Qeedji SMH300 User manual

User Manual
SMH300
4.11.11 001C
1

Legal Notice
User Manual SMH300 4.11.11 (001C_en)
© 2019 INNESSA
Rights and Responsibilities
All rights reserved. No part of this manual may be reproduced in any form or by any means whatsoever without the written permission of the publisher. The products
and services mentioned in this document may be trademarks and/or trademarks of their respective owners. The publisher and the author do not pretend to these
brands.
Although every precaution has been taken in the preparation of this document, the publisher and the author assumes no responsibility for errors or omissions, or for
damages resulting from the use of the information contained in this document or the use of programs and source code who can accompany it. Under no circumstances
can the publisher and the author be held responsible for any loss of profits or any other commercial prejudice caused or that would have been caused directly or
indirectly by this document.
Product information
The conception and specifications of the product may change without prior notice, and this applies to hardware, embedded software and this guide. Consumable items
accessories may slightly differ than herein described as Qeedji is depending on the evolutions of its suppliers. This document contains confidential information; it can’t
be disclosed to any third parties without prior written authorization of INNES.
Safety instructions
Please read carefully the following instructions before switching the product on: - WARNING! Correct fitting and installation is of the utmost importance. Incorrect fitting
and/or installation may result in personal injury or loss. Qeedji disclaims all liability, of whatever kind, if the product is assembled, fitted and/or installed in an incorrect
manner. - Do not use the product near a water supply. - Do not pour anything on the product, like flammable liquids or material. - Do not expose the product to direct
sun, near a heating source or a dust nor vibrations. - Do not obstruct holes, to be sure that air flows freely around the product. - Switch off the product during a storm. -
Do not open the product in any circumstances.
Guarantee terms
Qeedji products are eligible for a warranty to cover genuine manufacturing defect for 3 years. Product failure occurring as the result of factors that do not constitute
genuine manufacturing defect are not covered under the terms of the warranty and any repairs of this nature would be chargeable. For example: Inappropriate
maintenance action, a non-authorized modification, a not specified environment utilization (see ‘Safety instructions’), or if the product has been damaged after an
impact, a fall, a bad manipulation or a storm consequence, an insufficient protection against heat, moisture or frost. This warranty is not transferrable. In addition, any
repairs carried out by non-authorized personnel will invalidate the warranty.
WEEE Directive
This symbol means that your end of life equipment must not be disposed of with household waste but must be deposited at a collection point for waste electrical and
electronic equipment or to your reseller. This will benefit the environment. In this context, a system for collecting and recycling has been implemented by the European
Union
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1.1
1.2
1.3
1.4
1.4.1
1.4.2
1.4.3
1.5
1.6
1.7
1.8
1.9
1.10
1.11
Table of Contents
Introduction
Getting Started
Connectors
Configuration Web interface
SLATE configuration
SLATE pairing
SLATE system status
Configuration by script through USB
.ppk picture update on WebDAV directories
LEDs
Technical specifications
Troubleshooting
Conformities
Contacts
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1.1 Introduction
This manual explains how to setup your device SMH300.
Recommendations and warnings
This device is designed to be used inside a building.
This device is intended to work with the supplied power supply unit. This power supply unit must be connected to a mains socket conforming to standard NF C 15-100. If
the AC power cable is damaged, it must be replaced. It is possible to order a replacement mains unit by sending a request to the email address [email protected].
This device is a Class A device. In a residential environment this device may cause radio interference. In this case, the user is asked to take appropriate measures.
When powering the unit from a PoE source, this PoE source must be "Limited Power Source" as defined in EN60950-1: 2006.
Content of the package
Items Functions
Device SMH300 with Gekkota embedded
1 power supply unit 12V Power Supply unit with cable of 1.2m
1 label PSN (Product Serial Number) on the packaging and on the device
1 WLAN antenna To be screwed on the dedicated WLAN locations (provided with the device when it is supporting the WLAN option)
1 WWAN antenna To be screwed on the dedicated WLAN locations (provided with the device when it is supporting the WWAN option)
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Device fixture
The bottom of the smh300 if often fixed at 220 cm from the floor, oriented in the right sense, meaning cable output oriented towards the ceiling.
