Primex Smart-Sync Personal Series User manual

Smart-Sync™ Personal Series LCD Clock Install
Guide
Smart-Sync™ Managed Time
The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Primex, Inc. is under license. Other trademarks and trade names are
those of their respective owners.
OneVue is a trademark of Primex. OneVue is an intelligent environmental monitoring and managed time solution. All other trademarks are the property of their respective owners.
Copyright ©2018 Primex. The Primex logo is a registered trademark of Primex. All Rights Reserved. 10/17/2018
Primex, Inc. | 965 Wells Street |Lake Geneva, WI 53147 | Phone:[phone] | www.primexinc.com

Legal Notice
Copyright ©2018 Primex. All rights reserved.
Printed in the USA.
Information in this document is subject to change without notice. The software described in this document is
furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in
accordance with the terms of those agreements. No part of this publication may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical or otherwise, for any
purpose, without the prior written permission of Primex.
About Pri mex
Primex is a leading provider of solutions that automate and maintain facility compliance, increase efficiencies,
enhance safety and reduce risk for enterprise organizations in the healthcare, retail pharmacy, education,
manufacturing and business vertical markets.
The solutions delivered by Primex include Environmental Monitoring, Managed Time and School Bell
Scheduling.
Worldwide Headquarters
965 Wells Street, Lake Geneva, WI 53147
Phone: [phone] | email:[e-mail] | www.primexinc.com

About this Guide
Audience
This guide is intended for users tasked with installing Smart-Sync Personal Series LCD Clock for use with the Primex OneVue Managed
Timesolution.
Content messaging
This guide includes notes, cautions, and warnings content that highlights important messages.
Typeface Indicates
Note Indicates something important or useful.
Caution Indicates a command or procedure may have an unwanted or undesirable result.
Warning Indicates a command or procedure that could be dangerous to system or device.
Example Provides an example of the topic.
3Smart-Sync™ Personal Series LCD Clock Install Guide

Important Safety Instructions
READ ALL INSTRUCTIONS BEFORE INSTALLATION, OPERATION, OR MAINTENANCE OF PRODUCT.
Some of the following information may not apply to your particular product model; however, as with any electronic product, precautions
should be observed during installation, operation, and maintenance.
lInstallation must conform to state or local building codes and ordinances.
lInstallation or maintenance should be performed only by qualified personnel as defined in the Local Electrical Code.
lMount in location where device will not readily be subject to tampering.
lAny wiring instructions must be followed precisely. Failure to do so could cause permanent equipment damage.
lTo avoid possible electric shock or damage to the device, disconnect power source before installation or servicing.
lDo not install or use device near water. To reduce the risk of electrical shock, do not expose device to rain or moisture. Device must
not be exposed to dripping or splashing and no objects filled with liquids, such as vases, must be placed on the device.
lDevice is designed for indoor use only. Operating outdoors, or in wet areas, is an electrical hazard and may damage the equipment
while nullifying the warranty.
lDevice is cleanable with a cloth moistened with water or a common disinfectant. Be sure to test any cleaning solutions on a small
area of the clock before using it on the entire device. Do not use caustic cleaners or abrasives.
lKeep away from dust, dirt and moisture.
lFor healthcare facilities, devices are not intended for patient use and must not be installed within 6 feet (2 m) of patient contact.
AC-Power Models
lAC main power supply must be disconnected while installing or performing maintenance of any device. To completely disconnect
the power input, the main plug should be disconnected from the main socket outlet completely.
lThe main socket outlet must provide a protective earthing connection where the outlet has a protective earth (ground) connection.
lMain plug is used as disconnect device and it should remain readily operable during intended use.
lIf power cable is connected directly to junction box without an outlet, AC power must be supplied from a circuit that has a resettable
circuit breaker. AC mains power supply must be disconnected while installing or performing maintenance of any device. Open the
circuit breaker supplying the device before attempting installation, maintenance, or repairs.
4

