ProSoft Technology RLXIC-S User manual

RLXIC-SV
Intelligent Cellular
RadioLinx Intelligent Cellular
Serial Modem for the
Verizon Wireless CDMA Network
May 29, 2009
USER MANUAL

Important Notice
Because of the nature of wireless communications, transmission and reception of data can never be guaranteed.
Data may be delayed, corrupted (that is, it may have errors) or be totally lost. Although significant delays or losses of
data are rare when wireless devices such as the RadioLinx Intelligent Cellular products are used in a normal manner
with a well-constructed network, the RadioLinx Intelligent Cellular products (RLXIC-SV) should not be used in
situations where failure to transmit or receive data could result in damage of any kind to the user or any other party,
including but not limited to personal injury, death, or loss of property. ProSoft Technology accepts no responsibility for
damages of any kind resulting from delays or errors in data transmitted or received using the RadioLinx Intelligent
Cellular products, or for failure of the RadioLinx Intelligent Cellular products (RLXIC-SV) to transmit or receive such
data.
Safety and Hazards
Do not operate the RadioLinx Intelligent Cellular products in areas where blasting is in progress, where explosive
atmospheres may be present, near medical equipment, near life support equipment, or any equipment which may be
susceptible to any form of radio interference. In such areas, the RadioLinx Intelligent Cellular products MUST BE
POWERED OFF. The RadioLinx Intelligent Cellular products can transmit signals that could interfere with this
equipment.
Do not operate the RadioLinx Intelligent Cellular products in any aircraft, whether the aircraft is on the ground or in
flight. In aircraft, the RadioLinx Intelligent Cellular products MUST BE POWERED OFF. When operating, the
RadioLinx Intelligent Cellular products can transmit signals that could interfere with various onboard systems.
Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open.
RadioLinx Intelligent Cellular RLXIC-SV may be used at this time.
The driver or operator of any vehicle should not operate the RadioLinx Intelligent Cellular products while in control of
a vehicle. Doing so will detract from the driver or operator's control and operation of that vehicle. In some states and
provinces, operating such communications devices while in control of a vehicle is an offence.
Limitation of Liability
The information in this manual is subject to change without notice, and does not represent a commitment on the part
of ProSoft Technology.
PROSOFT TECHNOLOGY, INC AND ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL
DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY
DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS
OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY PROSOFT TECHNOLOGY PRODUCT,
EVEN IF PROSOFT TECHNOLOGY AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.
Notwithstanding the foregoing, in no event shall ProSoft Technology and/or its affiliates aggregate liability arising
under or in connection with the ProSoft Technology product, regardless of the number of events, occurrences, or
claims giving rise to liability, be in excess of the price paid by the purchaser for the ProSoft Technology product.

Patents
Portions of this product may be covered by some or all of the following US patents:
5,515,013 5,629,960 5,845,216 5,847,553 5,878,234
5,890,057 5,929,815 6,169,884 6,191,741 6,199,168
6,339,405 6,359,591 6,400,336 6,516,204 6,561,851
6,643,501 6,653,979 6,697,030 6,785,830 6,845,249
6,847,830 6,876,697 6,879,585 6,886,049 6,968,171
6,985,757 7,023,878 7,053,843 7,106,569 7,145,267
7,200,512 D442,170 D459,303
and other patents pending.
This product includes technology licensed from:
QUALCOMM® 3G
Licensed by QUALCOMM Incorporated under one or more of the following United States patents and/or their
counterparts in other nations:
4,901,307 5,056,109 5,101,501 5,109,390 5,228,054
5,267,261 5,267,262 5,337,338 5,414,796 5,416,797
5,490,165 5,504,773 5,506,865 5,511,073 5,535,239
5,544,196 5,568,483 5,600,754 5,657,420 5,659,569
5,710,784 5,778,338
Manufactured or sold by Prosoft Technology or its licensees under one or more patents licensed from InterDigital
Group.
Your Feedback Please
We always want you to feel that you made the right decision to use our products. If you have suggestions, comments,
compliments or complaints about the product, documentation or support, please write or call us.
ProSoft Technology
5201 Truxtun Ave., 3rd Floor
Bakersfield, CA 93309
[phone]
[phone] (Fax)
www.prosoft-technology.com
Copyright © ProSoft Technology, Inc. 2009. All Rights Reserved.
RLXIC-SV User Manual
May 29, 2009
ProSoft Technology ®, ProLinx ®, inRAx ®, ProTalk®, and RadioLinx ® are Registered Trademarks of ProSoft
Technology, Inc. All other brand or product names are or may be trademarks of, and are used to identify products
and services of, their respective owners.

