QNAP TS-131K User manual

TS-x31K
TS-131K
TS-231K
TS-431K
User Guide
Document Version: 3
10/07/2020

Contents
1. Preface
About This Guide.......................................................................................................................................... 3
Audience.......................................................................................................................................................3
Document Conventions................................................................................................................................ 3
2. Product Overview
About the TS-x31K....................................................................................................................................... 4
Hardware Specifications............................................................................................................................... 4
Components................................................................................................................................................. 6
Front Panel...............................................................................................................................................6
Rear Panel................................................................................................................................................8
Drive Numbering.......................................................................................................................................9
Package Contents...................................................................................................................................... 10
Safety Information.......................................................................................................................................11
Installation Requirements........................................................................................................................... 12
Setting Up the NAS.....................................................................................................................................12
3. Installation and Configuration
Hardware Installation.................................................................................................................................. 14
Drive Installation.....................................................................................................................................14
Connecting USB Expansion Units..........................................................................................................21
QTS Installation.......................................................................................................................................... 23
Installing QTS Using Qfinder Pro........................................................................................................... 23
Installing QTS Using the Cloud Key....................................................................................................... 24
4. Basic Operations
Power Button.............................................................................................................................................. 27
Reset Button............................................................................................................................................... 27
LEDs........................................................................................................................................................... 28
USB One Touch Copy Button..................................................................................................................... 29
Audio Alert.................................................................................................................................................. 29
5. Troubleshooting
Hot-swapping Failed Drives........................................................................................................................31
Forcing Qfinder Pro or myQNAPcloud to Locate the NAS......................................................................... 31
Recovering Unintentionally Removed Healthy Drives................................................................................ 32
Support and Other Resources.................................................................................................................... 32
6. Glossary
Cloud Key................................................................................................................................................... 33
myQNAPcloud Link.....................................................................................................................................33
myQNAPcloud............................................................................................................................................ 33
myQNAPcloud ID........................................................................................................................................33
Qfinder Pro................................................................................................................................................. 33
QTS.............................................................................................................................................................33
7. Notices
Limited Warranty.........................................................................................................................................34
Disclaimer................................................................................................................................................... 34
GNU Public License....................................................................................................................................34
TS-x31K User Guide
1

CE Notice....................................................................................................................................................42
FCC Notice................................................................................................................................................. 42
VCCI Notice................................................................................................................................................ 43
BSMI Notice................................................................................................................................................43
SJ/T 11364-2006.........................................................................................................................................43
2

1. Preface
About This Guide
This guide provides information on the QNAP TS-x31K NAS and step-by-step instructions on installing the
hardware. It also provides instructions on basic operations and troubleshooting information.
Audience
This document is intended for consumers and storage administrators. This guide assumes that the user has
a basic understanding of storage and backup concepts.
Document Conventions
Symbol Description
Notes provide default configuration settings and other supplementary
information.
Important notes provide information on required configuration settings and other
critical information.
Tips provide recommendations or alternative methods of performing tasks or
configuring settings.
Warnings provide information that, when ignored, may result in potential loss,
injury, or even death.
TS-x31K User Guide
Preface 3

2. Product Overview
This chapter provides basic information about the QNAP TS-x31K NAS.
About the TS-x31K
The TS-x31K is powered by Annapurna Labs Alpine AL-214 ARMv7 processors for multi-tasking. The TS-
x31K ensures data security and performance with built-in AES 256-bit encryption engines. It features a USB
One Touch Copy port for quick and convenient backup and data transfer. The TS-x31K is available in 1-drive
bay, 2-drive bay, and 4-drive bay models that support SATA 6 Gbps data transfer. The TS-x31K series NAS
with the exception of the 1-drive bay model, offers two Gigabit Ethernet ports (two GbE RJ45 ports) for
optimal throughput and streaming multimedia content while on the move.
Hardware Specifications
Warning
• If your QNAP product has hardware defects, return the product to QNAP or a QNAP-
authorized service center for maintenance or replacement. Any attempt to repair or
perform maintenance procedures on the product by you or an unauthorized third-party
invalidates the warranty.
• QNAP is not responsible for any damage or data loss caused by unauthorized
modifications and installation of unsupported third-party applications.
For details, see the QNAP Warranty Terms and Conditions.
Ordering P/N Drive bays Memory Power supply
TS-131K 1 1 GB Single
TS-231K 2 1 GB Single
TS-431K 4 1 GB Single
Component TS-131K TS-231K TS-431K
Processor
CPU Annapurnalabs Labs Alpine AL-214 ARMv7
Frequency 4-core 1.7 GHz
Architecture ARM 32-bit
Encryption engine AES-256
Memory
Pre-installed memory 1 GB RAM: 1GB DDR3
Note
This memory is not expandable.
Maximum memory 1 GB RAM: 1GB
Flash memory 512 MB (Dual boot OS protection)
Storage
Drive bays 1 x 3.5-inch SATA 6
Gbps
2 x 3.5-inch SATA 6 Gbps 4 x 3.5-inch SATA 6 Gbps
TS-x31K User Guide
Product Overview 4

