
PIONEER
ELECTRONICS
(USA)
INC.
PIONEER
ELECTRONICS
OF
CANADA,
INC.
LIMITED WARRANTY
WARRANTY
VALID ONLY IN COUNTRY OF PRODUCT PURCHASE
WARRANTY
Pioneer Electronics (USA)
Inc.
(PUSA), and Pioneer Electronics Of Canada,
Inc.
(POC), warrant that products distributed
by
PUSA in the U.S.A., and by POC in Canada that fail
to
function properly under normal use due to amanufacturing defect when installed and operated according to the owner's manual enclosed with the unit will be repaired or replaced with a
unit of comparable value, at the option ofPUSA or POC, without charge to you for parts or actual repair work. Replacement units and/or parts supplied under this warranty may be
new or rebuilt at the option of PUSA or
POCo
THISLIMITED
WARRANTY
APPLIESTOTHEORIGINALOR ANY SUBSEQUENTOWNER
OFTHIS
PIONEER PRODUCTDURINGTHE
WARRANTY
PERIOD PROVIDEDTHE
PRODUCT
WAS
PURCHASEDFROM
AN
AUTHORIZED PIONEER DISTRIBUTOR/DEALER IN THE U.S.A. OR
CANADA.
YOU
WILL
BE
REQUIREDTO PROVIDE A
SALES
RECEIPTOR OTHER VALID PROOF
OF
PURCHASESHOWINGTHE DATE OF ORIGINAL PURCHASE OR, IF RENTED, YOUR
RENTAL
CONTRACT
SHOWINGTHE
PLACE
ANDDATEOFFIRSTRENTAL. INTHEEVENTSERVICEISREQUIRED,THEPRODUCTMUSTBEDELIVEREDWITHINTHEWARRANTYPERIOD,TRANSPORTATIONPREPAID,
ONLY FROM WITHIN THE COUNTRY
OF
PURCHASE
AS
EXPLAINEDIN THIS DOCUMENT. YOU
WILL
BE RESPONSIBLE FOR
REMOVAL
AND
INSTALLATION
OF
THE
PRODUCT. PUSAOR POC,
AS
APPROPRIATE,
WILL
PAYTO RETURN THE REPAIREDOR REPLACEMENT PRODUCTTO YOU WITHIN THE COUNTRY
OF
PURCHASE.
PRODUCT
WARRANTY
PERIOD
Parts
Labor
Car
Stereo
Products
1
Year
1
Year
The warranty period for retail customers who rent the product commences upon the date product
is
first put into use
(a)
during the rental period or
(b)
retail sale, whichever occurs first.
WHAT
IS
NOT
COVERED
IF
THISPRODUCTWASPURCHASEDFROMAN UNAUTHORIZEDDISTRIBUTOR,
THERI=:
ARENOWARRANTIES, EXPRESSOR IMPLIED, INCLUDINGTHEIMPLIEDWARRANTY
OFMERCHANTABILITYANDTHEIMPLIEDWARRANTY
OF
FITNESSFORAPARTICULAR PURPOSE ANDTHISPRODUCTISSOLDSTRICTLY
"AS
IS"AND"WITH
ALL
FAULTS".
PIONEERSHALLNOTBELIABLEFOR ANYCONSEQUENTIALAND/ORINCIDENTALDAliIlAGES.
PIONEER DOES NOTWARRANTANYPRODUCTLISTED ABOVEWHEN IT
IS
USEDINATRADE OR BUSINESSOR IN ANYINDUSTRIALORCOMMERCIALAPPLICATION.
THIS WARRANTYDOES NOTAPPLYIFTHEPRODUCTHASBEEN SUBJECTEDTOPOWER
IN
EXCESSOFITS PUBLISHED POWER RATING.
THISWARRANTY DOES NOTCOVER DISPLAY SCREENS DAMAGED BYSTATIC, NON-MOVING, IMAGES APPLIED FOR LENGTHY PERIODS(BURN-IN).
THISWARRANTYDOESNOTCOVERTHECABINETORANYAPPEARANCEITEM,USERATTACHEDANTENNA,ANYDAMAGETORECORDS
OR
RECORDINGTAPESORDISCS,ANY
DAMAGETOTHEPRODUCTRESULTING FROM ALTERATIONS,MODIACATIONSNOTAUTHORIZED
IN
WRmNG
BYPIONEER,ACCIDENT,MISUSE ORABUSE, DAMAGEDUETO
UGHTNINGORTOPOWERSURGES,SUBSEQUENTDAMAGE
FROM
LEAKING,DAMAGE
FROM
INOPERATIVEBATTI:RIES,ORTHEUSEOFBATTI:RIESNOTCONFORMINGTOTHOSE
SPECIAED
IN
THEOWNER'S
MANUAL
THISWARRANTYDOESNOTCOVERTHECOSTOFPARTSORLABORWHICH WOULDBEOTHERWlSEPROVlDEDWJTHOUTCHARGEUNDERTHISWARRANTYOBTAINEDFROM
ANYSOURCEOTHERTHANAPlONEERAUTHORIZEDSERVICECOMPANYOROTHERDESIGNATEDLOCATION.THISWARRANTYDOESNOTCOVERDEA:CTSORDAMAGECAUSED
BYTHEUSE OFUNAUTHORIZEDPARTS
OR
LABOROR FROM IMPROPERMAINTENANCE.
