
PIONEER
ELECTRONICS
(USA)
INC.
PIONEER
ELECTRONICS
OF
CANADA,
INC.
IN
CANADA
For
additional
information
on
this
warranty,
please
call
or
write:
CUSTOMERSATISFACTION
GROUP
PIONEER
ELECTRONICS
OF
CANADA.
INC.
300
ALLSTATE
PARKWAY
MARKHAM.
ON
L3R
OP2
(905)
479-4411
1-877-283-5901
http://www.pioneerelectronics.ca
LIMITED WARRANTY
WARRANTY
VALID
ONLY
IN
COUNTRY
OF
PRODUCT
PURCHASE
WARRANTY
Pioneer Electronics (USA)
Inc.
(PUSA), and Pioneer Electronics
Of
Canada,
Inc.
(POC), warrant that products distributed by PUSA
in
the U.S.A., and by POC
in
Canada that fail to
function properly under normal use due to amanufacturing defect when installed and operated
a=rding
to the owner's manual enclosed with the unit will
be
repaired or replaced with a
unit of comparable value. at the option of PUSA or POC, without charge to you for parts or actual repair work. Replacement units and/or parts supplied under this warranty may
be
new or rebuilt at the option
of
PUSA or pac.
THISLIMITEDWARRANTYAPPLIES
TOTHE
ORIGINALOR
ANY
SUBSEQUENTOWNEROFTHISPIONEERPRODUCTDURINGTHE
WARRANTY
PERIODPROVIDEDTHE
PRODUCTWASPURCHASEDFROMAN AUTHORIZEDPIONEER DISTRIBUTOR/DEALERIN THE U.S.A. OR
CANADA.
YOU
WILL
BE
REQUIRED
TO
PROVIDEA
SALES
RECEIPTOROTHER VALIDPROOFOFPURCHASESHOWING
THE
DATEOFORIGINALPURCHASEOR, IFRENTED,YOUR RENTALCONTRACTSHOWINGTHE
PLACE
ANDDATEOFFIRSTRENTAL.INTHEEVENTSERVICEISREQUIRED,THEPRODUCTMUSTBEDELIVEREDWITHINTHEWARRANTYPERIOD,TRANSPORTATIONPREPAID,
ONLYFROM WITHIN THE COUNTRY
OF
PURCHASE
AS
EXPLAINEDIN THIS DOCUMENT. YOU
WILL
BE RESPONSIBLEFOR REMOVAL AND
INSTALLATION
OFTHE
PRODUCT. PUSAOR POC,
AS
APPROPRIATE,
WILL
PAYTO
RETURNTHE REPAIREDOR REPLACEMENTPRODUCTTO YOU WITHIN THE COUNTRYOF PURCHASE.
PRODUCT
WARRANTY
PERIOD
Parts
Labor
Car
Stereo
Products
1
Year
1
Year
The warranty period for
retail
customers who rent the product commences upon the date
prodUct
is first put into use
(a)
during the rental period or
(b)
retail
sale,
whichever occurs first.
WHAT
IS
NOT
COVERED
IFTHISPRODUCTWASPURCHASED
FROM
AN UNAUTHORIZEDDISTRIBUTOR,THEREARENOWARRANTIES, EXPRESS
OR
IMPLIED,INCLUDINGTHEIMPUEDWARRANTY
OFMERCHANTABILITYANDTHEIMPLIEDWARRANTYOFFITNESS FOR APARTICULARPURPOSE ANDTHISPRODUCTISSOLDSTRICTLY"AS
IS"
AND"WITH ALLFAULTS".
PIONEERSHALLNOTBELIABLE
FOR
ANYCONSEQUENTIALAND/OR INCIDENTALDAMAGES.
PIONEER DOES NOTWARRANT ANYPRODUCT LISTEDABOVE WHEN ITISUSED
IN
ATRADE
OR
BUSINESS
OR
IN
ANY INDUSTRIALORCOMMERCIALAPPLICATION.
THISWARRANTYDOESNOTAPPLY IFTHEPRODUCT HASBEEN SUBJECTEDTO POWER
IN
EXCESSOFITSPUBLISHED POWER RATING.
THIS WARRANTY DOESNOTCOVER DISPLAYSCREENS DAMAGEDBYSTATIC, NON-MOVING,IMAGESAPPLIED FOR LENGTHY PERIODS (BURN-IN).
THIS
WARRANTY
DOES
NOTCOVER
THE
CABINET
OR
ANYAPPEARANCE
ITEM,
USER
ATTACHEDANTENNA,ANYDAMAGE
TO
RECORDSOR RECORDINGTAPESORDtSCS,ANY
DAMAGE
TO
THE
PRODUCTRESULTING FROM ALTERATIONS, MODtACATIONSNOTAUTHORIZED
IN
WRmNG BYPIONEER, ACCIDENT, MISUSEORABUSE, DAMAGEDUETO
UGHTNINGORTOPOWERSURGES,SUBSEQUENTDAMAGEFROMLEAKING,DAMAGE
FROM
INOPERATIVEBATTERIES,ORTHEUSEOFBATTERIESNOTCONFORMINGTOTHOSE
SPECIAEDINTHEOWNER·SMANUAL.
