QCA Spas ENJOY Q2000 User manual

ENJOY
Your QCA Spa
OWNER’S MANUAL
This owner’s manual is fyour very own spa.
and we sincerely hope you enjoy your
SERIAL NUMBER __________________
18 DIGIT SPA NUMBER ___________________
QCA Spa Q2000 10.08 Technical Service
Q2000 Spa Pak
or YOU! It will show you how to operate and maintain
We think it is important for you to take a few moments and get acquainted with your new spa
operation. Please keep this manual available for references.
CA Spas would like to congratulate you on your purchaseQ
QCA Spa.
Toll Free 866-998-0148

2
IMPORTANT SAFETY When installing and using this electrical
equipment, remember to always observe safety
precautions, including the following:
TABLE OF CONTENTS
Air Control…………………………………………………………………….6
Cleaning the Filter Cartridge................................................................7
Diagnostic Messages ............................................................................6
Filter Maintenance ................................................................................7
Hyperthermia Description.....................................................................3
Initial Start Up.......................................................................................4
Installation Instructions.........................................................................4
115/230v Installations ...........................................................................4
Prevention of Freezing ..........................................................................8
Refilling your Spa..................................................................................6
Removing the Filter Cartridge...............................................................7
Safety Instructions .................................................................................3
Spa and Cabinet Maintenance...............................................................8
Spa Location..........................................................................................4
Spa Top Side Control.............................................................................5
Troubleshooting...................................................................................10
Vacation Care........................................................................................8
Warranty Registration......................................................................9,11
Water Care Program.............................................................................6
Winterizing ............................................................................................8
INSTRUCTIONS

1. READ AND FOLLOW ALL
INSTRUCTIONS.
2a. DANGER - To reduce the risk of injury, do
not permit children to use this product unless
they are closely supervised.
2b. WARNING - RISK OF CHILD
DROWNING. Extreme caution must be
exercised to prevent unauthorized access by
children. To avoid accidents, ensure that
children cannot use a spa or hot tub unless they
are supervised at all times.
3. Connect to a grounded, grounding type
receptacle only. Dedicated circuit
recommended.
4. Do not bury power cord.
5. WARNING - To reduce the risk of electrical
shock, replace damaged cord immediately.
6. DANGER - To reduce the risk of injury to
persons, do not remove suction fittings.
7. This appliance is provided with a ground-fault
circuit-interrupter. Before each use, with the
plug connected to the power supply and with
the unit operating, push the test button. The
unit should stop operating and the reset button
should appear. Push the reset button. The unit
should now operate normally. If the interrupter
fails to operate in this manner, there is a ground
current flowing indicating the possibility of an
electric shock.
Disconnect the plug from the receptacle until
the fault has been identified and corrected.
8. Install to provide drainage of compartment for
electrical components.
8. RISK OF ELECTRIC SHOCK. Install at
least 5 feet (1.5m) from all metal surfaces. (A
spa may be installed within 5 feet of metal
surfaces if each metal surface is permanently
connected by a minimum No. 8 AWG
(8.4mm2) solid copper conductor attached to
the wire connector on the terminal box that is
provided for this purpose.)
10. DANGER - RISK OF ELECTRICAL
SHOCK. Do not permit any electrical
appliance, such as a light, telephone, radio, or
television, within 5 feet (1.5m) of the spa or
hot tub.
11. To reduce the risk of injury:
a. The water in a spa or hot tub should never
exceed 104°F (40°C). Water temperatures
between 100°F (38°C) and 104°F (40°C) are
considered safe for a healthy adult. Lower
water temperatures are recommended for
extended use (exceeding 10-15 minutes) and
for young children.
b. Since excessive water temperatures have a high
potential for causing fetal damage during the
early months of pregnancy, pregnant or
possibly pregnant women should limit spa or
hot tub water temperatures to 100°F (38°C).
c. Before entering a spa or hot tub, the user
should measure the water temperature with an
accurate thermometer since the tolerance of
water temperature-regulating devices may vary
as much as +/-5°(3°C).
d. The use of alcohol, drugs, or medication before
or during spa or hot tub use may lead to
unconsciousness with the possibility of
drowning.
e. Persons suffering from obesity or with a
medical history of heart disease, low or high
blood pressure, circulatory system problems or
diabetes should consult a physician before
using a spa or hot tub.
f. Persons using medication should consult a
physician before using a spa or hot tub since
some medications may induce drowsiness
while other medications may affect heart rate,
blood pressure, and circulation.
SAVE THESE
INSTRUCTIONS
Just a quick note,
For your own security...Prolonged immersion in
water that is warmer than normal body
temperature can result in a dangerous condition
known as HYPERTHERMIA. The causes,
symptoms, and effects of hyperthermia may be
described as follows: Hyperthermia occurs when
the internal temperature of the body reaches a
level several degrees above the normal
temperature of 98.60F. The symptoms of
hyperthermia include dizziness, fainting,
drowsiness, lethargy, and an increase in the
internal temperature of the body. The effects of
hyperthermia include (1) unawareness of
impending hazard, (2) failure to perceive heat, (3)
failure to recognize the need to exit the spa, (4)
physical inability to exit the spa, (5) fetal damage
in pregnant women, and (6) unconsciousness
resulting in a danger of drowning. WARNING - the
use of alcohol, drugs, or medication can greatly
increase the risk of fatal hyperthermia in hot tubs
and spas.
3