ALTERED,DEFACED,ORREMOVEDSERIALNUMBERSVOIDTHISENTIREWARRANTY
NO
OTHER
WARRANTIES
IN THE U.S.A. -
PIONEER
LIMITS
ITS
OBLIGATIONS
UNDER
ANY
IMPLIED
WARRANTIES
INCLUDING,
BUT
NOT
LIMITED
TO,
THE
IMPLIED
WARRANTIES
OF
MERCHANTABILITYANDFITNESSFORAPARTICULARPURPOSE,TOAPERIOD
NOTTO
EXCEEDTHEWARRANTYPERIOD. NO
WARRANTIESSHALLAPPL
YAFTERTHE
WARRANTYPERIOD. SOMESTATES DO NOT
ALLOW
LIMITATIONSONHOWLONGANIMPLIEDWARRANTYLASTSANDSOMESTATESDONOT
ALLOW
THEEXCLUSIONS
OR LIMITATIONS
OF
INCIDENTALORCONSEQUENTIAL DAMAGES. SOTHE ABOVE LIMITATIONSOR EXCLUSIONS
MAY
NOT
APPLY
TO YOU. THIS
WARRANTY
GIVES
YOU SPECIFIC
LEGAL
RIGHTS AND YOU
MAY
HAVEOTHER RIGHTS WHICH
MAY
VARYFROM STATETO STATE.
IN
CANADA-EXCEPTASEXPRESSLYPROVIDEDHEREIN,THEREARE NO REPRESENTATIONS, WARRANTIES,OBLIGATIONSOR CONDITIONS,IMPLIED,STATUTORY
OROTHERWISE,
APPLICABLE
TOTHIS PRODUCT.
TO
OBTAIN
SERVICE
In
the U.S.A. or Canada to receive warranty service you need to present your sales receipt or your rental contract showing place and date
of
original owner's transaction.
USA
-
Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your Authorized Pioneer Dealer -
Your
Pioneer Dealer may repair
or
replace your unit, or refer you to an Authorized Pioneer Service Company.
Your
sales receipt should
list the contact information (phone number, fax, email, etc.) for
your
Dealer.
Your Authorized Pioneer Service
Company
-Can perform repairs for most
Car
Electronics products and can advise
other
options as applicable. Please access the
Pioneer website at
www.pioneerelectronics.com
and click on
Service
and
Support
and select
Authorized
Service
Locator
to find
the
nearest
Pioneer servicer.
Pioneer Electronics Service -Can advise the optimal service option for your model and geographic location. Please reference
the
information listed below and phone,
email or access the Pioneer website to contact Pioneer.
CANADA-POC has anumber of Authorized Service Companies should your product recuire service. Contact Pioneer
of
Canada as listed below to obtain alocal service location.
Shipping
Your
Unit
for
Service
-Please package
it
carefully and send it, transportation prepaid by atraceable, insured method, to an Authorized Service Company or Pioneer.
Use adequate padding material to prevent damage in transit. Include your name, address and telephone number where you can be reached during business hours.
On all complaints and concerns
in
the U.S.A. call Customer Support at 1-800-421-1404, or,
in
Canada, call Customer Satisfaction at 1-877-283-5901.
IN
THE U.S.A.
IN
CANADA
For hook-up and operation of your unit or to locate an For additional information on this warranty, please call or write:
Authorized Service Company, please call or write: CUSTOMERSATISFACTIONGROUP
PIONEERELECTRONICSSERVICE,INC. PIONEERELECTRONICSOF CANADA INC
P.O. BOX 1760 300 ALLSTATE
PARKWAY'
.
LONG BEACH, CALIFORNIA 90801 MARKHAM, ON L3R
OP2
1-800-421-1404
(905) 479-4411 1-877-283-5901
http://www.pioneerelectronics.com
http://www.pioneerelectronics.ca
DISPUTE
RESOLUTION
IN THE U.S.A. -Following our response to any initial request to Customer Support, should adispute arise between you and Pioneer, Pioneer makes available its Complaint
Resolution Program to resolve the dispute. The Complaint Resolution Program is available to you without charge. You are required to use the Complaint Resolution Program
before you exercise any rights under,
or
seek
any
remedies, created by Title Iof
Ihe
Magnuson-Moss Warranty-Federal Trade Commission Improvement
Act,
15
U.S.C.
2301
et
seq.
To use the Complaint Resolution Program call 1-800-421-1404 and explain to the customer service representative the problem you are experiencing, steps you have taken
to have the product repaired during the warranty period and the
name
of the authorized Distributor/Dealer from whom the Pioneer product was purchased. After the complaint
has been explained to the representative, aresolution
number
will be issued. Within 40 days of receiving your complaint, Pioneer will investigate the dispute and will either:
(1) respond to your complaint in writing informing you what action Pioneer will take, and in what time period, to resolve the dispute; or (2) respond to your complaint in writing
informing you why it will not take any action.
IN
CANADA
-Call the Customer Satisfaction Manager at (905) 946-7446 to discuss your complaint and to obtain aprompt resolution.
RECORDTHE PLACEAND DATE
OF
PURCHASEFOR FUTURE REFERENCE
Model No. Serial No. Purchase Date _
Purchased From _
KEEP THIS INFORMATION AND YOUR SALES RECEIPT
IN
ASAFE PLACE <CRY1246-B/U >
Printed in China