
PIONEER
ELECTRONICS
(USA)
INC.
PIONEER
ELECTRONICS
OF
CANADA,
INC.
IN
CANADA
For
additional
information
on
this
warranty,
please
call
or
write:
CUSTOMERSATISFACTION
GROUP
PIONEER
ELECTRONICS
OF
CANADA,
INC.
300
ALLSTATE
PARKWAY
MARKHAM,
ON
L3R
OP2
(905)
479-4411
1-877-283-5901
http://www.pioneerelectronics.ca
LIMITED WARRANTY
WARRANTY
VALID
ONLY
IN
COUNTRY
OF
PRODUCT
PURCHASE
WARRANTY
Pioneer Electronics (USA) Inc. (PUSA), and Pioneer Electronics
Of
Canada,
Inc.
(POC), warrant that products distributed by PUSA
in
the U.S.A., and by POC
in
Canada that fail to
function properly under normal use due to amanufacturing defect when installed and operated according to the owner's manual enclosed with the unit will
be
repaired or replaced with a
unit of comparable value, at the option
of
PUSA or POC, without charge to you for parts or actual repair work. Replacement units and/or parts supplied under this warranty may
be
new or rebuilt at the option
of
PUSA or
POCo
THISLIMITEDWARRANTY
APPLIESTOTHEORIGINALOR
ANYSUBSEQUENTOWNEROFTHIS
PIONEERPRODUCTDURING
THE
WARRANTYPERIODPROVIDEDTHE
PRODUCTWASPURCHASEDFROM AN AUTHORIZEDPIONEERDISTRIBUTOR/DEALERINTHE U.S.A.OR
CANADA.
YOU
WILL
BE
REQUIRED
TO
PROVIDEA
SALES
RECEIPTOROTHER VALIDPROOF
OF
PURCHASESHOWINGTHEDATE
OF
ORIGINALPURCHASEOR,IFRENTED, YOUR
RENTAL
CONTRACT
SHOWING
THE
PLACE
ANDDATEOFFIRSTRENTAL.INTHEEVENTSERVICEISREQUIRED,THEPRODUCTMUSTBEDELIVEREDWITHINTHEWARRANTYPERIOD,TRANSPORTATIONPREPAID,
ONLYFROM WITHIN
THE
COUNTRY
OF
PURCHASE
AS
EXPLAINEDIN THIS DOCUMENT. YOU
WILL
BE
RESPONSIBLE FOR
REMOVAL
AND
INSTALLATION
OF
THE
PRODUCT. PUSAOR POC,
AS
APPROPRIATE,
WILL
PAY
TO
RETURNTHE REPAIREDOR REPLACEMENTPRODUCT
TO
YOU WITHIN
THE
COUNTRYOF PURCHASE.
PRODUCT
WARRANTY
PERIOD
Parts
Labor
Car
Stereo
Products
1
Year
1
Year
The warranty period for retail customers who
rent
the product commences upon the date product
is
first put into
use
(a)
during the rental period or
(b)
retail sale, whichever occurs first.
WHAT
IS
NOT
COVERED
IFTHISPRODUCTWASPURCHASEDFROMANUNAUTHORIZEDDISTRIBUTOR,THEREARENOWARRANTIES,EXPRESSORIMPLIED, INCLUDINGTHEIMPLIEDWARRANTY
OFMERCHANTABILITYANDTHEIMPLIEDWARRANTYOFFITNESS
FOR
APARTICULARPURPOSEANDTHISPRODUCTISSOLDSTRICTLY
"AS
IS"AND
'WITH
ALL
FAULTS".
PIONEERSHALLNOTBELIABLEFOR ANYCONSEQUENTlALANDlORINCIDENTALDAMAGES.
PIONEER DOES NOTWARRANTANYPRODUCTLISTEDABOVEWHEN ITIS USED
IN
ATRADEOR BUSINESSOR
IN
ANY INDUSTRIALOR COMMERCIALAPPLICATION.
THISWARRANTYDOESNOTAPPLYIFTHEPRODUCTHASBEEN SUBJECTEDTOPOWER
IN
EXCESSOFITS PUBLISHEDPOWER RATING.
THISWARRANTY DOES NOTCOVER DISPLAYSCREENSDAMAGEDBYSTATIC,NON-MOVING, IMAGES APPLIED FOR LENGTHY PERIODS(BURN-IN).
THIS
WARRANTY
DOES
NOTCOVERTHECABINETORANY APPEARANCEITEM,USERATTACHEDANTENNA,ANYDAMAGETORECORDS
OR
RECORDINGTAPESORDISCS,ANY
DAMAGETOTHEPRODUCTRESULTING FROMALTERATIONS,MODIRCATIONSNOTAUTHORIZED
IN
WRmNGBYPIONEER, ACCIDENT, MISUSE
OR
ABUSE,DAMAGEDUETO
UGHTNINGORTOPOWERSURGES,SUBSEOUENTDAMAGEFROMLEAKING,DAMAGE
FROM
INOPERATIVEBATTERIES,ORTHEUSEOFBATTERIESNOTCONFORMINGTOTHOSE
SPECIFIED
IN
THEOWNER'S
MANUAL
THISWARRANTYDOESNOTCOVERTHECOSTOFPARTSORLABORWHICHWOULDBEOTHERWISEPROVIDEDWITHOUTCHARGEUNDERTHISWARRANTYOBTAINEDFROM
ANY
SOURCEOTHERTHANAPlONEERAUTHORIZEDSERVlCECOMPANYOROTHER
DESIGNATED
LOCATION. THISWARRANTY
DOES
NOTCOVER
DEFECTS
OR
DAMAGECAUSED
BYTHE
USE
OF
UNAUTHORIZEDPARTS
OR
LABOROR
FROM
IMPROPERMAINTENANCE.
