Premium PWMA1002PM User manual

SERVICE MANUAL
AUTOMATIC WASHING MACHINE
PWMA602PM
PWMA1002PM
PWMA1202PM

TABLE OF CONTENTS
1. SAFETY PRECAUTION.........................................................................................................
1.1 Safety Precaution.................................................................................................................
2.2 Waring..................................................................................................................................
2.TROUBLESHOOTING...........................................................................................................
2.2 Fault tree............................................................................................................................
3. UNPACKING WAYS OF MAIN PARTS.............................................................................
2.1 Malfuction and solution....................................................................................................
2.3 Not turn or one-way turn when wash................................................................................
2.4 Abnormal downtime midway............................................................................................
2.5 Abnormal noise and big vibration.....................................................................................
2.6 No bilging and bilging intermittent...................................................................................
2.7 Water does not stop........................................................................................................
2.8 No drainage......................................................................................................................
2.9 No spinning......................................................................................................................
2.10 Leaking.............................................................................................................................
2.11 Oily shape dirt adherent...................................................................................................
2.12 Anomaly alarm.................................................................................................................
3.1 Product disassembly precautions and steps.....................................................................
4. CIRCUIT DIAGRAM............................................................................................................
1
5.EXPLORED VIEW & LIST OF PARTS..............................................................................
2
2
2
3
3
4
5
6
7
8
9
10
11
12
13
14
15
15
4.1 The wiring picture..............................................................................................................
4.2 The electrical principle picture..........................................................................................
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1.1 Safety Precaution
To prevent injury to the user or other people and property damage,the following instructions must be followed.
Incorrect operation due to ignoring instruction will cause harm or damage.
Before service unit,be sure to read this service manual at first.
1.2 Warning
¾Installation
Do not use a defective or underrated circuit breaker.Use
this appliance on a dedicated circuit.
There is risk of fire or electric shock.
For electrical work,contact the dealer,seller,a qualified
electrician,or an Authorized service center.
Do not disassemble or repair the product,there is risk of fire
or electric shock.
Always ground the product.
There is risk of fire or electric shock.
Install the panel and the cover of control box securely.
There is risk of fire of electric shock.
Always install a dedicated circuit and breaker.
Improper wiring or installation may cause fore or electric
shock.
Use the correctly rated breaker of fuse.
There is risk of fire or electric shock.
Do not modify or extend the power cable.
There is risk of fire or electric shock.
Do not install,remove,or reinstall the unit by yourself
(customer).
There is risk of fire,electric shock,explosion,or injury.
Be caution when unpacking and installing the product.
Sharp edges could cause injury,be especially careful of the
case edges and the fins on the condenser and evaporator.
For installation,always contact the dealer or an
Authorized service center.
There is risk of fire,electric shock,explosion,or injury.
Do not install the product on a defective installation stand.
It may cause injury,accident,or damage to the product.
Be sure the installation area does not deteriorate with age.
If the base collapses,the wash machine could fall with it,
causing property damage,product failure,and personal
injury.
Take care to ensure that power cable could not be pulled
out or damaged during operation.
There is risk of fire or electric shock.
Do not place anything on the power cable.
There is risk of fire or electric shock.
Do not plug or unplug the power supply plug during
operation.
There is risk of fire or electric shock.
Do not touch (operation)the product with wet hands.
There is risk of fire or electric shock.
Do not place a heater or other appliance near the power
cable.
There is risk of fire and electric shock.
Do not allow water to run into electric parts.
It may cause fire,failure of the product,or electric shock.
Do not store or use flammable gas or combustible near the
product.
There is risk of fire or failure of product.
Do not use the product in a tightly closed space for a long
time.
Oxygen deficiency could occur.
If strange sounds,or small or smoke comes from product.
Turn the breaker off or disconnect the power supply
cable.
There is risk of electric shock or fire.
Stop operation and close the window in storm or
hurricane.If possible,remove the product from the
window before the hurricane arrives.
There is risk of property damage,failure of product,or
electric shock.
Be caution that water could not enter the product.
There is risk of fire,electric shock,or product damage.
Turn the main power off when cleaning or maintaining
the product.
There is risk of electric shock.
When the product is not be used for a long time,
disconnect the power supply plug or turn off the breaker.
There is risk of product damage or failure,or unintended
operation.
¾
1. SAFETY PRECAUTION
2