200
258
176
screws
6mm ≤ Ø ≤ 8mm
Ø ≤ 4mm
SMH300 DRILL PATTERN
Device dimensions
258 mm 35 mm
176 mm
Labelling
The model of the device, the power supply characteristics, the serial number (PSN) and the MAC address are written on a label which is stuck on the case. Some
additional tags may be present in case of built-in options.
☛ The serial number of the device can be requested in case of technical support.
00:1C:E6:02:2E:3D
Mac:
12VInput:
SMH300
5A rue Pierre Joseph Colin
35000 Rennes, FR
PSN00920-00036 CD4
www.qeedji.tech
600mA
3 7 0 0 5 6 8 1 0 6 2 4 0
SMH300
EAN
www.qeedji.tech
Device start-up step
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Step 1 (T0=0s)
Device start-up initialisation
Step 2 (T~9s)
Device start-up finalisation
This phase duration is depending on some variable values
(like NTP), some network access duration or some data
checking (check-disk)
Step 3 (T~35s)
Nominal mode
During this step, the device has to play the content.
When firmware upgrade process occured, in
case DNS valid & NTP server inactive, it takes ~4
min 30 s.
>
7

1.3 Connectors pin-out
Power supply connector (12VDC-1.2A)
+
ST
PW
DC IN
LAN connector
Ethernet RJ-45 PoE. 10/100 BaseT. It is recommended to use shielded cables.
IR LAN
PoE
Jack 3.5mm connector (GPIO1)
321
IR LAN
PoE
N° Name Write/Read Control
1 Voltage reference 3.3V
2 GPIO1 IN or OUT CPU/GPIO1
3 Ground
Electrical features
Vin min Vin max VOH min VOL max VIH min VIL max
GPIO1 -0.5V 3.6V 2.9V 0.4V 2.0V 0.8V
The 3.3V pin must not be used as a power supply, but rather as a reference voltage.
During boot, the GPIO is configured in input during some seconds. And then after the system startup, the GPIOs is operational.
The GPIO has a weak pull-up.
It is not recommended to hotplug/unplug the GPIO1 connector, which could damage the device.
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Three wires input configuration for GPIO1:
Two wires configuration for GPIO1:
Output configuration for GPIO1:
3.3V
CPU/GPIO1
SMA300
Switch
Input
2 (Jack)
3 (Jack)
1 (Jack)
PERIPHERAL
CPU/GPIO1
SMA300
Switch or dry loop
Input
2 (Jack)
3 (Jack)
PERIPHERAL
CPU/GPIO4
SMT210
Logic gate, transistor or opto-coupler
Output
Power supply
+-
2 (Jack)
3 (Jack)
PERIPHERAL
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1.4 Device configuration Web interface
The device SMH300 supports a configuration Web interface. It is available with the URL:
http://<device_IP_addr>/.admin/
The supported Web browsers are : MS-Edge , Google Chrome and Mozilla Firefox .
The LAN factory configuration is the DHCP mode.
These are the main parameters:
Configuration > Administrator :
Login / password
Hostname ,
Identification method ,
Configuration > Network :
LAN : DHCP , static IP address , gateway address , subnet mask
WLAN : the menu is valid when the option WLAN is supported on your device
WWAN : the menu is valid when the option WWAN is supported on your device
Configuration > Servers :
PlugnCast G2 : allows the device to download an App from a remote WebDAV server. Once the App supporting the xpf compatibility is downloaded on the
device, its content is played immediately.
PlugnCast G3 : allows the device to download an App from a remote WebDAV server. Once the App is downloaded on the device, its content is played
immediately.
NTP ,
DNS ,
Proxy , ...
Configuration > License : allows to enter the device license.
Configuration > Date & time : allows to set the device Date & time and the time zone .
Configuration > Regionality : allows to set the language of the information messages or the error messages
English ,
Spanish ,
German ,
French .
SLATEs pairing : allows to associate some SMH300 devices to the SMH300 hub
Maintenance > TestCard : allows to activate/inactivate the configuration testcard. When the TestCard is activated, the content is not played.
Maintenance > Preferences : allows to edit and program the user preferences
Maintenance > Tools
Certificates : allows to load the certificates required to play some specific HTML page or to connect to WebDAV servers with the https scheme
⚠ It is highly recommended that your device SMH300 is on time. When it is possible, synchronize the time & date with a NTP server.
