Ploom S Starter Kit User manual

Starter Kit
User's Guide
Warranty
PS1_0002 [EN]
Model: PS1
When using the device for
the first time
Charging is required. Charge the
device according to the procedure
on Page 18 before using.

PS1_0002 [EN]
Ploom Exclusive Customer Service
Hours: 9:00 AM-9:00 PM (excluding
year-end and New Year's holidays)
0120-108-513
You can also make an inquiry via the
Ploom website.
https://www.ploom.jp/support/
1.1
Distributor
Japan Tobacco Inc.
4-1-1 Toranomon, Minato-ku,
Tokyo 105-6927
Hours: 10:00 AM-9:00 PM (excluding

2
PS1_0002 [EN]
Table of Contents
Introduction ..............................Page 3
Disclaimer ..................................Page 4
Safety Information ..................Page 5
Confirming the Contents
of the Kit .....................................Page 16
Parts of the Device .................Page 17
Troubleshooting ......................Page 31
Main Specifications ................Page 36
Warranty .....................................Page 38
Charging ...................................Page 18
Inserting a Stick ......................Page 21
Heating .....................................Page 22
Use .............................................Page 25
Shutting O .............................Page 27
Cleaning ....................................Page 29
The content of this document may change
without notice. The latest version of the
User's Guide can be found on the Japan
Tobacco website.
https://www.ploom.jp/userguide/s/

3
PS1_0002 [EN]
Thank you for purchasing a Ploom S Starter Kit (“Starter Kit”). Please read this
document carefully to ensure safe use.
* During use, the temperature inside the tobacco
stick reaches about 200 °C.
°C
HIGH HEAT
Ploom S is a device
that allows you to
enjoy tobacco vapor*1
produced by heating
Ploom S tobacco
sticks using the built-in
heater.
*1 "Tobacco vapor" is Japan
Tobacco's term for vapor
containing tobacco-leaf
derivatives.
Tobacco vapor*1 is
produced by heating
tobacco sticks using
the built-in heater.
Introduction

4
PS1_0002 [EN]
Japan Tobacco Inc. and stores selling this Starter Kit shall bear no liability or
responsibility for direct or consequential damages resulting from improper use
of this kit.
Disclaimer
The User’s Guide (this document)
contains a printout of the
warranty (Page 38).
After you read this guide, keep it
in a handy place so that you can
find it for future reference.
• Do not use this Starter Kit or
Ploom S tobacco sticks for other
than the intended purpose.
• Minors (under 20 years) are
prohibited from purchasing or using
this Starter Kit.
• When you use the device in a public
place, observe the rules set by your
local authority and facilities and
show good manners.
• If you transfer this Starter Kit to a
third party, be sure also to hand
over this kit together with the User’s
Guide (this document).
• The specifications and external
appearance of the products
included with this Starter Kit may
be changed without prior notice.

5
PS1_0002 [EN]
Safety Information
Please read the following precautions carefully so that you can use the products
such as the device included with this Starter Kit and other accessories in a safe
and secure manner.
Meanings of warning indications
Levels of hazards and damages
DANGER
If you do not follow the instructions indicated with this sign, you will face
an imminent danger that will result in death or serious injury from fires,
electric shocks, overheating, explosion, and other hazards.
WARNING
If you do not follow the instructions indicated with this sign, you will face
a possible danger that can result in death or serious injury from fires,
electric shocks, and other hazards.
CAUTION
If you do not follow the instructions indicated with this sign, you may face
a hazardous situation that can result in a minor or moderate injury from
electric shocks or other accidents, or damage to property or items in the
surrounding area.
Specific caution signs Prohibited action sign Mandatory action sign
Explosion
§
Fire
§
Electric shock
Prohibited action
§§§§
Mandatory action

