
PIONEER ELECTRONICS (USA) INC. PIONEER ELECTRONICS OF CANADA, INC.
LIMITED WARRANTY
WARRANTY
VALID
ONLY
IN
COUNTRY
OF
PRODUCT PURCHASE
WARRANTY
PioneerElectronics (USA)Inc. (PUSA), and PioneerElectronics
Of
Canada, Inc. (POC),warrantthatproductsdistributed byPUSAinthe
U.S.A,
and byPOCin Canadathatfailto
functionproperlyundernormaluseduetoa manufacturingdefectwhen installedandoperatedaccording totheowner'smanualenclosedwiththe unitwill berepaired orreplacedwith
aunit
of
comparablevalue, attheoption
of
PUSAor
POC, withoutchargetoyou forparts
or
actualrepairwork. Replacementunitsand/orpartssuppliedunderthis warranty
may
be
neworrebuiltattheoption
of
PUSAor
POC.
THISLIMITEDWARRANTYAPPLIESTOTHE
ORIGINALORANYSUBSEQUENTOWNER
OFTHISPIONEERPRODUCTDURINGTHEWARRANTYPERIODPROVIDEDTHE
PRODUCTWAS PURCHASEDFROM
AN
AUTHORIZED PIONEER DISTRIBUTOR/DEALERIN THE U.S.A. OR
CANADA.
YOU
WILL
BE
REQUIREDTO PROVIDEA
SALES
RECEIPT
OR
OTHERVALIDPROOF
OF
PURCHASESHOWINGTHE DATEOF
ORIGINAL
PURCHASEOR, IF RENTED,
YOUR
RENTALCONTRACTSHOWING
THE
PLACE
AND
DATE OF FIRST RENTAL. IN
THE
EVENTSERVICE IS REQUIRED, THE PRODUCT MUST
BE
DELIVERED WITHIN THE WARRANTYPERIOD, TRANSPORTATION
PREPAID,ONLYFROMWITHINTHECOUNTRYOFPURCHASE
AS
EXPLAINEDINTHIS DOCUMENT. YOU
WILL
BE
RESPONSIBLEFORREMOVALANDINSTALLATIONOF
THEPRODUCT.
PUSAOR
POC,
AS
APPROPRIATE,
WILL
PAYTO RETURNTHE REPAIRED
OR
REPLACEMENTPRODUCTTOYOUWITHINTHECOUNTRYOFPURCHASE.
PRODUCT WARRANTY PERIOD
Car
Stereo
Products
eam
1
Year
LAbm
1
Year
Thewarranty period for retail customers who rentthe productcommences upon the date product is first putinto use (a) during the rental period or(b) retail sale, whicheveroccursfirst.
WHAT IS NOT COVERED
IFTHISPRODUCTWASPURCHASEDFROMANUNAUTHORIZEDDISTRIBUTOR,THEREARENOWARRANTIES,EXPRESSORIMPUED,INCLUDINGTHEIMPLIEDWARRANTY
OFMERCHANTABILITYANDTHEIMPLIEDWARRANTYOFFITNESS
FORA
PARTICULARPURPOSEANDTHISPRODUCTISSOLDSTRICTLY"AS
IS"
AND''WITH
ALL
FAULTS".
PIONEER
SHALL
NOT
BE
LIABLE
FOR
ANY
CONSEQUENTIALAND/ORINCIDENTALDAMAGES.
PIONEERDOESNOTWARRANT
ANY
PRODUCTLISTED
ABOVE
WHENITISUSED
INA
TRADEORBUSINESSOR
IN
ANY
INDUSTRIALORCOMMERCIALAPPLICATION.
THISWARRANTYDOESNOTAPPLYIFTHEPRODUCTHASBEENSUBJECTEDTOPOWERIN EXCESSOFITSPUBLISHEDPOWERRATING.
THISWARRANTYDOESNOTCOVERDISPLAYSCREENSDAMAGED
BY
STATIC, NON-MOVING,IMAGESAPPLIEDFORLENGTHYPERIODS(BURN-IN).
THISWARRANTY
DOES
NOTCOVERTHECABINETORANYAPPEARANCE
ITEM,
USERATTACHEDANTENNA,ANYDAMAGETO
RECORDS
ORRECORDINGTAPESORDISCS,ANY
DAMAGETO THE PRODUCTRESULTING FROMALTERATIONS, MODIFICATIONS NOTAUTHORIZED
IN
WRITING BYPIONEER,
ACCIDENT,
MISUSE ORABUSE, DAMAGEDUE TO
UGHTNINGORTOPOWERSURGES,SUBSEQUENTDAMAGEFROMLEAKING,DAMAGEFROMINOPERATIVEBATTERIES,ORTHEUSEOFBATTERIESNOTCONFORMINGTOTHOSE
SPECIFIEDINTHEOWNER'SMANUAL
THIS
WARRANTY
DOES
NOT
COVER
THE
COST
OF PARTS OR
LABOR
WHICH
WOULD
BE
OTHERWISE PROVIDED WITHOUT
CHARGE
UNDER
THIS
WARRANTY
OBTAINEDFROM
ANY
SOURCEOTHER
THANA
PIONEERAUTHORIZED SERVICECOMPANYOROTHERDESIGNATED LOCATION. THISWARRANTYDOES NOTCOVER
DEFECTSORDAMAGECAUSED
BY
THEUSEOFUNAUTHORIZEDPARTSOR
LABOR
OR
FROMIMPROPERMAINTENANCE.