Component TS-131K TS-231K TS-431K
Drive compatibility 3.5-inch bays:
• 3.5-inch SATA hard disk drives
2.5-inch bays:
• 2.5-inch SATA hard disk drives
• 2.5-inch SATA solid-state drives
SSD cache acceleration
support
• 3.5-inch drive bays:1 • 3.5-inch drive bays:1
to 2
• 3.5-inch drive bays:1
to 4
Hot-swapping Supported
Network
Gigabit Ethernet ports 1 x GbE RJ45 2 x GbE RJ45
External I/O Ports & Expansion Slots
USB ports Front:
1 x USB 3.2 Gen 1 (5 Gbps)
Note
This USB port supports One Touch Copy.
Rear:
2 x USB 3.2 Gen 1 (5 Gbps)
Interface
Buttons • Power
• Reset
• USB One Touch Copy
Dimensions
Form factor Tower
Dimensions (H x W x D) 169 x 73 x 219 mm
6.65 x 2.87 x 8.62 in
169 x 102 x 219 mm
6.65 x 4.02 x 8.62 in
169 x 160 x 219 mm
6.65 x 6.3 x 8.62 in
Net weight 1.04 kg (2.29 lbs) 1.28 kg (2.82 lbs) 3 kg (6.61 lbs)
Others
Power supply unit 36W, 100-240V DC,
50/60 Hz
60W, 100-240V DC,
50/60 Hz
90W, 100-240V DC,
50/60 Hz
System battery CR2032 lithium battery (3V, 225 mAh)
Sound level 16.0 dB(A) 22.1 dB(A) 23.2 dB(A)
Note
The sound level was tested at a bystander position, which is
within one meter of the NAS. The test NAS operated at low
speed with the maximum number of drives installed.
Fans System: 1 x 50 mm, 12V
DC smart fan
System: 1 x 70 mm, 12V
DC smart fan
System: 1 x 120 mm,
12V DC smart fan
Operating temperature 0˚C to 40˚C (32˚F to 104˚F)
Relative humidity • Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
TS-x31K User Guide
Product Overview 5

Component TS-131K TS-231K TS-431K
Security slot Kensington security slot
Components
Front Panel
TS-131K
No. Component No. Component
1 Status LED 5 Power button
2 LAN LED 6 USB One Touch Copy button
3 USB LED 7 USB 3.2 Gen 1 One Touch Copy Type-A port
4 Drive LED - -
TS-x31K User Guide
Product Overview 6

TS-231K
No. Component No. Component
1 Status LED 5 Drive 2 LED
2 LAN LED 6 Power button
3 USB LED 7 USB One Touch Copy button
4 Drive 1 LED 8 USB 3.2 Gen 1 One Touch Copy Type-A port
TS-431K
No. Component No. Component
1 Status LED 6 Drive 3 LED
2 LAN LED 7 Drive 4 LED
TS-x31K User Guide
Product Overview 7

No. Component No. Component
3 USB LED 8 Power button
4 Drive 1 LED 9 USB One Touch Copy button
5 Drive 2 LED 10 USB 3.2 Gen 1 One Touch Copy Type-A port
Rear Panel
TS-131K
No. Component No. Component
1 Reset button 4 USB 3.2 Gen 1 Type-A ports
2 Gigabit Ethernet Port (RJ45) 5 Power input
3 Gigabit Ethernet LEDs 6 Kensington security slot
TS-x31K User Guide
Product Overview 8

TS-231K, TS-431K
No. Component No. Component
1 Reset button 5 USB 3.2 Gen 1 Type-A ports
2 Gigabit Ethernet Port 1 (RJ45) 6 Power input
3 Gigabit Ethernet Port 2 (RJ45) 7 Kensington security slot
4 Gigabit Ethernet LEDs - -
Drive Numbering
TS-131K
TS-x31K User Guide
Product Overview 9

TS-231K
TS-431K
Package Contents
Item Quantity
TS-x31K 1
AC power adapter 1
Power cord 1
Ethernet cable 1 x 1GbE (Cat 5e)
TS-x31K User Guide
Product Overview 10

