Q-Matic MI2280 User manual

Q-MATIC Queue Management Systems Wireless solutions
057.01C Q-MATIC INTERNATIONAL 1
Information in this document is subject to change without notice and does not represent a commitment on
the part of Q-MATIC Sweden AB.
All efforts have been made to ensure the accuracy of the Manual, but Q-MATIC Sweden cannot assume any
responsibility for any errors or their consequences. Should you detect any errors, we should very much
appreciate, if you would inform us accordingly.
Wireless solutions manual, accompanying software and documentation are copyrighted and all rights are
reserved.
Reproduction of any part of this Manual, in any form, is not allowed, unless written permission is given by
Q-MATIC SWEDEN AB.
COPYRIGHT © Q-MATIC Sweden AB, 2003-2004
All other company and product names are trademarks or registered trademarks of their respective owners.

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Table of contents
1. Introduction ....................................................................................................................................... 5
What is a wireless solution ................................................................................................................. 6
The advantages with wireless solutions .............................................................................................. 6
Where can you use wireless solutions ................................................................................................. 6
2. Products ............................................................................................................................................. 7
Multi interface with radio ................................................................................................................... 8
ID Code ............................................................................................................................................. 8
Input ................................................................................................................................................ 10
Output ............................................................................................................................................. 10
Radio Receiver .................................................................................................................................. 10
Technical specifications, MI2280 Multi Interface with radio .............................................................. 10
Wireless terminals ............................................................................................................................ 11
To change battery ............................................................................................................................ 13
Technical specifications, Wireless Terminal ....................................................................................... 13
3. Placement ........................................................................................................................................ 17
Placement of the components .......................................................................................................... 18
4. Q-WIN 55.01p and q ........................................................................................................................ 21
Settings ............................................................................................................................................ 22

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Table of contents

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1. Introduction
Topics in this chapter
What is a wireless solution.......................................6
The advantages with wireless solutions....................6
Where can you use wireless solutions ......................6
Introduction

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Introduction
What is a wireless solution?
A wireless solution is a system in which some or all wires are replaced by other techniques.
Wires have two purposes: power supply and signal transmission. Usually it is easier to replace the signal
transmission than the power supply. Signals can be sent by light, sound or radio but you cannot send power.
Usually you give the device an internal power source, a battery. Some devices still need the power wire.
Wireless technologies are nothing new. They are widely used and very reliable.
Wires are reliable and safe but they can cause many problems. Wires are not very aesthetic. It is necessary
to spend a great deal of time to hide the wires when you make an installation. The wireless solution devices
are installed at the same time they are unpacked.
Wired devices are usually not movable, not even if they are small. You must spend hours with the wires if
you want to move the devices to new locations. Wireless solution devices are movable. The user can place
them wherever they want.
To add a new wired device can be a painstaking job. Removing panels causes much annoyance for your
customer. You can avoid this if you use a wireless solution. Unpack the device and perhaps change some
settings. That is all you have to do. Your customers will be impressed of your quick service.
You can use the wireless solutions almost everywhere. They use radio waves for communication, which
means that they are very safe and reliable. The signals can pass through most types of obstacles.
You can get problems if there are other devices using the same radio frequency. The wireless solution uses
433.92 MHz or 315.00 MHz, which are frequencies that are free to use in all kinds of remote controlled
devices. This usually not causes any problems due to the low output power.
What is a wireless solution
The advantages with wireless solutions
Where can you use wireless solutions

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2. Products
Topics in this chapter
Multi interface with radio ...................................................... 8
ID Code................................................................................. 8
Input ................................................................................... 10
Output ................................................................................ 10
Radio Receiver ..................................................................... 10
Technical specifications, MI2280 Multi Interface with radio.. 10
Wireless terminals................................................................ 11
To change battery ............................................................... 13
Technical specifications, Wireless Terminal........................... 13
Products