Daily inspection method
2.TROUBLESHOOTING
2.1 Malfuction and solution
Symptoms
Not running
Undrained
Not filling
Don't spining
Is the fuse damaged or do the fuse box contact badly?
Do the power cord plug insert normally？
Do you turn on the tap？
Do you put down the drain hose？
Is the drain hose blocked？
Is the drain hose connected normally？
Do you turn on the tap？
Do the water pipe freezes？
Is the inflow pipe /the water inlet valve filter net blocked？
Is the washing clothes bias？
Do you put down the drain hose？
Do you cover the door cover？
3

Press the power switch
and connect the water
inlet valve, Whether the
water inlet valve moves
or not
Change water inlet
Not lighting
fusi
Not having ac
Having
ac
voltage
lighti
controller board
2.TROUBLESHOOTING
2.2Fault tree
1.All operation failure
After the power switch
connects，the lumine
scence tubes are light
or not
water inlet valve
Change
Check Washing
Whether controller
board into lines have
ac voltage or not
After the power switch
connects，whether the
power cord terminals
connect
Check water inlet valve,
motor, capacitors, etc
water inlet valve,
motor, capacitor,
etc. Electronics
components damage
Change the
damaged parts
have ac controller board change
change
controller board change
connec
Not
not have ac
Not
Power switch
damaging Harness
disconnection badly
Change power switch
Change Harness
reinstall Harness
4

2.3 Not turn or one-way turn when wash
YES
YES
YES
YES
NO
Whether Bearing department
locks the Clutch body is
normal or not
(now please check whether the
motor or capacitance is normal
or not?）
NO
NO
2.TROUBLESHOOTING
Start anhydrous program,
no water washing and
confirm the motor is no
action
Inspect the drive
system carefully
YES
YES
NO
Measure the voltage
across the motor
The Motor heating
protects work or not?
Please confirm
the reason
The motor capacity
is short/open circuit
or not?
Change Motor
Capacitor
Change Motor
Measure the voltage
across the controller
board
Change
Motor Capacitor
Change
Controller Board
5

2.4 Abnormal downtime Midway
2.TROUBLESHOOTING
There is water in
the washing beck.
Retractor damage
Drain Hose was not put down
Drain Hose is blocked
Drain Hose is too long, too high
Drain Pump damage
Drain Valve is blocked
Change a Retractor
Put down the Drain Hose
Dredge Drain Hose
Adjust Drain Hose
Change Drain Pump
Dredge Drain Valve
The spinning
stops unexpectedly
The door
switch
The machine place not level
Washings in together
Cover Switch damage
Suspend Pole damage
Balance ring damage
Flat the washing machine
Reposition washing
Change Cover Switch
Change Suspend pole
Change Balance ring
6

NO
2.5 Abnormal Noise and Big Vibration
NO
YES
2.TROUBLESHOOTING
When washing Is the motor noisy? Change a motor
YES
YES
Is the motor
fastened firmly? Fasten the motor
Whether clutch
body gear is fit Change clutch body
Impeller rubs Spin Tub Adjust clearance between
the Impeller and Spin Tub
When spinning Is the motor noisy? YES Change a motor
Is the motor
fastened firmly?
NO
NO Fasten the motor
Whether Clutch Body
is in good condition Change Clutch Body
Whether Fuselages
and body resonate
Adjustable fuselage
makes its balance
Whether Balance
ring rubs Tub Cover
Adjust clearance between
Balance ring and Tub Cover
Fixed the Air Pipe and
Internal Wire Subassembly
NO
YES
YES
YES
YES
NO
NO
NO
YES
YES
Whether Ratchet wheel and
Ratchet paw separation good
or not
Adjust Angle or distance of
Ratchet wheel and Ratchet
paw
Whether AIR pipe or
Internal wire subassembly
hit Outer Tub or not
Steeve seat lack of oil
Steeve seat refueling
7