⚠ In case the device does not answer with its IP address, that means that either the device power supply is not plugged, or the Ethernet cable is not plugged, or
the network configuration is not properly set. To work around, if your computer and your local network are supporting the IPV6, you can even connect to the
device with the IPV6 address of your device, helped by your device MAC value written on the sticker at the back of the device, or showed when the TestCard is
activated.
For example, for the MAC address value: ``00-1c-e6-02-1e-45`,
in a Web browser, enter the URL: http://[fc00::21c:e6ff:fe02:1e45]/.admin/
For further information about IPV6, refer to the Network configuration recovery application note.
⚠ It is recommended to enter a unic Hostname for each device used on your locak network. When using several devices SMH300 spread on several buildings or on
several locations, it is recommended to enter Hostname values having a specific key word reminding the building and the location of the device (for exmaple: Hall-
RD-Paris-1 ). It is recommended to limit the hostname to 15 characters.
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1.4.1 SLATEs configuration
As soon as a SLATE is paired to a SMH300 hub, it inherits of the configuration file APPLI.CFG provided by the SMH300 hub. So before starting any pairing procedure,
check attentively the SMH300 hub configuration for the SLATE.
Web configuration interface
Connect to the SMH300 device Web configuration interface by typing its IP addess in a Web browser:
http://<SMH300_IP_Addr>/
For example:
Click on Administration console .
Click on Maintenance tab then SLATEs Pairing menu.
Press on Activate button.
☛ Note: in the SLATES not paired to this devices table, some SLATE devices start to be detected through WPAN1.
◬ When the label Deactivate is written on the button, the SLATE in the immediate environment of the SMH300 hub can NOT update their content. Press on the
Deactivate button at the end of the pairing procedure so that the SLATE can update their content.
☛ The pairing ends automatically when the SMH300 hub configuration has not been changed after a timeout of 5 minutes . To launch again the pairing procedure,
press again on the Activate button.
Press on the button Common preferences .
Common preference
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Select the General tab configuration.
The heartbeat consists in defining the active interval and the active day when the SMH300 devices is able to wake-up and treat the actions like
update .ppk picture if required,
install a new software release if required,
apply a new configuration if required.
Outside the active interval, the device is in sleep mode and do nothing.
The default configuration after a factory reset is:
Limit the wake-up to a period of time :
Active interval : defines the active interval in which the wake-up heartbeat and the `wake-up vibration are applied
From : 8:00 (default)
Possible values: 00:00 .. 23:59.
To : 19:01 (default)
Possible values: 00:00 .. 23:59
if To time value if lower than From time value, the valid interval runs until the day after.
All day long : inactivated
Active days :
Mon : activated. Means that Monday is a valid day
Tue : activated. Means that Tuesday is a valid day
Wed : activated. Means that Wednesday is a valid day
Thu : activated. Means that Thursday is a valid day
Fri : activated. Means that Friday is a valid day
Sat : inactivated. Means that Saturday is not set as valid day
Sun : inactivated. Means that Sunday is not set as a valid day
Wake-up heartbeat mode : activated
Possible modes:
Quarter of an hour (default mode): wake-up every quarter of an hour
Period : can wake-up every custom period (from 15 to 1440 minutes)
Wake-up by vibration sensor : unchecked
Checked: the SLATE device is waking-up with a vibration
Unchecked: the SLATE device can not wakes-up with a vibration
Touch keys : deactivated
deactivated. Means that nor the wake-up by key pressed, and neither the secondary picture display is supported. The bottom left, middle & right buttons
are not working. It is not possible for example to confirm your presence for a meeting with the Check-in button or free a room with Check-out button
when using SignMeeting App. To activate it, turn the button to the Activated value. This feature requires the support of the vibration sensor.
WPAN
Message Overlay : deactivated. Means that the mobile application can not connect to the device to display a Message Overlay . To support the Message
Overlay feature, turn the button to the Activated value.
Both wake-up by vibration and wake-up by heartbeat mode ( Period or Quarter of an hour ) are concerned by Limit the wake-up to a period of time :
the active interval (for example: from 8:00 to 19:01) and
the active day (for example: Mon, Tue, Wed, Thu, Fri).
