Ploom S 2.0 User manual
PS2_0001 [EN]
Ploom Exclusive Customer Service
Hours: 9:00 AM-9:00 PM (excluding
year-end and New Year’s holidays)
0120-108-513
You can also make an inquiry via the
Ploom website.
https://ploom.clubjt.jp/support/
Distributor
Japan Tobacco Inc.
4-1-1 Toranomon, Minato-ku,
Tokyo 105-6927
2.0
2
PS2_0001 [EN]
Table of Contents
Introduction ..............................Page 3
Disclaimer ..................................Page 4
Safety Information..................Page 5
Confirming the
Contents of the Kit.................Page 15
Parts of the Device.................Page 16
Charging...................................Page 17
“Taste Accelerator”................Page 21
Inserting a Stick......................Page 23
Heating .....................................Page 25
Use .............................................Page 27
Shutting O .............................Page 30
Cleaning....................................Page 32
Resetting ..................................Page 34
The content of this document may change
without notice. The latest version of the
User's Guide can be found on the Japan
Tobacco website.
https://ploom.clubjt.jp/userguide/s/
Troubleshooting ......................Page 35
Main Specifications ................Page 40
Warranty.....................................Page 41
3
PS2_0001 [EN]
Introduction
Thank you for purchasing a Ploom S 2.0 Starter Kit (“Starter Kit”). Please read
this document carefully to ensure safe use.
Ploom S 2.0 is a device
that allows you to enjoy
tobacco vapor*1 produced
by heating Ploom S
tobacco sticks using the
built-in heater.
*1 "Tobacco vapor" is Japan
Tobacco's term for vapor
containing tobacco-leaf
derivatives.
Tobacco vapor*1 is
produced by heating
tobacco sticks using
the built-in heater.
4
PS2_0001 [EN]
Japan Tobacco Inc. and stores selling this Starter Kit shall bear no liability or
responsibility for direct or consequential damages resulting from improper use
of this kit.
Disclaimer
The User’s Guide (this document)
contains a printout of the
Warranty (Page 41).
After you read this guide, keep it
in a handy place so that you can
find it for future reference.
• Do not use this Starter Kit or Ploom
S tobacco sticks for other than the
intended purpose.
• Minors (under 20 years) are
prohibited from purchasing or using
this Starter Kit.
• When you use the device in a public
place, observe the rules set by your
local authority and facilities and
show good manners.
• If you transfer this Starter Kit to a
third party, be sure also to hand
over this kit together with the
User’s Guide (this document).
• The specifications and external
appearance of the products
included with this Starter Kit may
be changed without prior notice.
5
PS2_0001 [EN]
Safety Information
Please read the following precautions carefully so that you can use the products
such as the device included with this Starter Kit and other accessories in a safe
and secure manner.
Meanings of warning indications
Levels of hazards and damages
DANGER
If you do not follow the instructions indicated with this sign, you will face an
imminent danger that will result in death or serious injury from fires, electric
shocks, overheating, explosion, and other hazards.
WARNING
If you do not follow the instructions indicated with this sign, you will face a possible
danger that can result in death or serious injury from fires, electric shocks, and
other hazards.
CAUTION
If you do not follow the instructions indicated with this sign, you may face a
hazardous situation that can result in a minor or moderate injury from electric
shocks or other accidents, or damage to property or items in the surrounding area.
Specific caution signs Prohibited action sign Mandatory action sign
Explosion
Fire
Electric shock
Prohibited action
Mandatory action
6
PS2_0001 [EN]
DANGER
Fire
Electric shock
Explosion
Prohibited
action
Do not expose the device and
other accessories to fire or
subject them to heat.
Do not expose the device and other
accessories to fire or attempt to heat
them with matches, lighter or burner.
Doing so might cause overheating, fire
hazard or explosion.
Prohibited
action
Do not use, charge, or store the
device and other accessories
in a location exposed to oily
smoke, steam flow, humidity,
sand, or dust.
Doing so might cause a fire or give
you an electric shock.
Prohibited
action
Do not use the device and
other accessories near
flammable substances.
Do not use the device and other
accessories near flammable
substances (such as benzene, thinner,
spray, hairstyling products). Doing so
might cause a fire or explosion.
Prohibited
action
Do not use, charge, or store the
device and other accessories in
a place with high temperature.
Do not use, charge, or store the device
and other accessories near a fire, heat
generating devices, or heaters, in a
place exposed to direct sunlight and
high temperatures (such as inside a
car in summer). Doing so might cause
overheating, fire hazard or explosion.
7
PS2_0001 [EN]
Prohibited
action
Do not touch the device and
other accessories while the
device is being charged during
a thunderstorm.
If you touch the connected portion
between the AC Adaptor and USB
Type-C Cable or the device during a
thunderstorm, this might give you an
electric shock.
Mandatory
action
In the event of a malfunction
or abnormal operation,
immediately stop using or
charging the device.