Item Quantity
Screws for 3.5-inch drives • TS-131K:4
• TS-231K:8
• TS-431K:16
Screws for 2.5-inch drives • TS-131K:3
• TS-231K:6
• TS-431K:12
Quick Installation Guide (QIG) 1
Safety Information
The following instructions help ensure personal safety and environmental safety. Read these instructions
carefully before performing any operations.
General Instructions
• The NAS should be stored in a secure location with restricted access, controlled through the use of a
tool, lock and key, or any means of security.
• Only qualified, skilled, and authorized persons with knowledge of all restrictions, safety precautions,
and installation and maintenance procedures should have physical access to the NAS.
• To avoid potential injury or damage to components, ensure that the drives and other internal system
components have cooled before touching them.
• Observe electrostatic discharge (ESD) procedures to avoid potential injury or damage to components.
Power
• To reduce the risk of fire or electric shock, ensure that you only connect the power cord to a properly
grounded electrical outlet.
•
The device may have one or more power supply unit (PSU) cords. To avoid serious injuries, a trained
service technician must disconnect all PSU cords before installing or replacing system components.
System Battery
• To avoid potential battery explosion, causing injury or damage to components, ensure that you replace
the existing battery with a battery of the same type.
• Dispose of used batteries properly according to local regulations or the instructions of the battery
manufacturer.
Moving Parts
•
TS-x31K User Guide
Product Overview 11

Moving fan blades: Keep your body parts away from moving fan blades while the device is connected
to a power source.
•
Moving components: Keep your body parts away from other moving components.
Installation Requirements
Category Item
Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F)
• Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface without exposure to direct sunlight, liquids,
or chemicals
• Free from objects that may obstruct NAS ventilation or apply
pressure to the NAS or power cord
Hardware and peripherals • Storage drives
For the list of compatible drive models, go to https://
www.qnap.com/compatibility.
• Network cable
Tools • Phillips #1 or #2 screwdriver
• Flat head screwdriver
• Anti-static wrist strap
Setting Up the NAS
Important
Read all safety requirements and information in Safety Information carefully before setting
up the NAS or installing NAS components.
1. Place your NAS device in an environment that meets the requirements.
For details, see Installation Requirements.
2. Install the drives.
For details, see the following topics:
•Installing 3.5-inch Hard Drives on 3.5-inch Trays
•Installing 2.5-inch Hard Drives or Solid-State Drives on 3.5-inch Trays
For the list of compatible drive models, go to https://www.qnap.com/compatibility.
3. Connect the NAS to the network.
4. Optional: Connect USB expansion units.
For details, see Connecting USB Expansion Units.
TS-x31K User Guide
Product Overview 12

5. Connect the power cord and all applicable cables.
6. Power on the NAS.
For details, see Front Panel.
7. Install QTS.
For details, see QTS Installation.
TS-x31K User Guide
Product Overview 13

3. Installation and Configuration
This chapter provides specific hardware and firmware installation and configuration steps.
Hardware Installation
This section provides information on installing drives, memory modules, and expansion cards.
Drive Installation
The TS-x31K is compatible with 3.5-inch hard drives, 2.5-inch hard drives, and 2.5-inch solid-state drives.
Installing 3.5-inch Drives on a 3.5-inch Tray
Warning
• Installing a drive deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Power off the NAS.
2. Remove the drive tray.
a. Optional: Unlock the tray.
TS-x31K User Guide
Installation and Configuration 14

Note
The preinstalled drive trays come unlocked.
Important
Ensure the drive tray keys are stored in a safe place.
b. Pull the handle to release the tray.
c. Pull the tray out.
3. Install a drive on the tray.
a. Remove the fastening panels from the sides of the drive tray.
TS-x31K User Guide
Installation and Configuration 15

b. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on
the sides of the tray.
c. Attach the fastening panels.
d. Optional: Attach the screws to further secure the drive.
TS-x31K User Guide
Installation and Configuration 16

4. Load the tray into the bay.
a. Insert the tray into the bay.
b. Push the handle.
c. Optional: Lock the tray.
TS-x31K User Guide
Installation and Configuration 17

5. Power on the NAS.
Installing 2.5-inch Hard Drives and Solid-State Drives on 3.5-inch Trays
Warning
• Installing a drive deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Power off the NAS.
2. Remove the drive tray.
a. Optional: Unlock the tray.
TS-x31K User Guide
Installation and Configuration 18

Note
The preinstalled drive trays come unlocked.
Important
Ensure the drive tray keys are stored in a safe place.
b. Pull the handle to release the tray.
c. Pull the tray out.
3. Install a drive on the tray.
a. Remove the right fastening panel from the drive tray.
TS-x31K User Guide
Installation and Configuration 19