Matrix (advance users only)
The Matrix tab allows to customize the behaviour of the pictureframe application depending on the wake up sources which are:
After USB MS : wake-up by an USB mass-storage
After USB Power : wake-up by an USB power tank
After heartbeat : wake-up by internal timer
After NFC writer (RFU): wake-up by NFC writing
After NFC tag (RFU): wake-up by NFC badging
After key : wake-up by key press
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After vibration : wake-up by SLATE taping
After Test card : wake-up by Test card activation
This is the default configuration:
All the SLATE106 features can be activated in the previous tab: Common preferences .
To apply any customization in the matrix, request a customization confirmation to [email protected]
For more information, refer to the SLATE106 User manual on the Web site https://www.qeedji.tech
Touch Keys
The Touch keys tab allows to configure the key mapping for the secondary .ppk picture display feature. This feature consists in displaying some secondary .ppk picture
content when the key is pressed.
The configuration by default is:
F1 for Left key : pressing on the Left key displays the F1.jpg for a specific duration,
F2 for Middle key : pressing on the Middle key displays the F2.jpg for a specific duration,
F3 for Right key : pressing on the Right key displays the F3.jpg for a specific duration.
Here the configuration has been modified:
F1 for Left key : pressing on the Left key displays the F1.jpg picture for a specific duration,
F2 for Middle key : pressing on the Middle key displays the F2.jpg picture for a specific duration,
F7 , F10 for Right key : pressing on the Right key displays the F7.jpg picture for a specific duration. Pressing once again on the Right key displays the F10.jpg
picture for a specific duration.
The action Display a key image instead of standard one, during <n> seconds needs to be activated for the After vibration wake source. Set the duration according to
your needs.
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The required .ppk pictures are not provided in the product. The customer has to generate them itself With the provided img2ppk.exe tool. Download the img2ppk.exe
tool from the Web site https://www.qeedji.tech.
Create your .BMP picture (or .PNG picture in the 800x600 resolution) with any picture editor your have and save them into .BMP or .PNG format.
Execute the img2ppk.exe tool on your MS-Windows computer. Select the source picture (.BMP or .PNG) and enter the names for the destination file .PPK:
F1.ppk ,
F2.ppk ,
F3.ppk ,
F7.ppk ,
F10.ppk , ...
For further information, read the img2ppk application note.
Connect the SLATE106 to your computer with a USB link and copy the .ppk picture. One picture for each key pressed.
User preference
These are the associated user preferences linked the configuration of the common preferences, matrix and touch key tab.
To modify a user preference, connect to the WebUI Maintenance > Preferences and edit the user preferences below:
innes.slate-hub-srv.cfg.pictureframe.key.enabled : activation value to wake-up the SLATE when touch sensing key is pressed
innes.slate-hub-srv.cfg.pictureframe.msg_overlay.enabled : activation value to support the Message Overlay through WPAN with a mobile application
innes.slate-hub-srv.cfg.pictureframe.picture.filename : name of the main .ppk picture (default: hub.ppk )
innes.slate-hub-srv.cfg.pictureframe.rfid.enabled : activation value to support NFC feature
innes.slate-hub-srv.cfg.pictureframe.wakeup.day.interval : active interval when the SLATE is able to wake up.
Default value: T0800/T1901 from 8.00 AM to 7.00 PM
other examples:
/T2400 : all day long
T0800/ : from 8:00 to 00:00AM
T1700/T0800 : from 5:00PM to 08:00AM the day after (the time range start is considered for the active days only)
innes.slate-hub-srv.cfg.pictureframe.wakeup.heartbeat.mode : allows to define the wake-up period
Default value: quarter : quarter of an hour
period : customizable wake-up interval whose the value is defined in innes.slate-hub-srv.cfg.pictureframe.wakeup.heartbeat.period
innes.slate-hub-srv.cfg.pictureframe.wakeup.heartbeat.period : allows to define the wake-up heart beat interval
Value range: 15 to 1440 minutes
Default value: 15
innes.slate-hub-srv.cfg.pictureframe.wakeup.weekdays.mask
Value range: 1 to 127
Default value: 31 from Monday to Friday (= 1:MO + 2:TU + 4:WE + 8:TH + 16:FR)
other examples:
127 : all week days (= 1:MO + 2:TU + 4:WE + 8:TH + 16:FR + 32:SA + 64:SU)
innes.slate-hub-srv.cfg.pictureframe.wpan.enabled : PIN code activation/inactivation
Default value: false
true
⚠ Be careful when you are modifying the configuration file APPLI.CFG or when yout are executing APPLI.HTA ; indeed progamming a unexpected value for
pictureframe.wakeup.day.interval or pictureframe.wakeup.weekdays.mask may program the SMH300 device to wake-up only when you are not at the office !!