Spa Location The selection of a site for the
installation of your spa is a very important
decision and should be undertaken keeping several
factors in mind.
1. Always check your local codes before
installing your spa. A clear understanding of
buildings, fences, gates, electrical and
plumbing guidelines will be invaluable.
2. Select a location that will compliment your
lifestyle and your home. The spa will become
an integral part of your life and therefore
should be placed advantageously.
3. The position of the spa in relation to
surrounding terrain should be considered.
Locating the spa near or directly under trees
not only cuts off the sun thereby depriving you
of natural heat, but also necessitates the
physical removal of leaves and debris.
Airborne dirt and debris may also be carried
into the spa by prevailing winds. In addition,
an uncovered spa with wind blowing across the
top will tend to lower water temperatures;
therefore you may wish to shield your spa from
direct winds.
4. You may wish to consider an indoor
installation. An indoor spa located off of a
bedroom or family room can offer relaxing
solitude or enjoyable gatherings of friends or
family. Care should be taken in providing
protection from possible water damage due to
splashing. High humidity levels relating to the
spa can also be a source for damage and should
be planned for in the construction stage.
5. Your portable spa with a cabinet has been
designed to be self-supporting. Any further
reinforcement or support is not required when
placed upon a sound foundation. In order to
prevent damage to the cabinet and spa, be
certain to locate the spa on a solid, level
foundation capable of maintaining the weight
of the spa when filled with water.
7. Install your spa in a location, which allows
easy access to the equipment bay.
8. Before filling with water, be sure the spa is in
its final position and that hoses, tools, etc. are
not under the spa.
THIS SYSTEM COMES WITH A PREWIRED
GFCI IN-LINE CORD. IF THE CUSTOMER
DESIRES TO HARD WIRE THE UNIT,
PLEASE FOLLOW THE INSTRUCTIONS
BELOW.
Installation Instructions
Electrical-General
Prior to performing any service to the spa package,
turn OFF ALL primary electric power at the main
circuit breaker or disconnect panel.
Opening the electrical control box can make all
field electrical connections.
All electrical connections to this spa package must
be accomplished by a qualified electrician in
accordance with the National Electric Code or the
Canadian Electric Code and in accordance with
any local electrical codes in effect at the time of
installation.
All connections should be made in accordance
with the wiring tab enclosed in the electrical
control
box.
These spa packages are designed to operate on
60Hz Alternating Current only, at a voltage of 115
volts as required.
Spa packages with a 115-volt rating require a two
wire electrical service, plus ground (line 1, neutral
and ground). Connections should be made using
copper conductors only. The connecting wire and
circuit breakers or fuses must all be sized to
accommodate the Total Ampere load as specified
on the equipment module data label.
115v Installation requires 15-amp circuit breaker.
A bonding lug has been provided on the equipment
module to allow connection to local ground points.
To reduce the risk of electrical shock, a #8 AWG
solid copper bonding wire should be run from this
lug to any metal ladders, water pipes or other metal
within 5 feet of the spa.
Initial Start Up
1. Fill the spa before plugging into the
electrical circuit. Be sure all valves are
open and all union nuts are tight
2. Check for plumbing leaks.
3. Be sure all suction valves to equipment
pack are open.
4. Set filtering cycles according to control
panel instructions.
PLEASE NOTE: To Overseas owners
50 Hz, 230-volt units should be wired to the
national code in the country of the owner’
residence.
4