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Products
The MI2280 multi interface with radio is the radio receiver in the wireless solution. The combination of a
radio receiver and a multi interface makes it a very powerful device.
The ID Code and the Sub ID Codes identify the multi interfaces. Use the dip-switches inside the interface to
select the ID Code and the Sub ID Code. The ID Code that should be used is specified in the System Settings.
All interfaces use the same ID Code. Use the Sub ID Code to identify each multi interface in the system.
The MI2280 Multi Interface and the MI2280 Multi Interface with radio share the same ID code. You
must use the SUB ID code to identify different Multi Interfaces used in the same system.
The default ID Code is 121.
Multi interface with radio
ID Code

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Use the following tables to get the correct ID Codes. Dip-switches 1 and 2 are not used.
x = does not matter
- = off
Table 1: ID Code
ID
Code Dip 1 Dip 2 Dip 3 Dip 4 Dip 5 Dip 6 Dip 7 Dip 8
121xxxxxx--
122xxxxxxon-
123xxxxxx-on
124xxxxxxonon
Table 2: SUB ID Code
SUB ID
Code Dip 1 Dip 2 Dip 3 Dip 4 Dip 5 Dip 6 Dip 7 Dip 8
0xx----xx
1xxon- - - xx
2xx- on- - xx
3xxonon- - xx
4xx--on-xx
5xxon- on- xx
6 x x - on on - x x
7xxononon- xx
8xx---onxx
9 x x on- - onx x
10 x x - on - on x x
11 x x on on - on x x
12xx--ononxx
13 x x on - on on x x
14 x x - on on on x x
15 x x on on on on x x

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The multi interface has eight inputs (IN_1 to IN_8). The input must be a normally open switch that connects
the input to ground (GND).
You must use the ground (GND) available on the multi interface.
The multi interface has eight outputs (OUT_1 to OUT_8). Script programs control the outputs. An output
signal connects the output to ground. Connect the external device between one of the 24 V voltages on the
multi interface and one of the outputs. The maximum total output current for the multi interface is 200 mA.
The maximum output current on a single output is also 200 mA.
The outputs are protected from high currents.
The multi interface MI2280 Radio has a 433.92 MHz or a 315.00 MHz radio receiver. It is used together with
the wireless terminals.
Article Number
433.92 MHz: 10112044
315.00 MHz: 10112046
Used with
Q-WIN 55.01p or later
BP2882 82.01p or later
Wireless terminal
Connection
Q-MATIC System Cable (Modular connector)
8 screw terminal inputs
8 screw terminal outputs
Input
Output
Radio Receiver
Technical specifications, MI2280 Multi Interface with radio

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Complies to the following standards
EN61000-6-3:2001; EN61000-6-1:2001
The wireless terminals are the wireless parts of the wireless solution. They are battery powered and use radio
for communication.
Table 3: Technical Data
Width 102 mm
Length 141 mm
Height 52 mm
Weight 145 g
Power Supply 24 V
Power Consumption, Stand by 20 mA
Power Consumption, Maximum 220 mA
Maximal total output current 200 mA
Maximal output current at a single output 200 mA
Operating Temperature 10 - 32 °C
Storage Temperature -10 - 40 °C
Operating Humidity 15 - 85 % Rel. humidity
Storage Humidity 10 - 90 % Rel. humidity
Wireless terminals

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Products
Each wireless terminal has three buttons. The buttons have no default functions; you must write a script
program for each button. Two of the buttons are large and easy to press. These buttons should be used for
functions that are frequently used, for example to call the next customer. The third button is much smaller
and a little bit more difficult to press. This button should be used to special functions that should not be easy
to use by mistake, for example alarms, move customers, etc.
The number of terminals that can be used in the same system has no exact limit. The risk of interference
increases with the number of terminals. The multi interface can only receive the signals from one terminal
at the same time. You should limit the risk that buttons on two or more terminals are pressed at the same
time. This risk depends on the number of terminals used at the same time and how frequently the buttons
are pressed.
The wireless terminal uses four standard 1.5 V AAA batteries but it is also possible to use four 1.2 V AAA
rechargeable batteries. It sends the code as long as any button is pressed. The transmission automatically
stops after 60 seconds to prevent drainage of the battery.
The frequency of the radio signal is 433.920 MHz or 315.00 MHz. The range without any obstacles is up to
80 m (433.920 MHz). These frequencies are reserved for all kinds of remote controlled devices. The limited
output power reduces the risk of interference between different remote controlled devices.
There is a clip at the back of the terminal. Use the clip to attach the terminal to the cloths, for example the
pockets. Press the clip to make it easier to attach the terminal.

