Pura VOTIVO User manual

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We believe in the power of fragrance.
That’s why we obsess over every little detail and how you experience it.
Because being included in your day is an honor, and we know your connection to fragrance is personal.
Your space. Your feelings. The moments you create. This is what inspires us the most.
So plug in your Pura, stay awhile, and delight in the simplicity of your Votivo moment.
We can’t wait to hear about it!
Creators of one-of-a-kind fragrances for your one-of-a-kind life.

For a more detailed onboarding, refer to user manual
in diffuser box or visit help.trypura.com
1. Download and launch the Pura app
2. Create an account and follow the
app onboarding steps
3. Enjoy your Pura!
Getting Started
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Adjust Scent Intensity Customize Schedules
Control the NightlightSwap Between Fragrances
- Watch video tutorials on the Pura website to help get started!
Features
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Tips & Tricks FAQS
How long does each fragrance last?
Depending on the scent, they should last between 15-21
days on a medium scent intensity. (Level 5 out of 10)
Can you control multiple devices with the app?
Yes, you can control as many devices as you want with
one account.
Are the fragrance vials recyclable?
Yes, they are! Don’t forget to remove the wick before recycling.
Return Policy?
We have a 30-day return policy and a 1-year limited warranty
on the Pura device.
How do I reset the Pura device?
Unplug your device.
Find the reset button on the device (remove device lid,
look on the front side, and find the small button).
Hold down the button, and then continue holding the
button as you plug it into the wall. Keep holding until the
nightlight turns blue (will be about 10 seconds).
Go through the setup steps again.
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Do you have a fragrance guarantee?
If you ever do not like a fragrance, we will send you a new
one for free if it was bought through Pura’s website and
within the first 7 days of you receiving it.
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Contact our customer support at
[e-mail] or through the pura app
Device holds two fragrances.
They can be the same or different!
Magnetic lid easily removes to replace
fragrances and cleans easily with a
damp towel.
Reset button, hold down for 5 seconds
to reset your device. For a factory (hard)
reset see FAQ page.
Rotate the plug on the back of the device
to fit a horizontal outlet.
Smart nightlight, you can choose ambient
light sensing and any color!
Independently control your ambient
nightlight and your fragrances.
CAUTION:Ensure device remains upright, with vent
openings facing upwards, once refills are installed and after
device is plugged in, to prevent fragrance drips or leaks.

@PURA @VOTIVO
Running on empty? Grab a refill at votivo.com