract showing place and date
of
original owner's transaction.
~
• Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your Authorized Pioneer Dealer -Your Pioneer Dealer may repair
or
replace your unit,
or
refer you to an Authorized Pioneer Service Company. Your sales receipt should
list the contact information (phone number, fax, email, etc.)
for
your Dealer.
Your Authorized Pioneer Service
Company
-Can perform repairs
for
most
Car
Electronics products and can advise other options as applicable. Please access the
Pioneerwebsite at
www.pioneerelectronics.com
and click on
"Support"
and select
"Find
a
Service
Center"
to
find
the
nearest Pioneer servicer.
Pioneer Customer
Support-
Can advise the optimal service option for your model and geographic location. Please reference the information listed below and phone,
email
or
access the Pioneer website to contact Pioneer.
CANAPA
•POC hasa number
of
Authorized ServiceCompaniesshould yourproductrequire service. ContactPioneer
of
Canadaas listedbelowtoobtaina localservicelocation.
Shipping
Your
Unitfor
Service·
Pleasepackageitcarefullyand sendit, transportation prepaidbyatraceable, insuredmethod, toanAuthorized ServiceCompanyorPioneer.
Useadequatepadding materialtopreventdamagein transit. Includeyourname, addressand telephonenumberwhereyou can bereachedduringbusinesshours.
On all complaints and concerns in the U.S.A. call Customer Support at 1-800-421-1404,
or,
in
Canada, call Customer Satisfaction at (905) 479-4411.
IN THE U.S.A.
IN
CANADA
For hook-up and operation
of
your unit or to locate an For additional information on this warranty, please call orwrite:
Authorized Service Company, please call orwrite: CUSTOMER SATISFACTION GROUP
CUSTOMER SUPPORTI PIONEER ELECTRONICS (USA) INC. PIONEER ELECTRONICS OF CANADA, INC.
P.O.
BOX 1720 340 FERRIER STREET, UNIT 2
LONG BEACH, CALIFORNIA 90801 MARKHAM, ON L3R 2Z5
1-800-421-1404 (905) 479-4411 1-877-283-5901
http://www.pioneerelectronics.com http://www.pioneerelectronics.ca
DISPUTE RESOLUTION
IN
THE
U.S.A.-
Following
our
response to any initial request to Customer Support, should a dispute arise between you and Pioneer, Pioneer makes available its Complaint
Resolution Program to resolve the dispute. The Complaint Resolution Program is available to you without charge. You are required to use the Complaint Resolution Program
beforeyou exerciseanyrights under,
or
seekanyremedies, created byTitleI
ofthe
Magnuson-MossWarranty-FederalTrade Commission lmprovementAct, 15U.S.C.
2301
et
seq.
To
use the Complaint Resolution Program caii1-B00-421-1404 and explain to the customer service representative the problem you are experiencing, steps you have taken to
have the product repaired during the warranty period and the name
of
the authorized Distributor/Dealer from whom the Pioneer product was purchased. After the complaint
has been explained to the representative, a resolution number will be issued. Within 40 days
of
receiving your complaint, Pioneer will investigate the dispute and will either:
(1) respond to your complaint in writing informing you what action Pioneer will take, and in what time period, to resolve the dispute;
or
(2) respond to your complaint in writing
informing you why it will not take any action.
IN
CANADA-
CalltheCustomerSatisfaction Managerat(905)946-7
412todiscussyourcomplaintandtoobtainapromptresolution.
RECORD THE PLACE AND DATE OF PURCHASE FOR FUTURE REFERENCE
Model
No.------------------
Serial
No.-----------------
Purchase
Date----------
Purchased
From---------------------------------------------------
KEEP THIS INFORMATION AND YOUR SALES RECEIPT
IN
A SAFE PLACE
< QRY3001-B/S >
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