PROPELLA VERSION 4.0 User manual
w w w . p r o p e l l a . b i k e
USER GUIDE
PROPELLA ELECTRIC BIKE
VERSION4.0
HOW TO GET STARTED …………………………………….………... 2
BATTERY SAFETY TIPS ………………………………………..………. 5
BATTERY STORAGE TIPS ………………………………….……....... 7
GENERAL MAINTENANCE TIPS ………………….…………....... 8
WARRANTY & CUSTOMER SUPPORT ……………...…...…. 9
PA C KA G E CO N TE NT:
ELECTRIC BIKE
BATTERY PACK
CHARGER & PARTS
USER GUIDE
ASSEM BLY
WATCH THE ASSEMBLY VIDEO AT w w w .p ro p e l l a .b ik e /a s s e m b l e
ELECTRIC A L SPEC S
POWER ADAPTER
LI-ION BATTERY CHARGER
INPUT: AC 100-240 V, 1.8A
OUTPUT: DC 42V, 2A
BATTERY
36 VOLT LITHIUM-ION (252 WATT-HOUR)
CHARGING TEMPERATURE: 40-112° F (5-45° C)
OPERATING TEMP: -4-122° F (-20-50° C)
MOTOR
DC HUB MOTOR
250W NOMINAL (400W PEAK)
TABLE OF CONTENTS
BATTERY INSTALLATION
SAFETY TIPS:
●WHEN INSTALLING THE BATTERY, APPLY ENOUGH PRESSURE UNTIL YOU HEAR A CLICK.
●ENSURE THAT THE BATTERY IS LOCKED AND SECURE BEFORE RIDING.
●REMOVE THE BATTERY WHEN THE BIKE IS MOUNTED ON A BUS OR CAR RACK.
●READ THE BATTERY SAFETY TIPS TO ENSURE SAFE AND PROPER USE OF YOUR E-BIKE
BATTERY. THIS DOCUMENT IS INCLUDED IN THE USER GUIDE (PAGE 5) AND AVAILABLE ONLINE
AT: www.propella.bike/userguide
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LCD Display
WHAT IS PEDAL-ASSIST?
PEDAL-ASSIST (PASS) PROVIDES SEAMLESS ELECTRIC POWER ASSIST AS YOU PEDAL. YOU CAN USE
IT TO CLIMB HILLS, GO FARTHER AND FASTER, OR SIMPLY ENJOY A BOOST OF POWER WHILE YOU
RIDE!
1. PRESS AND HOLD THE DISPLAY “M” BUTTON TO TURN ON THE SYSTEM.
[SEE ILLUSTRATION ABOVE]
WARNING: ONCE THE DISPLAY IS TURNED ON, ROTATING THE PEDALS WILL ACTIVATE THE
MOTOR. MAKE SURE YOU ARE MOUNTED ON THE BIKE AND READY TO RIDE.
WARNING: NEVER RIDE WITHOUT A HELMET, OR AT NIGHT WITHOUT LIGHTS.
2. THE MOTOR ASSIST TURNS ON WHEN YOU START PEDALLING.
3. THE MOTOR ASSIST AUTOMATICALLY TURNS OFF WHEN YOU STOP PEDALLING OR PRESS
THE BRAKE LEVERS.
4. YOU CAN CONTROL THE LEVEL OF ASSIST BY USING THE +/- BUTTONS.
LEVEL “1” IS THE MINIMUM ASSIST, AND LEVEL “5” PROVIDES THE MAXIMUM POWER AND
SPEED.
THE MOTOR TOP SPEED IS ABOUT 18.5 MPH (30 KPH) AT FULL BATTERY LEVEL. YOU CAN STILL
PEDAL FASTER TO REACH A HIGHER SPEED.
5. TO TURN OFF PEDAL-ASSIST, LOWER THE ASSIST LEVEL TO “0”.
6. TO TURN OFF THE SYSTEM COMPLETELY, PRESS AND HOLD THE DISPLAY ON/OFF BUTTON.
NOTE: THE SYSTEM WILL AUTOMATICALLY SHUT DOWN AFTER 3 MINUTES OF INACTIVITY.
3
LCD DISPLAY FUNCTIONS AND SETTINGS:
●PRESS THE “ON/OFF” BUTTON ONCE TO SWITCH BETWEEN TRIP METER AND ODOMETER.
●PRESS/HOLD THE “ON/OFF” AND “+“ BUTTON TO ACTIVATE THE DISPLAY BACKLIGHT.
●PRESS/HOLD THE “–“ BUTTON TO ACTIVATE THE WALK MODE. THIS WILL GENTLY ENGAGE
THE MOTOR AND GENTLY PUSH THE BIKE FORWARD AT A LOW SPEED OF 3 MPH. THIS
FEATURE IS USEFUL WHEN WALKING YOUR BIKE UP A VERY STEEP HILL.