Regulatory Approvals
FCC Compliance
Pursuant to FCC 15.21 of the FCC rules, changes not expressly approved by Primex might cause harmful interference and void the FCC
authorization to operate this product.
FCC Radio Frequency Interference
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be
installed and operated with a minimum distance of 20 centimeters between the radiator and your body.
The device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions.
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and not be
co-located or operating in conjunction with any other antenna or transmitter.
FCC warning
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate
the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment
generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
lReorient or relocate the receiving antenna.
lIncrease the separation between the equipment and receiver.
lConnect the equipment into an outlet on a circuit different from that to which the receiver is connected.
lConsult the dealer or an experienced radio/TV technician for help.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be
installed and operated with minimum distance 20cm between the radiator & your body.
5Smart-Sync™ Personal Series LCD Clock Install Guide

Radio Standards Specification (RSS)
This device complies with Industry Canada licence-exempt RSSs.
Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) This device must accept any
interference, including interference that may cause undesired operation of the device.
Le présentappareilestconforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitationestautorisée
aux deux conditions suivantes:
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareildoit accepter tout brouillageradioélectriquesubi, mêmesi le brouillageest susceptible d'encompromettre le
fonctionnement.
The device meets the exemption from the routine evaluation limits in section 2.5 of RSS 102 and compliance with RSS-102 RF exposure,
users can obtain Canadian information on RF exposure and compliance.
Le dispositif rencontre l'exemption des limites courantes d'évaluation dans la section 2.5 de RSS 102 et la conformité à l'exposition de
RSS-102 rf, utilisateurs peut obtenir l'information canadienne sur l'exposition et la conformité de rf.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be
installed and operated with a minimum distance of 20 centimeters between the radiator and your body.
Cet émetteur ne doit pas être Co-placé ou ne fonctionnant en même temps qu'aucune autre antenne ou émetteur. Cet équipement devrait
être installé et actionné avec une distance minimum de 20 centimètres entre le radiateur et votre corps.
6

European Union Declarati on of Conformi ty and Restrictions
Hereby, Primex Inc. declares that this equipment:
Primex Synchronous Network System SNS4Z200 Personal Series LCD Clock complies with the essential requirements and other relevant
provisions of Directive 1999/5/EC.
This equipment is marked with
and can be used throughout the European community.
This indicated compliance with the R&TTE Directive 1999/5/EC and meets the relevant parts of following technical specifications:
lEN 300 328 – Electromagnetic compatibility and Radio spectrum Matters (ERM); Wideband Transmission Systems; Data transmission
equipment operating in the 2.4GHz ISM band and using spread spectrum modulation techniques; Harmonized EN covering essential
requirements under article 3.2 of the R&TTE directive.
lEN 301 489-17 – Electromagnetic Compatibility and Radio Spectrum Matters (ERM); Electromagnetic Compatibility (EMC) standard
for radio equipment and services; Part 17 Specific Conditions for Wideband Data and HIPERLAN Equipment.
lEN 60950 – Low Voltage Directive (Safety)
lEN 50385 – Product standard to demonstrate the compliances of radio base stations and fixed terminal stations for wireless
telecommunication systems with the basic restrictions or the reference levels related to human exposure to radio frequency
electromagnetic fields.
Marking by the symbol indicates that usage restrictions apply.
lIndoor use: maximum power (EIRP*) of 100 mW for the entire 2400-2483.5 MHz frequency band.
lOutdoor use: maximum power (EIRP*) of 100 mW for the 2400-2454 MHz band and with maximum power (EIRP*) of 10 mW for the
2454-2483 MHz band.
NOTE:
Exposure to Radio Frequency Radiation To comply with RF exposure compliance requirements, a separation distance of at least 20
cm must be maintained between the antenna of this device and all persons.
The technical documentation relevant to the above equipment will be held at:
Primex | 965 Wells Street | Lake Geneva, WI 53147 | Phone: [phone]
Signed:
Mike O'Brien | Primex, Inc. | Vice President, Channel Sales
7Smart-Sync™ Personal Series LCD Clock Install Guide

CONTENTS
Specifications - Smart-Sync Personal Series LCD Clock 9
Add a Clock Mode 12
Install Smart-Sync™ Personal Series LCD Clock 13
Installation Requirements 14
Installation and Operation Overview 15
Wall Mount 18
Tabletop Use 19
Remove Clock from Clock-Lock Mount 20
Battery Maintenance 21
Warranty 22
Technical Support 23