6
PS1_0002 [EN]
DANGER
Fire Electric shock Explosion
Prohibited
action
Do not put the device and other
accessories in a fire or subject
it to heat.
Do not put the device and other
accessories in a fire or attempt to heat
them with matches, lighter or burner.
Doing so might cause overheating, fire
hazard or explosion.
Prohibited
action
Do not use, charge, or store the
device and other accessories in
a place exposed to oily smoke,
steam flow, humidity or dust.
Doing so might cause a fire or give
you an electric shock.
Prohibited
action
Do not use the device and other
accessories
near flammable
substances.
Do not use the device and other
accessories near flammable
substances (such as benzene, thinner,
spray, hairstyling products). Doing so
might cause a fire or explosion.
Prohibited
action
Do not use, charge, or store the
device and other accessories in
a place with high temperature.
Do not use, charge, or store the device
and other accessories near a fire, heat
generating devices, or heaters, in a
place exposed to direct sunlight and
high temperatures (such as inside a
car in summer). Doing so might cause
overheating, fire hazard or explosion.
Prohibited
action
Do not touch the device and
other accessories while the
device is being charged during
a thunderstorm.
If you touch the connected portion
between the AC Adaptor and Micro
USB Cable or the device during a
thunderstorm, this might give you an
electric shock.

7
PS1_0002 [EN]
Prohibited
action
Do not charge the device if the
AC Adaptor or Micro USB Cable
is damaged.
Do not charge the device under the
following conditions. Doing so might cause
electric shocks, short circuit or fire hazard.
− The Micro USB Cable is damaged.
− The AC Adaptor plug is deformed.
− The Micro USB Cable connector is
not fully inserted into the jack.
Mandatory
action
In the event of a malfunction
or abnormal operation,
immediately stop using or
charging the device.
If you continue to use or charge the
device under such conditions, this
might cause an unexpected accident
or injury.
Prohibited
action
Do not clean the device while it
is being charged or the heater
is operating.
Doing so might cause a malfunction,
electric shocks, or an unexpected
accident.
Prohibited
action
Do not use, charge, or store the
device near water sources.
Do not use the device near a kitchen
sink, bathtub or washbowl, or store it
in a place with high humidity. Doing
so might cause the device to fall
into water or exposed to excessive
humidity, which might result in
malfunction of the device, fire or
electric shock. If the device gets wet,
stop using it immediately.

8
PS1_0002 [EN]
Prohibited
action
Do not touch the AC Adaptor,
device, or Micro USB Cable with
wet hands.
If you plug or unplug the AC Adaptor
or touch the device or Micro USB
Cable with wet hands, this might give
you an electric shock.
Prohibited
action
Do not disassemble, modify or
repair the device.
Doing so might cause an unexpected
accident or injury. If you observe any
trouble of the device, contact “Ploom
Exclusive Customer Service” (back
cover).
WARNING
Fire Electric shock
Prohibited
action
Do not leave the device and
other accessories within the
reach of infants and children.
If an infant or child has access to the
device and other accessories, this
might cause an unexpected injury.
Prohibited
action
Do not store or dispose of tobacco
sticks in an inappropriate manner.
Be sure to store unused tobacco sticks
in a place out of reach of infants and
children and dispose of the used sticks
out of sight in an appropriate manner.
Failing to do so might cause an infant
and child to accidentally ingest a
tobacco stick. If infants or children
accidentally ingest a tobacco stick,
immediately seek medical attention.
When you dispose of the device or
other accessories, be sure to follow
the regulations of each local authority.

9
PS1_0002 [EN]
Prohibited
action
Do not cover or wrap the
device while it is being used or
charged.
Doing so might cause a fire or burns.
Prohibited
action
Do not touch the Tobacco
Stick Holder during use or
immediately after using.
Doing so might cause burns.
Prohibited
action
Do not touch the heated
portion of the tobacco stick
immediately after using.
Doing so might cause burns.
Prohibited
action
Do not remove the tobacco
stick while the heater is
operating.
When the Status Indicator LEDs are lit,
the heater is operating. If you remove
the tobacco stick while the heater
is operating, this might cause a fire.
Therefore, be sure to check that none
of the Status Indicator LEDs are lit. If
the LEDs are lit, stop the operation of
the heater (Page 29).
Prohibited
action
Do not insert other products.
Insert only PloomS tobacco
sticks.
Only use Ploom S tobacco sticks in the
Tobacco Stick Holder of the device.
If you use other products, they might
cause an electric shock, malfunction
or unexpected accident.