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Turn the top of the terminal anticlockwise to get access to the batteries. Replace the batteries and close the
terminal. Always replace all batteries at the same time.
Incorrect inserted batteries may damage the terminal. Make sure that they are correctly inserted.
Article Number
433.92 MHz - Europe: 10320201
433.92 MHz - USA: 10320210
315.00 MHz - USA:10320205
Used with
MI2280 Multi Interface with radio
Q-NOVA
Q-DIRECT
To change battery
Technical specifications, Wireless Terminal
Table 4: General Technical Data
Diameter 70 mm
Thickness 21 mm
Weight 125 g
Battery 4 pcs of AAA 1.5 V or
4 pcs of AAA 1.2 V rechargable
Maximum Power Consumption 12 mA

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Operating Temperature 10 - 32 °C
Storage Temperature -10 - 40 °C
Operating Humidity 15 - 85 % Rel. humidity
Storage Humidity 10 - 90 % Rel. humidity
Table 5: 433.92 MHz Europe
Maximum output power 10 mW
Frequency
Minimum
Typi ca l
Maximum
433.38 MHz
433.92 MHz
434.46 MHz
Range 30 - 80 m
Complies to the following standard ETSI/EN300220, EN301489
Table 6: 433.92 MHz USA
Maximum output power 1 mW
Frequency
Minimum
Typi ca l
Maximum
433.38 MHz
433.92 MHz
434.46 MHz
Range 20 - 60 m
Complies to the following standard
FCC ID:RT2-10320201
FCC15.231
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, includ-
ing interference that may cause undesired operation.
Table 4: General Technical Data

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Table 7: 315.00 MHz
Maximum output power 1 mW
Frequency
Minimum
Typ ica l
Maximum
314.60 MHz
315.00 MHz
315.39 MHz
Range 20 - 60 m
Complies to the following standard
FCC ID:RT2-10320205
FCC15.231
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, includ-
ing interference that may cause undesired operation.

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Products

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3. Placement
Topics in this chapter
Placement of the components ...............................18
Placement

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Placement
The Wireless Solution uses radio signals for communication. The wireless terminals uses very low output
power (10 mW for 433.92 MHz) and the result is that the range for the terminals is 80 m or less. Obstacles,
interference from other radio sources, etc. usually result in a shorter range, perhaps only 30 m.
Usually you should place the multi interface in the centre of the area where the terminals will be used. This
is very easy if the terminals will be used in one open room.
Place the multi interface as high as possible. The range is reduced if the radio waves must pass through
humans.
If there are obstacles then they must be taken into consideration when you place the multi interface. The
following figures give you some examples.
The terminals can be used in the whole room. The interface is placed in the middle of
the room and usually above the acoustic ceiling. The interface must be placed under
acoustic ceilings made of metal.
Placement of the components
Workstation
Workstation
Workstation
Interface

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Placement
All workstation must be able to call customers. There are no walls or other obstacles
between any workstation and the interface.
All workstations are placed close together. The interface is placed close to the workstations.
Interface
Workstation
Workstation
Workstation
Workstation Workstation Workstation
Interface

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Placement
It is possible to have more than one multi interface with radio in the same system. This can be necessary
when you want to cover a large area or more than one room. Two multi interfaces must never be placed
closer than two meters from each other. It is no problem that more than one multi interface receives the
signal from the same wireless terminal.
It is not possible to use one multi interface with radio to cover all workstations. Two multi
interfaces with radio solve the problem.
Q-WIN cannot identify which interface that received the signal. Q-WIN only identifies the wireless terminal.
The wireless terminals are usually movable but they can be fixed to a surface. Use double sided adhesive
tape to attach them to the surface. You can still replace the batteries without any problems.
Workstation Workstation Workstation
Workstation
Workstation
Interface 1
Interface 2