SPECIFICATIONS - SMART-SYNC PERSONAL SERIES LCD CLOCK
Display operation
Display settings and time zone are managed from OneVue
Automatically adjusts for Daylight Saving Time (DST)
Time mode setting: set to 12 hour or 24 hour
Date format setting: set to Time & Date (month-day) or Time & Date (day-month), and option to show day of the week
Dimensions
Physical dimensions: 7.5 in. H (19.1 cm) x 11.5 in. W (29.2 cm) x 1.75 in. D (4.5 cm)
Calendar display dimension: 3.81 in. H (9.7 cm) x 5.5 in W (14 cm)
Time display screen dimension: 2.25 in. H (5.7 cm) x 5.5 in W (14 cm)
Color: Silver
Weight: 1.25 lbs. (.57 kg)
Estimated battery life - assumes typical clock operation
Backlight Off: estimated battery life 8 years
Backlight Low (8 hours per day): estimated battery life 3.9 years
Backlight High (8 hours per day): estimated battery life 1.7 years
Bluetooth®Wireless Communication Protocol
Bluetooth®Low Energy (BLE) Wireless Technology, version 4.1
Bluetooth Range: up to 100 feet (30 meters)
Environment
Operating temperature range: 32° - 120° F (0° - 49° C)
Installation
Indoor use only
Wall mount with patented anti-theft clock lock or easel stand for desk or tabletop use
9Smart-Sync™ Personal Series LCD Clock Install Guide

Backlight operation
Switch on the side of the clock sets the backlight intensity to to High, Low, or Off.
Set to High or Low: optical sensor on the top of the clock samples available light to determine whether to turn on the backlight.
NOTE:
Backlight use significantly reduces battery life. To extend battery life, turn the backlight to Off or Low.
10

Operational indicators
Easy-to-read time, day of the week, and month-date display as well as two operational indicators.
Icon Behavior Status
Network Connection
Indicator
Solid Normal operation
Display shows dashes and bars appear and
disappear on lower icon
Unit is powering up and a network connection has not
been received
Flashing Unit has not connected to the Smart-Sync Bluetooth
Network for at least 4 days
Low Battery Indicator Displayed Low battery
11 Smart-Sync™ Personal Series LCD Clock Install Guide

Add a Clo ck Mode
Upon first-power up at its installation location, a Smart-Sync Clock and Repeater enters Add a Clock mode as described below.
1. Once powered on at its installation location, the device continuously searches for an available Smart-Sync Bluetooth Network.
It may take up to 15 minutes for a device to authenticate and connect to an available Smart-Sync Bluetooth Network. We recommend
to continue installing additional devices, while other devices establish their connection to the Smart-Sync Bluetooth Network.
2. Once a device has authenticated with a Smart-Sync Bluetooth Network, it establishes a communication path either to another Smart-
Sync device or directly to a Smart-Sync Bridge available within the Smart-Sync Bluetooth Network.
3. Once connected, the device receives the New Clock Time Zone and sets its time. For an analog clock, its hands perform one full
revolution past 12:00 and then sets its time.
lDuring its first connection to the Smart-Sync Bluetooth Network, its unique Smart-Sync Device ID is added to the network.
lIf a Smart-Sync Bridge is in 8-hour deployment mode - within 30 minutes of receiving a Smart-Sync Device ID, the Smart-Sync
Bridge connects to your facility's network and sends the Device ID to OneVue. The Smart-Sync device is added to your OneVue
account.
lIf a Smart-Sync Bridge is not in 8-hour deployment mode - the device is added to your OneVue account within 24 hours to 7
days.
4. When the Smart-Sync Bridge connects to the Smart-Sync Bluetooth Network and connects to OneVue, the device is automatically
added to OneVue and its default settings are downloaded to the Smart-Sync Bridge.
5. Upon its next connection to the Smart-Sync Bluetooth Network, the Smart-Sync Bridge automatically sends updated device settings
received by each device based on their Device ID.
In summary, from the time a Smart-Sync Clock or Repeater device is first powered on at its install location and connects to a Smart-Sync
Bluetooth Network, it receives and sets its time within 15 minutes. If a Smart-Sync Bridge is in a 8-hour deployment mode, the device is
added to your OneVue account within 30 minutes, and when not in a 8-hour deployment mode it may take up to 24 hours to 7 days.
NOTE:
Battery-operated clock only: if a clock cannot establish a connection to a Smart-Sync Bluetooth Network to receive time, its
estimated battery life is up to 90 days.
12