Doing so might cause an unexpected
accident or injury.
Prohibited
action
Do not clean the device
during charging or heating, or
immediately after use.
Doing so might cause a malfunction,
electric shocks, or an unexpected
accident.
Prohibited
action
Do not use, charge, or store the
device near water sources.
Do not use the device near a kitchen
sink, bathtub or washbowl, or store it
in a place with high humidity. Doing
so might cause the device to fall
into water or exposed to excessive
humidity, which might result in
malfunction of the device, fire or
electric shock. If the device gets wet,
stop using it immediately.
Prohibited
action
Do not touch the AC Adaptor,
device, or USB Type-C Cable
with wet hands.
If you plug or unplug the AC Adaptor
or touch the device or USB Type-C
Cable with wet hands, this might give
you an electric shock.
8
PS2_0001 [EN]
Prohibited
action
Do not disassemble, modify
or repair the device and other
accessories.
Doing so might cause an unexpected
accident or injury.
9
PS2_0001 [EN]
Prohibited
action
Do not insert objects other
than Ploom S tobacco sticks or
cotton swabs into the device.
Only insert Ploom S tobacco sticks
or cotton swabs into the Tobacco
Stick Holder of the device. If you
insert other objects, they might cause
an electric shock, malfunction or
unexpected accident.
Prohibited
action
Do not use the device if the
device or the tobacco vapor is
extremely hot.
Doing so might cause an unexpected
injury, burns, or malfunction.
Prohibited
action
Do not use the device in an
inappropriate manner other
than the method described in
this User’s Guide.
Doing so might cause an unexpected
injury or malfunction.
WARNING
Fire
Electric shock
Prohibited
action
Do not leave the device and
other accessories within the
reach of infants and children.
Always store the device and other
accessories such as tobacco sticks
in a place out of reach of infants and
children.
Failing to do so might cause an infant
and child to accidentally ingest a
tobacco stick. If infants or children
accidentally ingest a tobacco stick,
immediately seek medical attention.
Prohibited
action
Do not cover or wrap the
device while it is being used or
charged.
Doing so might cause a fire or burns.
Prohibited
action
Do not touch the Tobacco Stick
Holder or the heated portion of
the tobacco stick during use or
immediately after use.
Doing so might cause burns.
10
PS2_0001 [EN]
Mandatory
action
Periodically clean the AC
Adaptor plug.
If dust or other contaminants
accumulate in the plug of the AC
Adaptor, this might cause a fire. After
unplugging the AC Adaptor from the
electrical outlet, periodically clean the
plug with a dry cloth.
Mandatory
action
When you charge the device,
make sure there are no
problems with the terminal
portions, connection portions,
or cable.
If there is dust, foreign matter, or
moisture on the USB Type-C Jack of
the device or connection portion of
the AC Adaptor, or if the AC Adaptor
or the cable is damaged, this may
cause a short circuit or malfunction.
Mandatory
action
To charge the device, make
sure that the connectors and
plugs are firmly connected.
If the USB Type-C Cable or AC
Adaptor is not firmly connected, this
might cause charging failure, or result
in a fire, electric shock or malfunction.
Mandatory
action
Ensure that individuals who
need support do not use this
product alone without the
monitoring or direction of a
person who is responsible
for safety. Also, ensure that
children do not use this
product.
Otherwise, there is a risk of burns,
electric shock, or injury.
11
PS2_0001 [EN]
Prohibited
action
Do not touch the AC Adaptor
and the device for an extended
period while the device is being
charged.
Doing so might cause low-
temperature burns.
Prohibited
action
Do not subject the device to a
strong impact.
If the device or other accessories
are dropped or hit against another
object and subjected to impact, this
may damage them and cause an
unexpected injury or malfunction.
Prohibited
action
Do not use the device and
other accessories with the
Cleaning Cover open.
Doing so may cause an unexpected
injury or burns.
CAUTION
Prohibited
action
Do not use the following
devices or accessories unless
they are the dedicated ones.
− AC Adaptor
− USB Type-C Cable
− Tobacco sticks
Doing so might cause an unexpected
injury or malfunction.
Prohibited
action
When you clean the device, do
not use detergents, solvents,
chemicals, volatile substances,
compressed air, etc.
Doing so may cause damage such as
tarnishing or peeling of the coating, as
well as unexpected malfunction.
Prohibited
action
Do not inhale or breathe into
the tobacco stick set in the
device with excessive force.
Doing so might cause an unexpected
injury, burns, or malfunction.
12
PS2_0001 [EN]
Mandatory
action
To charge the device, connect
the parts in the correct order.
Failing to do so might cause an
unexpected accident or malfunction.
(For the correct order to connect the
parts, see Page 17.)
Mandatory
action
Hold the AC Adaptor firmly
when you unplug it from the
electrical outlet.
