PULSE+ ExacqVision User manual

Network Video Recorder
User Manual
Pulse Security Ltd
Unit J, 14/F, Block 1 Golden
Dragon Industrial Centre,
No.152-160 Tai Lin Pai Road,
Kwai Chung, Hong Kong
Phone:
Fax:
e-mail:
Web:
852-21519018
852-35791686
[email protected]
http://pulsesecu.com/Support.php

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TABLE OF CONTENTS
1 System Installation Checklist....................................................................................6
2 Installing exacqVision Software on Third-Party Clients and Servers.....................9
Server Requirements.............................................................................................................................................. 9
Networking.............................................................................................................................................................. 9
Web Server............................................................................................................................................................ 10
Server Software Installation................................................................................................................................. 10
Client Software Installation.................................................................................................................................. 10
3 exacqVision Software Overview..............................................................................11
Client/Server Architecture.................................................................................................................................... 11
Logging In............................................................................................................................................................. 12
Updating exacqVision Client Software................................................................................................................ 13
Main Pages............................................................................................................................................................ 14
exacqVision Help.................................................................................................................................................. 14
4 Config (Setup) Page Overview................................................................................15
Add Systems......................................................................................................................................................... 16
System................................................................................................................................................................... 17
Add IP Cameras.................................................................................................................................................... 22
IP Camera Recording............................................................................................................................................ 23
Analog Camera Recording................................................................................................................................... 24
Camera Settings ................................................................................................................................................... 25
Motion Masks, Video Masks, and Motion Windows............................................................................................ 28
Serial Profiles........................................................................................................................................................ 30
Serial Ports............................................................................................................................................................ 32
PTZ Configuration................................................................................................................................................. 34
Audio Inputs.......................................................................................................................................................... 37
Trigger Inputs........................................................................................................................................................ 38
Alarm Outputs....................................................................................................................................................... 39
Video Output......................................................................................................................................................... 40
Storage.................................................................................................................................................................. 41
Notifications.......................................................................................................................................................... 44
Auto Export........................................................................................................................................................... 47
Event Linking........................................................................................................................................................ 49
Event Monitoring .................................................................................................................................................. 52
Schedule................................................................................................................................................................ 54
Archiving............................................................................................................................................................... 56
Users ..................................................................................................................................................................... 61
Systems................................................................................................................................................................. 63
Device.................................................................................................................................................................... 64
Client ..................................................................................................................................................................... 65
Joystick................................................................................................................................................................. 67
Groups................................................................................................................................................................... 68
Maps...................................................................................................................................................................... 69

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Views..................................................................................................................................................................... 70
Tours ..................................................................................................................................................................... 71
Layouts.................................................................................................................................................................. 72
System Information .............................................................................................................................................. 73
5 Live Page Overview .................................................................................................75
Layout Panel ......................................................................................................................................................... 76
PTZ Control........................................................................................................................................................... 78
Event Buttons ....................................................................................................................................................... 80
exacqReplay.......................................................................................................................................................... 81
Live Event Monitoring .......................................................................................................................................... 83
Camera Groups..................................................................................................................................................... 84
Camera Views ....................................................................................................................................................... 85
Live Maps.............................................................................................................................................................. 87
6 Search Page Overview.............................................................................................88
Searching for Video and Other Data.................................................................................................................... 90
Video Playback ..................................................................................................................................................... 92
Smart Search ........................................................................................................................................................ 94
Searching Maps.................................................................................................................................................... 95
Searching Views................................................................................................................................................... 96
Searching Events.................................................................................................................................................. 97
Search Serial......................................................................................................................................................... 98
Exporting Files...................................................................................................................................................... 99
7 Enterprise Management.........................................................................................102
Enterprise Cameras.............................................................................................................................................102
Enterprise Notifications.......................................................................................................................................103
Enterprise Users..................................................................................................................................................104
Enterprise Servers...............................................................................................................................................106
A Technical Support.................................................................................................107
B Regulatory Notice..................................................................................................108
C Warranty.................................................................................................................109
D Manual Updates.....................................................................................................110
Release 4.0....................................................................................................................................................110
Release 4.1....................................................................................................................................................110
Release 4.2....................................................................................................................................................110
Release 4.3....................................................................................................................................................110
Release 4.4....................................................................................................................................................110
Release 4.5....................................................................................................................................................110
Release 4.6....................................................................................................................................................110
Release 4.7....................................................................................................................................................111

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Release 4.8....................................................................................................................................................111
Release 4.9....................................................................................................................................................111
Release 4.11..................................................................................................................................................111
Release 5.0....................................................................................................................................................112
Release 5.2....................................................................................................................................................112
Release 5.4....................................................................................................................................................112
Release 5.6....................................................................................................................................................112

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1System Installation Checklist
Quick Start
Installation
See the server’s Quick Start Guide for information on installing the hardware.
Establishing Initial Communications
See the server’s Quick Start Guide for information on establishing initial communications from the client software to an
exacqVision Server.
Configure IP Cameras
See the IP Camera Quick Start Guide for information on configuring the camera IP addresses, usernames, and passwords.
This document can be found at http://www.exacq.com/support/specsheets.html.
Config (Setup) Page (see Chapter 4)
System*
Set exacqVision server for static IP address.
Configure the system name, time, and time zone.
Storage
Ensure all disks are selected for recording except the system drive (“C:\”in Windows or “/mnt/edvr/0” in Linux)
Ensure total disk space matches the expected value.
Add IP Cameras
Add IP cameras to the exacqVision servers.
Camera Recording (IP cameras)
Set resolutions1.
Set frame rate1.
Camera Recording (analog cameras)
Set resolutions1.
Set frame rates1.
Disable cameras that are not connected.
Serial Port
Set up serial port for RS-485 mechanical PTZ control.
Set up serial port for input from serial devices.