5
YOUR • QCA • SPA • EQUIPMENT
Q2000 Control
Jets Control
Initial Start Up
When first powered up, your spa will automatically
heat and maintain 100° F or 38° C until you
change the set temperature.
Press the Jets pad once to turn on the pump and
ozone generator (if installed). The pump and the
ozone generator (if installed) will turn off after 15
minutes or will run until set temperature is
reached.
Temperature Adjustment (80° F - 104° F)
Freeze Protection
Press the set pad to display the temperature
previously set. Pressing the pad a second time will
cause the set temperature to increase or decrease in
1° F increments depending upon what direction
was last chosen. Each successive press will
change the set temperature in the same direction. If
the opposite direction is desired, release the pad
and let the display revert to the actual water
temperature again. Press the pad to display the set
temperature, and again to make the temperature
change in the desired direction.
If the high-limit sensor detects 40° F (4°C) then
the pump is automatically activated to provide
freeze protection. This is a normal spa function:
no corrective action is necessary. The pump stays
on until the sensor detects 45°. Freeze protection
is enabled regardless of the spa’s status.
WARNING
This equipment generates and uses radio frequency energy and if not installed and used properly, that is in strict
accordance with the manufacturer’s instruction may cause interference to radio and television reception. It has
been type tested and found to comply with the limits for a class B computing device in accordance with the
specification in subpart J of part 15 of the FCC guarantee that interference will not occur in a particular installation.
If this equipment does cause interference, which can be determined by turning the equipment on and off, the user is
encouraged to try to correct the interference by one or more of the following measurers: Reorient the receiving
antenna. Relocate the receiver with respect to the spa. Move the receiver away from the spa. Plug the receiver into
a different outlet so that the receiver and spa are on different circuits. If necessary, the user may find the following
booklet prepared by the Federal Communications Commission helpful: "How to identify and resolve radio-TV
interference problems." This booklet is available from the U.S.Government Printing Office, Washington, DC
20402, Stock No. 004-000 00345-4.

Diagnostic Messages
OH “Overheat” (Spa is deactivated)
DO NOT ENTER THE WATER. If the spa water has reached 112° F, remove the spa cover to
cool the water. At 110° F, the spa should reset itself. If the high-limit sensor detects 118° F,
the spa will shut down. When the spa cools to 110° F, press any button to reset the spa. If the
spa will not reset, then shut off power to the spa and call your dealer or service organization.
Sn “Sensor” (Spa is deactivated)
The high-limit sensor or water temperature sensor is not working. Call your dealer or service
organization.
Air Control
The air control knob is located next to the spa control
panel. Turning the knob counterclockwise will
increase the air flow to the hydrotherapy jets. Turning
the knob clockwise will decrease the air flow.
Spa Care and Maintenance
It is recommended to completely drain the spa at least
every other month. Otherwise, the water becomes
chemically "saturated" and no longer responds to
regular chemical upkeep. The spa should also be
drained before long periods of disuse, or for
equipment repair.
Optional Draining of the Water
Simply siphon water from spa with garden hose.
A sump pump may be used to pump water from
spa.
Use a wet / dry to remove remaining water.
Refilling your Spa
1. Shut off the main breaker to your spa
equipment pack.
2. Fill spa with water using a garden hose.
3. Turn power back on, spa will automatically
start to run and heat water to set temperature.
Your Water Care Program
Before adding chemicals to your spa, do a full water
analysis with a test kit or ask your QCA Spa dealer to
conduct the water test for you.
Step 1: Always have the circulation system running
before adding any chemicals. As you fill your spa to
the level recommended by the manufacturer, add
cleaning agent to prevent mineral staining and to
protect equipment against scale and corrosion.
Circulate for one hour.
Warning! Shock Hazard! No User
Serviceable Parts.
Do not attempt service of this control. Contact your
dealer or service organization for assistance. Follow
all owners’ manual power connection instructions. A
licensed electrician must perform installation and all
grounding connections must be properly installed.
Step 2: "Balance" the water so that it is neither
alkaline (scale forming) nor acidic (corrosive).
Balanced spa water should be 7.2 - 7.8 on the pH
scale, with total alkalinity (the measure of the ability
of water to resist a
change in pH) in the range of 80-120 parts per million
(ppm).
A. If pH is lower than 7.2, add pH UP.
B. If pH is higher than 7.8, add pH DOWN.
C. If total alkalinity is below 80, add ALKALINITY
UP.
Step 3: Shock treat the water with non
chlorine shock to destroy any organic
contaminants that may have
accumulated in the spa during filling.
Step 4: A bromine residual of 2.0 - 4.0
ppm, as determined by your test kit,
should be maintained at all times.
We suggest you follow a regular maintenance
program to keep your spa water fresh and crystal
clear.
6