ProSoft Technology® Product Documentation
In an effort to conserve paper, ProSoft Technology no longer includes printed manuals with our product shipments.
User Manuals, Datasheets, Sample Ladder Files, and Configuration Files are provided on the enclosed CD, and are
available at no charge from our web site: www.prosoft-technology.com
Printed documentation is available for purchase. Contact ProSoft Technology for pricing and availability.
Asia Pacific: +603.7724.2080
Europe, Middle East, Africa: +33 (0) 5.3436.87.20
Latin America: +1.281.298.9109
North America: +1.661.716.5100

Contents RLXIC-SV ♦Intelligent Cellular
User Manual RadioLinx Intelligent Cellular Serial Modem for the Verizon Wireless CDMA Network
ProSoft Technology, Inc. Page 5 of 146
May 29, 2009
Contents
Important Notice..................................................................................................................................2
Safety and Hazards ............................................................................................................................2
Limitation of Liability............................................................................................................................2
Patents................................................................................................................................................3
Your Feedback Please........................................................................................................................3
ProSoft Technology® Product Documentation...................................................................................4
1Introduction to the RLXIC-SV 7
1.1 ALEOS™...................................................................................................................7
1.2 AceWare™................................................................................................................8
1.3 Connecting to your cellular provider........................................................................10
1.4 1x Communication EV-DO......................................................................................11
2Specifications 13
2.2 Interface Port Pin-Outs............................................................................................15
2.3 Power Connector.....................................................................................................15
3Activating your RLXIC-SV on your cellular provider 17
3.1 Setup Wizard...........................................................................................................17
3.2 Activating Using AT Commands .............................................................................26
4Hardware Installation of the RLXIC-SV 29
4.1 Connecting to Power...............................................................................................30
4.2 Connecting to a Computer or other Device.............................................................31
4.3 Indicator Lights........................................................................................................31
4.4 Mounting..................................................................................................................32
5Configuring your RLXIC-SV 35
5.1 Using AceManager..................................................................................................35
5.2 Using Templates .....................................................................................................38
5.3 Using a Terminal Application with AT Commands..................................................42
6Universal Serial Bus (USB) 47
6.1 Installing the USB driver..........................................................................................47
6.2 Using the Virtual Ethernet Port................................................................................55
6.3 Changing the USB port communication..................................................................56
6.4 Using the Virtual Serial Port....................................................................................56
7Data Communication and Host Modes 59
7.2 Basic Modes............................................................................................................60

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7.3 Serial Modes........................................................................................................... 63
7.4 Data Communication.............................................................................................. 67
7.5 Keepalive................................................................................................................ 72
8IP Manager 75
8.2 Understanding Domain Names............................................................................... 76
8.3 Dynamic Names ..................................................................................................... 77
8.4 Using IP Manager with your RLXIC-SV.................................................................. 77
8.5 Understanding DNS................................................................................................ 79
9Configuring Modbus/BSAP 81
9.1 Modbus Overview................................................................................................... 81
9.2 Configuring the RLXIC-SV at the Polling Host for Modbus on UDP....................... 83
9.3 Configuring the Remote RLXIC-SVs for Modbus with UDP................................... 85
10 SNMP : Simple Network Management Protocol 89
10.2 SNMP Configuration............................................................................................... 90
10.3 SNMP MIB Definition Sample................................................................................. 92
11 Configuration Commands 97
11.1 Info (information)..................................................................................................... 97
11.2 Status...................................................................................................................... 99
11.3 Common ............................................................................................................... 102
11.4 Logging................................................................................................................. 129
11.5 Telemetry/Addr List............................................................................................... 130
11.6 1x/EV-DO.............................................................................................................. 132
12 Support, Service & Warranty 135
12.1 How to Contact Us: Technical Support................................................................. 135
12.2 Return Material Authorization (RMA) Policies and Conditions............................. 136
12.3 LIMITED WARRANTY.......................................................................................... 137
Index 143