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Camera Settings
Name camera.
Enable onscreen display.
Set motion mask on IP cameras (there are generally no motion windows set on a new camera). The default motion
recording schedule won’t trigger recording.
Mask motion from irrelevant objects such as moving trees.
Create windows in relevant locations, such as doors and hallways.
Configure quality just high enough to see relevant details1.
If supported by the cameras, set recording format to MPEG4 or H.264 instead of JPEG for better storage.
Watch for blue border around live video window on setup page when motion is occurring to ensure that motion
sensitivity and masking are appropriately configured.
Configure mechanical PTZ presets.
Schedule
Motion is recorded by default. Change any cameras to continuously record or stop recording as needed.
Audio is not recorded by default. Schedule audio recording if necessary.
Schedule events for notification only when they are unexpected. (Not available in exacqVision Start.)
Users
Add user accounts for the people who will use the system.
Trigger Input
Name input triggers to be used.
Set radio button to normally open or closed to match physical switch.
Alarm Output
Name any alarm outputs to be used.
Notifications (Not available in exacqVision Start.)
Create email profile for system health administrator.
Create email profile for security events such as unexpected motion or input triggers.
Create email profile for the installer.
Auto Export (Not available in exacqVision Start.)
Create profile for video sources and duration to store on high-priority event.
Insert blank CD or DVD in DVD drive.
Event Linking
Create events to alert administrator via email of system health issues.
Create events to record video on input triggers.
Create events to email security administrator upon unexpected triggers or motion.
Create event to burn CD via Auto Export profile upon event or manual activation. (Not available in exacqVision Start.)
Create event to email installer when license subscription is near expiration.
Export Settings
Save settings and license to a USB flash drive to aid the recovery process, if necessary.

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Live Page (see Chapter 5)
Live
Create views as required by users for live viewing or multi-camera search and playback.
Install Client
Install the exacqVision Client on another computer and ensure that it can connect to the exacqVision Server using the
static IP address and one of the configured user accounts.
Search Page (see Chapter 6)
Search*
Connect after 24 hours.
Connect after 7 days.
*Search to ensure cameras are not recording excessive amounts of motion; if they are, adjust motion sensitivity or
windows/masks, or possibly adjust camera for low-light noise. Look at Storage page and extrapolate the storage duration to ensure
that it meets requirements; if it does not, decrease frame rate, quality, or resolution.

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2Installing exacqVision Software on Third-Party Clients and Servers
Server Requirements
Hardware Requirements
See the website at http://pulsesecu.com/Support.php for current minimum hardware requirements. Actual
hardware requirements vary considerably based on each user’s application:
CPU requirements increase greatly when hosting multiple concurrent web clients.
The exacqVision server application requires a maximum of 4GB, although additional memory is required for the
operating system, web hosting, or any other server applications.
The storage system is often the performance limitation because of the large amount of read and write
processes. Your storage system should be capable of sustained reads/writes at least twice the maximum data
rate from all cameras. Exacq highly recommends using RAID 5 or RAID 6 for all video storage to reduce the
likelihood of catastrophic failure.
Enterprise-grade hard drives are highly recommended to handle constant video recording.
The server operating system and exacqVision software should be installed on a dedicated, mirrored operating
system drive.
Servers should always be UPS-powered to avoid data corruption during power failure.

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Operating System Requirements
See the Exacq website for minimum operating system requirements. In addition:
If automatic updating is enabled, your server might stop recording video when the operating-system
restarts.
Anti-virus programs should scan only the operating system and exacqVision software drives. Virus
scanning should be disabled on all video storage drives to avoid large decreases in drive performance.
Port blocking is not recommended because many edge devices use multiple or dynamic port assignment.
MAC addressing requirements
exacqVision software is licensed based on MAC addressing. Servers with teamed NICs or other arrangements that
obscure the MAC require an additional USB-based NIC to provide a licensing MAC.
Networking
For the greatest system reliability and performance, the network administrator should observe the following best
practices:
A dedicated VLAN and NIC port for all cameras.
A dedicated VLAN and NIC port for storage networks (if used).
A separate VLAN and NIC for all client connections.
Cameras and servers should use fixed IP addresses. Clients can use DHCP.
Camera-to-server network capacity should be twice to maximum video data rate.
Server-to-thick-client network capacity should be 1.5 times the maximum total data rate of all
simultaneously viewed cameras.