10
PS1_0002 [EN]
Prohibited
action
Do not use the device if the
tobacco vapor is extremely hot.
Doing so might cause an unexpected
injury, burns, or malfunction.
Prohibited
action
Do not use the device in an
inappropriate manner other
than the method described in
this User’s Guide.
Doing so might cause an unexpected
injury or malfunction.
Mandatory
action
Periodically clean the AC
Adaptor plug.
If dust or other contaminants
accumulate in the plug of the AC
Adaptor, this might cause a fire. After
unplugging the AC Adaptor from the
electrical outlet, periodically clean the
plug with a dry cloth.
Mandatory
action
Ensure that individuals who
need support do not use this
product alone without the
monitoring or direction of a
person who is responsible
for safety. Also, ensure that
children do not use this
product.
Otherwise, there is a risk of burns,
electric shock, or injury.

11
PS1_0002 [EN]
CAUTION
Prohibited
action
Do not inhale or breathe into
the tobacco stick set in the
device with excessive force.
Doing so might cause an unexpected
injury, burns, or malfunction.
Prohibited
action
Do not touch the AC Adaptor
and the device for an extended
period while the device is being
charged.
Doing so might cause low-temperature
burns.
Prohibited
action
Do not subject the device to a
strong impact.
If the device is dropped or hit against
some object and subjected to impact,
this might damage it and cause an
unexpected injury or malfunction.
Prohibited
action
Do not charge the device
using products other than the
dedicated AC Adaptor and
Micro USB Cable.
Doing so might cause an unexpected
injury or malfunction.
Prohibited
action
Do not clean the device using
products other than the PloomS
exclusive Cleaning Brush.
Doing so might cause an unexpected
injury or malfunction.
Prohibited
action
When you clean the device, do
not use detergents, solvents,
chemicals, volatile substances,
compressed air, etc.
Doing so might cause damages
such as tarnishing or discoloration
of the surface, coating peel-o or
unexpected malfunction.

12
PS1_0002 [EN]
Mandatory
action
When you charge the device,
make sure there are no foreign
substances on the terminal
portions and connection
portions.
If there is dust, foreign substances, or
moisture on the Micro USB Jack of the
device or connection portion of the
AC Adaptor, this might cause a short
circuit or malfunction.
Mandatory
action
Charge the device using only
the dedicated AC Adaptor.
The AC Adaptor operates on AC
100V to 240V. Be sure to use the AC
Adaptor in Japan only. You can use the
AC Adaptor with an electrical outlet.
Mandatory
action
To charge the device, connect
the parts in the correct order.
Failing to do so might cause an
unexpected accident or malfunction.
(For the correct order to connect the
parts, see Page 18.)
Mandatory
action
To charge the device, make sure
that the connectors and plugs
are firmly connected.
If the Micro USB Cable or AC Adaptor
is not firmly connected, this might
cause charging failure, or result in a
fire, electric shock or malfunction.
Mandatory
action
When you unplug the AC
Adaptor from the electrical
outlet, hold the adaptor firmly.
If you hold the Micro USB Cable to pull
out the AC Adaptor, this might cause
cable line breakage or unexpected
malfunction of the AC Adaptor. Be
sure to hold the AC Adaptor when you
unplug it from the electrical outlet.