If you hold the USB Type-C Cable
to pull out the AC Adaptor, this
might cause cable line breakage or
unexpected malfunction of the AC
Adaptor. Be sure to hold the AC
Adaptor when you unplug it from the
electrical outlet.
Mandatory
action
Hold the connector firmly when
you unplug the USB Type-C
Cable.
When you unplug the USB Type-C
Cable, be sure to hold the connector
firmly. If you unplug the USB Type-C
Cable by holding the device or
cable portion, this might cause a
malfunction such as line breakage of
the cable.
13
PS2_0001 [EN]
WARNING
Fire
Explosion
Mandatory
action
If you notice any battery fluid
leakage or abnormal smell,
immediately remove the device
away from a fire source.
If you continue to use the device
near a fire source, this might result
in ignition of the leaked battery fluid,
causing a risk of explosion or fire.
The Ploom S 2.0 device has a built-in lithium-
ion battery. To avoid battery fluid leakage
or explosion and serious injury caused by
overheating or a fire hazard, be sure to observe
the following precautions so that you use the
device in a safe and secure manner.
DANGER
Prohibited
action
If the battery fluid leaks, do
not touch the device with bare
hands.
• If you get the fluid into your eyes,
this might cause loss of vision.
Do not rub your eyes and wash
them immediately with running
water. After that, immediately seek
medical attention.
• If the fluid adheres to clothes or
skin, this might cause burns or
inflammation. If you experience
symptoms such as burns or
inflammation after rinsing with
water, seek medical attention.
Precautions on the lithium-ion
battery
14
PS2_0001 [EN]
CAUTION
Prohibited
action
Do not charge, use, leave or
store the device in extremely
high temperatures or low
temperatures.
Doing so might accelerate degradation
of the built-in battery. Also, do not
store the device in high-temperature
and high-humidity environments.
Prohibited
action
Do not burn the device or other
accessories.
It is highly dangerous to burn the
device or other accessories since they
are made of materials such as metal
and plastic.
Precautions on disposal of
products no longer used
WARNING
The Ploom S 2.0 device has a built-in lithium-ion
battery. The device, AC Adaptor and USB Type-C
Cable are made of materials such as metal and
plastic. When you dispose of them, be sure to
follow the regulations of each local authority.
15
PS2_0001 [EN]
Confirming the Contents of the Kit
Before use, please ensure that the contents of your kit match those listed below. If
anything is missing, please contact “Ploom Exclusive Customer Service” (back cover).
Device AC Adaptor
About separately
sold accessories and
products
To use Ploom S 2.0,
“tobacco sticks”
(sold separately) are
necessary.
USB Type-C™ Cable
(USB-A – USB-C™)
User’s Guide/Warranty
(This document)
• USB Type-C™ and USB-C™ are trademarks of USB Implementers Forum.
• Other documents may be included such as a leaflet about Ploom S 2.0.
16
PS2_0001 [EN]
Parts of the Device
Sliding Cover
(Page 21, 23, 31, 33)
Status Indicator LEDs
(Page 18, 26, 28, 37)
Action Button
(Page 22, 25, 31)
Tobacco Stick Holder
(Page 24)
Mode Indicator LED
(Page 23, 35)
USB Type-C Jack
(Page 17)
Inlet Vent
Do not cover
the vent.
About the vibrating function
Vibrations alert you to the start and
finish of charging, heating, use, etc.
Cleaning Cover
(Page 33)
17
PS2_0001 [EN]
Charging
Charging is necessary when you use
the device for the first time after
purchase. Without charging, the
device will not turn on.
USB Type-C Jack
USB Type-C Cable
AC Adaptor
Connect the USB
Type-C Cable to the
device and to the AC
Adaptor. Insert the
AC Adaptor into an
electrical outlet.
1 Start charging.
18
PS2_0001 [EN]
The Status Indicator
LEDs flash/light up
one by one as charging
progresses.
During Charging
All of the LEDs
flash.
The device
vibrates four
times to alert you
that charging has
started.
First Time
The device
vibrates once to
alert you that
charging has
started.
After First Time
Start of Charging
19
PS2_0001 [EN]
When all of the Status
Indicator LEDs are lit
up, the battery has
charged up to 90%,
which will allow you to
use about 20 tobacco
sticks.
Once all of the Status
Indicator LEDs are
turned o, charging is
complete.
• Fully charging the battery takes about 90
minutes. The battery will charge to about
90% in 60 minutes*1*2. (When using the
dedicated AC Adaptor and USB Type-C
Cable)
Approximate charging time and number of
usable sticks*1*2
Charging Time Number of usable sticks
60 minutes About 20 sticks
90 minutes About 22 sticks
*1 The charging time and the number of usable
sticks may increase or decrease depending
on the deterioration of the battery, ambient
temperature, etc.
*2 Charging may take a longer time after the
device has been left unused for a long period
of time.
Charging Complete
This manual suits for next models
1
Table of contents
Other Ploom Electronic Cigarette manuals