●PRESS/HOLD THE “–” AND “+“ BUTTON TO ENTER THE SETTINGS. PRESS THE “ON/OFF”
BUTTON ONCE TO SWITCH BETWEEN SETTING OPTIONS. YOU CAN ADJUST THE CLOCK,
DISPLAY BACKLIGHT BRIGHTNESS LEVEL, AND THE DISTANCE UNIT (MPH VS. KM/H).
PRESS/HOLD THE “ON/OFF” BUTTON TO EXIT OUT OF SETTINGS.
1. PLUG THE BATTERY CHARGER UNIT INTO A STANDARD WALL OUTLET AND CONNECT THE
CABLE TO THE BATTERY. [SEE ILLUSTRATION BELOW]
NOTE: YOU CAN CHARGE YOUR BATTERY ON OR OFF THE BIKE.
A RED LED LIGHT ON THE CHARGER INDICATES THAT CHARGING IS IN PROGRESS.
2. A FULLY DRAINED BATTERY TAKES ABOUT 2.5-3 HOURS TO RECHARGE. A GREEN LED LIGHT
ON THE CHARGER WILL ILLUMINATE ONCE THE BATTERY IS FULLY CHARGED. YOU CAN CHECK
THE BATTERY LEVEL BY TAPPING ON THE ROUND BUTTON ON TOP OF THE BATTERY.
3. SAFETY TIP: UNPLUG THE CHARGER ONCE THE BATTERY IS FULLY CHARGED.
WARNING: DO NOT USE UNAUTHORIZED CHARGERS TO RECHARGE THE BATTERY.
USE THE PROPELLA CHARGER ONLY.
4
(
(
PROPELLA E-BIKE BATTERY SAFTY TIPS
INSTALLATION
CHARGING
• DO NOT CHARGE THE BATTERY WITH UNAUTHORIZED CHARGERS.
• ONLY USE THE CHARGER PROVIDED BY PROPELLA.
• AVOID LEAVING THE CHARGER PLUGGED IN FOR MORE THAN NEEDED.
• DO NOT USE OR CHARGE THE BATTERY AND CONTACT PROPELLA IF THERE ARE NOTICEABLE
ABNORMALITIES SUCH AS DAMAGE, PUNCTURE, DEFORMATION, LEAKAGE, DISCOLORATION, ETC.
• THE CHARGING PROCESS ON A FULLY DRAINED BATTERY SHOULD TAKE NO MORE THAN 3 HOURS
• IT IS RECOMMENDED TO UNPLUG THE CHARGER WHEN THE BATTERY IS FULLY CHARGED.
THE LED LIGHT ON THE BATTERY CHARGER TURNS GREEN WHEN THE BATTERY IS FULLY CHARGED.
• AVOID RUNNING THE BATTERY UNTIL IT IS COMPLETELY OUT OF CHARGE. MONITOR THE CHARGE
LEVEL AND TURN IT OFF BEFORE IT GETS TOO LOW.
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WARNING
LOCK BATTERY AND REMOVE KEY BEFORE RIDING!
AN UNLOCKED BATTERY MAY RESULT IN INJURY AND DAMAGE TO THE BATTERY.
• DO NOT USE, CHARGE, OR STORE THE BATTERY IN HIGH-TEMPERATURE ENVIRONMENTS.
• AVOID LONG EXPOSURE TO DIRECT SUNLIGHT.
• DO NOT LEAVE THE BATTERY FOR LONG PERIODS INSIDE A PARKED CAR IN DIRECT SUNLIGHT.
• DO NOT PLACE NEAR OPEN FLAME OR HEATER.
SHIPPING DURABILITY
• USE GROUND TRANSPORTATION WITH PROPER
PACKAGING AND LABELING.
• PACKAGING SHALL BE COMPLIANT WITH THE D.O.T
AND SHIPPING CARRIER REGULATIONS.
• REMOVE THE BATTERY WHEN THE BIKE IS MOUNTED
ON A BUS OR CAR BIKE RACK.
• BATTERY PACK FORBIDDEN FOR TRANSIT ABROAD
PASSENGER AIRCRAFT OR VESSEL.
• THE BATTERY IS RESISTANT AGAINST SPLASH
AND RAIN. IF THE E-BIKE IS PARKED OUTSIDE
UNDER HEAVY RAIN OR SEVERE WEATHER,
IT IS BEST TO REMOVE THE BATTERY AND
STORE IT INDOOR.
• DO NOT DISASSEMBLE, MODIFY, OR REPAIR
THE BATTERY.
• DO NOT INSERT METAL PARTS INTO THE
BATTERY TERMINAL.
• DO NOT IMMERSE BATTERY IN WATER OR
OTHER TYPES OF LIQUID.
6
TEMPERATURE WARNING
5°C to 40°C 40°F to 104°F
•STORE THE BATTERY IN A COOL AND DRY ENVIRONMENT.
•REFER TO THE TABLE ABOVE FOR RECOMMENDED STORAGE TEMPERATURES.
•DO NOT STORE THE BATTERY WITH THE CHARGER PLUGGED IN.
•KEEP AWAY FROM FLAMMABLE OR OTHER HAZARDOUS MATERIAL.