Introduction to the RLXIC-SV RLXIC-SV ♦Intelligent Cellular
User Manual RadioLinx Intelligent Cellular Serial Modem for the Verizon Wireless CDMA Network
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1 Introduction to the RLXIC-SV
In This Chapter
ALEOS™.................................................................................................7
AceWare™..............................................................................................8
Connecting to your cellular provider......................................................10
1x Communication EV-DO ....................................................................11
Powered by ALEOS™, RLXIC-SV modems are designed to maintain a reliable,
consistent network connection. With a serial interface and a vast library of
machine protocols, the RLXIC-SV is a workhorse for industrial and mission
critical applications. Class I Division 2 certified as nonincendive equipment, the
RLXIC Series is ideally suited for use in hazardous environments.
Key applications include utilities, manufacturing, automation, oil and gas,
SCADA, telemetry, Homeland Security, and asset monitoring.
1.1 ALEOS™
ALEOS, the embedded core technology of the RadioLinx Intelligent Cellular
products, simplifies installation, operation and maintenance of any solution, and
provides an always-on, always-aware intelligent connection for mission-critical
applications. ALEOS enables:
Persistent Network Connectivity
Over-The-Air (OTA) Upgrades
Wireless Optimized TCP/IP
Real-Time Notification

RLXIC-SV ♦Intelligent Cellular Introduction to the RLXIC-SV
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Extensive Machine Protocols
Packet Level Diagnostics
Device Management & Control
Protocol Spoofing
1.2 AceWare™
A wireless solution is not complete until you have software tools to manage the
devices monitoring your valuable equipment. AceWare™ is the device
management and monitoring application suite for RadioLinx Intelligent Cellular
products powered by ALEOS.
AceManager
AceNet
AceView
Setup Wizard
Modem Doctor
These modem utilities, except AceNet, are free of charge to those who own
Prosoft Technology RadioLinx modems. You can download the applications and
their user guides from the Prosoft Technology RadioLinx Solutions web site:
www.prosoft-technology.com. Contact your dealer or Prosoft Technology
representative for information on AceNet.
Note: AceView, AceManager, and AceNet require the Microsoft .NET Framework v. 1.1 and
Microsoft Windows 98, Windows 2000, Windows XP, or later. You can obtain the Microsoft .NET
Framework from Microsoft at: http://www.microsoft.com/.
1.2.1 AceManager
AceManager, the AceWare remote configuration and monitoring tool, simplifies
deployment and provides extensive monitoring, control and management
capabilities. AceManager gives you the power to monitor and control your Prosoft
Technology RadioLinx communications platforms in real-time.
Simplified Deployment
AceManager provides the ability to remotely set up and configure your RadioLinx
Intelligent Cellular products. Remote device setup and configuration reduces the
deployment timeline of your wireless solution and provides a quicker path to ROI.
Templates allow you to easily configure other devices in your fleet with identical
settings, ensuring a simple, accurate deployment.
Monitor and Control
AceManager allows an administrator to remotely monitor a modem's status,
health and configuration settings. The user interface displays signal strength, cell
site information, byte counters and error conditions, enabling you to locate any
issues and troubleshoot immediately.