INSTALL SMART-SYNC™ PERSONAL SERIES LCD CLOCK
Learn how to install and operate a Personal Series LCD Clock.

Installation Requirements
Refer to the Important Safety Instructions before installing, operating or performing maintenance of clocks.
Installation location requirements
l100 feet (30 meters) when in clear-line-of sight to another Smart-Sync device
l50 feet (15.2 meters) when there is 1 internal wall between Smart-Sync devices
l30 feet (9.1 meters) when there are 2 internal walls between Smart-Sync devices
You can also measure the Bluetooth signal strength at an installation location to determine if the location has adequate Bluetooth
signal strength. For more information, see "How to measure the Bluetooth signal strength at installation location" on page1.
Battery use recommendations
Battery life expectancy is based on common operating conditions and may vary due to installed site conditions and settings. Smart-Sync
battery-operated Clocks and Repeaters have up to a five year battery life.
lUse only new high-quality name brand alkaline batteries
lUse batteries with expiration date five or more years beyond the installation date
lUse batteries with the same type and date code
lDo not use heavy duty and zinc carbon batteries as they will not last as long as high-quality name brand alkaline batteries
lDo not use rechargeable NiCad batteries, as their output voltage is too low to assure proper operation
lDo not use standard lithium batteries
lBattery level is monitored by OneVue. Batteries should be replaced promptly upon reaching low battery status to maintain
performance and reduce the risk of battery leakage due to excess discharge.
14 Smart-Sync™ Personal Series LCD Clock Install Guide

Installation and Operation Overview
Smart-Sync Clocks are designed to provide ease of installation, requiring no end user configuration, simply take-out-of the box and
install. The only operation dependency is its connection to an available Smart-Sync Bluetooth Network.
lA Smart-Sync Clock is equipped with a Bluetooth Low Energy (BLE) Wireless Technology radio component, that allows the clock to
establish a wireless connection to a Smart-Sync Bluetooth Network.
lA Smart-Sync Clock is identified by a unique Smart-Sync Device ID, allowing each clock to receive its unique settings that are
managed in OneVue, and also authenticate and connect to a Smart-Sync Bluetooth Network.
lA Smart-Sync Bridge is the only system device that connects to your facility’s Ethernet or Wi-Fi network. Upon its network
connection, it connects to a NTP Server to receive UTC time and checks-in to OneVue to send Smart-Sync Clock statuses and
download setting updates.
Before you begin installing Smart-Sync Clocks - installation requirements
Confirm the Smart-Sync Bridge, designated to support the clock installation area, has established a network connection to OneVue and a
NTP Server to obtain UTC time.
If a Smart-Sync Site Survey was completed, install a clocks at each designated location.
NOTE:
Start by installing Smart-Sync Clocks that are located closest to the Smart-Sync Bridge and then work outward. A Smart-Sync Clock
should always be first powered on at its designated installation location.
Add a Clock Mode
Upon first-power up at its installation location, a Smart-Sync Clock and Repeater enters Add a Clock mode as described below.
1. Once powered on at its installation location, the device continuously searches for an available Smart-Sync Bluetooth Network.
It may take up to 15 minutes for a device to authenticate and connect to an available Smart-Sync Bluetooth Network. We recommend
to continue installing additional devices, while other devices establish their connection to the Smart-Sync Bluetooth Network.
2. Once a device has authenticated with a Smart-Sync Bluetooth Network, it establishes a communication path either to another Smart-
Sync device or directly to a Smart-Sync Bridge available within the Smart-Sync Bluetooth Network.
3. Once connected, the device receives the New Clock Time Zone and sets its time. For an analog clock, its hands perform one full
revolution past 12:00 and then sets its time.
lDuring its first connection to the Smart-Sync Bluetooth Network, its unique Smart-Sync Device ID is added to the network.
lIf a Smart-Sync Bridge is in 8-hour deployment mode - within 30 minutes of receiving a Smart-Sync Device ID, the Smart-Sync
Bridge connects to your facility's network and sends the Device ID to OneVue. The Smart-Sync device is added to your OneVue
account.
lIf a Smart-Sync Bridge is not in 8-hour deployment mode - the device is added to your OneVue account within 24 hours to 7
days.
4. When the Smart-Sync Bridge connects to the Smart-Sync Bluetooth Network and connects to OneVue, the device is automatically
added to OneVue and its default settings are downloaded to the Smart-Sync Bridge.
5. Upon its next connection to the Smart-Sync Bluetooth Network, the Smart-Sync Bridge automatically sends updated device settings
received by each device based on their Device ID.
15