2.6 NO BILGING and BILGING INTERMITTENT
YES
NO
NO
YES
YES
NO
2.TROUBLESHOOTING
Water Inlet Valve with
“hum” sound or not
Water Inlet Valve
Filtering Bag is blocked
Clear Water Inlet
Valve Filtering Bag
Whether voltage on
the Water Inlet Valve Water Inlet Valve damage Change Water Inlet Valve
Use water level sensor
Ventilation tube bending
Ventilation tube is blocked
Harness poor contact
Water Level Sensor damage
Controller Board damage
Change Ventilation tube
Dredge Ventilation tube
Change Harness
Change Water Level Sensor
Change Controller Board
Whether the two
terminals of Water level
switch is conductive
Water Level Switch damage
Ventilation tube bending
Ventilation tube is blocked
Change Water Level Switch
Change Ventilation tube
Dredge Ventilation tube
Wire damage
Controller Board
damage
Change wire
Change Controller Board
8

2.7 Water does not stop
YES
NO
NO
2.TROUBLESHOOTING
YES
YES
YES
YES
NO
NO
NO
Whether Water Inlet
Valve bilging when turn
on the tap before switch
on the power
Change Water Inlet Valve
Whether Water Inlet
Valve bilging when
switches on the power
before Press the start
button
Change Controller Board
Then confirm whether Water
Inlet Valve is in good condition
Confirm whether the wire
connect
Controller Board and
Water Level Sensor is
impassability
Change Internal
Wire Subassembly
Choose water level 1
or water level 2 to
startup; check the gas
chamber whether there
is water
Leakage, please overhaul
gas leading system
Install airway, please gelatinize.
Install gas battery-compartment
cover, please use sealing glue
Whether gas leading
system is blocked
Clear various kinds of
factors like foreign
matter etc.
From conducting pressure pipe
joint separately to water level
sensor and the gas chamber blows,
whether have hindered.
Change water level sensor
9

2.8 NO DRAINAGE
2.TROUBLESHOOTING
YES
NO
Whether there is
a tractor moves
Drainage road is blocked
Drain Hose deformation
Drain Valve is blocked
Drain Hose is blocked
Drain Hose was not put down
Drain Pump is blocked
Dredge Drainage road
Change Drain Hose
Dredge Drain Valve
Dredge Drain Hose
put down
Drain Hose
Dredge Drain Pump
Tractor damage
Cover Switch damage
Harness poor contact
Controller Board damage
Change Tractor
Change Cover Switch
Change Harness
Change Controller
Board
10

2.9 NO SPINNING
NO
NO
YES
YES
2.TROUBLESHOOTING
Whether Drainage
is normal
Drainage road is blocked
Drain Hose deformation
Drain Valve is blocked
Drain Hose is blocked
Drain Hose were not put down
Drain Pump is blocked
Dredge Drainage road
Change Drain Hose
Dredge Drain Valve
Dredge Drain Hose
Put down Drain Hose
Dredge Drain Pump
Whether voltage
on the motor
The motor damage
Motor Capacitor damage
Belt Loose/fault
Clutch Body damage
Change motor
Change Motor Capacitor
Adjust/Change belt
Change Clutch Body
Controller Board damage
Cover Switch damage
Water Level Sensor damage
Water Level Switch damage
Harness poor contact
Change Controller Board
Change Cover Switch
Change Water Level Sensor
Change Water Level Switch
Change Harness
11