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AceManager enables remote configuration and parameter settings to be changed
or reset instantly over the air, change a device's port configuration, IP address
settings, and much more. After configuring one modem, use the template feature
to copy that device configuration to other modems.
Tip: Configuration steps and examples in this guide use AceManager.
1.2.2 AceNet
AceNet, the enterprise grade productivity enhancing tool, enables you to
efficiently deploy and monitor RadioLinx Intelligent Cellular products on a large
scale.
Network Monitoring
AceNet allows you to efficiently deploy, monitor, and maintain wireless networks
of any size by enabling you to quickly configure an entire group of Prosoft
Technology RadioLinx modems to the same parameter settings using templates
built with AceManager.
To ensure your implementation is optimal, users can easily see when modems
are out of contact and periodically poll each device for performance statistics.
1.2.3 AceView
AceView is an efficient status and connection monitoring application with a low-
profile, easy to read interface.
1.2.4 Setup Wizard
A quick and easy way to activate and configure your RLXIC-SV to connect to the
your cellular provider cellular network is by using the AceWare Setup Wizard.
1.2.5 Modem Doctor
Modem Doctor is a troubleshooting and diagnostics utility. This utility will allow
you to get a log file of the RLXIC-SV activity which you can then send to Prosoft
Technology support, erase the current configuration completely., and temporarily
set the RLXIC-SV to a known configuration to aid in trouble shooting (SOS
mode).

RLXIC-SV ♦Intelligent Cellular Introduction to the RLXIC-SV
RadioLinx Intelligent Cellular Serial Modem for the Verizon Wireless CDMA Network User Manual
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1.3 Connecting to your cellular provider
The RLXIC-SV uses your cellular provider as an ISP (Internet Service Provider)
to connect you to the Internet.
1.3.1 Steps of a connection
1 When your RLXIC-SV is powered on, it automatically searches for cellular
service using CDMA.
2 Your RLXIC-SV establishes a PPP (Point to Point Protocol or "dial" up
connection) link to the your cellular provider network, also called registering
on the network, and receives an IP address.
3 When your RLXIC-SV has received its IP address from your cellular provider,
a connection to the Internet or the cellular network is also available for a
computer or other device connected directly to the RLXIC-SV.
The RLXIC-SV will perform a one-to-one routing for all internet traffic to and
from the computer or other end device. One-to-one means that your RLXIC-SV
will provide a connection for one device to the Internet at a time. In Private Mode,
the RLXIC-SV will provide NAT (Network Address Translation) for the computer
or other end device.
1.3.2 Dynamic vs. Static IP Addresses
There are two types of addresses on networks: dynamic and static.
Dynamic addresses are assigned on a "need to have" basis. Your RLXIC-SV
might not always receive the same address each time it connects with your
cellular provider.
Static addresses are permanently assigned to a particular account, and will
always be used whenever your RLXIC-SV connects to the Internet. The IP
address will not be given to anyone else.
Most ISPs (cellular included) use dynamic IP addresses rather than static IP
addresses, because it allows them to reuse a smaller number of IP addresses for
a large number of customers. A dynamic IP address is suitable for many
common Internet uses, such as web browsing, looking up data on another
computer system, or other client functions (such as data only being sent out or
only being received after an initial request).

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Tip: If your account with your cellular provider includes a dynamic IP address, and you need a
static IP, please consult your cellular provider Representative for more information about changing
your account for static IP support.
If you need to contact your RLXIC-SV, a device connected to the RLXIC-SV, or a
host system using the RLXIC-SV from the Internet, you need to have a known IP
(such as one which is static) or domain name (an IP address which is converted
by a DNS server into a word based name). If you have a dynamic IP address for
your modem, you can use a Dynamic DNS service (such as IP Manager) to
translate your IP address into to a domain name.
Caution: If you want to connect remotely to your RLXIC-SV using TCP/IP, the IP address given to
your modem by your cellular provider cannot be a private or internal IP address (such as a custom
APN or special private network Data Link) unless you are on the same network or inside that
network's firewall (such as with frame relay).
1.4 1x Communication EV-DO
CDMA (Code Division Multiple Access) is the underlying digital radio network
technology used by many cellular providers across the globe and is prevalent in
North America. To provide backward compatibility and seamless connections in a
wider range of locations, your RLXIC-SV will fall back to 1x when EV-DO is not
available.
RLXIC-SV is certified with the prominent North American 1x and EV-DO carriers.
1.4.1 EV-DO
EV-DO (Evolution Data Optimized) provides a broadband-like cellular data
connections that is 10 times faster than 1x/CDMA service. With the high-speed
connection, users can experience faster downloading when accessing the
Internet and retrieving e-mails, including large attachments and other bandwidth-
intensive applications. EV-DO is often referred to as Mobile Broadband and
Cellular Broadband.
EV-DO revision A is an enhancement on the original revision 0 adding expanded
upload capabilities and a more robust connection overall. In addition to
increasing the downlink speed, revision A also increases the uplink speed. In
addition, it is backwards compatible and automatically connects with existing and
broadly deployed EV-DO Rev. 0 and 1x networks ensuring reliable and pervasive
connectivity.
Note: Your RLXIC-SV does not have a second antenna for received diversity. Received diversity is
disabled by default.