•PRIOR TO STORING THE BATTERY, MAKE SURE IT HAS A HEALTHY STATE-OF-
CHARGE (SOC) OF 50-100%.
•FOR LONG-TERM STORAGE (3-12 MONTHS), RECHARGE THE BATTERY
EVERY 2-3 MONTHS TO MAINTAIN A HEALTHY STATE-OF-CHARGE (SOC).
STORAGE TEMPERATURE
1-3 MONTHS
3-12 MONTHS
-20°C to 40°C
-20°C to 20°C
-4°F to 104°F
-4°F to 68°F
Celsius Fahrenheit
LITHIUM-ION BATTERY STORAGE TIPS
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THE FOLLOWING IS A LIST OF TIPS THAT WILL HELP INCREASE THE LIFESPAN OF YOUR E-BIKE
BATTERY PACK WHILE STORING THEM. IN ADDITION, FOLLOWING THESE TIPS WILL REDUCE
THE RISK OF DAMAGE TO THE BATTERY AS WELL AS POTENTIAL SAFETY HAZARDS.
PERIODIC INSPECTION AND MAINTENANCE SERVICE ON YOUR E-BIKE IS HIGHLY
RECOMMENDED FOR SAFETY, RELIABILITY, AND OPTIMUM PERFORMANCE.
NOTE: IF YOU’RE NOTICING ISSUES OR ABNORMALITIES WITH ANY OF THE BICYCLE
COMPONENTS (BRAKES, PEDALS, ETC.), PLEASE VISIT A BIKE SHOP OR MECHANIC FOR PROPER
DIAGNOSIS AND REPAIR.
NOTE: IF YOU’RE NOTICING ISSUES OR ABNORMALITIES WITH ANY OF THE ELECTRICAL
COMPONENTS (BATTERY, MOTOR, ETC.) PLEASE CONTACT US AT www.propella.bike/support
BASIC MAINTENANCE TIPS
WARNING: MAKE SURE YOUR ELECTRIC BIKE IS TURNED OFF BEFORE DOING ANY REPAIR OR
MAINTENANCE WORK.
WATCH OUR VIDEO AT www.propella.bike/service FOR MORE INFORMATION ON:
●CHAIN LUBRICATION
●TIRE PRESSURE AND PUMPING AIR
●BOLT CHECKS
●FRONT WHEEL QUICK-RELEASE CHECK
●BRAKE ADJUSTMENT
●GEAR SHIFTER ADJUSTMENT
●BATTERY LOCK CHECK
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WARRANTY POLICY:
IF THE E-BIKE FAILS IN NORMAL USE WITHIN THE FIRST 12 MONTHS OF OWNERSHIP, PROPELLA WILL
REPAIR OR REPLACE THE PRODUCT. AFTER 12 MONTHS, PROPELLA CAN PROVIDE TECHNICAL SUPPORT
SERVICE ON ELECTRICAL COMPONENTS AND OFFERS AVAILABLE REPLACEMENT PARTS AT RETAIL
PRICE.
WARRANTY COVERAGE IS VALID STARTING THE DATE OF DELIVERY WITH THE FOLLOWING
CONDITIONS:
WEAR AND TEAR AND DAMAGE TO BICYCLE COMPONENTS SUCH AS TIRES, TUBES, BRAKE PADS,
CHAINS, CABLES, GEARS, ETC. ARE NOT COVERED BY THIS POLICY.
WARRANTY POLICY DOES NOT COVER DAMAGE DUE TO NEGLECT, ABUSE, IMPROPER ASSEMBLY,
IMPROPER OR INADEQUATE MAINTENANCE, MODIFICATIONS, ACCIDENTS, OR NONCOMPLIANT WITH
THE USER GUIDE OR PRODUCT WARNING LABELS.
DAMAGE DUE TO EXTREME TEMPERATURE, OR WATER IMMERSION ARE NOT COVERED BY THIS POLICY.
TAMPERING WITH THE BATTERY OR OTHER ELECTRICAL COMPONENTS WILL RESULT IN A VOIDED
WARRANTY.
WARRANTY SERVICE ONLY APPLIES TO COUNTRIES/REGIONS WHERE PROPELLA OFFERS SALE AND
DISTRIBUTION.
RETURN POLICY:
YOU MAY CONTACT US AT AND REQUEST FOR A RETURN WITHIN 7 DAYS OF RECEIVING YOUR
PACKAGE.
AFTER THE PRODUCT IS RECEIVED AND INSPECTED, YOUR TOTAL PURCHASE WILL BE REFUNDED
MINUS A RESTOCKING FEE:
IF YOU HAVE NOT OPENED THE BOX, THE FEE IS 10%.
IF YOU HAVE KEPT THE ORIGINAL PACKAGING AND THE BIKE IS IN LIKE-NEW CONDITION, THE FEE IS 20%
CUSTOMER SUPPORT:
IF YOU ENCOUNTER ANY ISSUES WITH YOUR PRODUCT OR HAVE ANY QUESTIONS, FEEL FREE TO
CONTACT US ON OUR WEBSITE: www.propella.bike/support
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THANK YOU!
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