Q-Matic Q-Entry SE User manual

User’s Guide
Q-Entry SE
133.02A

133.01A Q-MATIC AB i
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The information in this document is subject to change without prior notice and
does not represent a commitment on the part of Q-MATIC AB.
All efforts have been made to ensure the accuracy of this manual, but Q-MATIC
can not assume any responsibility for any errors and their consequences.
The Q-Entry SE User's Guide is copyrighted and all rights are reserved.
Reproduction of any part of this manual, in any form, is not allowed, unless writ-
ten permission is given by Q-MATIC AB.
COPYRIGHT © Q-MATIC AB, 2002-2013

Q-Entry SE User’s Guide
ii Q-MATIC AB 133.01A

133.01A Q-MATIC AB iii
Contents
1. Presentation........................................... 1
Front Panel.............................................................. 2
Keyboard................................................................. 4
Connectors.............................................................. 5
Keys........................................................................ 5
Hood........................................................................ 6
Ticket Roll ............................................................... 7
Paper feed button.................................................... 7
Control Unit............................................................. 8
2. Daily Use................................................ 9
Print Tickets .......................................................... 10
Multiple Tickets ..................................................... 10
Group Tickets........................................................ 11
Means of Payment ................................................ 11
Copies of Tickets................................................... 12
Corrections............................................................ 12
Exchange cash...................................................... 14
Exercise ................................................................ 15
3. Price..................................................... 17
Edit Prices............................................................. 18
Edit VAT Rates...................................................... 20
Assign a VAT Rate Index to a Button.................... 22
4. Ticket ................................................... 25
Ticket Text............................................................. 26
Edit a Ticket Text .................................................. 26
Shortcut keys ........................................................ 29
Special Characters................................................ 30
Control Codes....................................................... 31

Q-Entry SE User’s Guide
iv Q-MATIC AB 133.01A
Special Codes....................................................... 34
Example, change an existing Ticket...................... 37
Example, design a new Ticket............................... 40
5. Statistics............................................... 45
Stored Information................................................. 46
Statistics Reports.................................................. 46
Cash Commitment ................................................ 47
6. X-Reports............................................. 49
To print the Report................................................ 50
The information on the X-Report........................... 52
7. Z-Report............................................... 55
To print the Report................................................ 56
The information on the Z-Report........................... 57
Print old Z-Reports................................................ 61
8. Sales Report ........................................ 63
To print the Report................................................ 64
The information on the Sales Report..................... 64
9. Customer Report.................................. 67
To print the Report................................................ 68
The information on the Customer Report.............. 69
10. Number of Customers Report ............ 71
To print the Report................................................ 72
The information on the Number of
Customers Report................................................. 73
11. Total Report ....................................... 75
To print the Report................................................ 76
12. Set-up ................................................ 77
To change the Set-up............................................ 78
Date Format.......................................................... 78
Time Format.......................................................... 79
Tax Percentage..................................................... 79
Rate....................................................................... 80
Cash Commitment ................................................ 80
Number Sequence Reset...................................... 81
New Set-up ........................................................... 81

133.01A Q-MATIC AB v
13. Button Settings................................... 83
To change the Settings ......................................... 84
Ticket Button Settings ........................................... 84
Number Button Settings........................................ 85
New Settings......................................................... 86
Edit Button Name.................................................. 86
14. Reset Number Sequences................. 89
Ticket Number Sequences.................................... 90
To reset Ticket Number Sequences...................... 90
15. Change Date...................................... 93
To change the Date............................................... 94
16. Change Time...................................... 95
To change the Time, 24 hours format ................... 96
To change the Time, 12 hours format ................... 97
17. Change Company Info ....................... 99
To change Company Info.................................... 100
18. Maintenance..................................... 101
Change Ticket Roll.............................................. 102
Maintenance........................................................ 103
19. Shortcut Keys................................... 105

133.01A Q-MATIC AB 1
1. Presentation
Topics in this chapter
Front Panel...................................................................2
Keyboard ......................................................................4
Connectors ...................................................................5
Keys..............................................................................5
Hood.............................................................................6
Ticket Roll.....................................................................7
Paper feed button .........................................................7
Control Unit...................................................................8