2.10 Leaking
2.TROUBLESHOOTING
Drain Hose Leaking
Drain Valve
Corrugated pipe was out of shape.
Retractor damage.
Drain Hose is not been hung up .
Drain Pump is clogged
is clogged.
Dredge the Drain Valve
Change corrugated pipe
Change Retractor
Reinstall the Drain Hose
Dredge the Drain Pump
Water on the ground When
washing
The quantity of washing
water is not set up
correctly.
Belt over tighten
Choose appropriate
washing water.
The tension adjust.
When
rinsing
Fill excess water pressure.
Washing float on water.
Adjust the tap.
Press the washing
into water.
When
spinning
Drain Hose damaged.
Drain Hose install
improperly.
Change Drain Hose.
Reinstall Drain Hose.
Others
Water Inlet Hose improper
installation.
Water Inlet Hose damaged.
Universal tie-in damage.
Ventilated hose damage or
fall off.
Outer Tub damage.
Water is leaking.
Low temperature form dew.
▲Reinstall Water Inlet Hose
▲Change Water Inlet Hose
▲change Universal tie-in
▲Repair or change
Ventilated hose
▲Change Outer Tub
▲Change Clutch Body
▲Wipe the dew
12

2.11 Oily shape dirt adherent
2.TROUBLESHOOTING
Common in use laundry powder
Spin Tub inside
Impeller inside
Black dirt is
Spin Tub inside
Or Impeller inside
latched
onto Clean Spin Tub inside
or Impeller inside
13

2.12 Anomaly alarm
2.TROUBLESHOOTING
Water inlet is
not normal
Turn on the tap
Pressure is too low,
Try to increase water
Cover is not closed
Put down the Drain hose ,
Try to clear the obstruction
Close the washing machine Cover
14
Not draining
check the hang system
Imbalance alarm

3. 1 Product disassembly precautions and steps：
3.UNPACKING WAYS OF MAIN PARTS
1> General attention：
1.When you remove or repair, please you must unplug the power cord firstly
2.When you connect wire，you are sure to connect wire with wiring cap ，use the tool to
press wiring cap for connecting firmly and use tape to make the line insulation fully.
3.When you plug wire and connect wires, you must insert terminals to the roots for not easily
pulling.
4.When you decorate internal wires，you fix internal wires to avoid encountering moving
parts for example v-belt, pulley，suspend pole, etc or high temperature parts according to
original state.
5.The removing screws must be preserved goodly，because you need screws to install.
6.When you diagnose faults, you are very careful to not get an electric shock if you need to
operate in electricity situation.
2> Product disassembly steps：
1. Remove the screws on the rear cover，remove the drain hose screws and then take down
the rear cover.
2. Remove the earth screws, capacitor screws, and then pull out the air pipe.
3. Pull the insulating bag and then remove the wire connector.
4. Pull out the front control panel screws, and then remove the top cover screws.
5. Take down the top cover subassembly, and put it in the right place
6. Remove the controller board screws, pull out the controller board terminals，and then
take down the controller board and the front control panel.
7. Take down the back control panel, cover switch, nozzle ，water level sensor，and
internal wire subassembly .
8. Take down cover pin, twist spring and take out cover subassembly..
9. Remove the outer tub cover screws and the impeller screws, finally take out the outer tub
cover and the impeller.
10.Take out impeller adjusting washer，remove the big nut and take out the coupling flange
washer.
11. Take out spin tub subassembly.
12. Take out the outer tub subassembly.
13. Turn the outer tub subordinate-subassembly, and remove the motor screws，the bracket
screws，the clutch body subassembly screws，the retractor screws，and the drain
pump screws（or drain valve subassembly screws），finally take out motor，bracket，
clutch body subassembly，retractor，and drain pump（or drain valve subassembly）.
14. Remove the base plate screws, and then take out outer tub subordinate-subassembly on
the base plate
15. In turn counterclockwise (or clockwise) order take out the suspend poles, and then put
them down on the ground.
16. Remove the power cord.
17. Remove the base subassembly for cabinet screws，and then take out the base
subassembly for cabinet.
15