ALTERED,DEFACED,
OR
REMOVED
SERIAL
NUMBERSVOIDTHIS ENTIRE
WARRANTY
NO OTHER WARRANTIES
IN
THE
U.S.A.-
PIONEER
LIMITS
ITS
OBLIGATIONS
UNDER
ANY
IMPLIED
WARRANTIES
INCLUDING,
BUT
NOT
LIMITED
TO,
THE
IMPLIED
WARRANTIES
OF
MERCHANTABILITY
AND
FITNESS
FORA
PARTICULARPURPOSE,
TOA
PERIODNOTTO EXCEEDTHEWARRANTYPERIOD. NOWARRANTIES
SHALLAPPLY
AFTER
THE
WARRANTYPERIOD. SOMESTATES DONOT
ALLOW
LIMITATIONSONHOW
LONGAN
IMPLIEDWARRANTYLASTSANDSOMESTATESDONOT
ALLOW
THEEXCLUSIONS
OR LIMITATIONS OF INCIDENTAL
OR
CONSEQUENTIALDAMAGES, SO THE
ABOVE
LIMITATIONS OREXCLUSIONS MAYNOTAPPLYTO YOU. THIS WARRANTYGIVES
YOUSPECIFIC
LEGALRIGHTSANDYOU
MAYHAVEOTHERRIGHTSWHICHMAYVARYFROMSTATETOSTATE.
IN
CANADA-
EXCEPT
AS
EXPRESSLYPROVIDED HEREIN, THERE
ARE
NOREPRESENTATIONS,WARRANTIES, OBLIGATIONSORCONDITIONS, IMPLIED, STATUTORY
OROTHERWISE,
APPLICABLE
TOTHIS PRODUCT.
TO OBTAIN SERVICE
In the
U.S.A
or Canada to receive warranty service you need to present your sales receipt
or
your rental contract showing place and date
of
original owner's transaction.
.u.&A-
Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your Authorized Pioneer Dealer -Your Pioneer Dealer may repair
or
replace
your
unit,
or
refer you
to
an Authorized Pioneer Service Company. Your sales receipt should
list the contact information (phone number, fax, email, etc.)
for
your Dealer.
Your Authorized Pioneer
Service
Company-
Can perform repairs for most Car Electronics products and can advise
other
options as applicable. Please access
the
Pioneer website at
www.pioneerelectronics.com
and click on
"Support"
and
select
"Find
a
Service
Center"
to find the nearest Pioneer servicer.
Pioneer Customer
Support
-Can advise the optimal service option for your model and geographic location. Please reference the information listed below and phone,
email
or
access the Pioneer website
to
contact Pioneer.
CANAPA-
POC hasanumber
of
AuthorizedServiceCompaniesshould yourproductrequire service. ContactPioneer
of
Canadaas listed belowtoobtain alocalservice location.
Shipping
Your
Unitfor
Service-
Pleasepackageitcarefullyandsend
it,
transportationprepaidbyatraceable, insuredmethod, to anAuthorizedServiceCompany
or
Pioneer.
Useadequatepadding materialto preventdamage
in
transit. Includeyourname, addressand telephonenumberwhereyoucan bereachedduringbusinesshours.
On
all
complaints and concerns
in
the U.S.A. call Customer Support at 1-800-421-1404,
or,
in
Canada, call Customer Satisfaction at (905) 479-4411.
IN
THE U.S.A.
IN
CANADA
For hook-up
and
operation of your unit or
to
locate
an
For additional information
on
this warranty, please call or write:
Authorized Service Company, please call or write: CUSTOMER SATISFACTION GROUP
CUSTOMER SUPPORT I PIONEER ELECTRONICS (USA)
INC.
PIONEER ELECTRONICS
OF
CANADA,
INC.
P.O.
BOX
1720
340
FERRIER
STREET,
UNIT 2
LONG
BEACH, CALIFORNIA
90801
MARKHAM,
ON
L3R
2Z5
1-800-421-1404 (905)
479-4411
1-877-283-5901
http://www.pioneerelectronics.com
DISPUTE RESOLUTION http://www.pioneerelectron
ics.
ca
IN THE
U.S.A.-
Following
our
response to
any
initial request to Customer Support, should a dispute arise between you and Pioneer, Pioneer makes available its Complaint
Resolution Program
to
resolve the dispute. The Complaint Resolution Program is available
to
you without charge. You are required to use the Complaint Resolution Program
beforeyouexerciseanyrights under,
or
seekanyremedies, createdbyTitleI
ofthe
Magnuson-MossWarranty-FederalTradeCommissionImprovementAct, 15U.S.C.2301
et
seq.
To
use the Complaint Resolution Program call1-800-421-1404 and explain to the customer service representative the problem you are experiencing, steps you have taken to
have the product repaired during the warranty period and the name
of
the authorized Distributor/Dealer from whom the Pioneer product was purchased. After the complaint
has been explained to the representative, a resolution number will be issued. Within
40
days
of
receiving your complaint, Pioneer will investigate the dispute and will either:
(1) respond to your complaint
in
writing informing you what action Pioneer will take, and
in
what time period, to resolve the dispute; or (2) respond to your complaint in writing
informing you why it will not take any action.
IN
CANADA-
CalltheCustomerSatisfaction Managerat(905)946-7412todiscussyourcomplaintandtoobtainapromptresolution.
RECORD THE PLACE AND DATE OF PURCHASE FOR FUTURE REFERENCE
Model
No.------------------
Serial
No.-----------------
Purchase
Date----------
Purchased
From---------------------------------------------------
KEEP THIS INFORMATION AND
YOUR
SALES RECEIPT IN A SAFE PLACE < QRY3001-B/S >
UCC0212 Pimted in China