In summary, from the time a Smart-Sync Clock or Repeater device is first powered on at its install location and connects to a Smart-Sync
Bluetooth Network, it receives and sets its time within 15 minutes. If a Smart-Sync Bridge is in a 8-hour deployment mode, the device is
added to your OneVue account within 30 minutes, and when not in a 8-hour deployment mode it may take up to 24 hours to 7 days.
NOTE:
Battery-operated clock only: if a clock cannot establish a connection to a Smart-Sync Bluetooth Network to receive time, its
estimated battery life is up to 90 days.
16 Smart-Sync™ Personal Series LCD Clock Install Guide

Post-Installation Smart-Sync Clock Operation
Once a Smart-Sync Clock has authenticated and connected to a Smart-Sync Bluetooth Network, the clock operates as described below.
1. Once a day, at a system defined time, a Smart-Sync Bridge connects to your facility’s Ethernet or Wi-Fi network to receive UTC time
from a NTP Server and check-in to OneVue to download Smart-Sync device setting updates.
2. Once a day, at a system defined time, each Smart-Sync Clock automatically establishes a wireless communication path to either
another Smart-Sync device e to build the Smart-Sync Bluetooth Network.
lThe clocks' statuses are forwarded to a Smart-Sync Bridge either by its communication path to another Smart-Sync Clock,
Repeater or directly to a Smart-Sync Bridge.
lThe clocks receive setting updates and synchronizes received UTC time to its Time Zone offset and DST rules.
3. Once the Smart-Sync Bluetooth Network has completed its daily build, a Smart-Sync Bridge connects to your facility's Ethernet or
Wi-Fi network to send all received Smart-Sync device status data to OneVue.
17

Wall Mount
Depending on your security needs, you can choose among the two mounting options.
How use the clock-lock mount for a secure, wall-mount installation
The Clock-Lock feature is a specially designed hanger at the top center of the clock. The clock-lock is designed to prevent accidents if the
clock is bumped and it may reduce theft by requiring a particular combination of moves to remove the clock.
1. Verify the installation requirements are met. For more information, see "Installation Requirements" on page14.
2. Use the screw and anchor provided with the clock for installation. If you choose not to use the provided screw and anchor, you can
substitute a #4 screw. The screw must protrude from the wall 1 inch (.25 cm).
How to use a standard mount for a wall-mount installation
A standard mount avoids the clock-lock feature altogether. The clock can be removed like a standard clock.
1. Verify the installation requirements are met. For more information, see "Installation Requirements" on page14.
2. Use a finishing nail with no head angled at 45 degrees into the wall in place of headed screws and anchors.
18 Smart-Sync™ Personal Series LCD Clock Install Guide

Tabletop Use
The Personal Series LCD Clock has an easel stand located on the back of the clock.
How to set up the tabletop easel of a personal series clock
1. Verify the installation requirements are met. For more information, see "Installation Requirements" on page14.
2. To place the clock on a table or desk, simply unfold both sides of the easel stand.
19

Remove Clock from Clock-Lock Mount
To remove a Personal Series LCD Clock from a clock-lock mount, follow the steps illustrated below.
20 Smart-Sync™ Personal Series LCD Clock Install Guide