Ploom S 2.0 User manual

Starter Kit
User's Guide
Warranty
2.0
PS2_0001 [EN]
Model: PS2
When using the device for
the first time
Charging is required. Charge the
device according to the procedure
on page 17 before using.

PS2_0001 [EN]
Ploom Exclusive Customer Service
Hours: 9:00 AM-9:00 PM (excluding
year-end and New Year’s holidays)
0120-108-513
You can also make an inquiry via the
Ploom website.
https://ploom.clubjt.jp/support/
Distributor
Japan Tobacco Inc.
4-1-1 Toranomon, Minato-ku,
Tokyo 105-6927
2.0

2
PS2_0001 [EN]
Table of Contents
Introduction ..............................Page 3
Disclaimer ..................................Page 4
Safety Information..................Page 5
Confirming the
Contents of the Kit.................Page 15
Parts of the Device.................Page 16
Charging...................................Page 17
“Taste Accelerator”................Page 21
Inserting a Stick......................Page 23
Heating .....................................Page 25
Use .............................................Page 27
Shutting O .............................Page 30
Cleaning....................................Page 32
Resetting ..................................Page 34
The content of this document may change
without notice. The latest version of the
User's Guide can be found on the Japan
Tobacco website.
https://ploom.clubjt.jp/userguide/s/
Troubleshooting ......................Page 35
Main Specifications ................Page 40
Warranty.....................................Page 41

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PS2_0001 [EN]
Introduction
Thank you for purchasing a Ploom S 2.0 Starter Kit (“Starter Kit”). Please read
this document carefully to ensure safe use.
Ploom S 2.0 is a device
that allows you to enjoy
tobacco vapor*1 produced
by heating Ploom S
tobacco sticks using the
built-in heater.
*1 "Tobacco vapor" is Japan
Tobacco's term for vapor
containing tobacco-leaf
derivatives.
Tobacco vapor*1 is
produced by heating
tobacco sticks using
the built-in heater.

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PS2_0001 [EN]
Japan Tobacco Inc. and stores selling this Starter Kit shall bear no liability or
responsibility for direct or consequential damages resulting from improper use
of this kit.
Disclaimer
The User’s Guide (this document)
contains a printout of the
Warranty (Page 41).
After you read this guide, keep it
in a handy place so that you can
find it for future reference.
• Do not use this Starter Kit or Ploom
S tobacco sticks for other than the
intended purpose.
• Minors (under 20 years) are
prohibited from purchasing or using
this Starter Kit.
• When you use the device in a public
place, observe the rules set by your
local authority and facilities and
show good manners.
• If you transfer this Starter Kit to a
third party, be sure also to hand
over this kit together with the
User’s Guide (this document).
• The specifications and external
appearance of the products
included with this Starter Kit may
be changed without prior notice.

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PS2_0001 [EN]
Safety Information
Please read the following precautions carefully so that you can use the products
such as the device included with this Starter Kit and other accessories in a safe
and secure manner.
Meanings of warning indications
Levels of hazards and damages
DANGER
If you do not follow the instructions indicated with this sign, you will face an
imminent danger that will result in death or serious injury from fires, electric
shocks, overheating, explosion, and other hazards.
WARNING
If you do not follow the instructions indicated with this sign, you will face a possible
danger that can result in death or serious injury from fires, electric shocks, and
other hazards.
CAUTION
If you do not follow the instructions indicated with this sign, you may face a
hazardous situation that can result in a minor or moderate injury from electric
shocks or other accidents, or damage to property or items in the surrounding area.
Specific caution signs Prohibited action sign Mandatory action sign
Explosion
Fire
Electric shock
Prohibited action
Mandatory action

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PS2_0001 [EN]
DANGER
Fire
Electric shock
Explosion
Prohibited
action
Do not expose the device and
other accessories to fire or
subject them to heat.
Do not expose the device and other
accessories to fire or attempt to heat
them with matches, lighter or burner.
Doing so might cause overheating, fire
hazard or explosion.
Prohibited
action
Do not use, charge, or store the
device and other accessories
in a location exposed to oily
smoke, steam flow, humidity,
sand, or dust.
Doing so might cause a fire or give
you an electric shock.
Prohibited
action
Do not use the device and
other accessories near
flammable substances.
Do not use the device and other
accessories near flammable
substances (such as benzene, thinner,
spray, hairstyling products). Doing so
might cause a fire or explosion.
Prohibited
action
Do not use, charge, or store the
device and other accessories in
a place with high temperature.
Do not use, charge, or store the device
and other accessories near a fire, heat
generating devices, or heaters, in a
place exposed to direct sunlight and
high temperatures (such as inside a
car in summer). Doing so might cause
overheating, fire hazard or explosion.

7
PS2_0001 [EN]
Prohibited
action
Do not touch the device and
other accessories while the
device is being charged during
a thunderstorm.
If you touch the connected portion
between the AC Adaptor and USB
Type-C Cable or the device during a
thunderstorm, this might give you an
electric shock.
Mandatory
action
In the event of a malfunction
or abnormal operation,
immediately stop using or
charging the device.
Doing so might cause an unexpected
accident or injury.
Prohibited
action
Do not clean the device
during charging or heating, or
immediately after use.
Doing so might cause a malfunction,
electric shocks, or an unexpected
accident.
Prohibited
action
Do not use, charge, or store the
device near water sources.
Do not use the device near a kitchen
sink, bathtub or washbowl, or store it
in a place with high humidity. Doing
so might cause the device to fall
into water or exposed to excessive
humidity, which might result in
malfunction of the device, fire or
electric shock. If the device gets wet,
stop using it immediately.
Prohibited
action
Do not touch the AC Adaptor,
device, or USB Type-C Cable
with wet hands.
If you plug or unplug the AC Adaptor
or touch the device or USB Type-C
Cable with wet hands, this might give
you an electric shock.

8
PS2_0001 [EN]
Prohibited
action
Do not disassemble, modify
or repair the device and other
accessories.
Doing so might cause an unexpected
accident or injury.

9
PS2_0001 [EN]
Prohibited
action
Do not insert objects other
than Ploom S tobacco sticks or
cotton swabs into the device.
Only insert Ploom S tobacco sticks
or cotton swabs into the Tobacco
Stick Holder of the device. If you
insert other objects, they might cause
an electric shock, malfunction or
unexpected accident.
Prohibited
action
Do not use the device if the
device or the tobacco vapor is
extremely hot.
Doing so might cause an unexpected
injury, burns, or malfunction.
Prohibited
action
Do not use the device in an
inappropriate manner other
than the method described in
this User’s Guide.
Doing so might cause an unexpected
injury or malfunction.
WARNING
Fire
Electric shock
Prohibited
action
Do not leave the device and
other accessories within the
reach of infants and children.
Always store the device and other
accessories such as tobacco sticks
in a place out of reach of infants and
children.
Failing to do so might cause an infant
and child to accidentally ingest a
tobacco stick. If infants or children
accidentally ingest a tobacco stick,
immediately seek medical attention.
Prohibited
action
Do not cover or wrap the
device while it is being used or
charged.
Doing so might cause a fire or burns.
Prohibited
action
Do not touch the Tobacco Stick
Holder or the heated portion of
the tobacco stick during use or
immediately after use.
Doing so might cause burns.