⚠ To work properly, the SMH300 hub needs to be on time.
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1.4.2 SLATE pairing
The SMH300 hub is designed to work with at least one and up to 20 SLATEs.
◬ In case several SMH300 hubs are required, think to not install them at the same place else they could interfer each other.
In the factory configuration, the SMH300 hub device is configuring the SLATEs so that they are waking up every 15 minutes. In case you are using a SMH300 hub already
installed, it is recommended double check its heartbeat configuration before starting any configuration. For further information, refer to the chapter User preferences
for SLATE device configuration .
SLATE pairing configuration
To pair properly one or several slates devices to your SMH300 device, you need to prepare for each SLATE device PSN (Product Serial Number) by associating to them:
a specific Index : between 1 and 20,
a specific Hostname : max: 8 alphanumeric digits,
a optional PIN code : 0000 .. to 9999 In case you had to use several SMH300 hubs, prepare the same information for all of them.
For example, when the SLATEs are installed in different meeting rooms, and different building:
Building A:
SMH300 Hostname Meeting room name slate PSN slate # slate hostname slate PIN Code
smh300-buildA Sales 00900-00050 1 Sales none
smh300-buildA R&D 00900-00051 2 R&D 1234
smh300-buildA Director 00900-00052 3 Director none
smh300-buildA Berlioz 00900-00053 5 Berlioz none
Building B:
SMH300 Hostname Meeting room name slate PSN slate # slate hostname slate PIN Code
smh300-buildB Prod 00900-00054 1 Prod none
smh300-buildB Havana 00900-00055 3 Havana none
smh300-buildB Valley 00900-00056 5 Valley none
smh300-buildB Paris 00900-00057 7 Paris none
Note: in case only use a few slate devices, do prefer use the lower Index (1, 2, 3, ...), whose the .ppk picture is updated first, before using the higher Index ( ..., 19, 20).
Pairing procedure
The SMH300 device pairing allows to associate one or several SLATEs to a SMH300 device. A SLATE device can be paired to only one SMH300 device.
◬ When a new SMH300 device is trying to pair a existing SLATE device which is already paired to another SMH300 device, the SLATE device will be paired to the new
SMH300 device and unpaired automatically from the previous one. To prevent from any unexpected SMH300 device pairing by another user, a PIN code authentication
can be used to prevent from mistaking.
◬ The SMH300 device can detect the SLATEs only when they are not in Sleep mode. In the default factory configuration, the SLATEs are programmed to wake-up and
communicate for a while on the BLE network every 15 minutes then fall again into Sleep mode.
Listing the available SLATEs on the BLE network
Connect to the SMH300 device WebUI, and in the menu Maintenance > SLATEs pairing , press on the Activate button.
⚠ The Slates Pairing mode, starting when having pressed the Activate button, is a temporary mode that has to be used only for the pairing of the SLATE
devices. Indeed, in this temporary mode, the SLATEs can not neither:
update their .ppk picture, nor
upgrade their firmware.
◬ When the Slates Pairing will be completed, think to press on Deactivate button to return to a nominal mode. The WebUI returns automatically in nominal mode
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◬ When the Slates Pairing will be completed, think to press on Deactivate button to return to a nominal mode. The WebUI returns automatically in nominal mode
when there is no more user configuration activity for 5 minutes. In production mode, playing with this button could lead to picture update issue for some SLATE.
Wait for 15 minutes until all your SLATEs are detected by the SMH300 device. They should appear with their PSN in the Slates not paired to this device left table.
◬ If the SLATE device does not appear in the list after 15 minutes, check its wake-up configuration. For further information, read the SLATE user manual.
On the SLATEs not paired to this device left table, these parameters values are shown:
a check column: allows to select one, several or all the SLATEs to drop,
PSN : Product Serial Number,
Hostname : Name of the slate product on the BLE network,
RSSI : Received Signal Strength Indication (in dBm),
Auth. :
PIN code : a PIN code is required,
None : no PIN code is required.