3> Product disassembly step-by-step instructions：
3.UNPACKING WAYS OF MAIN PARTS
Product steps serial number Product dissembling detailed steps Picture caption
1. Remove the screws on the
rear cover, remove the drain
hose screws and then take
down the rear cover (make
the drain hose and cabinet
separate)
①Remove the screws on the rear
cover (Red circle part) and
then take out the rear cover.
②Remove the drain hose screws
to make the drain hose and
cabinet separate
2. Remove the earth screws,
capacitor screws, and then
pull out the air pipe.
(make the air pipe and
suspend poles separate)
①Remove the earth screws to
make the earth wire subassembly
and cabinet separate
②Remove the capacitor screws,
take down capacitor catch
③Pull out the air pipe to make the
air pipe and suspend poles
separate (When you install the
air pipe, you remember to coat
adhesive for preventing leakage)
3. Pull the insulating bag and
then remove the wire
connector.
①Pull the insulating bag
②Remove the wire connector.
16

3.UNPACKING WAYS OF MAIN PARTS
4. Pull out the front control panel
screws, and then remove the
top cover screws.
①Pull out the front control panel
screws (sometimes need to
remove the hole cover)
②Remove the top cover front and
back screws.
5. Take down the top cover
subassembly, and put it
in the right place (avoid
to scratch the top cover
subassembly)
6. Remove the controller board
screws, pull out the controller
board terminals, and then
take down the controller
board and the front control
panel.
①Remove the controller board
screws, pull out the controller
board terminals(When you
plug wire and connect wires,
you must insert terminals to
the roots for not easily pulling.)
②Take down the controller board
and the front control panel
separately
7. Take down the back control
panel, cover switch, nozzle ,
water level sensor, and
internal wire subassembly .
①Remove the back control panel
screws, and take out the back
control panel.
②Remove the cover switch l
screws, and take out cover
switch.
③Take down the nozzle.
④Remove the water level sensor
screws, and take out the water
level sensor.
⑤Take out the internal wire
subassembly .
8. Take down cover pin, twist
spring and take out cover
subassembly
①Take down cover pin
②Take down twist spring and
take out cover subassembly.
17

3.UNPACKING WAYS OF MAIN PARTS
9. Remove the outer tub cover
screws and the impeller
screws , finally take out the
outer tub cover and the
impeller.
①Remove the outer tub
cover screws, and take
out the outer tub cover
②Remove the impeller
screws, and take out
the impeller
10. Take out impeller adjusting
washer, remove the big
nut and take out the coupling
flange washer.
①Take out impeller
adjusting washer
②Remove the big nut and take
out the coupling flange washer
11. Take out spin tub subassembly. ①Take out spin tub subassembly,
and put it on flat ground
12. Take out the outer tub
subassembly.
①Firstly make suspend poles
and the outer tub subordinate
-subassembly separately.
18

3.UNPACKING WAYS OF MAIN PARTS
13. Turn the outer tub subordinate
-subassembly, and remove the
motor screws，the bracket
screws, the clutch body
subassembly screws, the
retractor screws, and the drain
pump screws (or drain valve
subassembly screws), finally
take out motor,bracket,clutch
body subassembly,retractor,
and drain pump(or drain valve
subassembly)
①Remove the motor screws, and
take out motor.
②Remove the bracket screws,
and take out bracket.
③Remove the clutch body
subassembly screws, and take
out clutch body subassembly.
④Firstly make retractor and the
clutch body subassembly
separately., remove retractor
screws, and take out retractor
⑤Remove drain pump screws
(or drain valve subassembly
screws), and take out drain
pump (or drain valve
subassembly), (When you
install drain pump(or drain
valve subassembly), you
remember to coat adhesive
for preventing leakage)
14. Remove the base plate
screws, and then take out
outer tub subordinate
-subassembly on the base
plate
①Remove the base plate screws,
and take out the base plate.
②Take out outer tub subordinate
-subassembly on the base plate.
15. In turn counterclockwise
(or clockwise) order take
out the suspend poles, and
then put them down on the
ground.
①When you install the suspend
poles, you remember the
installing order.
16. Remove the power cord ①Remove the power cord
19