Daily Checklist
1. Test for proper chlorine or bromine level. Proper
bromine level should be maintained at 2.0 - 4.0
ppm.
2. Test pH levels and adjust if needed. If you are
having difficulty keeping pH properly balanced, it
may be an indication that total alkalinity needs
adjusting. Have your dealer test the water and
adjust if needed.
Weekly Checklist
1. Add Clarifier to help the filter remove small
particles and to retain water clarity.
2. Add Chelating Agent to protect your equipment
against stains, scale and rust.
3. For spas located outdoors or subject to a great deal
of sunlight add Algaecide to guard against algae.
4. Shock your spa weekly with Oxidizer to remove
contaminants such as ammonia, body oils and
foreign matter. Unless spa water is routinely shock
treated, contaminants will accumulate to cause eye
and skin irritation, odors and cloudy dull water
appearance.
5. To eliminate and prevent foaming add a small
amount of a NON FOAMING agent as needed.
GENERAL GUIDELINES
* NEVER MIX CHEMICALS
4.
TOGETHER
• Add only small amounts of each chemical at a
time until the desired level is achieved. Do not
exceed dosage rates on label directions.
• Keep spa free of debris and cover spa when not in
use.
• Circulate the water for 2-4 hours each day to
maintain proper filtration. Clean your filter with
FILTER CLEANER every 1-2 months.
• Remove oils and grease around water line with a
cleaner on a weekly basis.
• In heavily used spas; water should be drained and
refilled every two months or whenever it becomes
difficult to maintain proper chemical levels.
NOTE: Not maintaining your water can result in
damage of your spa jets, filter, etc. This damage,
due to incorrect water maintenance is not covered
under warranty.
Filter Maintenance
As with any water filtering system, the filter
cartridges may become clogged with particles or with
calcification that will result in reduced water flow. In
your QCA Spa, it is important to maintain a clean,
unobstructed filtering system. This not only provides
the maximum performance from the hydrotherapy jets,
but also allows the 24-hour filtration system to
function effectively. We recommend the filter
cartridges be cleaned (either spraying clean with
water or soaking to dissolve minerals) EVERY
MONTH.
WARNING: Failure to maintain the cartridges in a
clean, unobstructed manner will result in reduced
water flow through the heater assembly, which may
cause the High Limit Thermostat to "trip". If this high
limit "trip" occurs during sub-freezing temperatures
and goes unnoticed, the spa water may freeze. Any
damage to the spa (from freezing), which is a direct
cause of poor maintenance, will not be covered by
warranty.
Removing the Filter Cartridge
The cartridge of the in-line filter must be removed for
cleaning. This is accomplished as follows:
1. Turn off all electrical power to the system.
2. Remove skimmer basket through front of
skimmer.
3. Remove restrictor plate from top of filter
cartridge.
Pull filter cartridge out through front of skimmer.
(The Dream Master will have two 10 Sq. Ft. filter
cartridge stacked inside the skimmer. The Dream
Star filter will have one 10 Sq. Ft. cartridges.)
Cleaning the Filter Cartridge
1. Hold the cartridge in an upright position and spray
downward into the pleats of the fabric with a
garden hose to flush away debris. Cleaning will
be easier if the garden hose nozzle can be adjusted
to a single jet spray. (This may be done on weekly
basis)
2. After hosing off the cartridge, it is highly
recommended that the cartridge be allowed to soak
in a filter-cleaning solution available through your
local dealer. Soak the cartridge for 24 hours to
remove body oils and body lotions that become
impregnated in the cartridge fabric during
filtration. Rinse the cartridge thoroughly before
placing it back into the filter housing.
NOTE: We recommend after cleaning to allow the
filter to dry before replacing. We suggest having
an extra filter on hand.
7