State :
Unpaired : this SLATE device having this PSN is not paired,
Paired : this SLATE device having this PSN is paired to this SMH300 device,
Paired to another device : the SLATE device having this PSN is paired to another SMH300 hub.
Pair all the required devices
To pair the required SLATEs to this SMH300, select them, identified by their PSN in the SLATEs not paired to this device left table, and drop them into the Slates
paired to this device right table using the Pairing button with the pairing arrow button between the two tables.
In the Slates paired to this device right table, we can see for each SLATE device these values:
a check column: allows to select one, several or all and allows access to some menu related to the SLATE device configuration,
# : Index from 1 to 20,
PSN : Product Serial Number,
Hostname : Name of the SLATE device on the BLE network,
RSSI : Received Signal Strength Indication (in dbm),
Connection quality :
Green : the connection quality is very good and warranty the .ppk picture update or the .cfg configuration file update in the 15 minutes interval
Orange : the connection quality is not perfect. The download error rate has reached a threshold that can affect the file download success rate meaning that in
some case, even if it is requested, the .cfg configuration or the .ppk picture may not be updated for sure in a 15 minutes interval
Red : the connection quality is bad. The download error rate has reached a threshold that affect seriously the file download success rate meaning that, even if
it is requested, the .cfg configuration or the .ppk picture will be not updated in a 15 minutes interval. The SLATE can not be used in this condition. It is required
to install the SLATE106 at a more appropriate place.
Auth. :
PIN code : a PIN code is required,
None : no PIN code is required.
State :
Unpaired : the SLATE device having this PSN is not paired,
Paired : the SLATE device having this PSN is paired to this SMH300 device,
Paired to another device : the SLATE device having this PSN is paired to another SMH300 device.
Mode :
TestCard : the TestCard .ppk picture is displayed,
Play : the SLATE device is allowed to display the picture HUB.PPK of the appropriate WebDAV directory of the SMH300 device.
In the Slates paired to this device right table, move up or move down the SLATEs so that they match the Index you have defined in the paragraph above slate
pairing specification . By default, after a new SLATE device drop, the slate configuration is:
Test card activated.
no PIN code ,
16

If you try to pair a SLATE device already used in a previous installation, and which was already been paired with a PIN code , at the device dropping, you are invited to
enter the appropriate PIN Code (4 alphanumeric digits).
Wait for a while (until 15 minutes), the time for the SLATE device to wake-up, the State should turn from the Pairing in progress state to the Paired state.
To avoid waiting for 15 minutes, you can also speed-up the pairing process by plugging for 3 seconds a USB power bank on each SLATE106 device to pair. However
it is reserved for advanced user.
When all your SLATEs are in Paired State and the Mode is Test card , they should display the Test card as soon as there are waking up.
if the SLATE device is not in Paired state after 15 minutes, read User preferences for slate device chapter and check the wake-up configuration.
Select a paired SLATE device to accesss the menu
To activate the edition button, select a SLATE device in the Slates paired to this device right table.
Then, these are the available buttons associated to the selected SLATE:
Reset the PIN code for the mobile applications : allows to reset the slate PIN code when using the SlateMessageOverlay mobile application
Move up SLATEs indices : allows to change the slate Index by increasing it
Move down SLATEs indices : allows to change the slate Index by decreasing it
Unpairing :
Edit SLATEs :
`Hostname:
Free text (8 characters)
Default value: slate106
option: Activate test card
checked: the SLATE device is configure to display the Test card
17

unchecked (default value): the SLATE device is configure to display the .ppk picture located on the respective WebDAV directories
option: Activate PIN code
The PIN code activation is optional
Values: 0000, .. to 9999
Default value: unchecked
If the Test card display is successful for all your slate devices, in the SLATEs paired to this device right table, double click on each device and inactivate the Test
card . If required, change the Hostname and set a PIN code according to your needs.
Each time the parameters PIN code , Hostname or Test card are modified, the SLATE is unpaired temporarily until the configuration is taken by the SLATE.
◬ The PIN code can be modified successfully only when first a pairing has been completed.
Wait for a while (until 15 minutes), the time for the SLATE device to wake-up, the State should turn again from the Pairing in progress state to the Paired state.
To avoid waiting for 15 minutes, you can also speed-up the pairing process by plugging for 3 seconds a USB power bank on each SLATE device to pair.