ALTERED,DEFACED,ORREMOVEDSERIALNUMBERSVOlDTHISENTlREWARRANTY
NO
OTHER
WARRANTIES
IN
THE
U.S.A. -PIONEER
LIMITS
ITS
OBLIGATIONS
UNDER
ANY
IMPLIED
WARRANTIES
INCLUDING,
BUT
NOT
LIMITED
TO,
THE
IMPLIED
WARRANTIES
OF
MERCHANTABILITYANDFITNESSFOR APARTICULARPURPOSE,TOAPERIODNOTTOEXCEEDTHEWARRANTYPERIOD. NO
WARRANTIESSHALLAPPL
YAFTERTHE
WARRANTYPERIOD. SOMESTATESDONOTALLOWLIMITATIONSONHOWLONGANIMPLIEDWARRANTYLASTSANDSOMESTATESDONOTALLOWTHEEXCLUSIONS
OR LIMITATIONS
OF
INCIDENTALOR CONSEQUENTIALDAMAGES, SO THE ABOVELIMITATIONSOREXCLUSIONS
MAY
NOTAPPLYTO YOU. THISWARRANTYGIVES
YOU SPECIFIC
LEGAL
RIGI-fTSANO¥OU
MAY
I-fAVEOTHER-BlGI-fTSWI-IICKMAY VAaY-EROM STATE
TOSTATE.
.__
__
IN
CANADA-
EXCEPTASEXPRESSLYPROVIDEDHEREIN,THEREARENO REPRESENTATIONS,WARRANTIES, OBLIGATIONSORCONDITIONS,IMPLIED,STATUTORY
OR OTHERWISE,APPLICABLE
TO
THISPRODUCT.
TO
OBTAIN
SERVICE
In
the U.S.A.
or
Canada to receive warranty service you need to present your sales receipt or your rental contract showing place and date
of
original owner's transaction.
USA
-
Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your Authorized Pioneer Dealer -
Your
Pioneer Dealer may repair or replace your unit, or refer you to an Authorized Pioneer Service Company.
Your
sales receipt should
list the contact information (phone number, fax, email, etc.) for your Dealer.
Your Authorized Pioneer Service
Company
-Can perform repairs for most Car Electronics products and can advise other options as applicable. Please access the
Pioneer website
at
www.pioneerelectronics.com
and click on
Service
and
Support
and select
Authorized
Service
Locator
to find the nearest Pioneer servicer.
Pioneer Electronics Service -Can advise the optimal service option for your model and geographic location. Please reference the information listed below and phone,
email or access the Pioneer website to contact Pioneer.
CANADA-POC has anumber
of
Authorized Service Companies should yourproduct require service. Contact Pioneer
of
Canada as listed below to obtain alocal service location.
Shipping
Your
Unit
for
Service·
Please package it carefully and send it, transportation prepaid by atraceable, insured method, to an Authorized Service Company
or
Pioneer.
Use adequate padding material to prevent damage
in
transit. Include your name, address and telephone number where you can be reached during business hours.
On
all
complaints
and
concerns
in
the
U.S.A.
call
Customer
Support
at
1-800-421-1404,
or,
in
Canada,
call
Customer
Satisfaction
at
1-877-283-5901.
IN
THE
U.S.A.
For
hook-up
and
operation
of
your
unit
or
to
locate
an
Authorized
Service
Company,
please
call
or
write:
PIONEERELECTRONICSSERVICE,INC.
P.O.
BOX
1760
LONG
BEACH,
CALIFORNIA
90801
1-800-421-1404
http://www.pioneerelectronics.com
DISPUTE
RESOLUTION
IN
THE
U.S.A. -Following
our
response to any initial request to Customer Support, should adispute arise between you and Pioneer, Pioneer makes available its Complaint
Resolution Program to resolve the dispute. The Complaint Resolution Program is available to you without charge. You are required to use the Complaint Resolution Program
before you exercise any rights under,
or
seek any remedies, created by Title Iof the Magnuson-Moss Warranty-Federal Trade Commission Improvement
Act,
15
U.S.C.
2301
etseq.
To use the Complaint Resolution Program call 1-800-421-1404 and explain to the customer service representative the problem you are experiencing, steps you have taken
to have the product repaired during the warranty period and the name of the authorized Distributor/Dealerfrom whom the Pioneer product was purchased. After the complaint
has been explained to the representative, aresolution number will be issued. Within 40 days of receiVing your complaint, Pioneer will investigate the dispute and will either:
(1) respond to your complaint in writing informing you what action Pioneer will take, and in what time period, to resolve the dispute;
or
(2) respond to your complaint in writing
informing you why it will not take any action.
IN
CANADA
-Call the Customer Satisfaction Manager
at
(905) 946-7446 to discuss your complaint and to obtain aprompt resolution.
RECORDTHEPLACEANDDATE
OF
PURCHASE FOR FUTUREREFERENCE
Model
No.
Serial No. Purchase Date
~
_
PurchasedFrom _
KEEP THIS INFORMATION AND YOUR SALES RECEIPT
IN
ASAFE PLACE <
CRY1246-B
>
Printed
in
Japan