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1.4.2 1x
1x provides a digital cellular telephony system and can provide wireless Internet
access at speeds between 60 and 80 kbps, with bursts up to 144 kbps.
1.4.3 Security
1x and EV-DO data transmissions are highly secure. Originally developed based
upon the "spread spectrum" pioneered by the US Department of Defense,
security in CDMA technologies is obtained by spreading the digital information
contained in a particular signal of interest over multiple coded paths, over a much
greater bandwidth than the original signal.

Specifications RLXIC-SV ♦Intelligent Cellular
User Manual RadioLinx Intelligent Cellular Serial Modem for the Verizon Wireless CDMA Network
ProSoft Technology, Inc. Page 13 of 146
May 29, 2009
2 Specifications
In This Chapter
Interface Port Pin-Outs..........................................................................15
Power Connector...................................................................................15
2.1.1 Features and Benefits
Embedded Intelligence
Low Power Consumption
High-Speed Processor
High-Speed 2-way Data
Serial and USB Port
Machine Protocols
Simple Integration with Legacy Equipment
Persistent Network Connectivity
Remote Management and Configuration
Suitable for use in Class I, Division 2, Groups A, B, C, D or unclassified or
non-hazardous locations
2.1.2 Technology
CDMA EV-DO Revision A
With Fallback to:
oCDMA 1x EV-DO (Release 0)
oCDMA 1xRTT
oCDMA IS-95
2.1.3 Bands
800 Mhz Cellular
1900 Mhz PCS
2.1.4 Environmental
Operating Temperature:
o-30° to 70° Celsius
Storage Temperature:
o-40° to 85° Celsius

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2.1.5 Power Consumption: (@12V DC)
Transmit/Receive (Typical/Max) 350/450 mA
Idle 104 mA
Input Current 40 mA to 120 mA
Input Voltage 9 - 28V DC
2.1.6 Standards/Approvals
Carrier specific approvals
FCC
Industry Canada
2.1.7 Host Interfaces
USB Type B 5 Pin mini
Antenna Connection:
oCellular - 50 Ohm SMA
Warning: The antenna should be installed no closer than 20 cm from the human body. It is one of
the RSS-102 requirements for devices not requiring SAR.
2.1.8 Dimensions
76mm x 25mm x 92mm
160 grams
2.1.9 Application Interfaces
TCP/IP, UDP/IP, DHCP, HTTP, SNMP, SMTP, SMS, MSCI, Binary, Modbus,
and more
2.1.10 LED Indicators
Network
Signal
Activity
Service
Power

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2.2 Interface Port Pin-Outs
2.2.1 Serial Port
2.3 Power Connector
Warning: Explosion Hazard - Do not disconnect equipment unless power has been switched off or
the area is known to be non-hazardous.

