
TABLE OF CONTENTS
Safety Alert Key:
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE: Indicates practices which may cause damage to the appliance or to property.
Section 1: Listing and Code Approvals
A. ApplianceCertication ...............................5
B. Mobile Home Approved .............................5
C. GlassSpecications...................................5
D. Electrical Rating.........................................5
E. BTU&EfciencySpecications.................5
Section 2: User Guide: General Information
A. Fire Safety .................................................6
B. Combustible/Non-Combustible
Materials....................................................6
C. Fuel Material & Fuel Storage.....................6
D. Before Your First Fire ................................6
Section 3: User Guide: General Operating Information
A. User Dial Control........................................7
B. Filling the Hopper.......................................7
C. Priming the Feed Tube ..............................8
D. Firepot Purge Cycle ...................................8
E. Shutdown...................................................8
F. Starting Your First Fire...............................9
G. Fire Characteristics....................................9
H. Your Pellet Appliance.................................10
I. LED Color Coding Chart & Explanation.....11
J. Ignition Cycles............................................12
K. Running in Minimum or Maximum .............12
L. Running in the Automatic Mode.................12
M. Clear Space ...............................................12
N. Trim Adjustments.......................................12
Section 4: Maintaining & Servicing Your Appliance
A. Proper Shutdown Procedure......................13
B. Quick Reference Maintenance Chart.........13
C. General Maintenance.................................13
D. High Ash Fuel Content Maintenance..........17
E. Frequently Asked Questions .....................18
Section 5: Replacement Parts
A. Convection Blower Replacement...............19
B. Exhaust Blower Replacement....................19
C. Snap Disc Replacement ............................20
D. Igniter Replacement...................................20
E. BafeRemoval&Replacement.................20
F. Glass Replacement....................................21
G. Control Board Replacement.......................21
H. Fuse Replacement.....................................21
I. Feed Motor Replacement ..........................21
J. Feed Spring Replacement .........................21
Section 6: Getting Started
A. Design, Installation & Location
Considerations...........................................22
B. Draft...........................................................22
C. Negative Pressure.....................................22
D. Locating Your Appliance & Chimney.........23
E. Inspect Appliance & Components .............23
F. Tools & Supplies Needed..........................23
Section 7: Dimensions and Clearances
A. Appliance Dimension: PH35PS.................24
B. Appliance Dimension: PH50PS.................24
C. Appliance Dimension: PH50CAB ..............25
D. Clearances to Combustibles (UL & ULC)..25
E. Hearth Pad Requirements (UL & ULC) .....26
Section 8: Vent Information
A. Chimney & Exhaust Connection ................27
B. Venting Termination Requirements ...........27
C. Pellet Venting Charts .................................28
Section 9: Venting Systems
A. Vertical- Interior- Typical Installation..........29
B. Through the Wall & Vertical .......................29
C. Vertical into Existing Class A Chimney......29
D. Masonry .....................................................30
E. Alternate Masonry......................................30
F. Through the Wall........................................31
Section 10: Mobile Home.....................................32
Section 11: Appliance Set-Up..............................33
Section 12: Troubleshooting...............................34
Section 13: Reference Materials
A. Component Functions ...............................37
B. Wiring Harness..........................................38
C. Replacement Parts....................................39
D. Service & Maintenance Log.......................40
E. 5 Year Warranty ........................................43
Contact Information ...................................44
French Manual.....................................................45
Spanish Manual...................................................86