THISWARRANTYDOESNOTCOVERTHECOSTOFPARTSORLABORWHICHWOULDBEOTHERWlSEPROVIDEDWlTHOUTCHARGEUNDERTHISWARRANTYOBTAINEDFROM
ANY
SOURCE
OTHERTHANA
PIONEER
AUTHORIZED
SERVICE
COMPANY
OR
OTHER
DESIGNATEDLOCATION. THISWARRANTY
DOES
NOT
COVER
DEFECTS
OR
DAMAGECAUSED
BYTHE
USE
OF
UNAUTHORIZEDPARTS
OR
LABOR
OR
FROM
IMPROPERMAINTENANCE.
ALTERED,DEFACED,ORREMOVEDSERlALNUMBERSVOfDTHISENTIREWARRANTY
NO
OTHER
WARRANTIES
IN
THE
U.S.A. -PIONEER LIMITS
ITS
OBLIGATIONS
UNDER
ANY
IMPLIED
WARRANTIES
INCLUDING,
BUT
NOT
LIMITED
TO,
THE
IMPLIED
WARRANTIES
OF
MERCHANTABILITYANDFITNESSFOR APARTICULARPURPOSE,TOAPERIOD
NOTTO
EXCEEDTHEWARRANTYPERIOD. NOWARRANTIES
SHALLAPPL
YAFTERTHE
WARRANTYPERIOD. SOMESTATESDONOTALLOWLIMITATIONS
ON
HOWLONGAN IMPLIEDWARRANTYLASTSANDSOMESTATESDONOT
ALLOW
THEEXCLUSIONS
OR LIMITATIONSOFINCIDENTALOR CONSEQUENTIAL DAMAGES, SOTHE ABOVE LIMITATIONS OR EXCLUSIONSMAYNOTAPPLYTOYOU. THISWARRANTYGIVES
YOU SPECIFIC
LEGAL
RIGHTS ANDYOU
MAY
HAVEOTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.
IN
CANADA-EXCEPT
AS
EXPRESSLY PROVIDEDHEREIN,THERE ARE NOREPRESENTATIONS, WARRANTIES,OBLIGATIONSOR CONDITIONS,IMPLlED,STATUTORY
OR OTHERWISE,APPLICABLE TOTHIS PRODUCT.
TO
OST
AIN
SERVICE
In the U.S.A. or Canada to receive warranty service you need to present your sales receipt or your rental contract showing place and date
of
original owner's transaction.
USA
-
Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your Authorized Pioneer Dealer -
Your
Pioneer Dealer may repair or replace your unit,
or
refer you to an Authorized Pioneer Service Company. Your sales receipt should
list the contact information (phone number. fax, emaii, etc.) for your Dealer.
Your
Authorized Pioneer Service Company -Can perform repairs for most Car Electronics products and can advise other options as applicable. Please access the
Pioneer website at
www.pioneerelectronics.com
and click on
Service
and
Support
and select
Authorized
Service
Locator
to find the nearest Pioneer servicer.
Pioneer Electronics Service -Can advise the optimal service option for your model and geographic location. Please reference the information listed below and phone,
email or access the Pioneer website to contact Pioneer.
CANADA -POC has anumberof Authorized Service Companies should your product require service. Contact Pioneer
of
Canada as listed below to obtain alocal service location.
Shipping
Your
Unit
for
Service
-Please package it carefUlly and send
it,
transportation prepaid by atraceable, insured method. to
an
Authorized Service Company or Pioneer.
Use adequate padding material to prevent damage
in
transit. Include your name. address and telephone number where you can
be
reached during business hours.
On
all
complaints
and
concerns
in
the
U
.SA
call
Customer
Support
at
1-800-421-1404.
or,
in
Canada.
call
Customer
Satisfaction
at
1-877-283-5901.
IN
THE
U.SA
For
hook-up
and
operation
of
your
unit
or
to
locate
an
Authorized
Service
Company.
please
call
or
write:
PIONEERELECTRONICSSERVICE.INC.
P.O.
BOX
1760
LONG
BEACH.
CALIFORNIA
90801
1-800-421-1404
http://www.pioneerelectronics.com
DISPUTE
RESOLUTION
IN
THE U.S.A. -Following our response to any initial request to Customer Support, should adispute arise between you and Pioneer. Pioneer makes available its Complaint
Resolution Program to resolve the dispute. The Complaint Resolution Program is available to you without charge. You are required to use the Complaint Resolution Program
before you exercise any rights under,
or
seek any remedies. created by Title Iof the Magnuson-Moss Warranty-Federal Trade Commission Improvement
Act.
15
U.S.C.
2301
etseq.
To use the Complaint Resolution Program call 1-800-421-1404 and explain to the customer service representative the problem you are experiencing. steps you have taken
to have the product repaired during the warranty period and the name of the authorized Distributor/Dealer from whom the Pioneer product was purchased. After the complaint
has been explained to the representative, aresolution
number
will be issued. Within 40 days of receiving your complaint, Pioneer will investigate the dispute and will either:
(1) respond to your complaint
in
writing informing you what action Pioneer will take. and
in
what time period, to resolve the dispute; or (2) respond to your complaint
in
writing
informing you why it will not take any action.
IN
CANADA
-Call the Customer Satisfaction Manager at (905) 946-7446 to discuss your complaint and to obtain aprompt resolution.
RECORDTHE PLACE AND DATEOF PURCHASE FOR FUTURE REFERENCE
Model No. Serial
No.
Purchase Date _
PurchasedFrom _
KEEP THIS INFORMATION AND YOUR SALES RECEIPT
IN
ASAFE PLACE <
CRY1246-B
>
Printed
in
Japan