3. If the cartridge is coated with algae or bacteria or a
hard, solid material, (which it may indicate a
calcium build-up) on the fabric. This build-up can
be removed by soaking the cartridge in proper
cartridge cleaning solution available through your
QCA dealer. When using this solution, follow
instructions provided on label.
4. Return the clean filter cartridge to the
housing and replace the restrictor plate and
basket.
In very cold weather you may not want to venture
outside to use your spa. In this case, you may move it
to a heated area, or leave it as is until the weather
warms. If you do leave the spa unused for a long
period of time in severely cold weather, you should
winterize the spa to avoid accidental freezing due to a
power or equipment failure.. Follow these easy steps:
Turn power to the spa OFF. Drain the spa. Use a wet
vac to suck or blow out the air injectors, water jets
and water suction fittings. Add 1-3 gallons of RV
antifreeze, depending on the size of the spa, to all the
air injectors, water jets, suction drains, and filter.
Caution: Any lines not receiving adequate
antifreeze are subject to freeze damage!
Vacation Care Instructions
If you plan to be away, follow these instructions to
maintain the water quality:
Short Time Periods (3-5 Days):
Prior to leaving:
1. Adjust the pH by following the instructions
outlined in the water quality and maintenance
section.
2. Follow your program guidelines for sanitation and
lock your thermal cover in place using the lock-
downs.
3. Upon your return, sanitize the water (super
chlorinate, if necessary) and balance the pH.
IMPORTANT NOTE: Spa water sanitizer such
as dichlor chlorine maintain their level of
effectiveness substantially longer in cool water than
in hot water.
Long Time Periods (4-15 Days)
Prior to leaving:
1. Adjust the pH as required.
2. Follow your program guidelines for sanitation and
lock your thermal cover in place using the lock-
down.
3. Upon your return, check the level of sanitation of
your spa water. If the chlorine test reads "O" and
you have been gone an extended period of time,
SUPER-CHLORINATE the spa water to ensure all
organisms and algae are oxidized. The spa water
will be safe for you to use once the Free Chlorine
Residual has dropped below 5.0 ppm.
Prevention of Freezing
The QCA Spa has been designed and engineered for
year-round use in any climate. The energy efficiency
of the spa may decrease during these cold periods. If
a freeze condition is detected, the pump is
automatically activated. This is a normal spa function;
no corrective action is necessary. Freeze protection is
enabled regardless of the spa's status.
Winterizing
Spa and Cabinet Maintenance
Acrylic Finish - The acrylic finish on all QCA
spas is impervious to most of the problems associated
with non-acrylic finished spas and requires very little
effort to keep it looking bright, shiny and clean. Every
one or two months the spa should be drained, cleaned,
polished and refilled. For the cleaning, use any non-
abrasive cleaner. There are several non-abrasive
products on the market that can be used for polishing.
Made specifically for acrylic spas are
cleaner/polish/sealer combinations, which contain
reactive silicones instead of wax. If these are not
available, any high quality silicone automotive polish
will suffice.
Redwood Spa Cabinet Care- Your spa cabinet is
handcrafted of clear redwood. Unfortunately all
woods exposed to weather and moisture may warp to
some degree. However if you wish to retain your
cabinet's original deep rich look and protect it from
warpage, we recommended applying a good quality
wood protector and moisture sealant. The spa's
environment such as the amount of light, or humidity,
will determine how often repeat applications are
required. Consult your local hardware store for wood
finishing products and their proper application.
Weather Guard Cabinet Care – Handcrafted
maintenance free cabinet surfaces may need to be
wiped down from time to time with a soap and water
solution or simply sprayed with a garden hose. Use of
harsh chemicals to clean the surface will cause the
cabinet to discolor.
PLEASE NOTE:
We cannot be responsible for any moisture
damage to your wood cabinet. For your
protection, cabinets must be moisture
sealed.
8