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Activating your RLXIC-SV on your cellular provider RLXIC-SV ♦Intelligent Cellular
User Manual RadioLinx Intelligent Cellular Serial Modem for the Verizon Wireless CDMA Network
ProSoft Technology, Inc. Page 17 of 146
May 29, 2009
3 Activating your RLXIC-SV on your cellular
provider
In This Chapter
Setup Wizard.........................................................................................17
Activating Using AT Commands............................................................26
This chapter provides step-by-step directions for activating your RLXIC-SV on
your cellular provider's network.
Tip: If you want to use USB to activate the RLXIC-SV, you will need to install the USB driver first.
Please refer to Installing the USB driver (page 47).
3.1 Setup Wizard
You can find the Setup Wizard installation on the CD which came with your
RLXIC-SV or on the ProSoft Technology website at www.prosoft-
technology.com.Use only the Setup Wizard for your cellular provider for best
results.
Note: The Setup Wizard requires the Microsoft .NET framework v. 1.1 and Microsoft Windows 98,
Windows 2000, Windows XP, or later. You can obtain .NET from Microsoft:
http://www.microsoft.com.
Note: If you are setting modem for circuit switched mode, please test your connection to ensure
your network account has been set up correctly.
3.1.1 Starting the Setup Wizard
1 Connect the RLXIC-SV to your computer using a serial cable USB cable.
2 Connect the power adapter and antenna to your RLXIC-SV.
3 Install the Setup Wizard by running your cellular providerSetupWizard.exe
and follow the prompts.
4 Run the Setup Wizard from the Windows Start menu.

RLXIC-SV ♦Intelligent Cellular Activating your RLXIC-SV on your cellular provider
RadioLinx Intelligent Cellular Serial Modem for the Verizon Wireless CDMA Network User Manual
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Start>All Programs>AirLink Communications>Setup Wizard>Setup
Wizard
5 Click NEXT to start the Wizard process.
3.1.2 Connecting to the Modem
If you connected your RLXIC-SV to the port on your computer, select
CONNECTED TO AN ETHERNET/USB PORT and use the drop down menu to select
the Ethernet adapter or USB/net connectionon your computer to which the
modem is connected (most computers only have one adapter which will be
selected for you). The default password for the modem is entered for you. Click
NEXT.
Note: If you want to use USB with the Setup Wizard you will need to first install the driver, refer to
Installing the USB driver section in this Chapter.

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May 29, 2009
OR
Select CONNECTED TO A SERIAL PORT, check Auto Detect Port Settings or select
the port from the drop down menu. Click NEXT.
Note: You cannot activate with serial and would need USB/net to use set up wizard.
After the Setup Wizard connects to your RLXIC-SV, the details for your specific
model will be displayed. If the incorrect model is displayed, press the Reset
Button on your RLXIC-SV so the Wizard can attempt to connect again. Click
NEXT.

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3.1.3 Selecting Tasks
After the Wizard detects your RLXIC-SV, you will be offered a menu of Setup
tasks. Choose the tasks you need from those displayed.
Update ALEOS Firmware: Check the ProSoft Technology website at
www.prosoft-technology.com for the latest ALEOS firmware.
Activate Modem: Configure your RLXIC-SV to connect on the your cellular
provider network.
Test Modem Setup: Verify your RLXIC-SV is properly configured and
connecting on the your cellular provider network.
Setup a DUN Connection: Create a Dial-Up Networking entry for local
connection. This part of the setup is only needed if you will be using your
RLXIC-SV to connect directly from a computer to the Internet or other
network.
Click NEXT when you have selected your desired options.
Note: Based on your selections, you may not need to do all of the following Wizard steps.
3.1.4 Optional: Wizard: Update ALEOS
Note: Follow this step, only if Update Aleos option has been selected in the task menu checkbox
On occasion, ProSoft Technology releases updates to the firmware for your
modem. These updates can include new features as well as bug fixes. To make
sure your modem is at optimal performance, it is recommended to CHECK FOR
UPDATES and UPDATE NOW if an update is found.
Note: While checking for ALEOS Firmware updates, the Setup Wizard uses the Internet
connection on your computer to connect to the ProSoft Technology server. Your RLXIC-SV is not
connected to the wireless network for this process.