Q-Entry SE User’s Guide
2Q-MATIC AB 133.01A
Q-ENTRY SE is a 3rd generation system used at entrances to print Tickets. It
can be used in any situation where a Ticket is needed. It is connected to a Con-
trol Box to meet goverment regulations.
This chapter contains a short description of the BP2885 Q-Entry Ticket Printer.
Front Panel
The Front Panel covers the keyboard of the Ticket Printer. The information
shown on the Front Panel is printed on paper stripes that are inserted into the
Front Panel. This makes it possible to customise the Ticket Printer.
There are three types of buttons on the printer:
• There are fifteen Ticket Buttons, one for each product or type of ticket.
• The Number Buttons can be used when a customer wants more than one
Ticket.
• The Means of Payment Buttons can be used to specify type of payment.
The front of the Ticket Printer with the Ticket Buttons, the Number Buttons and the Means of Payment
Buttons.
The Front Panel must be removed to change the settings of the printer.

133.01A Q-MATIC AB 3
Removal of the Front Panel
Press the palm of your hand on the Front
Panel and push the Panel upwards.
Lift the bottom end of the Front Panel a
little.

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Pull the Front Panel downwards and
remove it from the Ticket Printer. Be
careful not to bend it.
Keyboard
The Front Panel (see above) covers the keyboard. The keyboard is used to
change settings, edit Ticket Texts and print Statistics Reports.

133.01A Q-MATIC AB 5
Connectors
All connectors are placed at the back of the Ticket Printer.
Made in Sweden
BP2885 Q-ENTRY
2MB 230V
Date 2001-12-07
The back of the Ticket Printer with the connectors and the label.
A. Power Supply. Note! Never connect the Ticket Printer to another voltage
than the voltage printed on the label at the back of the Ticket Printer.
B. Cash Drawer. Automatically open a cash drawer from the Ticket Printer.
C. System connector. Displays are connected here.
D. Control Unit.
Keys
There are two keys that specify the access level to the Ticket Printer.
User key
The User key is for the daily use of the Ticket Printer. With the user key it is
possible to print Tickets but you cannot print Statistics Reports, change the
prices or change the settings.

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The User Key is marked with number 1 and has no notches. The Supervisor Key is marked with number
2 and has two notches.
Supervisor Key
The Supervisor Key gives the user access to the settings of the Ticket Printer.
You can print Statistics Reports and change the settings.
Note! Keep the Supervisor Key in a safe place. Unauthorised persons must
never get access to the settings.
Use the keys to select User or Supervisor Mode.
Hood
The hood protects the Ticket Roll and the Keys. The hood is locked to protect the
inside from unauthorised tampering.
Note! The hood must be closed and locked when the Printer is used.
Ticket Roll

133.01A Q-MATIC AB 7
The Ticket Roll is placed under the hood of the Ticket Printer.
Paper feed button
A paper feed button is placed under the hood, on the left side as seen from the
front:

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8Q-MATIC AB 133.01A
Control Unit
The Control Unit is placed under the Printer. It is connected with a cable to the
connector D on the back of the Printer.
Note: The printer can only issue tickets when the Control Unit is connected and
powered.

133.01A Q-MATIC AB 9
2. Daily Use
Topics in this chapter
Print Tickets................................................................10
Multiple Tickets...........................................................10
Group Tickets .............................................................11
Means of Payment......................................................11
Copies of Tickets ........................................................12
Corrections .................................................................12
Exchange cash ...........................................................14
Exercise......................................................................15

Q-Entry SE User’s Guide
10 Q-MATIC AB 133.01A
The Q-Entry SE Ticket Printer is designed to be easy to use. This chapter de-
scribes the functions you use when you print Tickets.
Print Tickets
The User Key must be used to get Tickets.
Press one of the Ticket Buttons to print a Ticket. One Ticket is printed each time
the key is pressed.
Multiple Tickets
Sometimes a group arrives and you want to print more than one Ticket for a
customer. There are two ways to print multiple Tickets.
1. Press the Ticket Button one time for each Ticket. This option is always
possible.
2. Use the Number Keys. Note! This option is not available on all Printers.
Use the Number Keys in the following way.
• Enter the number of Tickets you want to print then press one of the Ticket
Buttons to print the Tickets. The Ticket Printer asks you to confirm your
choice if you choose to print ten Tickets or more. The following Ticket is
printed.
• Press the Ticket Button a second time to print the Tickets or press the space
bar to abort the printout.