WARRANTY REGISTRATION
This warranty applies to spas manufactured by QCA DREAM SERIES™ Spas and sold to an
original consumer purchaser at retail ("Purchaser") after June 1, 1998. To validate this
warranty, the Purchaser must complete the enclosed warranty registration card and mail it to
QCA/DREAM SERIES™ within 30 days of deliver of the spa. RETURN OF THE OWNER
REGISTRATION CARD IS A CONDITION OF WARRANTY COVERAGE. This warranty is
exclusive and supersedes all other representations or obligations of QCA /DREAM SERIES™,
whether express or implied and whether oral, written or printed.
Your Serial Number is positioned within the equipment compartment of your QCA Spa.
Date Purchased:
Date Installed:
Dealer:
Address:
Telephone:
Spa Model:
Serial Number:
Warning: Elderly persons, infants and anyone subject to heart disease, diabetes, high or low blood
pressure, strokes, epilepsy or similar afflictions should not enter a spa alone and without consulting a
physician. Unsupervised use by children should be prohibited. Never use a spa while under the
influence of alcohol, anti-coagulants, antihistamines, vasoconstrictors, vasodilators, stimulants,
hypnotics, narcotics, or tranquilizers. If you are taking medications of any kind, or being treated for any
illness, consult your physician prior to the use of the spa. A spa should be kept at temperatures less then
104° F or 40° C for personal safety and health.
To validate your warranty the enclosed warranty must be filled out and returned to QCA Spas,
Inc. within 30 days from date of purchase.
For your warranty see enclosed located inside your spa shell.
9

Troubleshooting
Please Note: the spa owner may perform the following corrective actions. If the trouble cannot be
corrected in the steps below, please refer to your QCA Dealer for service. (Improper servicing by
an unauthorized serviceman or spa owner could result in damage that will not be covered by the
warranty, or could cause serious injury.)
SYMPTOMS CORRECTIVE ACTION
Equipment Does Check to see if the power cord is plugged in.
Not Operate Test the GFCI to see if it has "tripped". IMPORTANT: If the
GFCI trips repeatedly, do not use the spa, and contact your Dealer.
Check the circuit breaker in the main circuit panel.
Pump Does Not Work
Inspect the filter cartridge for dirt and debris. Clean or replace.
Check for blockages or restrictions at the main drain and catch
basket. Check for blockages or restrictions at jets.
Pump Does Not Work Push the button for high-speed jet.
(high speed jet action) Check the above items if "Pump does not work"
Inadequate Jet Action The filter cartridge may be clogged. Pull the cartridge from the
filter canister. If the jet action improves, clean or replace the filter.
Check the level of the water.
No Heat Check the spa water level. Water must be above minimum water
level. Check jet orifice for blockage. Clear if blocked.
Check all steps in "Equipment does not operate."
Check that the temperature dial is set for the desired temperature.
Remember: Do not expect hot water immediately from the jets.
The heater will raise temperature 1-2 degrees per hour if covered
with Soft TopTM Inspect the filter cartridge for dirt and debris.
Check if pump is operating. Follow the steps in "Pump does not
work".
Water is Cloudy Check the water chemistry balances and replenish as needed.
Clean or replace the filter cartridge.
10

11
To receive your FREE gift to help maintain your spa and to
VALIDATE your spa warranty, return the PREPAID registration card
below within the next THIRTY days. To immediately register your new
spa; you may log onto our web site at qcaspas.com