Poly Polycom OBi302 Operator's manual

Polycom OBi302
Installation and Conguration Guide
Installation Requirements
1
Check that you have the following:
 Polycom OBi302 device
 Ethernet cable
 Power adapter
You also need:
 Touch-tone phone
 Active internet connection
 Access to the internet via an Ethernet port on your router or modem
Note: You can use the OBi302 as a router by connecting the OBi302 device directly to
your broadband modem.
 (Optional) Internet phone service subscription
 (Optional) To wall-mount the OBi302 device, two 5 mm (3/16 in.)
screws and anchors (not supplied)
Make a Test Call Using Polycom OBiTALK
3
Install the Polycom OBi302 Device
2
At any time, you may place a test call to the OBiTALK test number:
Dial **9 followed by:
1725-85344-001C
USB*Phone 2 Internet Power
Polycom OBi302 Rear
Power
Outlet
Internet
Router
or Modem
Computer/
LAN
(Optional)
Phone 2
(optional)
Polycom OBi302 Connections
Ethernet Cable
O: No Power
Solid green: Powered on and working
Flashing green: searching for a DHCP IP address
Flashing orange: Upgrading (do not unplug power)
Solid red: Not operational
Flashing green (intermittent): Data activity on the
internet ethernet port
O: Port not enabled
Solid green: Phone ready (standby)
Flashing green: Phone in use
Flashing green (intermittent): Data activity
on the LAN Ethernet port
Power Adapter
Phone 1
LAN
Phone 1
1
Front Panel LEDs
OBiTALK Test No:
222 222 222
Your OBi device is ready to make FREE calls to other OBi endpoints using the OBiTALK
network. On the bottom of your unit, you see your 9-digit OBi device number. Give this
number to your friends, family, and colleagues so they can call you from their OBi device.
To use the OBiTALK network, install your OBi device, pick up the phone, and call your
friends by dialing * * 9 and their 9-digit OBi device number.
* You can use the USB port on the OBi302 to connect compatible WiFi or Bluetooth® accessories. See www.obitalk.com for more information.
OBi302 Device
2
Follow these steps to install the OBi302.
1. Connect phone to the green PHONE port using the phone's original RJ-11 telephone line cable.
Note: You can use an optional second phone or fax machine with the PHONE 2 port.
2. Connect one end of the Ethernet cable to the blue INTERNET port and the other end
to an Ethernet port on your router, broadband modem, or Ethernet switch.
3. Connect the power adapter to the OBI device power jack and a power outlet.
5mm (3/16 in.)
Length: 15mm

Refer to the Limited Hardware Warranty section of the Product Warranty Guide found in the Service
Policies section at https://support.polycom.com.
OBiTALK Network—Do Not Use for Emergency Service Calls
Poly does not warrant the availability or quality of the OBiTALK network. Furthermore, Poly will not
be liable to you or any third party for any costs or damages arising directly and or indirectly from the
use of this product’s hardware & software including without limits any damage, or for any loss
whatsoever.
Do Not Use OBiTALK for Emergency Calls or Contacting Emergency Services
This equipment is not intended to be used to call emergency services like 911, 112, 999, 000.
For indoor use only. Read installation instructions before connecting to a power source. The
electric plug & socket must be accessible at all times as this is the main method to disconnect
power from the device. Shock Hazard: Do not operate near water or similar uid. Do not work
with this device during periods of lightning activity. Do not touch wires at end of the phone
cables or inside sockets.
Important: Only an analog telephone or fax machine should be connected to the OBi device.
Do not connect a cable from the FXS/PHONE port to a telephone jack powered by the phone
company. Doing so may cause damage to the OBi device’s electronics.
For full regulatory information, visit https://support.polycom.com.
Warranty Information
Compliance & Safety Information
Set Up a Polycom OBiTALK Account
4
Polycom OBiTALK enables you to easily activate devices and add any commercial VoIP
services used with your OBi device.
1. Go to www.obitalk.com and register for an OBiTALK account.
The rst time you log in to OBiTALK, a pop-up window appears enabling you to
add your device.
2. Click Yes and follow the on-screen instructions to add your OBi device to the
OBiTALK dashboard.
Once added, you are directed to the Device Conguration page.
3. Set your OBi device display name, time zone, and daylight savings values.
4. Select Save Changes.
5. After adding your device, you can set up voice services and other conguration
information. You can add multiple devices to a single account.
Set Up VoIP Services
5
This OBi device may already be pre-configured by a service provider so that it requires
no additional configuration beyond the physical connections in step 2. If you plan to
use Bring Your Own Device VoIP service credentials, after you register and add your
OBi302 device at www.obitalk.com, the OBi Device Configuration page helps you set
up commercial VoIP services.
1. Do one of the following:
Select from any one of the other listed service providers.
Select the generic service provider if your service is not listed.
2. Set up the service provider using your user name and password.
Note: You must choose which phone port to use with the selected service. By default, both
PHONE 1 and PHONE 2, work with the rst service you initially congure on your OBi302 device.
How to perform a factory reset:
1. Power on the OBi device.
2. Locate the Factory Reset button access hole on
the bottom of the OBi device. It is a circular hole
(a little larger than the others) just above and to
the left of the Model ID on the product label.
3. Using a paper clip or similar instrument, depress
the button inside the hole for 15 seconds.
4. The Power LED ashes red. Release the button
and the OBi device is now reset to factory
defaults.
Note: A service provider may restrict some settings
from being reset to a factory default.
OBi device manager web page access:
1. From a phone attached to the OBi device, dial
*** to access the OBi cong attendant.
2. Choose 1 to hear the IP address of the OBi
device.
3. Enter the OBi device IP address in a local PC
web browser.
4. When prompted, enter admin for the user
name and admin for the password.
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The Bluetooth trademark is owned by Bluetooth SIG, Inc. and any use of the mark by Plantronics, Inc. is under license.
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How to Get Support and Learn More
Visit our website at: https://support.polycom.com to find the information you need.