13
PS1_0002 [EN]
Mandatory
action
When you unplug the Micro
USB Cable, hold the connector
firmly.
When you unplug the Micro USB
Cable, be sure to hold the connector
firmly. If you unplug the Micro USB
Cable by holding the device or
cable portion, this might cause a
malfunction such as line breakage of
the cable.
Mandatory
action
After the device is fully
charged, disconnect the Micro
USB Cable and AC Adaptor.
If you leave the adaptor or cable in the
connected state, this might cause a
malfunction.
Mandatory
action
After using, close the Sliding
Cover.
If you leave the Sliding Cover open,
dust or other foreign substances
might get into the device, and this
might cause a malfunction.
Mandatory
action
Make sure to prevent the device
from being exposed to sand
and dust in places such as the
beach, sandy soil, or a place
exposed to clouds of dust.
If sand or dust gets into the device,
this might cause a malfunction.
Mandatory
action
Dispose of the tobacco stick in
an ashtray immediately after
you used it.
The tobacco stick becomes very hot
immediately after it is used. If you
dispose of the stick in an inappropriate
manner, this might cause a fire.
Mandatory
action
Always use a new tobacco
stick.
If you reuse the tobacco stick, you
will not be able to enjoy the full taste
and aroma.

14
PS1_0002 [EN]
WARNING
Explosion Fire
Mandatory
action
If you notice any battery fluid
leakage or abnormal smell,
immediately remove the device
away from a fire source.
If you continue to use the device
near a fire source, this might result
in ignition of the leaked battery fluid,
causing a risk of explosion or fire.
The Ploom S device has a built-in lithium-
ion battery. To avoid battery fluid leakage
or explosion and serious injury caused by
overheating or a fire hazard, be sure to observe
the following precautions so that you use the
device in a safe and secure manner.
DANGER
Prohibited
action
If the battery fluid leaks, do
not touch the device with bare
hands.
• If you get the fluid into your eyes,
this might cause loss of vision.
Do not rub your eyes and wash
them immediately with running
water. After that, immediately seek
medical attention.
• If the fluid adheres to clothes or
skin, this might cause burns or
inflammation. If you experience
symptoms such as burns or
inflammation after rinsing with
water, seek medical attention.
Precautions on the lithium-ion
battery

15
PS1_0002 [EN]
CAUTION
Prohibited
action
Do not charge, use, leave or
store the device in extremely
high temperatures or low
temperatures.
Doing so might accelerate degradation
of the built-in battery. Also, do not
store the device in high-temperature
and high-humidity environments.
Prohibited
action
Do not burn the device or other
accessories.
It is highly dangerous to burn the
device or other accessories since they
are made of materials such as metal
and plastic.
Precautions on disposal of
products no longer used
WARNING
The Ploom S device has a built-in lithium-ion
battery. The device, AC Adaptor, Micro USB
Cable and Cleaning Brush are made of materials
such as metal and plastic. When you dispose of
them, be sure to follow the regulations of each
local authority.

16
PS1_0002 [EN]
Confirming the Contents of the Kit
Before use, please ensure that the contents of your kit match those listed below. If
anything is missing, please contact “Ploom Exclusive Customer Service” (back cover).
Device AC Adaptor
About separately sold
accessories and products
• To use Ploom S,
“tobacco sticks”
(sold separately) are
necessary.
• Use the cleaning brush
(sold separately) to
clean Ploom S.
Micro USB Cable
User’s Guide/Warranty
(This document)
Other documents may be included such as a leaflet about Ploom S.

17
PS1_0002 [EN]
Parts of the Device
Sliding Cover
(Page 21, 28)
Status Indicator LEDs
(Page 19, 23, 26,
33)
Action Button
(Page 23, 29)
Tobacco Stick
Holder
(Page 22)
Mode Indicator LED
(Page 21, 31)
Micro USB
Jack (Page 18)
Cleaning Cover
(Page 30)
About the vibrating function
Vibrations alert you to the
start and finish of charging,
heating, use, etc.

18
PS1_0002 [EN]
Charging
Charging is necessary when you use
the device for the first time after
purchase. Without charging, the
device will not turn on.
Micro
USB
Jack
Micro USB Cable
AC Adaptor
Connect the Micro
USB Cable to the
device and to the AC
Adaptor. Insert the
AC Adaptor into an
electrical outlet.
1 Start charging.

19
PS1_0002 [EN]
The Status Indicator
LEDs flash/light up
one by one as charging
progresses.
During Charging
All of the LEDs
flash.
The device vibrates
four times to alert
you that charging
has started.
First Time
The device vibrates
once to alert you
that charging has
started.
After First Time
Start of Charging