When all your devices are in Paired state , and the Test card is inactivated, that means they all the SLATE device are ready now to get a new picture HUB.PPK .
In case the SLATE device is not paired after 15 minutes, check again the PIN code value.
◬ In case SMH300 migration from 3.12.XX to 4.11.11, you should not be able to finalize right now the configuration of some SLATE106, those whose the firmware
version is V1.10.XX. Ensure that the mode Play or Test card requested is the right one then press now on Deactivate button so that the SLATE106 devices having the
previous versions are installing the new software release and are able then to take the configuration given by the SMH300 hub.
Finalize the pairing procedure with Deactivate button
To complete the SMH300 device configuration, and to allow the SLATE device to get their content, press on Deactivate button.
If a picture HUB.PPK is available in the appropriate WebDAV directory http://<SMH300_IP_Addr>/.output/#/ , the .ppk picture will be donwloaded by the respective
SLATEs. In case the appropriate WebDAV directory is empty or does not contain the right filename, the SLATE device can not update its .ppk picture.
Time to obtain a connection quality
The connection quality level is showing the file download error rate averaged on the 10 last connections with the SLATE. The file can be a
.cfg configuration file
.ppk picture
.rpk software After a SMH300 reboot:
the connection quality displayed is grey, meaning: no connection quality available
1 hour is required to obtain a first Red connection quality
between 1 hour and 2 hours are required to obtain an Orange connection quality
2 hours and half are required to obtain an Green connection quality
When the connection quality is orange or red, the batteries lifetime may decrease because of the download retries.
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In case you are facing a red connection quality ,
- Check that the available free space on the filesystem is at least 220 KB to warranty the software release,
- Check that some radio frequency obstacles do not prevent the SMH300 hub to work properly with the SLATE106 devices.
- Check also that the SLATE106 device is properly installed in the appropriate distance and not hidden behind a thick wall.
If the problem persists, please contact [email protected].
Unpair a slate device
To unpair a slate device, select a device in the SLATEs paired to this device right table, and press on remove button. Then connect to the SLATE device and remove the
configuration file APPLI.CFG and the picture HUB.PPK .
SMH300 device replacement
In case you must replace a SMH300 device which was paired to several slate devices:
old SMH300:
Save the user preferences values for SLATE device configuration,
User preferences listed in User preferences for slate device chapter.
Save the list of all the PSN / Hostname / PIN code of the paired slate devices,
Unpair all the SLATEs listed above.
new SMH300:
Configure the SMH300 device by keeping the same user preferences value for SLATE device configuration,
Pair all the slate devices, whose the list has been save with PSN / Hostname / PIN code .
If a PIN code was used, you must enter the right PIN code .
Get the PIN code and the Hostname of a paired SLATE device
To get the PIN code and the Hostname of a paired slate device, connect to the SMH300 device WebUI, and in menu Maintenance > SLATE pairing , press on the button
Activate , double click on each device of the SLATEs paired to this device right table, and note the PIN code and the Hostname .
PIN code forgotten
If you don’t remind the PIN code for a device making that the device slate pairing can not complete, the only way is to connect the SLATE device with an USB cable to a
computer:
- Either you can edit the preference values with `APPLI.HTA` GUI and get the `PIN code` value in the field ```Authentication method > PIN code```, eject properly
the USB mass storage, then try again to pair the device the right `PIN code` this time,
- Or remove the configuration files `APPLI.CFG`, eject properly the USB mass storage, then try again to pair the device without `PIN code`.
Factory reset
After a factory reset with the configuration Web interface, the SLATE PSN are kept in the paired SLATE list, but
their hostname are reset the slate106 hostname value
their PIN CODE are reset to
no PIN CODE,
PIN CODE value: 0,
their test card are displayed
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1.4.3 SLATE status summary
The screen configuration > Output allow to display system information like
: SLATE index column
PSN : SLATE product serial number
Hostname : name of the SLATE device on the BLE network
Model : SLATE model
Software rev : software release version running on the SLATE
Firmware rev : boot loader software running on the SLATE put a the factory (can not be updated)
Hardware rev : SLATE hardware board version
Manufacturer : SLATE product manufacturer
Battery : SLATE battery level in percent updated every connection to the SLATE
The button allows to refresh the screen
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